Bsbhrm506 manage recruitment selection and induction processes answers

Part of a suite of support materials for the

BSB Business Services Training Package

Student Workbook BSBHRM506 Manage recruitment selection

and induction processes 1st Edition 2015

Acknowledgement

Innovation and Business Industry Skills Council (IBSA) would like to acknowledge HASCOM Pty Ltd for their assistance with the development of the resource for BSBHRM506A.

BSBHRM506A 1st edition writer: Andrea Hayes

BSBHRM506A 2nd edition revised by: IBSA

Revised by IBSA for BSBHRM506 (2015)

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© 2015 Innovation and Business Industry Skills Council Ltd

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Published by: Innovation and Business Industry Skills Council Ltd Level 11 176 Wellington Parade East Melbourne VIC 3002 Phone: +61 3 9815 7000 Fax: +61 3 9815 7001 Email: reception@ibsa.org.au www.ibsa.org.au

First published: June 2015

1st edition version: 1

Release date: June 2015

ISBN: 978-1-925328-33-2

Stock code: BSBHRM5061W

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Table of Contents

Getting Started ....................................................................................................................1

Introduction .........................................................................................................................2

Section 1 – Overview ..........................................................................................................3

What skills will you need? ............................................................................................3

Recruitment, selection and induction process ...........................................................4

Key terms ......................................................................................................................5

Working in organisations ..............................................................................................9

Common problems .................................................................................................... 10

Relevant legislation ................................................................................................... 11

Section summary ....................................................................................................... 12

Further reading .......................................................................................................... 13

Section checklist ........................................................................................................ 13

Section 2 – Training and Support ................................................................................... 14

What skills will you need? ......................................................................................... 15

The training environment .......................................................................................... 15

Training tasks and methods ...................................................................................... 18

Monitoring and evaluation ........................................................................................ 21

Section summary ....................................................................................................... 23

Further reading .......................................................................................................... 23

Section checklist ........................................................................................................ 24

Section 3 – Recruitment Process.................................................................................... 25

What skills will you need? ......................................................................................... 26

Recruitment process overview .................................................................................. 26

Position analysis ........................................................................................................ 28

Position description ................................................................................................... 29

Person specification .................................................................................................. 30

Selection criteria/competency requirements .......................................................... 30

Specialists and outsourcing ...................................................................................... 33

Advertising .................................................................................................................. 35

Section summary ....................................................................................................... 36

Further reading .......................................................................................................... 36

Section checklist ........................................................................................................ 36

Section 4 – Selection Process ......................................................................................... 38

What skills will you need? ......................................................................................... 39

Overview of selection process ................................................................................... 39

Screening methods .................................................................................................... 42

Selection techniques ................................................................................................. 44

Interview preparation................................................................................................. 46

Selection decision ...................................................................................................... 47

Post-selection strategies and procedures ................................................................ 48

Section summary ....................................................................................................... 51

Further reading .......................................................................................................... 51

Section checklist ........................................................................................................ 51

Section 5 – Manage Induction Process .......................................................................... 53

What skills will you need? ......................................................................................... 54

Induction process overview ....................................................................................... 54

Induction personnel and tasks ................................................................................. 56

Induction program content ........................................................................................ 58

Induction kit ............................................................................................................... 59

Section summary ....................................................................................................... 62

Further reading .......................................................................................................... 62

Section checklist ........................................................................................................ 63

Glossary ............................................................................................................................ 64

Appendices ....................................................................................................................... 65

Appendix 1 – Key terms ............................................................................................ 65

Appendix 2 – Innovative Widgets telephone policy and procedure........................ 66

Appendix 3 – Keys Real Estate internal newsletters ............................................... 68

Appendix 4 – Process check ..................................................................................... 70

Appendix 5 – Federal legislation worksheet ............................................................ 72

Appendix 6 – Learning styles worksheet .................................................................. 74

Appendix 7 – Facilitate and monitor training tasks ................................................. 75

Appendix 8 – Position description template ............................................................ 76

Appendix 9 – Business Travel project manager position description .................... 77

Appendix 10 – Competency requirements ............................................................... 78

Appendix 11 – Dodgy Bros advertising language worksheet.................................. 79

Appendix 12 – Sample application form .................................................................. 80

Appendix 13 – Monitoring and evaluation ............................................................... 81

Appendix 14 – Induction training and support ........................................................ 83

Student Workbook Getting Started

BSBHRM506 Manage recruitment selection and induction processes 1st edition version: 1 © 2015 Innovation and Business Industry Skills Council Ltd Page 1 of 84

Getting Started This unit provides you with the knowledge and skills you need to manage recruitment, selection and induction processes in a workplace environment.

Effective recruitment, selection and induction processes mean retention of employees in an organisation. A person who can manage these processes is a valuable asset in any workplace.

This Student Workbook contains additional reading, hints and activities to help you develop recruitment, selection and induction policies and procedures as well as training and supporting staff. It also provides information about monitoring and evaluating these processes.

This Student Workbook can be used in conjunction with facilitator-led activities and presentations.

The Student Workbook is organised under the following headings:

● Introduction

● Section 1 – Overview

● Section 2 – Training and support

● Section 3 – Recruitment process

● Section 4 – Selection process

● Section 5 – Manage induction process

Please note that any URLs contained in the recommended reading, learning content and learning activities of this publication were checked for currency during the production process. Note, however, IBSA cannot vouch for the ongoing currency of URLs.

Every endeavour has been made to provide a full reference for all web links. Where URLs are not current we recommend using the reference information provided to search for the source in your chosen search engine.

This Student Workbook has been designed to work in conjunction with a human resources textbook called Human resource management: strategies and processes. References to readings in this textbook are made throughout the Student Workbook.

Nankervis, A., Compton, R. and Baird, M., 2007, Human resources management: strategies and processes, 6th Edn, Cengage Learning Australia, Melbourne.

ISBN-13: 9780170134200 ISBN-10: 0170134202

Alan Nankervis – RMIT

Robert Leigh Compton – Australian Catholic University

Marian Baird – University of Sydney

Introduction Student Workbook

1st edition version: 1 BSBHRM506 Manage recruitment selection and induction processes Page 2 of 84 © 2015 Innovation and Business Industry Skills Council Ltd

Introduction Managing the ongoing cycle of recruitment, selection and induction processes in an organisation is an essential and important role. This role may be filled by human resources manager or personnel in a large organisation or by a supervisor or manager in a smaller organisation.

Knowledge and skills associated with managing recruitment, selection and inductions processes involves; developing processes, training and supporting staff to implement these processes and monitoring and evaluating these processes. These varied knowledge and skills can be acquired through experience, study and training. The more you learn the more proficient you will become at managing these processes.