Loading...

Messages

Proposals

Stuck in your homework and missing deadline? Get urgent help in $10/Page with 24 hours deadline

Get Urgent Writing Help In Your Essays, Assignments, Homeworks, Dissertation, Thesis Or Coursework & Achieve A+ Grades.

Privacy Guaranteed - 100% Plagiarism Free Writing - Free Turnitin Report - Professional And Experienced Writers - 24/7 Online Support

2 Responses to discussion. Leadership

13/10/2020 Client: carolinb Deadline: 2 Day

  


ALI  Response 1


The work environment assessment showed by place of employment score of 66, mildly healthy. I would agree with this. I want to point out, the low scores on the questions were referring to management only.  Based on these results, the workplace is not entirely civil. The floor staff works excellent together, but we avoid the director at all costs, as far as bringing things up or going to seek them out. It is felt firmly among floor staff that all the director of our unit makes us feel like we are not doing enough, and she cannot stand to be on the unit. This is mainly because we “just aren't doing things right.”  Often, she has come down and just cleaned up things, asking what we have been doing and why we cannot keep up. We feel belittled and not 100% when she is around. “The toxic environment leads to a decrease in the nurse’s job satisfaction resulting in increased absenteeism and unnecessary turnover. (Schoville & Aebersold, 2020, p. 2).


There have been incivility incidents in the workplace, and people were unsure of what to do at that moment, making it uncomfortable for all. It seems many of the times those incidents get swept under the rug. I can think of the director with a raised voice at one of the providers in the nurse’s station in front of all floor staff.  This was highly inappropriate, and the provider was very hurt. Not being handeled properly, it made everyone uncomfortable.  The provider was going to write an incident report, but in the end, did not. Like many other times, when the director makes people cry, it is ignored because there is no one else to tell.  If we do seek out a higher up, we feel there will be retaliation anyway.


The DESC model is an excellent approach to structuring a civil conversation. DESC stands to Describe your specific situation, express your concerns, state other alternatives and consequence statement. “Using DESC model in conjunction with cognitive rehearsal is an effective way to address specific incivility incidents." (Clark, 2018, p. 21).


 

 


One way to keep the workplace civil is to have high levels of emotional intelligence. In doing this, staff will be happier and conflict management will be easier.  Keeping personal thoughts and feeling to the side will help the leader focus on the actual problem and the solving. “First, as a leader, it is important to bracket your own emotional responses.” (Marshall & Broome, 2018, p. 286).


 

 


“Interactions among employees can affect their ability to do their jobs, their loyalty to the organization, and most important, the delivery of safe, high-quality patient care.” (Clark, 2018, p. 18).


References


 

 


Clark, C. M. (2018). Combining cognitive rehearsal, simulation, and evidence-based


 

 


    scripting to address incivility. Nurse Educator. doi:10.1097/NNE.0000000000000563


 

 


Marshall, E., & Broome, M. (2017). Transformational leadership in nursing: From expert  


 

 


    clinician to influential leader (2nd ed). New York, NY: Springer. 


Schoville, R., & Aebersold, M. (2020). How Workplace Bullying and Incivility Impacts Patient 


    Safety: A Qualitative Simulation Study Using BSN Students. Clinical Simulation in Nursing,


    45, 16–23. https://doi-org.ezp.waldenulibrary.org/10.1016/j.ecns.2020.01.003


Chr Zei Response 2


Workplace civility is essential in providing high-quality care for patients and promoting effective communication between staff. The American Nurses Association (ANA) acknowledges the importance of nurses encouraging and participating in being civil by abiding by ethics and fostering respect. When a workplace lacks civility, it can harm patient care as there is increased employee turnover and a lack of effective communication between staff (Clark, 2015). Civility allows employees to communicate effectively, not always to agree, but to allow for a healthy discussion. Many employees who experience incivility don’t speak up and lose motivation to provide high-quality care. Incivility costs a workplace financially due to a lack of retaining employees and decreased productivity (NIH Record, 2019).


