Bsbrsk501 manage risk assessment task 1 answers

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

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Student Assessment Tasks

BSBRSK501 Manage risk

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

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Table of Contents

Table of Contents 2

Assessment Information 3

Assessment Instructions 5

Student Assessment Agreement 6

Assessment Task 1 Cover Sheet 7

Assessment Task 1: Written Questions 8

Assessment Task 1 Instructions 10

Assessment Task 1 Checklist 11

Assessment Task 2 Cover Sheet 12

Assessment Task 2: Risk management project 13

Assessment Task 2 Instructions 15

Assessment Task 2 Checklist 19

Assessment Task 3 Cover Sheet 21

Assessment Task 3: Risk implementation project 22

Assessment Task 3 Instructions 23

Assessment Task 3 Checklist 25

Assessment Task 4 Cover Sheet 26

Assessment Task 4: Risk management process evaluation report 27

Assessment Task 4 Instructions 28

Assessment Tasks for

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Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Assessment Information

The assessment tasks for BSBRSK501 Manage risk are included in this Student Assessment Tasks

booklet and outlined in the assessment plan below.

To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.

Assessment Plan

Assessment Task Overview

1. Written questions You must correctly answer all questions.

2. Risk management project You must prepare an initial report about risk associated with business

expansion for a case study organisation, participate in a roleplay

meeting with team members to brainstorm risks, and develop a risk

management plan the case study organisation.

3. Risk management

implementation project

You must implement and monitor risk treatments for risks identified.

4. Risk management process

evaluation report

You must evaluate the risk management process.

Assessment Preparation

Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for

clarification if you have any questions at all.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment

Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals

If you do not agree with an assessment decision, you can make an assessment appeal as per Queen Anne

Business College’s assessment appeals process.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with

unfairly or have other appropriate grounds for an appeal.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical manner.

Each should include:

 Course identification code

 Assessment Task number

 Document title (if appropriate)

 Student name

 Date it was created

For example, BSBRSK01 AT2 Risk Management Plan Joan Smith 20/04/18

Additional Resources

You will be provided with the following resources you begin each Assessment Task.

Assessment Task 2

 Risk Management Policy and Procedures

 Risk Management Report Template

 Risk Management Plan Template

Assessment Task 3

 Customer Survey Results Memo

 Sales data analysis memo

 Staff survey results memo

 Performance review results memo

Assessment Task 4

 Risk Management Policy and Procedures

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Assessment Instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

This must be filled out, signed and submitted together with your assessment responses.

If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.

If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit

the file.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will

be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your

assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your

assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per

Queen Anne Business College’s re-assessment policy.

Depending on the task, this may include

 resubmitting incorrect answers to questions (such as short answer questions and case studies)

 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the

task

 redoing a role play after being provided with appropriate feedback about your performance

 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily

completed the first time, after being provided with appropriate feedback.

Assessment Task Information

This gives you:

 a summary of the assessment task

 information on the resources to be used

 submission requirements

 re-submission opportunities if required

Assessment Task Instructions

These give questions to answer or tasks which are to be completed.

Your answers need to be typed up using software as indicated in the Assessment Task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment

task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the unit identification

number, the task number, your name and the date.

Checklist

This will be used by your assessor to mark your assessment. Read through this as part of your preparation

before beginning the assessment task. It will give you a good idea of what your assessor will be looking for

when marking your responses.

Assessment Tasks for

BSBRSK501 Manage Risk

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Student Assessment Agreement

Make sure you read through the assessments in this booklet before you fill out and sign the agreement

below.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit?  Yes  No

Do you understand the requirements of the assessments for this unit?  Yes  No

Do you agree to the way in which you are being assessed?  Yes  No

Do you have any specific needs that should be considered?  Yes  No

If so, explain these in the space below.

