A _____ is a practice required for safe and efficient organizational operations.

Question 1

Which of the following is a difference between a Human Resource Information System (HRIS) and PeopleSoft?

a.

PeopleSoft used the Cloud while an HRIS used a vendor’s data center.

b.

PeopleSoft did not allow human resource units to run its own reports whereas an HRIS allowed it.

c.

An HRIS used the Cloud while PeopleSoft used a vendor’s data center.

d.

An HRIS was run on support from IT people while PeopleSoft did not require any support from IT.

2 points

Question 2

In the context of the Sarbanes-Oxley Act, the biggest concerns are linked to _____.

a.

workplace safety

b.

employee productivity

c.

immigrant workers

d.

executive compensation

2 points

Question 3

Binkers, LLC and Toves Inc. have merged, doubling the number of production facilities. To help decide which facilities to keep open and which should be closed, Bella has been asked to measure the productivity of the workforces at the facilities. Bella should _____.

a.

determine the total cost of people required for an output of 100 units

b.

determine the total cost of people required to complete a day’s worth of work

c.

determine the total cost of people required to complete a year’s worth of work

d.

determine the total cost of people required for each unit of output

2 points

Question 4

An expatriate is a citizen of one country who is working in a second country and employed by an organization headquartered in the first country.
True

False

2 points

Question 5

Raul, a U.S. citizen, works in Mexico for an organization headquartered in the United States. Which of the following statements is true of Raul?

a.

He is a destination consultant.

b.

He is an expatriate.

c.

He works in the company's headquarters.

d.

He is a local vendor.

2 points

Question 6

A written corporate code of ethics encourages ethical behavior among employees.
True

False

2 points

Question 7

A(n) _____ is a citizen of one country working in a second country and employed by an organization headquartered in the first country.

a.

independent contractor

b.

third-country national

c.

expatriate

d.

host-country national

2 points

Question 8

Global Professional in Human Resource (GPHR), a human resource certification, is sponsored by the American Society for Training and Development.
True

False

2 points

Question 9

Organizational culture consists of the shared values and beliefs that give members of an organization meaning and provide them with rules for behavior.
True

False

2 points

Question 10

Which of the following is true of Software-as-a-Service?

a.

It is software that kept track of employees and ran reports for human resource managers with support from IT.

b.

It is software that allowed the human resource unit to run its own support and make changes with help from IT.

c.

It is software that runs only on the Cloud and allows self-service.

d.

It is software that runs in a vendor’s data center or on the Cloud and it allows self-service.

2 points

Question 11

Intermediate-range plans usually project one to three years into the future.
True

False

2 points

Question 12

Annual wages and pay increases are classified as a _____ metric of Human Resource.

a.

compensation

b.

staffing

c.

development

d.

training

2 points

Question 13

The formula for calculating human capital value added = Revenue - (Operating Expense - (Compensation + Benefit Costs)) / Full-Time Head Count
True

False

2 points

Question 14

_____ refers to the judgmental method of HR forecasting that relies on general guidelines applied to a specific situation within the organization.

a.

Statistical regression analysis

b.

Delphi technique

c.

Rule of thumb

d.

Simulation model

2 points

Question 15

Which of the following is a source of outflow in the current staffing level?

a.

Promotions

b.

Recalls

c.

Internal transfers

d.

External hires

2 points

Question 16

The policy of filling key positions with individuals in the region of the subsidiary in offshore organizations is known as the polycentric policy of global staffing strategies.
True

False

2 points

Question 17

The value for HR practices cannot be measured.
True

False

2 points

Question 18

Cost per hire is classified as a _____ metric of Human Resource.

a.

compensation

b.

staffing

c.

training

d.

development

2 points

Question 19

Good strategies involve an accurate diagnosis of the challenge, an approach to overcome the obstacles, and a focus on coherent actions to make the approach work.
True

False

2 points

Question 20

In the balanced scorecard framework, operational effectiveness is classified under _____.

a.

customer relations

b.

learning and growth activities

c.

internal business processes

d.

financial measures

2 points

Question 21

The _____ eliminates the statute of limitations for employees who file pay discrimination claims under the Equal Pay Act.

a.

Railway Labor Act

b.

Clayton Antitrust Act

c.

Lilly Ledbetter Fair Pay Act

d.