Often, it is the workplace leader’s job to workplace civility and a teamwork mentality. An effective leader must have a clear vision for the team to follow, and when issues develop, the leader is ready to evaluate and resolve the problem. A good team leader ensures that employees have appropriate resources to conduct their jobs and motivate them to collaborate (Marshall & Broome, 2017). A workplace inventory is a tool used to assess how healthy a work environment is. The place that I am employed with scored 79, which indicates mildly healthy. In my opinion, my workplace is civil, for the most part, with some situations and employees that often require redirecting and effective communication. For example, two employees both expressed that they thought they were trying to interfere with patient assignments. These individuals saw a situation in their minds that one another was trying to sabotage each other when I, as the supervisor, made clinical decisions regarding patient assignments with the physician on call. When we all sat down together to discuss this, these two individuals realized that they were feeling overwhelmed at the time and may have misinterpreted the actions of each other. We resolved the situation by creating a safe and neutral space for both parties to express their concerns and mediate the discussion to end with a civil conversation and a healthy conclusion.


Not every situation in the workplace ends with a positive conclusion. It is essential to use cognitive rehearsing to practice what one wants to convey to another staff member. It is often challenging to discuss situations in the workplace, where emotions are heightened. As a leader, it is imperative to guide these discussions when necessary and not turn a blind eye. Ultimately


References


Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American


Nurse Today, 10(11), 18–23. Retrieved October 08, 2020, from https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf 


Marshall, E. S., & Broome, M. E. (2017). Transformational Leadership in Nursing (2nd


ed.). New York: Springer Publishing.


NIH Record. (2019, March 26). Workplace Civility Increases Productivity. Retrieved October


08, 2020, from https://nihrecord.nih.gov/2018/08/10/workplace-civility-increases-productivity.    

Homework is Completed By:

Writer Writer Name Amount Client Comments & Rating
Instant Homework Helper

ONLINE

Instant Homework Helper

$36

She helped me in last minute in a very reasonable price. She is a lifesaver, I got A+ grade in my homework, I will surely hire her again for my next assignments, Thumbs Up!

Order & Get This Solution Within 3 Hours in $25/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 3 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 6 Hours in $20/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 6 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 12 Hours in $15/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 12 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

6 writers have sent their proposals to do this homework:

Buy Coursework Help
Pro Writer
Assignments Hut
Finance Homework Help
Top Grade Essay
Essay Writing Help
Writer Writer Name Offer Chat
Buy Coursework Help

ONLINE

Buy Coursework Help

Hi dear, I am ready to do your homework in a reasonable price.

$232 Chat With Writer
Pro Writer

ONLINE

Pro Writer

Hello, I can assist you in every kind of writing. I am a professional academic/research writer and an MBA in business and finance. Please connect in chat session to further discuss the details.

$225 Chat With Writer
Assignments Hut

ONLINE

Assignments Hut

I am 100% sure that I will meet your expectations in writing the essay . I have written over 4000 high quality plagiarism free papers and deliver within stipulated deadlines. I am familiar with a number of citation styles among them MLA, APA, APSA, Oxford, Chicago, OSCOLA, Harvard and Turabian. I believe that I am the right candidate for this project, and I guarantee quality work. I have a wide knowledge in this subject and I believe this will come a long way in giving you quality work. Thank you in advance

$225 Chat With Writer
Finance Homework Help

ONLINE

Finance Homework Help

I have a Master’s degree and experience of more than 5 years in this industry, I have worked on several similar projects of Research writing, Academic writing & Business writing and can deliver A+ quality writing even to Short Deadlines. I have successfully completed more than 2100+ projects on different websites for respective clients. I can generally write 10-15 pages daily. I am interested to hear more about the project and about the subject matter of the writing. I will deliver Premium quality work without Plagiarism at less price and time. Get quality work by awarding this project to me, I look forward to getting started for you as soon as possible. Thanks!