Do you understand your rights to re-assessment?  Yes  No

Do you understand your right to appeal the decisions made in an assessment?  Yes  No

Student name

Student number

Student signature

Date

Assessor name

Assessor signature

Date

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Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Assessment Task 1 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Tasks for

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Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Assessment Task 1: Written Questions

Task summary

This is an open book test, to be completed in the classroom.

A time limit of 1 hour to answer the questions is provided.

You need to answer all of the written questions correctly.

Your answers must be word processed and sent to the assessor as an email attachment.

Required

 Access to textbooks/other learning materials

 Computer and Microsoft Office

 Access to the internet

Timing

Your assessor will advise you of the due date of this assessment.

Submit

 Answers to all questions

Assessment criteria

All questions must be answered correctly in order for you to be assessed as having completed the task

satisfactorily.

Re-submission opportunities

Your Assessor will provide you feedback on your performance. The feedback will indicate if you have

satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and provide you

written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.

Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with

unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with your assessor prior to attempting this task if you do not understand any

part of this task or if you have any learning issues or needs that may hinder you when attempting any part of

the assessment.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell

you how you should answer the question. Use the definitions below to assist you to provide the type of

response expected.

Note that the following guidance is the minimum level of response required.

Analyse – when a question asks you to analyse something, you should do so in in detail, and identify

important points and key features. Generally, you are expected to write a response one or two paragraphs

long.

Compare – when a question asks you to compare something, you will need to show how two or more things

are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected

to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things

are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write

a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or

features, and express some form of critical judgement. Generally, you are expected to write a response one

or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities

or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments

for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should

provide a detailed response with key points and features and provide critical analysis. Generally, you are

expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something

happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe

the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information

in a list format.

Outline – when a question asks you to outline something, this means giving only the main points, Generally,

you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the

main points. Generally, you are expected to write a response a few sentences long.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

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Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. Discuss the purpose of risk management standards. Include an example of a risk

management standard in your answer.

2. Outline the AS/NZS ISO 31000: 2009 Risk Management Principles and Guidelines and

each of the 11 principles.

3. Explain the requirements of WHS legislation in relation to risk management.

4. List the factors that must be taken into account in determining risk control measures for

hazardous manual tasks as stated in the model Work Health and Safety Regulations 2011.

5. Explain the purpose of risk management policies and procedures in the workplace.

6. List three examples of the impact of risks for a workplace if risks are not identified or

actioned.

7. Outline a step-by-step procedure that companies can use for analysing risks.

8. Outline three sources of information that a company could use to gather information on

potential risks.

9. Describe three examples of tools or techniques that a company could use to identify risks

as part of a risk assessment process.

10. Explain four options that a company could take to control risks.

11. Explain four procedures that a company could use to minimise risk.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Assessment Task 1 Checklist

Student’s name:

Did the student provide a sufficient and

clear answer that addresses the

suggested answer for the following?

Satisfactory

performance Comments

Yes No

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Assessment Task 2 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

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Assessment Task 2: Risk management project

Task summary

This assessment task requires you, in the role of Operations Manager of NatureCare Products, to develop a

risk management briefing report associated with the proposed business expansion. You will then prepare for

a meeting with your team by researching risks, as well as potential risk treatment options pertaining to the

NatureCare Products business expansion project.

Following this, you will meet with your team to brainstorm risks and develop a risk management plan, which

includes an action plan to implement identified risk treatments.

This assessment is to be completed in the simulated work environment in the RTO.

Required

 Computer and Microsoft Office

 Access to the Internet to:

o research information to inform PESTLE analysis

o access publications about risk management standards such as:

http://www.finance.gov.au/sites/default/files/COV_216905_Risk_Management_Fact_Sheet_

FA3_23082010_0.pdf

 Risk Management Policy and Procedures

 Risk Briefing Report Template

 Risk Management Plan Template

 Space for a meeting, with a whiteboard, if possible.

 Roleplay participants

Timing

Your assessor will advise you of the due date of these submissions.

Submit

 Email with risk briefing report attached.

 Email to team inviting them to a meeting.

 Email with risk management plan attached.

