Assembly chart example

BSBWOR203 Work effectively with others I would use the job environment skills unit of competence.

3. Who else might to be involved in—or informed of—the assessment?

The assessment could also need coordinators, administration staff. There could also be a number of people to help the assessment process including the workplace supervisor, a specialized support person and the trainer.

There are people to be informed of the assessment process including the industry regulators, technicians and commonwealth department official among others.

4. What safety issues must be considered?

The assessment should be done in good physical and emotional safety conditions.

Physiological issues/Anxiety – support them and ask them to contact you if required.

Privacy – Make sure confidentiality and if necessary sign documents.

Access issues identified.

5. Other than the unit/s of competence and training and assessment strategy (if applicable), what other documentation. eg policies and procedures will you use to inform and guide development of the assessment plan and tool?

Code of conduct must be taken into consideration when developing an assessment tool

During the training, I would apply the contingency management skills to ensure I come up with the correct strategy to apply in the assessment. I would also use the task skills unit to enable to match the client’s needs.

Step 2 - Contextualise the unit of competency and its assessment requirements

Contextualise BSBWOR203 Work effectively with others for the target candidate. Refer to participant manual for example.

Elements and performance criteria

Contextualisation/Unpack

1

Develop effective workplace relationships

1.1

Identify own responsibilities and duties in relation to workgroup members and undertake activities in a manner that promotes cooperation and good relationships

Eg Responsibilities & duties – relates to person’s position description

1.2

Take time and resource constraints into account in fulfilling work requirements of self and others

1.3

Encourage, acknowledge and act on constructive feedback provided by others in the workgroup

2

Contribute to workgroup activities

2.1

Provide support to team members to ensure workgroup goals are met

2.2

Contribute constructively to workgroup goals and tasks according to organisational requirements

2.3

Share information relevant to work with workgroup to ensure designated goals are met

2.4

Identify and plan strategies/opportunities for improvement of workgroup in liaison with workgroup

3

Deal effectively with issues, problems and conflict

3.1

Respect differences in personal values and beliefs and their importance in the development of relationships

3.2

Identify any linguistic and cultural differences in communication styles and respond appropriately

3.3

Identify issues, problems and conflict encountered in the workplace

3.4

Seek assistance from workgroup members when issues, problems and conflict arise and suggest possible ways of dealing with them as appropriate or refer them to the appropriate person

Foundation Skills

Contextualisation

Reading

•Identifies and interprets information to determine task requirements

Writing

•Completes required documentation using organisational formats

•Composes simple documents for others to read

Oral communication

•Presents information and seeks advice using language and features appropriate to audience

•Participates in discussions using listening and questioning to elicit views of others and to clarify or confirm understanding

Numeracy

•Interprets information related to timeframes and resource quantities

Navigate the world of work

•Understands responsibilities of own role and follows explicit and implicit organisational protocols and procedures

Interact with others

•Selects and uses appropriate communication practices when seeking or sharing information Establishes and builds rapport and relationships with others to foster a culture of respect and cooperation in communications

Get the work done

•Plans and organises work commitments to ensure deadlines and objectives are met