Bsbadm504 assessment answers

Assessment Task 1 BSBADM504 Plan and implement administrative systems

© 2015 Innovation and Business Industry Skills Council Ltd 1st edition version: 1

Page 1 of 5

Plan and implement administrative

system

Submission details

Candidate’s name Phone no.

Assessor’s name Phone no.

Assessment site

Assessment date/s Time/s

The assessment task is due on the date specified by your assessor. Any variations to this

arrangement must be approved in writing by your assessor.

Submit this document with any required evidence attached. See specifications below for

details.

Performance objective

In this assessment task you will demonstrate skills and knowledge required to plan or

review administrative systems and implement new or modified administrative systems.

Assessment description

Within a real or simulated business context, you will plan a new administrative system or

review an existing system.

You will need to:

● consult with users or stakeholders to develop a detailed specification for the new or

revised system, which must meet both organisational needs and external

requirements such as codes of practice and legislation

● follow organisational procurement policies to select an appropriate developer or

supplier

● prepare detailed planning for the implementation of the system, including

communication, training and risk management activities.

Assessment Task 1 BSBADM504 Plan and implement administrative systems

© 2015 Innovation and Business Industry Skills Council Ltd 1st edition version: 1

Page 2 of 5

Procedure

1. In consultation with your assessor, nominate (a) an appropriate workplace context

and (b) an administrative systems project to undertake to meet assessment

requirements set out in this document. You may choose:

a. the creation of a new administrative system, such as an electronic or paper-

based system, for example accounting systems, leave approval systems,

expense approval systems, recordkeeping systems or any other appropriate

and agreed system

b. revision of an existing system

c. new or existing system in a simulated business as determined in agreement

with your assessor.

2. In consultation with users and stakeholders, establish the need for, and identify the

requirements of, the new or modified administrative system. System requirements

and considerations may include, for example:

a. size of the system

b. number and type of users

c. purpose and nature of system

d. ease-of-use versus complexity

e. capability and features

f. compliance requirements

g. cost constraints.

Consider the overall purpose of the system and at least two system options or

alternative versions of the system capable of satisfying organisational

requirements.

Research system options and collect evidence to submit to your assessor of

evaluating options and establishing the accuracy and relevancy of information.

Collect meeting minutes, emails or other correspondence as evidence of

consultation and consideration of system options.

Develop a detailed list of final specifications. Include in your specifications

compliance with at least one specific code of practice or legislative requirement.

3. Obtain quotations from suppliers or developers in accordance with the relevant

organisational policies and procedures (such as purchasing policies) to submit to

your assessor. You must obtain at least two quotations to compare.

If you are undertaking this assessment in a simulated business context, your

assessor may agree that detailed cost estimates can take the place of quotes as a

basis for evaluating system options.

It is important to remember the full range of potential suppliers or developers from

which you might need to request quotes or develop costings. Suppliers or

developers could include:

a. administrative system consultants

b. computer/software suppliers

c. efficiency consultants

d. equipment suppliers

e. IT technicians

f. IT trainers

g. internal staff/clients

h. office equipment suppliers.

Assessment Task 1 BSBADM504 Plan and implement administrative systems

© 2015 Innovation and Business Industry Skills Council Ltd 1st edition version: 1

Page 3 of 5

4. Use an appropriate method to select suitable suppliers or developers. For example,

you may use a worksheet, spreadsheet or matrix to weigh and prioritise

specifications and compare quotations in accordance with business needs.

5. Consult with staff and organisational stakeholders to determine implementation

strategies. Strategies could include, for example:

a. using external consultants

b. change management strategies

c. strategies for encouraging staff participation in all stages of implementation

d. piloting the system for user-testing before wider release.

e. Collect meeting minutes, emails or other correspondence as evidence of