Assessment criteria

To be assessed as having satisfactorily completed this task, you are required to complete all of the activities

indicated in the instructions for students and will be assessed against the criteria included in the checklist.

http://www.finance.gov.au/sites/default/files/COV_216905_Risk_Management_Fact_Sheet_FA3_23082010_0.pdf
http://www.finance.gov.au/sites/default/files/COV_216905_Risk_Management_Fact_Sheet_FA3_23082010_0.pdf
Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Re-submission opportunities

You will be provided feedback on your performance by your Assessor. The feedback will indicate if you have

satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and provide you

written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.

Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with

unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with your assessor prior to attempting this task if you do not understand any

part of this task or if you have any learning issues or needs that may hinder you when attempting any part of

the assessment.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

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Assessment Task 2 Instructions

Carefully read the following:

You are the Operations Manager of a medium-sized Australian company, NatureCare Products,

based in Brisbane. The company commenced business in 1996, and manufactures eco-friendly,

high quality beauty skin care products.

The business was established to cater for a growing demand for skin products that contain eco-

friendly and natural ingredients. There is also an emphasis on eco-friendly packaging. The

company makes all its products in a small factory.

The company sells its products direct to a chain of health food shops across Australia, as well as

online through its own web site. Products ordered online are shipped directly to customers from

the factory. Products provided to health food shops are provided to the health food shop

distributor who then distributes the products to all its stores. The relationship with the chain of

health food shops is a long standing one (ten years).

The company targets customers that want high quality, eco-friendly products. Market research

has identified that around 70% of their customers are professional women aged 25 to 55.

NatureCare Products’ strategic priorities focus on business diversification and growth. They aim

to increase their market share by 10%, and to expand the existing product range to attract more

customers.

At a recent board meeting, the two company shareholders and the CEO discussed options for

expanding the business, including establishing a chain of retail outlets. The idea is to initially set

up one retail outlet in central Sydney, Brisbane and Melbourne. Products will continue to be

made in the company’s factory and shipped to the retail outlets.

The CEO has asked you to investigate this, undertaking a risk analysis on establishing a chain of

retail outlets. The CEO and shareholders are keen to get the business expansion started as soon

as possible so need to get your risk management plan in place immediately.

Currently the company employs the following staff: Accounts Manager, Marketing Manager,

Marketing Assistant, Sales Manager, four customer service representatives, Office Manager and

Administration Assistant, Operations Manager, as well as the CEO and two shareholders as

indicated above.

The company currently has a Risk Management Policy and Procedures in place that

incorporates the AS/NZS ISO31000:2009 Risk Management Principles and Guidelines.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

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Complete the following activities:

1. Develop a risk briefing report.

Review the case study information provided to you to determine the scope of the risk

management process required, as well as the company’s risk management policy and

procedures and information on risk management standards.

You should also review the recent team meeting minutes on the business expansion project to

inform your report.

Use the Risk Briefing Report Template that includes notes to guide your work.

Your report will be sent to the CEO for initial feedback and then you will meet with your team to

brainstorm further risks associated with the business expansion project.

Your report should include the following:

 Introduction, including the purpose of the risk analysis

 The scope of the risk management process, any risks that may apply to the scope, and

objectives and critical success factors for the area included in the scope

 Give also an outline of the risk management process as per the organisation’s policy and

procedure, as well as how the organisation’s process aligns with the risk management

standards as identified in the link provided to you.

 A PESTLE analysis identifying the key factors that impact on the environment in which

NatureCare Products operates and their relevance to the risk management process. You

should also use this analysis to identify important factors that may influence consumer

needs and desires as part of analysis of external stakeholders, as well as to inform the key

risks you identify below.

 You are also required to Identify at least five risks identified with the expansion, and at least

one potential risk treatment option for each of the risks you identify.

 Identification and analysis of internal and external stakeholders and the issues they may

have that are likely to impact on the risk management process.

