Learner Guide
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BSBWHS501
Ensure a Safe Workplace
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TABLE OF CONTENTS
TABLE OF CONTENTS............................................................................................................................... 3
UNIT INTRODUCTION ............................................................................................................................. 6
ABOUT THIS RESOURCE ..................................................................................................................................................... 6 ABOUT ASSESSMENT ............................................................................................................................................................ 7
ELEMENTS AND PERFORMANCE CRITERIA ...................................................................................... 9
PERFORMANCE EVIDENCE AND KNOWLEDGE EVIDENCE.......................................................... 11
KNOWLEDGE EVIDENCE........................................................................................................................................................... 11 PERFORMANCE EVIDENCE ........................................................................................................................................................ 11
ASSESSMENT CONDITIONS .................................................................................................................... 12
PRE-REQUISITES ....................................................................................................................................... 12
TOPIC 1 – ESTABLISH AND MAINTAIN A WHS MANAGEMENT SYSTEM IN A WORK AREA ..... 13
LOCATE, ADAPT, ADOPT AND COMMUNICATE WHS POLICIES THAT CLEARLY DEFINE
THE ORGANISATION’S COMMITMENT TO COMPLYING WITH WHS LEGISLATION ............... 14
COMMITMENT ....................................................................................................................................................................... 14 PLANNING .................................................................................................................................................................................... 15 IMPLEMENTATION...................................................................................................................................................................... 15 MEASUREMENT AND EVALUATION .......................................................................................................................... 15 REVIEW AND IMPROVEMENT ....................................................................................................................................... 16 SOURCES OF INFORMATION ..................................................................................................................................................... 17 CURRENT WHS/OHS LEGISLATION ............................................................................................................................ 17 REGULATIONS ....................................................................................................................................................................... 18 CODES OF PRACTICE .......................................................................................................................................................... 19
IDENTIFY DUTY HOLDERS AND DEFINE WHS RESPONSIBILITIES FOR ALL WORKPLACE
PERSONNEL ACCORDING TO WHS LEGISLATION, POLICIES, PROCEDURES AND
PROGRAMS .................................................................................................................................................. 21
Worker ...................................................................................................................................................................................... 21 PCBU ....................................................................................................................................................................................... 22 Multiple PCBUs .................................................................................................................................................................... 23 PCBU duty to consult ........................................................................................................................................................... 24 Officer ........................................................................................................................................................................................ 24 Duties of others ...................................................................................................................................................................... 25
MANAGING HAZARDS ............................................................................................................................................................... 25 HEALTH AND SAFETY REPRESENTATIVES ............................................................................................................................. 26 HEALTH AND SAFETY COMMITTEES ....................................................................................................................................... 26
OTHER DUTY HOLDERs ............................................................................................................................................... 27
IDENTIFY AND APPROVE FINANCIAL AND HUMAN RESOURCES REQUIRED BY THE WHS
MANAGEMENT SYSTEM (WHSMS)........................................................................................................ 28
IDENTIFYING RESOURCES NEEDED........................................................................................................................................ 28 Human resources........................................................................................................................................................................ 28
FUNDING WHS INITIATIVES.................................................................................................................................................... 28 APPROVING WHS EXPENDITURE ........................................................................................................................................... 29
TOPIC 2 - ESTABLISH AND MAINTAIN EFFECTIVE AND COMPLIANT PARTICIPATION
ARRANGEMENTS FOR MANAGING WHS IN A WORK AREA ........................................................... 30
WORK WITH WORKERS AND THEIR REPRESENTATIVES TO SET UP, AND MAINTAIN
PARTICIPATION ARRANGEMENTS ACCORDING TO RELEVANT WHS LEGISLATION ........... 30
PARTICIPATIVE ARRANGEMENTS .............................................................................................................................. 30
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BENEFITS OF ESTABLISHING PARTICIPATIVE ARRANGEMENTS ......................................................................................... 30 MECHANISMS ............................................................................................................................................................................... 31 PROVIDING FEEDBACK TO PCBUS......................................................................................................................................... 32 PROVIDING INFORMATION TO WORKERS.............................................................................................................................. 32 PROBLEMS WITH PARTICIPATIVE ARRANGEMENTS .............................................................................................................. 32
APPROPRIATELY RESOLVE ISSUES RAISED THROUGH PARTICIPATION AND
CONSULTATION ARRANGEMENTS ACCORDING TO RELEVANT WHS LEGISLATION ........... 34
