Contract
management is a process to manage contract, analysis, and execution of
financial performance and maximization of operations. In an organization, the
services and purchasing goods should be on behalf of enough knowledge about the
laws of contract and pitfalls. The legal issues in the procurement must be
considered to recognized and seek appropriate expert advice is especially
required by the lawyers promptly. The legal issues in the procurement are an
essential subject that must be considered while training the employees (Ziaconsulting. com, 2019). The contracts
should exist based on legally binding and the steps of offers, acceptance,
considerations, and intentions of legal relations. The offer is mainly an
expression that shows the willingness of contract under specific sets of terms
and conditions. The offers are then accepted under the unconditional and
absolute agreement. The acceptance should be related to mirror of original offers
and the extinguishes the original offers (Wafula & Makokha, 2017). The contract is
required to be considered as promise and agreement between two parties. In the
legal contract, both parties are bound in legal relations and intention to
create legal relations is highly required for the legal sequences (King, et al., 2017).
The present work aims to consider different
cases related to legal consideration about the contract and dispute resolution,
ethical considerations, critical analysis of legislation, contractual
relationship, and negotiation strategies. The intention to create a legal
relation through contract is to keep both parties bound in a relation. The
expressed and implied terms are considered as a main principle of legislation.
The present report will deal with legal and contractual arrangements in
purchasing.
1.
Importance
of effect contract management
There is the
number of reasons to terminate the contract such as by frustration, breaching
in the contract, and by agreement. In case of frustration, the contract is
terminated by a party and they excuse from the obligation due to unexpected
events (Maniruzzaman, 2018).
a.
Avoid fines of Legal and contractual
arrangements in purchasing
The frustration should not exist in several
jurisdictions. In the case of agreement, both parties take a decision after
discussion and in parties are voluntarily agree with the release of obligations
for each other.
b.
Sustain competitive advantage of Legal
and contractual arrangements in purchasing
The breaching of
the contract takes place when the party fails to provide all the contractual
promises. If the dispute arises between suppliers, then there are several
options to resolve the issues (McVicker, 2011).
c.
Brand reputation and confidence of Legal
and contractual arrangements in purchasing
In most cases,
the suppliers and the buyers should find an acceptable solution to resolve the
critical issues immediately. The solution of dispute should be based on ethical
considerations and flexibility is required to proceed with legal processes.
d.
Legal compliance to statues and
regulations of Legal and contractual arrangements in purchasing
The legal
proceedings are highly time-consuming as well as expensive. The alternative
dispute resolution is highly required for mediation, arbitration, and
conciliation to resolve the dispute.
e.
Increases profitability of Legal and
contractual arrangements in purchasing
The proper
contract management increases market trust of the company and result in higher
demand of product. The increase in product demand increases the profitability.
2.
Case
studies of poor contract management
In the present
report, a case studies are considered to elaborate on the importance of legal
procurement in business and how failure could lead to issues in the
organization. Several procuring entities are often considered to execute
contract management effectively. The failure to meet the expected objectives
from the contract was the main issue of the case. The general objective of the
present analysis is to identify the factors affecting poor contract management
and public procurement. The specific objective includes analysis of factors
affecting the management of contract and value of money for the legal,
political, social and economic development in the effective contract management
and public procurements. The failure of the contract was due to the low
monitoring process, contradicting functions, and lack of effective tools used
in the monitoring process. Poor contract management could lead to issues
related to services
Case study of British gas and national grid
In
the 1980s, the vertically unified company, British Gas implemented a gas act
1986. In the process, British gas began to process the open access and
privatization process for the establishment of regulators of natural gas and to
have access for the competitors. In the contract, third party access agreement
was also considered for the privatized British Gas and the forces were used to
abandon a large portion of the content and the existing contract was between
the natural gas supply and a second party (Baudry & Chassagnon, 2012). The contract
represented 60% of undertaking for the contract management and then the
procurement process that can be measured by different values. Due to poor
contract management, the contract was not properly signed therefore contracts
lacked important documents such as specifications, drawings, conditions of
contracts, and documents related to invitation of bids, applied delays in the
contracts, and liquidated damages. The justifiable analysis is required to
consider the quantitates and exaggerating conditions of quantities. The lack of
enough communication resulted in corruption practices and different conditions
for the implementation. The lack of practical and legal technicalities in the
contract resulted in poor contract management
Major contractual failure
The British gas homecare 200 central heating
contract failed due to certain circumstances. The major issue was annual
renewal and annual charge that was increased from $258 to $283 and the sudden
increase in service rates was 9.8%. The longstanding customers of homecare
services faced excessive increase in the cost of services. The new boiler
fitted, and the central heating system used in the British gas was upgraded.