 An analysis of the strengths and weaknesses of the company’s existing retail approach

namely, online and through health food shops.

 Analysis of critical success factors, goals or objectives for the business expansion project.

2. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should provide a brief overview of the risk management project, introduce and summarise the

contents of the attachment, and seek their feedback and approval to move forward with the

project.

Attach your risk briefing report to the email.

Your assessor will send you an email in the role of the CEO, providing you with feedback and

approval to proceed.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

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3. Send an email to your team (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate

(polite, business-like) style.

It should invite the team to participate in a meeting to brainstorm risks associated with the

company’s proposed expansion.

Your email should briefly explain the purpose of the meeting and advise of the date and time for

the meeting (your assessor will advise you of the date and time and also provide you with the

email addresses of the two students who will be your team).

The meeting is to run for approximately 30 minutes.

4. Conduct team meeting

After giving a short introduction, present to your team the risks that you have identified, as well

as the treatment measures you have selected. Refer to your Risk Briefing Report and share

your ideas, encouraging the meeting attendees to share theirs.

Steer this discussion into a brainstorming session.

Take paper and pen with you, or use a whiteboard, to jot down ideas as they are given.

At the meeting, you are required to:

 Clearly explain the risk management process as per the organisation’s policy and

procedure.

 Discuss the risks you have identified and potential risk treatments

 Seek ideas from the team about risks involved in the business expansion, as well as

treatment measures.

 Agree on the most important risks that should be included in the risk management plan, as

well as suitable risk treatments. At least five must be identified.

During the meeting, you will need to demonstrate effective communication skills including:

 Speaking clearly and concisely

 Using non-verbal communication to assist with understanding

 Asking questions to identify required information

 Responding to questions as required

 Using active listening techniques to confirm understanding

Close the meeting by thanking the participants for attending.

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BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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5. Develop a Risk Management Plan

The final part of the assessment task requires you to develop the risk management plan using

the risk management plan template.

Use the Risk Management Plan Template to guide your work.

Your risk management plan should include:

 The risks you have identified based on your research and brainstorming session. You must

include at least five risks.

 An assessment of the likelihood of the risk occurring, as well as the severity of the risk

should it occur.

 Identification of at least one suitable treatment measures for each of the five risks Priority

rating (high, medium or low) to show the order in which risks must be treated.

 A risk action plan that sets out for each risk including:

o Risk description

o Impact of risk

o Recommended actions

o Resource requirements

o Timelines

o Responsibilities

o Monitoring processes

6. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

The email text should include the following:

 Summary of the purpose of the Risk Management Plan

 An outline of the risks most likely to occur in relation to the business expansion project.

 Why you believe the identified treatment strategies for each of the risks will be effective in

ensuring risks are minimised or do not occur.

Attach your risk management plan to the email.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Assessment Task 2 Checklist

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

In the risk briefing report, provide an overview of the

risk management project, including how the project

will be carried out in accordance with the

organisation’s Risk Management Policy and

Procedure, as well as how the process aligns with the

risk management standards?

In the briefing report, include the scope of the risk

management process, any risks that may apply to the

scope, and objectives and critical success factors for

the area included in the scope

In the briefing report, provide a PESTLE analysis for

NatureCare Products including identification of key

factors that impact on the environment in which

NatureCare Products operates and their relevance to

the risk management process?

In the briefing report, identify and analyse internal and

external stakeholders and the issues they may have

that are likely to impact on the risk management

process?

In the briefing report, review and describe the

strengths and weaknesses of the company’s existing

business approach?

In the briefing report, document critical success

factors, goals or objectives of the project?

In the email to the CEO, seek feedback on, as well as

obtain support for the risk management project?

Invite the team via email to participate in the

brainstorming meeting to identify risks and

treatments?

At the meeting, clearly explain the risk management

process as set out in the organisation’s Risk

Management Policy and Procedures?

At the meeting, seek input from the team through

brainstorming on possible risks and potential risk

treatment?

