Axe target market demographics

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Assignment 2 Situation Analysis

Based on what you’ve learned so far in this course, regarding the 5 Cs, 4Ps, and STP, complete the assessment questions below. Submit the completed template in the Week 10 assignment submission link.

Name: ChaVeda Willis

Professor’s Name: Professor Tracy Ellard

Course Title: MKT 100: Principal of Marketing

Date: September 3, 2018

Company/Brand Selected (Fiat Chrysler, IBM, Burger King, or Old Spice ): I chose Old Spice.

1. Customers

Who are the current customers/users? Include information related to demographics, psychographics and buying behavior, price sensitivity, customer satisfaction and loyalty.

For example: You could include information such as whether the brand is trying to appeal to a certain social or cultural group and how customers perceive the product/brand. It’s also possible to include demographic information related to: age, educational attainment, geographic area, gender, race, employment status and/or home ownership. Additionally, you can discuss psychographic information which includes those attributes that relate to personality, values, attitudes, interests, or lifestyles of people. This area is also related to situational life stages as well as customer beliefs, and how customers want to see themselves and be perceived. Some examples of psychographic groups include video gamers, soccer moms, sports fanatics, hipsters, and single moms. Life cycle stages include: retirees, new homeowners, college students and new parents. Be aware that some products/brands may appeal to a wider customer base than others.

----I say that Old Spice is mainly used between men of ages 27-65. I chose that age range because most men I run into wearing it says the women love it. Depending on the brand, I like Old Spice. It really reminds me of my father cologne because he loves to wear Old Spice.

What do the customers buy/use?

Customers have a variety of products to choose from. There are 27 different deodorants you can choose from. My favorite one is the Old Spice Swagger. I just love the smell of that one. They even have men Aftershave, and cologne. I think if you try it you would like and I’m not talking about a woman. Women you can get it for your man also if you want him smelling good.

What changes can the company/brand expect in the future? How can the company/brand better serve its customers?

(For example, you could include information about the current demand for the product/brand, and how it is changing or has changed including possible variations or modifications in the future. You may also determine/discuss if the brand/company can take advantage or has taken advantage of the changes. It’s also possible to consider and talk about whether the product/brand is a less expensive substitute, perhaps, or maybe a product/brand that is easier to use with more features.)

---I think they should start off by making those commercials shorter because to me they were very long. Once you see the beginning and by the time you make it to the end, you’d been have forgotten what you were watching. Opportunities (Make sure you label why you call each item an opportunity):

1. Old Spice make sure they keep their customers and watchers engaged.

2. Old Spice needs to make feminine products because some women would like to shop for themselves also with their significant other instead of just buying him some alone.

3. I think young consumers would be more beneficial to trying new things and texting new products out because elderly people going to stick to their normal cologne and smells.

Threats: (Make sure you label why you call each item a threat):

1. Axe is a threat when it comes to fragrance deodorant and they also sell men deodorant and cologne just like Old Spice for men.

2. Right Guard is a threat because Old Spice mainly has older men buying it unlike Right Guard which has younger consumers

3. Old Spice has been a threat to some because a lot of people have complained about skin reactions, inflammations, and rashes after using Old Spice deodorant and body wash.

2. Company

This Section Discusses what the brand is currently. Identify strengths and weaknesses of the company/brand as it exists today, providing at least 3 strengths and 3 weaknesses. What does the company/brand do well and not so well at this very moment?