As direct competitors, ups and fedex would have ____.

Question

Question 1

Companies can achieve growth mainly by ____.

Answer

shrinking the scope of their business

growing internally through direct expansion or creating new businesses

deleting all cash cows from their portfolios

only maintaining stars in their portfolios

Question 2

Imagine Dow Chemical is conducting a situational analysis. According to its sales, Dow is the second largest chemical company in the world. BASF is the largest. Both companies use a similar strategy. Within Dow's situational analysis, BASF would be classified as a ____.

Answer

cash cow

primary firms

unrelated firm

core firm

secondary firm

Question 3

The research on diversification in portfolio management indicates that the best approach is probably ____.

Answer

related differentiation

related diversification

unrelated diversification

repositioning

no diversification

Question 4

Which of the following organizations are most directly in competition with each other?

Answer

Kmart and Gap

a local flower shop and a grocery store that sells flowers

FedEx and UPS

an independent bookstore and a library

HBO and UPN television network

Question 5

An organization which is a ____ in terms of its adaptive strategy would NOT follow a consistent strategy.

Answer

defender

pioneer

analyzer

reactor

prospector

Question 6

From a competitive standpoint, ____ means that the strategic actions your company takes can probably be matched by your direct competitors.

Answer

market commonality

resource similarity

character of the rivalry

competitive inertia

competitive autonomy

Question 7

A(n) ____ resource is a resource that is not controlled or possessed by many competing firms.

Answer

rare

imperfectly imitable

nonsubstitutable

strategically dissonant

permanent

Question 8

When Clorox Corporation, a manufacturer of bleach and bleach-based cleaning products, acquired Kingsford Charcoal and Prime Choice brand steak sauce; it was an example of ____.

Answer

related differentiation

related diversification

an integrated acquisition

competency acquisition

unrelated diversification

Question 10

Resource similarity and ____ are factors that determine the extent to which firms will be in direct competition with each other.

Answer

market commonality

resource quality

related diversification

product differentiation

customer autonomy

Question 11

Companies often choose a ____ strategy when their external environment doesn't change much or after they have struggled with periods of explosive growth.

Answer

stability

growth

pioneering

portfolio

retrenchment

Question 12

The purpose of a ____ strategy is to turn around very poor company performance by shrinking the size or scope of the business.

Answer

growth

stability

retrenchment

maturity

repositioning

Question 13

A(n) ____ is a resource that is impossible or extremely costly or difficult for other firms to duplicate.

Answer

rare

imperfectly imitable

nonsubstitutable

strategically dissonant

Reliable

Question 14

Cost leadership, differentiation, and focus are the three types of ____ strategies discussed in the text.

Answer

grand

niche

positioning

restructuring

portfolio

Question 15

McDonald's uses a ____ strategy (a kind of grand strategy) as it increases its profits in France by offering uniquely French products such as Croque McDo, the McDonald's version of a popular French grilled sandwich.

Answer

growth

decline

retrenchment/recovery

repositioning

pioneering

Question 16

Unverferth Manufacturing makes agricultural equipment. It used finite element analysis (FEA) software to speed up the design cycle for its 12-row sub-soiler. Which aspect of the compression approach to innovation would the use of this software apply?

Answer

planning

supplier involvement

shortening the time of individual steps

multifunctional teams

functional isolation

Question 17

Organizational development ____.

Answer

requires a steering committee

takes a short-term approach to change

is a philosophy and collection of planned change interventions

assumes that top management support is not necessary for change

is accurately described by all of these

Question 18

The goals of the compression approach to innovation are ____.

Answer

speed, lower costs, and incremental change of dominant design

the development of milestones and the comparison of actual milestones with forecasts

the establishment of a dominant design and speed

absolute-time management and the creation of a dominant design

a matrix innovation process and a sustainable competitive advantage

Question 19

The ____ approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.

Answer

compression

milestones

dialectical

generational

prototypical

Question 20

Companies need to excel at managing ____ in order to successfully manage innovation streams.

Answer

the sources of innovation

innovation during synergistic change

reciprocity

environmental design issues

behavioral formality

Question 21

Kodak is a company associated with photography. The development of the digital camera forced Kodak into the innovation stream because the new imaging process was a(n) ____.

Answer

technological subtraction

technological discontinuity

process obsolescence

process addition

example of design advantage

Question 22

____ are workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

Answer

Creative work environments

Innovative societies

Homogeneous work environments

Participative work teams

Empathetic work stations

Question 23

Nearly all technology cycles follow the typical ____ pattern of innovation.

Answer

W-curve

U-curve

bell-shaped

S-curve

V-shaped

Question 24

A(n) ____ is the individual who is formally in charge of guiding a change effort.

Answer

change ombudsman

staff moderator

change mentor

change agent

intrapreneur

Question 25

A technology cycle occurs whenever there are major advances or changes in the ____ in a field or discipline.

Answer

human, technical, and conceptual skills needed

structure or personnel requirements

internal resource environment

knowledge, tools, and techniques

way information is integrated

Question 26

When incremental improvements are made to a dominant technological design such that the improved version of the technology is fully backward compatible with the older version, ____ is said to have occurred.

Answer

a milestone

intuitive change

generational change

coercive change

discontinuous innovation

Question 27

Which of the following methods for managing resistance to change should only be used as a last resort or under crisis conditions?

Answer

mentoring

arbitration

negotiation

coercion

reinforcement modification

Question 28

When resistance to change is based on insufficient, incorrect, or misleading information, managers should use ____ as an approach to manage resistance.

Answer

education and communication

participation

negotiation

coercion

change manipulation

Question 29

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?

Answer

unfreezing

organizational dialogue

change definition

incremental change

change mentoring

Question 30

A technology ____ begins with the birth of a new technology and ends when that technology reaches its limits and dies as it is replaced by a newer, substantially better technology.

Answer

process

pattern

cycle

hierarchy

continuum