8 3 IMPLEMENTATION PLAN OF A BIOMETRIC ACCESS CONTROL SYSTEM FOR A WATER UTILITY COMPANY Implementation plan of a biometric access control system for a water utility company 1.0 Introduction The digital error has brought about progress in company operation enabling efficiency in running tasks. A company that implements a biometric plan should prioritize research to identify challenges hence develop holistic solutions. Biometric system identifies information stored within the database to provide solutions needed. The technical approach provides the needs Water Company will be required to fulfill to ensure the biometric system is successful. Testing of the biometric system is the practical step in the implementation of a biometric system. The paper discusses implementation plan of a biometric access control system in water utility company. 2.0 Overview of technical approach to biometric access control implementation is as follows; Water companies are faced with myriad challenges in revenue collection and management of the scarce resource. Tracking of payment from customers has been the biggest challenging leading to mounting of debt in companies. Efficient management of business operations ensures a streamlined process water supply to customers. Adoption of biometric systems in the enterprise provides leverage to be able to store customer’s records while tracking payment system efficiently. Records stored through a biometric system are often secure since it captures personal identity that can barely be replicated (Kim, 2016,). 4 IMPLEMENTATION PLAN OF A BIOMETRIC ACCESS CONTROL SYSTEM FOR A WATER UTILITY COMPANY Providing the much-needed implementation of a biometric system the water utility company is expected to have an intelligent individual who is skilled in digital adoption. Essential information technical skill is required for the staff of the business to ensure ease of adoption of the biometric system. Digital literacy requires each and every employee to be comfortable in adapting to the biometric system. System design requires a program that customizes the need of the company. As a biometric requirement system should incorporate a sensor to be able to capture data of the client and company employees. The sensor captures a variety of sections as deemed fit by the corporation from fingerprints, face and voice recognition. In water utility, company fingerprint capture will be the most efficient and secure to ensure efficiency. Fingerprint sensor captures the pattern of each customer and employees since they present a unique design. A security feature needs to ensure data captured by the sensor is barely tampered with by hackers. The water utility company will register afresh customers who are supplied with water and employees to ensure they have the exact number those who are expected to be serviced. Current fingerprint systems are usually prone to poor pictures due to different skin condition as well as environmental factors. These low-quality images negatively affect the capacity to determine an individual identity precisely. Regular fingerprint matching is to automatically as well as reliably capture minutiae from the fingerprint input images (Ma, Nie, Cole & Chu, 2016).