The source of services was higher, but the features of heating and good
plumbing were highly appreciated by the customers. The discount offers were
provided to loyal customers and charge dropped to $255. The loyalty of customer
was changed due to disappointed customers due to adaptation of dubious
practices of British gas technicians (Brignall, 2016).
Consequences of contractual failing
The contract was dealing with the unbundling
of company business and independent subsidiaries were used to provide space for
the entry in the market by competition. The gas act of 1995 was then introduced
as a network code for the implementation of the fine-tuning process. The
third-party access rules were used to develop a new system of management and
for the settlement of national balancing point. After that in 2002, the newly
established mechanism was used at the final stage. The British gas sold in the
transmission business was used to achieve ownership rights in the contract (Sanderson, et al., 2015). The independent
British transmission operation was used to establish a transmission network for
the national gas. The market liberalization was used because of excessive
exploration of natural gas fields and domestic production of gas at larger
volumes in the Britain decline. The long-term contracts were between customers
and suppliers and they used sufficient market volume for the available entrants
(King, et al., 2017). The contract creates a barrier for
limited capacity and the restricting access for the midstream infrastructure.
The regulators were incumbent for the contracts and reduced market shares open
new market entrants in the specified fields. The breaking up of the existing
contracts was a key step that forces the dominant market to release capacity
according to the contracts and to improve the market competition (King, et al., 2017).
The
empirical evidence is considered in this section to analyze the impact of
different techniques and practices that are related to the different stages of
the procurement process and different settings of organizational context. The
evidence is considered to support the contract and considers details of
techniques and practices (King, et al., 2017). Based on critical analysis of
implications related to the legislation and business, there are different
conclusions drawn to provide the strength for the evidence, techniques, and
practices. There are six aspects for the contract management including internal
resource allocation, collaborative buying, the structure of procurement,
e-procurement systems, specification development, and internal behaviors. The
fundamental issue is the procurement function that dictates reporting lines,
location of organization and the actual procurement (Baudry & Chassagnon, 2012). The potential benefits
of the centralized structure are highly reported for the maximization of
purchasing power, the capacity of commodities, and high-quality procurement
staff. In the business contract, the central structure of the contract is
effective procurement and management actions. The practice for the structured
procurement and the purchasing category is based on contract management.
Despite the challenges, the proper investment and contract management are
especially required for the promotion of public reporting and performance
initiatives (King, et al., 2017). The internal step segmentation is
required to be considered in the different matrix to recognize objectives of
the contract, factor affecting the contract, and competitiveness of the supply
market. The techniques and practices used in the contract are associated with
demand management and stronger areas of evaluation. The alternative structures
are developed for the evaluation of contracts and procurement functions.
E-Procurement systems and collaborative buying initiatives are essentially
required to implement contracts (McVicker, 2011). Such type of practices appears as
lesser prominent and highly complex procurements. The studies find progressive
approaches for the specifications that do not have any kind of restrictions for
the context either. The performance-based specifications are used in complex
areas, particularly for third-party expenditure. For the improved contractual
agreements, the high-level strategies and the internal resource allocation is
highly required. The matrix should be wider for the implication and
decision-making process (Sanderson, et al., 2015).