$225 Chat With Writer
Top Grade Essay

ONLINE

Top Grade Essay

Working on this platform from a couple of time with exposure of dynamic writing skills gathered with years experience on different other websites.

$232 Chat With Writer
Essay Writing Help

ONLINE

Essay Writing Help

I am a qualified and experienced Writer, Researcher, Tutor, analyst and Consultant. I hold MBA (Strategic Management) (Finance and Marketing) & CPA.K (Accounting and Finance.)

$232 Chat With Writer

Let our expert academic writers to help you in achieving a+ grades in your homework, assignment, quiz or exam.

Similar Homework Questions

Il 31 bambus bamboo - Isometric and orthographic drawing - Which doctrines studied caused you to reconsider, change, or develop your position on theology during the course and why? - Melnyk and fineout overholt 4th edition - MBA Business Plan component due in 3 days - IDM W 8 A - Expressionist theatre streetcar named desire - PM WK 1. - Vaccination research paper thesis - Www hugglescotesurgery co uk - Emerging trends in industrial relations - Red yellow and blue song - Harvard business school global supply chain management simulation answers - 350 words - Reading response - 2.16666 repeating as a fraction - Taranis x9d plus manual - A harris interactive survey for intercontinental hotels resorts - Scramble and slide play centre kmart - Digital marketing - Bta16 600b application notes - 1 page response to two reading materials - Shell oil in nigeria case study pdf - Broken bulk prescription example - Case study mrs j - Up down left right game - Apple in china case study analysis - PSychoph - Flowol 4 lesson plans - Global Logistics and Supply Chain Management, case study Quastions.. - V for vendetta alliteration - Hess's law additivity of heat of reaction lab report - Mckenna hall notre dame - Discussion: 2 responses - Mission statement of four seasons hotel - DQ - Unsw student centre contact - 1o mins quiz for econ - How to make cvp graph in excel - Capstone -SWOT- 2pages - Electronic configuration of cu+ - Turkey red wheat homesteaders - Alex and Paulo Scenarios - Five promotion mix tools for communicating customer value - Re-think - The nerdy dozen cliff notes - Forten company a merchandiser recently completed - Philosophy and the Ethical Response - Civil air patrol colorado - Hw2 - Where to find crn number - Paul's nerang mechanical workshop - Centralized it departments no longer produce reams of printed - Trench warfare lesson plan - The bad citizen in classical athens - 5.1 Reading Reflection - Attached please find my - Supertracker usda gov website - So3 2 lewis structure - American government roots context and culture - Activities - Howard bank rising sun md - HA 425 Operational Analysis and Quality Improvement - Elizabethan beliefs in romeo and juliet - The glass castle test answers - Latex table example code - How to hack eobot mining - Nice n easy commercial - Accounting Assignment Help - Discussion Reply- Meghan - Zac gets ahold of a cloning machine - Cipd level 3 assignment answers - The fourteenth goldfish movie - The value of having a LinkedIn profile 800 words essay due 10/24/2020 - The mask you live in full movie - Www holscience com - Lsi circumplex - Human Services Organizations as systems - Sleep medicine associates of texas - Skinpen by bellus medical for sale - A light flexible rope is wrapped several times - What specific steps does montresor take to ensure - Identity test for carbon dioxide - Compare and contrast essay andrew jackson and michael rutledge - "Hang the DJ” - Coca cola budget plan - Maximum megahertz project action plan - Acid base titration pre lab questions - Hazardous area inspection checklist - Brisbane city council dual occupancy - Nurses as knowledge workers definition - Fundamentals of Nursing - Quick analysis totals gallery in excel - Marissa Jones Only!!!! - Principles of econometrics 5th edition answers - Academic resources and strategies - Institute of medicine report the future of nursing - Toyota fleet management novated lease - P3 p4400 kill a watt - Social mirror definition