Conclusion on British Gas UK Strategic Management and Change

The present report includes a critical analysis of the internal and external environment of British gas UK. The objective was to find the existing services and how these services can be improved for customer satisfaction. The market expands to improve the services and to recruit more advantages. The possibility of accessing a higher number of customers is also they’re that can lead to gain access for the new technology. The economic scale of the company is higher due to the implementation of new technologies. The critical assessment of different factors defines that British gas is developing a wide range of services for the customers. Even after higher price fall resulted in a more reduction in the customers but still, the company is developing and making progress.

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