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Bsbpmg522a undertake project work assessment task 1

09/01/2021 Client: saad24vbs Deadline: 2 Day

Assessment Task 1 BSBPMG522 Undertake project work


© 2015 Innovation and Business Industry Skills Council 1st edition version: 1


Page 1 of 6


Define project and develop plan


Submission details


Candidate’s Name Phone No.


Assessor’s Name Phone No.


Assessment Site


Assessment Date/s Time/s


The assessment task is due on the date specified by your assessor. Any variations to this


arrangement must be approved in writing by your assessor. Submit this document with


any required evidence attached. See specifications below for details.


Performance objective


Candidates will demonstrate knowledge and skills required to define projects and develop


project plans.


Assessment description


Using the workplace scenario information provided, you will determine the scope of a


project and develop a portfolio of draft planning documentation to discuss with your


Operations General Manager (the assessor). You will then negotiate aspects of the project


with your assigned project team. Finally, you will submit final planning documentation for


approval.


Procedure


1. Review the simulated business documentation, including policies and procedures,


in the document ‘Max Lionel Realty.docx’. Review templates contained in the


document ‘Project planning templates.docx’ for possible use or adaptation in


completing project requirements.


2. Review the scenario information provided in Appendix 1.


3. Receive details from Operations General Manager (the assessor) of your project


team, cost, skills, and suggested project deliverables and timeframes.


4. Determine project scope. Develop appropriate initiation and scope documents for


discussion with Operations General Manager (the assessor).


5. Determine additional documentation required to determine project and develop


deliverables.


Assessment Task 1 BSBPMG522 Undertake project work


© 2015 Innovation and Business Industry Skills Council 1st edition version: 1


Page 2 of 6


6. Define project stakeholders. Determine how you will engage and manage


stakeholders to achieve project objectives. Develop communication and


stakeholder management plans for discussion.


Note: Consider scenario information and organisational structure to determine


stakeholders and stakeholder interests.


7. Identify personal responsibilities and reporting requirements.


8. Determine relationship of project to other projects, systems, business operations,


strategic aims of organisation, and external legislative requirements.


9. Determine resources and access to resources. Consult with Operations General


Manager (the assessor) to clarify if necessary.


10. Determine project management tools, such as software (e.g. Microsoft Word, MS


Excel, and MS Project) and templates, etc.


Note: You may use software tools or use or adapt the templates provided.


11. Using an appropriate project management tool, develop your project plan


(version 1). Include:


a. work breakdown structure: stages of development or of task completion


(Design, Develop, Implement, Evaluate); opportunities for (peer and


stakeholder) review and feedback; coordination of roles and sharing of


responsibility for deliverables; dependencies


b. timelines


c. roles and responsibilities for each team member


d. resourcing requirements.


12. Develop a risk management plan for your project (version 1) for discussion. Include


consideration of WHS risk management. Identify, assess and suggest treatment of


at least three additional risks, including financial risk. Record risks on a risk register


and complete a risk assessment document for each risk.


Note: You may use software tools or use or adapt the templates provided.


13. Develop a budget (version 1) for the project.


Note: You may use software tools or use or adapt the template provided.


14. Meet with Operations General Manager (the assessor) to discuss:


a. project scope


b. additional documentation required to determine project and develop


deliverables.


c. project stakeholders


d. personal responsibilities


e. relationship of project to other projects, systems, strategic aims of


organisation


f. resources and access to resources


Assessment Task 1 BSBPMG522 Undertake project work


© 2015 Innovation and Business Industry Skills Council 1st edition version: 1


Page 3 of 6


g. portfolio of documents:


i. project initiation and scope documents


ii. project plan (version 1)


iii. risk management plan (version 1)


iv. budget (version 1).


15. Ask for feedback from your Operations General Manager (the assessor) on your


version 1 drafts and ensure understanding of any additional project issues or


changes to project parameters.


16. Meet with your project team to:


a. negotiate roles and responsibilities


b. Agree on version 2 of documents for approval by Operations General


Manager (the assessor):


i. project plan (version 2)


ii. risk management plan (version 2)


iii. budget (version 2).


c. Incorporate Operations General Manager (the assessor) feedback into


planning project:


Note: The meeting will be observed by your assessor. Follow your


communication plan or agree to a time and date.


When meeting with your team, be:


i. professional


ii. accommodating and conscious of varying skill levels, interests,


backgrounds


iii. submit documentation as per specifications below.


Specifications


You must:


● meet with Operations General Manager to discuss project scope and portfolio of


planning documents


● participate in project meeting/s with project team


● submit:


○ project initiation and scope documents, including: a project brief; a project


scope; a stakeholder analysis; a communication plan; roles and


responsibilities; project snapshot


○ a project plan (version 1 and version 2)


○ a risk management plan (risk register and risk assessment for each of four


risks) (version 1 and version 2)


○ a budget (version 1 and version 2).


