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From whole
analysis of the research, it is found that in market of Tanzania the
people still not trust mobile payment platforms for the large transactions. People
start using the mobile payment services for the small transactions of money but
for the larger transactions, people prefer to use bank services transaction of
money. In this research study, from the secondary research it is analyzed that
the people of the Tanzania using the mobile platform
for the money transactions and the behavior of the merchant is the main factor
as far as the transaction of the payment money is concern. From the secondary
research it is analyzed that the people of the Tanzania using the mobile
platform for the money transactions and the behavior of the merchant is the
main factor as far as the transaction of the payment money is concern. It is obvious that in the bank the customers
treated very well and they make them feel like they care a lot for the
customers.
It is also
estimated from the research that customers feel more comfortable in payment through
bank because of trust banks build in the customers and effective customers’
behavior strategies. There are many platforms of mobile payment services and
the trust of people on mobile platforms also varies depending on their
customer’s relationship strategies and services they are providing to their customers.
The banks have built a standard for the transactions of money by ensuring the
security and building effective relationships with their customers. All of the
variables in the hypothesis is positive which indicate that there is
relationship between the mobile payment services usage and building trust on
the merchant, the young people are more willing to trust the mobile payment
services as compare with the elders and there is relationship between the
mobile platform and the trust of the people on mobile payment services.
In this
research paper, the relationship between all of the variables in the hypothesis
is positive which indicate that there is relationship between the mobile
payment services usage and building trust on the merchant, the young people are
more willing to trust the mobile payment services as compare with the elders
and there is relationship between the mobile platform and the trust of the
people on mobile payment services. Depending on the of study, it is also suggested that the SMEs
in the Tanzania to carry on using mobile money in business to improve the
businesses and decrease some costs for example money transfer, cost of travelling
and also time for payments processing. furthermore, they be supposed to
evaluate their strategies of business to comprise mobile money uses for example
the competence in stock purchase, receive payment, sale transactions, payments
of savings money services in the businesses that will attract the customers and
make possible growth of SME business
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