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

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Demonstrate effective communication skills including:

 Speaking clearly and concisely

 Using non-verbal communication to assist with understanding

 Asking questions to identify required information

 Responding to questions as required

 Using active listening techniques to confirm understanding

In the risk management plan, document all the risks

identified through research and consultation?

In the risk management plan, determine the likelihood

of the risk occurring, as well as the severity of the risk

should it occur?

In the risk management plan, evaluate risk priority

and order of likelihood of occurring from most likely to

unlikely?

In the risk management plan, identify strategies for

the treatment or control of the risk if it occurs?

In the risk management plan, include an action plan

that includes:

 Risk description

 Impact of risk

 Recommended actions

 Resource requirements

 Timelines

 Responsibilities

 Monitoring processes?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

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Assessment Task 3 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

Approved by Academic Manager Page 22 of 29

Assessment Task 3: Risk implementation project

Task summary

This assessment task requires you to implement a control measure from the risk management plan, as well

as monitor and report on actions arising.

This assessment is to be completed in the simulated work environment in the RTO.

Required

 Computer and Microsoft Office

 Access to the internet for research

 Customer Survey Results Memo

 Sales data analysis memo

 Staff survey results memo

 Performance review results memo

Timing

Your assessor will advise you of the due date of these submissions.

Submit

 Email with staff training report attached.

 Email to the staff members who will undergo training.

 Email with Risk Monitoring Report attached.

Assessment criteria

To be assessed as having satisfactorily completed this task, you are required to complete all of the activities

indicated in the instructions for students and will be assessed against the criteria included in the checklist.

Re-submission opportunities

You will be provided feedback on your performance by your Assessor. The feedback will indicate if you have

satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and provide you

written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.

Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with

unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with your assessor prior to attempting this task if you do not understand any

part of this task or if you have any learning issues or needs that may hinder you when attempting any part of

the assessment.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

Approved by Academic Manager Page 23 of 29

Assessment Task 3 Instructions

Carefully read the following information:

Assume that one of the risks that you identified in your risk management plan was the inability to attract

sufficiently qualified and knowledgeable staff to manage the new retail stores and that the risk

treatment identified is to invest in the training and development of existing staff to fulfil this role, at least

in the short term.

It has been identified that at least two of the existing customer service representatives are interested in

taking on this new role. Neither of the two customer service representatives have managerial skills nor

knowledge, but they both have excellent company and product knowledge, as well as customer service

skills.

Complete the following activities:

1. Write a report on staff training options

Review the case study information and then research a range of potential training options for the

customer service representatives, including both on and off the job options. Identify at least

three suitable options.

Then develop a short report outlining your recommended option/s for the training, including a

rationale for each recommendation.

Include the details of each recommended training option, including a summary of the training to

be provided and outcomes, location, costs and duration as applicable.

As a guide, your staff training report should be 1 to 2 pages long.

2. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should introduce and summarise the contents of the attachment, and seek their feedback and

approval to move forward with the project.

Attach your staff training report to the email.

The CEO will send you an email providing comments and approval to proceed with the training

course that they select from your report.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

Approved by Academic Manager Page 24 of 29

3. Send an email to the staff members who will undergo training (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should introduce and summarise the training that they will participate in. Provide all the

necessary details of the training for the staff member.

It is six months later, and you are monitoring the implementation of this risk treatment to ensure sufficient

qualified staff. Assume also that both managers participated in a formal, nationally recognised course in

management which they completed over the last six months.

You have been provided with the following information by your team, which you will use to monitor the

implementation of the action plan:

 The new Human Resources Manager has provided you with performance review information for the

two Managers, as well as a staff survey conducted to assess employee satisfaction.

 The Marketing Manager has provided you with sales analysis for the last six months, as well as a

memo about a recent customer survey.

4. Write a risk monitoring report.

In order to monitor the implementation of your action plan you are required to review the

following documents:

 Customer Survey Results Memo

 Sales data analysis memo

 Staff survey results memo

 Performance review results memo

Develop a risk monitoring report that provides a summary of the data provided to you and

document what the data shows in relation to the effectiveness of the action plan.