The
international energy contracts such as British gas and national grid contracts
are similar to the long-term international investment contracts between the
investors and the host state. The risk associated with the British gas and
national grid contracts is a political and economic risk especially for the
developing countries (King, et al., 2017). The governmental interferences are
related to international energy operations in different types of contract
operations. The nationalization for the energy operation shows increasing
prices of energy. The main objective of the contract is to protect foreign
investment, mechanisms, and various stabilization techniques (Sanderson, et al., 2015). The legal
instruments are used in the international investment and national legislation
is often considered for the special stability regimes. The development of
countries is to attract foreign investment. There are different emerging trends
for the stabilization of current state and international law. The approach is
based on three broad perspectives including classic stabilization techniques,
international energy contracts, and emerging innovation for the stability from
cross border pipeline industry (Baudry & Chassagnon, 2012). The nature of the
contract is related to the approach of matter and different emphasis conditions
for the exchange relationship. The theoretical movement for the relational
contract theory is required to be considered for different circumstances of
contracts. The role of the organizational economist is to identify contract
vertical integration. Some of the contracts are in the form of deal between
customers and the suppliers and such kind of contracts are incomplete without
third party enforceable elements (Sanderson, et al., 2015). Some elements
described by economists are rational elements of contracts that shares
circumnavigate difficulties in the formal contracting between the third party.
In the previously done researches, the research scholars worked to identify
contract offered for valuable exchange relationship among the individuals. The
critical streams are considered for relational a contract theory. The normed
based approaches such as relational contract theory developed to identify the
challenges faced during the contract and transactions (Maniruzzaman, 2018). The norm base contracts are strongly
related to operations in practices.
Search type of contracts defines relations among the parties and project
transactions. The common contract norms include implementation of planning,
reciprocity, role integrity, flexibility, the propriety of means,
remobilization of motion matrix, the link between expectation, norms, lines,
and every situation. In the case of exchange relations, the preservation of
relations, harmonization of relations, and Supra contractual norms are
essentially required for the harmonization of the social matrix. Formal models
are only used to define efficiency issues and assumptions used in the contracts
(Mouzas & Blois, 2018).
Brand reputational damage
The
process to reach an agreement between two parties is based upon bilateral
negotiation at a large extent. The agreement depends upon tactics used to
propose an offer and perception of the offer developed by the party. The
improved negotiation is highly required to engage both parties in a contract to
be established. It is important to gain a better understanding of the tactic
and to identify potential factors affecting the shaping of the process (Zhang, et al., 2016). The negotiation is
often typically judged by the efficiency and outcomes after the negotiation and
if the negotiation ends up with a positive outcome. The process of reaching
highly benefited contract between two parties receive higher tension and formal
tools are used to reach the outcomes. There are different dynamics of
negotiation that are based upon types of exchanging offers and different
toolbox is being used to study the performance and human negotiations system.
Besides negotiation, the fairness of perception and emotions are also used to
determine the outcomes of the contract. To have a better understanding of
negotiation dynamics, different factors influencing the negotiation process are
also used to analyses and these factors are related to the evaluation of
efficiency and negotiation (Zhang, et al., 2016). Influencing
negotiation process required highly perform process of social scientist and a
psychologist. The interest of formal analysis and negotiation dynamics is
classified based on a better understanding of the negotiation and its outcomes.
There are different steps before having a stepwise contract and these steps can
be classified as a fortunate step, selfish step, nice step, silent step,
construction step, and concession step. The sensitivity and adaptability of
preferences in the contract are related to the demand of the third party in the
contract (Zhang, et al., 2016).
Loss of competitive advantages of international
electricity and gas company
The
national grid is a well-known international electricity and gas company that
faced a lot of challenges in delivering energy to the customers. The business
is carrying a lot of business contracts that are related to essential economic
and social responsibilities. The national grid reserves the right of
controlling procedure for detection of fraud and craft business practices. The
potential conflict of interest considered in the contract. Important to
consider ethical consideration in the business contract (Wafula & Makokha, 2017). This ethical
consideration is related to Prompt payment code, health and safety
considerations of the users, implementation of environmental strategies that
protect the environment, free license and business community, respecting human
rights, community and skill development process for diversity in supply,
monitoring and reporting of the supply chain, and finding solution for conflict
minerals (Marco, 2013; Mouzas & Blois, 2018). The subcontract of national
grid work to provide services for the third parties. The process is considered
as a remedy for problems identified in the services. The national grid
introduced a document for relevant procedures and policies that implemented relevant
procedures and policies. The ethical issues evaluated in the activity is are
related to the code of conduct and define the expected ability to demonstrate
compliance of principles on behalf of the national grid. The supplier code of
contact is also considered for investigation of concerns and issues. The key
personnel working conditions for the element procedure and policies are also
considered as a suitable training process carried out by national grid and
British gas company (Wafula & Makokha, 2017).