Assessment Task 1 BSBPMG522 Undertake project work


© 2015 Innovation and Business Industry Skills Council 1st edition version: 1


Page 4 of 6


Your assessor will be looking for:


● communication and negotiation skills to work with team members and other


stakeholders to maintain project schedules


● literacy skills to read, write and review a range of documentation


● planning and organising skills to develop project plans


● numeracy skills to analyse data and to compare timelines and implementation


costs against budgets


● culturally appropriate communication skills to relate to people from diverse


backgrounds and people with diverse abilities


● knowledge of relevant legislation from all levels of government that may affect


aspects of business operations, such as:


○ anti-discrimination legislation


○ ethical principles


○ codes of practice


○ privacy laws


○ environmental issues


○ WHS


● knowledge of organisational structure and chains of authority and communication


within the organisation


● knowledge of how the project relates to the organisation’s overall mission, goals,


objectives and operations.


Adjustment for distance-based learners


● No variation of the task is required.


● A follow-up interview may be required (at the discretion of the assessor).


● Documentation can be submitted electronically or posted in the mail


● Meetings may be conducted and observed live or via an appropriate


teleconferencing tool.


Assessment Task 1 BSBPMG522 Undertake project work


© 2015 Innovation and Business Industry Skills Council 1st edition version: 1


Page 5 of 6


Appendix – Scenario


Max Lionel Realty


Max Lionel Realty (MLR), in order to build customer goodwill and satisfy its legal and


ethical obligations, has decided to implement a program to:


● inform agents of legal and ethical obligations (particularly with respect to WHS and


anti-discrimination legislation) and any standards or codes of conduct followed by


the organisation


● promote high standards in professional conduct (see Real Estate Institute of


Victoria (REIV) Code of Conduct and relevant legislation)


● inform clients, tenants and potential tenants of MLR’s commitments


● achieve employee and client buy-in for initiative.


You are an external consultant (from Ace Consultants) contracted to project manage


activities to achieve the objectives above.


Quality standards for deliverables:


● clearly communicate legal obligations and REIV obligations


● contain as content or support company strategic directions


● no grammar or spelling errors


● professional but friendly language


● fair and flexible delivery for intended audience


● meet audience requirements and sensitive to information needs, cultural diversity.


Previous needs analysis for the project has uncovered characteristics and requirements


of Residential and Commercial Agents and Clients:


Agents Clients Tenants


● under stress; time poor


● highly trained and


competent in selling


and managing real


estate


● unaware of legal,


ethical requirement.


just want to please


clients


● even if aware, have no


idea how to apply to


daily client practice


● cynical: e.g. ‘why do I


have to pay attention to


MLR’s internal


business? I just want


them to manage my


property.’


● time poor


● not sure of MLR


obligations and


commitment to best-of-


breed client service and


ethical practice, REIV


code of conduct


● sometimes feel


discriminated against


on basis of:


○ lifestyle


○ family status


○ cultural


background


○ income, etc.


Assessment Task 1 BSBPMG522 Undertake project work


© 2015 Innovation and Business Industry Skills Council 1st edition version: 1


Page 6 of 6


Agents Clients Tenants


● unclear on overall


strategic aims of MLR


● culturally diverse.


● feel it’s the agent’s


obligation to fill


rental/lease properties


according to client


wishes: e.g. ‘I choose


who lives in/leases my


property’


● culturally diverse.


● residential agents have


been rude or insensitive


on occasion: e.g. ‘you


wouldn’t treat your rich


clients or investment


partners this way’


● do not feel they are


adequately consulted


● residential/commercial


agents/clients have let


themselves in without


consultation


● inspections are


sometimes


unannounced.


Project conditions are as follows:


● Six to eight team members (two to four candidates plus four virtual team members)


who must be utilised and budgeted for. Operations General Manager (the assessor)


will determine composition of project team.


● The structure of the work should include roles for project sponsor, technical


experts, quality assurance of deliverables, project manager (yourself initially and,


after provisional approval, as negotiated with your team), and roles and


responsibilities for each team member to achieve the deliverables according to


standards, etc.


● All reasonable resources (e.g. access to a room, computers, software and


templates) will be provided. Paper and telecommunications costs, for example, to


be covered by candidates. All resources must be costed and included in your


budget.


● Budget: $15,000.


● Your Operations General Manager (the assessor) will suggest project deliverables,


for example, presentations, information sessions, posters, promotional materials,


etc. You may determine your own specific deliverables so long as they are agreed to


with stakeholders, meet project objectives, and adhere to budgetary constraints.


● Project timeframe to be determined by Operations General Manager (the assessor


as project sponsor).


● Project should include design, development, implementation and evaluation stages


(with periodic quality review).


● Project status reports are due at 25%, 50% and 75% of allotted timeframe.


● Project must be coordinated with other organisational projects, operations, etc.

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