Identify any additional risk control measures, which you believe should be put in place as

relevant.

Your report should be 1 to 2 pages long.

5. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should introduce and summarise the contents of the attachment.

Attach your risk monitoring report to the email.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

Approved by Academic Manager Page 25 of 29

Assessment Task 3 Checklist

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

Demonstrate the ability to implement the risk

management action plan by identifying

appropriate training programs for staff?

Demonstrate the ability to implement the risk

management action plan through advising

staff of the training that they will participate

in?

Demonstrate the ability to monitor the action

plan through reporting on the outcomes of

staff training?

Demonstrate the ability to monitor action plan

through giving recommendations on future

actions?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

Approved by Academic Manager Page 26 of 29

Assessment Task 4 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

Approved by Academic Manager Page 27 of 29

Assessment Task 4: Risk management process evaluation

report

Task summary

In this assessment task, you are required to answer a number of questions in order to evaluate the risk

management process that you completed in the last two assessment tasks.

You are also required to set up logical folders and store all the documents that they have created for this

assessment task.

This assessment is to be completed in the simulated work environment in the RTO.

Required

 Computer with Microsoft Office and access to the internet

 Risk Management Policy and Procedures

 Risk management plan developed in Assessment Task 2

Timing

Your assessor will advise you of the due date of these submissions.

Submit

 Email with risk management evaluation report and screen shot attached.

Assessment criteria

To be assessed as having satisfactorily completed this task, you are required to complete all of the activities

indicated in the instructions for students and will be assessed against the criteria included in the checklist.

Re-submission opportunities

Your Assessor will provide you with feedback on your performance. The feedback will indicate if you have

satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and provide you

written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.

Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with

unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with your assessor prior to attempting this task if you do not understand any

part of this task or if you have any learning issues or needs that may hinder you when attempting any part of

the assessment.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

Approved by Academic Manager Page 28 of 29

Assessment Task 4 Instructions

Complete the following activities:

1. Develop a risk management evaluation report

This assessment task requires you to evaluate and report on the risk management process that

you have completed in the previous two assessment tasks.

Review all of the following questions and prepare a short report of approximately 1 – 2 pages

that addresses each question.

A. Evaluate the overall risk management process.

 Was it easy or difficult to identify risks?

 Was staff input (at the meeting) helpful?

 How confident are you that all the risks have been identified?

B. Consider whether the process indicated in the NatureCare Products’ current Risk

Management Policy and Procedures is sufficient to guide the risk management process used for

the business expansion project. Explain why or why not.

C. Explain whether the principles of risk management in the NatureCare Products risk

management policy and procedure is consistent with AS/NZS ISO31000:2009 Risk

Management Principles and Guidance.

D. What changes would you recommend to the risk management process.

6. Take a screen shot of your folder and files associated with this assessment task, as well as

assessment tasks 2 and 3.

You are required to demonstrate that you can file all of your records in a logical structure.

Ensure that you have an overall folder for your work, as well as sub folders if necessary.

All of the documents you have submitted for this unit should be correctly named and filed, as set

out on page 3 of this document.

The screen shot should show all the folders, sub-folders and documents.

2. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should introduce and summarise the contents of the attachments.

Attach your risk management evaluation report and screen shot to the email.

Assessment Tasks for

BSBRSK501 Manage Risk

Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2

Last Updated: 13 April 2020 Next Review Date 13 April 2022

Approved by Academic Manager Page 29 of 29

Assessment Task 4 Checklist

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

In the evaluation report, evaluate the risk

management process by providing clear

and relevant answers to all questions?

In the evaluation report, provide

recommendations for changes to the risk

management process based on the

evaluation?

Set up logical folders and store all

documents (created and provided as par

of assessment tasks) within these

folders?

Task Outcome: Satisfactory  Not Satisfactory 