Consequences of contractual failing
The
process of sustainable procurement is related to needs of services, goods,
utilities and work that generate benefits for the organization. The sustainable
procurement policies consider environmental, social, and economical impact on
the organization. On the other hand, the ethical procurement is based on the
standards and rules for right contract or practices carried out in the
organization. The professional procurement process conducts different types of
business practices in ethical manners.
The potential benefits of ethical consideration and procurement include
effective use of natural resources, long term efficiency saving of energy, and
reduction of harmful impact of waste and pollution in the services. British gas
and National grid of UK consider sustainable and ethical conditions of the
procurement.
Recommendations on Legal and contractual
arrangements in purchasing
On the basis of
different reasons of contract failure in British gas and energy UK, some
possible recommendations are required to be considered. These recommendations
can be considered to reduce the consequences of contract failure in any
organization.
1.
Well haggled and well spotted policies are
required to be considered that play significant role in a system. The Consumer
Rights Act provides new ways to recourse the services up to next six years
after the failure. Therefore, it is important to consider the fair price issues
related to the services.
2.
The increase in reflected cases such as
insurance premium tax was from 6% to 9.5% in the last November. It shows that
particular policies with some conditions of sticking with money are required to
be considered in the company (Brignall, 2016).
3.
The consequences of contractual failures in
British gas and national grid are associated with the diverse issues such as
engineering problems, supply chain, management issues for the services provided
to the customers and catastrophic failure of the contract without getting
success. The proper management of contract is required to be carried out by
professional managers that can mitigate or reduce the risk issues up to least
levels.
4.
The national grid and British gas company are
recommended to develop a comfortable speaking platform that delivers the
different options of contacting the compliance team. The company sector
function and general counsel are working independently but some unethical behaviors
and issues are affecting the national grid (King, et al., 2017).
5.
To improve the services enough information of
Investigation is required to consider ethics and team involvement in the
contract (Sadiq & Governatori, 2015). It is highly
important to maintain media relation team that recommends appropriate matter
expert.
6.
The corporate donations are required to
encourage the customers and to recommend them for the favorable treatment of
productive public framework (Wafula & Makokha, 2017).
7.
The comprehensive volunteering programs are
required to provide Employees with an opportunity to work in different
processes and diverse activity (Mouzas & Blois, 2018). They contribute to
community projects is highly recommended.
8.
The
price-sensitive information has a significant influence on sharing the deal
with the third party, therefore, the company is recommended to induce such type
of deals that are legal and does not include price sensitive information (Baudry & Chassagnon, 2012).
Conclusion on Legal and contractual
arrangements in purchasing
The
aim of the present work was to analyses the legal and contractual arrangements
in purchasing the products and services provided by an organization. It is
important to identify the legal considerations of a contract between two
companies for the services. The contract should exist for different acceptance
conditions and offers that are related to different terms and conditions of
services. Different types of factors are considered for contract and
procurement management. The dispute and contract resolution are highly expected
in any event before having contractual promise about the services. In the
present work, two case studies including Tanzania national roads agency and
British gas and the national grid is considered to identify the role of the
third party in the contract. The contract deals with independent subsidiaries
and services provided to the customers under different market competitions.
Besides the analysis of two case studies, the critical analysis of different
strategies implementation of legislation, critical analysis of contractual
relationships, critical analysis of ethical issues, and critical analysis of
negotiation strategies are also considered in the present report. At the end of
the report, some recommendations to improve the contract between customers and
some organizations are provided. The recommendations are related to the
national grid and British gas case studies.
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arrangements in purchasing
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