If you have trouble locating or identifying your model number or serial number , please contact the Huffy toll free customer service helpline at: 1-800-872-2453 MondayEspañol assistance also available!service@huffy.com–Friday 8:00AM– 8:00PMESTModel and Serial Numbers1. Product TagA UPC bar code is located on a removable tag that is attached to both the product and the packaging. number in bold letters.2. Packaging There are sever al locations on the product packaging where a model number can be located, most notably on the carton end panel. There are usually multiple locations where a UPC code is also located on a product package. The model number is the 7th through 11th numbers on the UPC bar code. 3. Other A retailer cash register receipt will often list the model number or bar code of a product. number of a hang tag at the point of sale, and another option would Finally, your product has a label bike. This 12-20 digit code provides information about when, where and how your bicycle has been produced. Only bicycles have a unique serial number, stamped into the metal on the underside of the bottom bracket during the manufacturing process (this is where the pedal crank arms connect at the bottom portion of the bicycle). To locate your bicycle’s serial number, turn the bicycle upside down or lay it on its right side. The serial number has been painted over , but should be easy to see as in the photo illustration provided.tr ic ycle, scooter , other), size (12”, 16”, 20”, etc...) and the model year. On a new bicycle, CrankHousingLabel