Taft-Hartley Act

2 points

Question 22

Title VII of the Civil Rights Act states that it is illegal for an employer to fail or refuse to hire or discharge any individual because of such individual’s national origin.
True

False

2 points

Question 23

Which of the following statements is true of quid pro quo harassment?

a.

A supervisor can be held guilty of quid pro quo harassment only if the victim refuses to grant the sexual favors.

b.

A supervisor can be held guilty of quid pro quo harassment if he or she tells jokes that are suggestive or sexual in nature.

c.

A company always bears liability for quid pro quo harassment because supervisors are agents of the company.

d.

For proving charges of quid pro quo harassment, a plaintiff only needs to prove that the working condition at a workplace is hostile.

2 points

Question 24

After freezing salaries for three years, Solo Music Publishers determined that employees with two to three years of experience were leaving Solo because other employers were offering higher salaries. Which of the following is a step that Solo can take to reduce pay inequities?

a.

Exclude benefits and other items from the total pay package

b.

Benchmark against local and national markets

c.

Base pay on the age of the employee

d.

Base pay on the longevity of the employee’s association with the company

2 points

Question 25

Which of the following advertisements for recruitment is most likely to be considered illegal?

a.

“Young store executives needed”

b.

“Enthusiastic radio jockeys needed”

c.

“Wanted: Professors with educational background in economics”

d.

“Experienced writers required”

2 points

Question 26

Executive Orders 11246, 11375, and 11478 require federal contractors to take affirmative action to compensate for historical discrimination against women, minorities, and individuals who have a disability.
True

False

2 points

Question 27

A _____ is a practice required for safe and efficient organizational operations.

a.

business necessity

b.

burden of proof

c.

business emergency

d.

disparate treatment

2 points

Question 28

Which of the following is true of the term "glass ceiling"?

a.

It refers to the discriminatory practices that have prevented women and other minority status employees from successfully obtaining jobs.

b.

It refers to the preferential treatment that women and minorities receive within an organization when they advance to executive-level jobs.

c.

It refers to the preferential treatment that women and minorities receive within an organization.

d.

It refers to the discriminatory practices that have prevented women and other minority status employees from advancing to executive-level jobs.

2 points

Question 29

The Civil Rights Act of 1991 requires that employers show that an employment practice is job related for the position and consistent with business necessity.
True

False

2 points

Question 30

Restricting employees from wearing garments that might get caught in machinery is a form of discrimination and not a business necessity.
True

False

2 points

Question 31

Which of the following parts of the typical job description lists the necessary roles and duties, generally in order of importance, and contains clear, precise statements on the major tasks, duties, and responsibilities performed?

a.

Job specifications

b.

Essential job functions

c.

General summary

d.

Identification

2 points

Question 32

Reviewing drafts with managers and employees is a subtask of _____.

a.

conducting the job analysis

b.

developing job descriptions

c.

preparing for and introducing the job analysis

d.

planning the job analysis

2 points

Question 33

Which of the following is comprised of more than 200 statements and examines a variety of dimensions, including decision making and supervising?

a.

Work sampling

b.

Employee diary/log

c.

Position Analysis Questionnaire

d.

Management Position Description Questionnaire

2 points

Question 34

_____ refers to taking an existing job and changing it to improve it.

a.

Job planning

b.

Job analysis

c.

Job redesign

d.

Job design

2 points

Question 35

Key gaps in skills exist in information technology, engineering, and research.
True

False

2 points

Question 36

Work is effort directed toward accomplishing results.
True

False

2 points

Question 37

Jill, who works with SunFun LLC, is responsible for handling the job analysis in her organization. She has developed job descriptions and job specifications. Which of the following will typically be Jill’s next step?

a.

Planning the job analysis

b.

Conducting the job analysis

c.

Maintaining and updating job descriptions and job specifications

d.

Preparing for and introducing job analysis

2 points

Question 38

_____ refers to organizing tasks, duties, responsibilities, and other elements into a productive unit of work.

a.

Job planning

b.

Job design

c.

Job redesign

d.

Job analysis

2 points

Question 39

Which of the following is typically the responsibility of the HR in job analysis?

a.

To request new analyses as jobs change

b.

To help complete job analysis information

c.

To provide information to outside experts

d.

To coordinate job analysis

2 points

Question 40

Drafting job descriptions and specifications is typically the first step in the job analysis process.
True

False