IDENTIFY THE WHS HAZARDS OR ISSUES THAT NEED TO BE DEALT WITH ................................................................... 34 Determine appropriate action ..................................................................................................................................................... 34 Specify objectives or performance measures ................................................................................................................................... 35 Monitor the program .................................................................................................................................................................. 35 Evaluate and review ................................................................................................................................................................... 35
PROMPTLY PROVIDE INFORMATION ABOUT THE OUTCOMES OF PARTICIPATION AND
CONSULTATION TO WORKERS AND ENSURE IT IS EASY FOR THEM TO ACCESS AND
UNDERSTAND ........................................................................................................................................... 37
CONSULTATION .......................................................................................................................................................................... 37 REQUIREMENTS TO CONSULT WITH WORKERS ..................................................................................................................... 38 COMMUNICATING APPROPRIATELY ......................................................................................................................... 39 ENSURING ACCESSIBILITY OF INFORMATION ....................................................................................................................... 39 COMMUNICATION IN A TIMELY MANNER .............................................................................................................................. 39
TOPIC 3 - ESTABLISH AND MAINTAIN PROCEDURES FOR EFFECTIVELY IDENTIFYING
HAZARDS, AND ASSESSING AND CONTROLLING RISKS IN A WORK AREA ................................ 40
DEVELOP PROCEDURES FOR ONGOING HAZARD IDENTIFICATION, AND ASSESSMENT
AND CONTROL OF ASSOCIATED RISKS .............................................................................................. 40
DANGEROUS OCCURRENCES .................................................................................................................................................... 40 IDENTIFYING HAZARDS ............................................................................................................................................................ 41 DEVELOPING PROCEDURES FOR IDENTIFYING AND REPORTING HAZARDS .................................................................. 41 PREPARING AN OVERVIEW OF THE WORK ENVIRONMENT ................................................................................................ 42 CONDUCTING FORMAL WORKPLACE INSPECTIONS ............................................................................................................. 42 MANAGING HAZARDS ............................................................................................................................................................... 44 RISK ANALYSIS ............................................................................................................................................................................ 44 ASSESSING RISK .......................................................................................................................................................................... 45 THE HIERARCHY OF RISK CONTROL ....................................................................................................................................... 45
INCLUDE HAZARD IDENTIFICATION AT THE PLANNING, DESIGN AND EVALUATION
STAGES OF ANY CHANGE IN THE WORKPLACE TO ENSURE THAT NEW HAZARDS ARE NOT
CREATED BY THE PROPOSED CHANGES AND EXISTING HAZARDS ARE CONTROLLED ..... 46
PLANNING, DESIGNING AND EVALUATING CHANGES ....................................................................................................... 46
DEVELOP AND MAINTAIN PROCEDURES FOR SELECTING AND IMPLEMENTING RISK
CONTROLS ACCORDING TO THE HIERARCHY OF CONTROL AND WHS LEGISLATIVE
REQUIREMENTS ...................................................................................................................................... 47
HIERARCHY OF RISK CONTROL ............................................................................................................................................... 47 TYPES OF CONTROLS ................................................................................................................................................................. 47
IDENTIFY INADEQUACIES IN EXISTING RISK CONTROLS ACCORDING TO THE
HIERARCHY OF CONTROL AND WHS LEGISLATIVE REQUIREMENTS, AND PROMPTLY
PROVIDE RESOURCES TO ENABLE IMPLEMENTATION OF NEW MEASURES ......................... 49
IDENTIFY REQUIREMENTS FOR EXPERT WHS ADVICE, AND REQUEST THIS ADVICE AS
REQUIRED ................................................................................................................................................. 50
USING WHS EXPERTS ............................................................................................................................................................... 50
TOPIC 4 - EVALUATE AND MAINTAIN A WHS MANAGEMENT SYSTEM ....................................... 51
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DEVELOP AND PROVIDE A WHS INDUCTION AND TRAINING PROGRAM FOR ALL
WORKERS AS PART OF THE ORGANISATION’S TRAINING PROGRAM ......................................... 51
PROVIDING WORKPLACE INDUCTION .................................................................................................................................... 51 ONGOING TRAINING ................................................................................................................................................................. 52
USE A SYSTEM FOR WHS RECORDKEEPING TO ALLOW IDENTIFICATION OF PATTERNS OF
OCCUPATIONAL INJURY AND DISEASE IN THE ORGANISATION, AND TO MAINTAIN A
RECORD OF WHS DECISIONS MADE, INCLUDING REASONS FOR THE DECISION ................. 53
MEASURE AND EVALUATE THE WHSMS IN LINE WITH THE ORGANISATION’S QUALITY
SYSTEMS FRAMEWORK ........................................................................................................................... 55
MEASURING PERFORMANCE .................................................................................................................................................... 55
DEVELOP AND IMPLEMENT IMPROVEMENTS TO THE WHSMS TO ACHIEVE
ORGANISATIONAL WHS OBJECTIVES ................................................................................................. 56
PROACTIVE RESPONSE .............................................................................................................................................................. 56 ACTION PLANS ............................................................................................................................................................................ 57
ENSURE COMPLIANCE WITH THE WHS LEGISLATIVE FRAMEWORK SO THAT, AS A
MINIMUM, WHS LEGAL REQUIREMENTS ARE ACHIEVED ........................................................... 58
CONDUCTING REGULAR AUDITS ............................................................................................................................................. 58
SUMMARY ................................................................................................................................................... 60
REFERENCES ............................................................................................................................................. 61
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UNIT INTRODUCTION
This resource covers the unit BSBWHS501 - Ensure a safe workplace.
This unit describes the skills and knowledge required to establish, maintain and evaluate the
organisation’s work health and safety (WHS) policies, procedures and programs in the relevant
work area, according to WHS legislative requirements. It takes a systems approach and addresses
compliance with relevant legislative requirements.
This unit applies to managers working in a range of contexts who have, or are likely to have
responsibility for WHS as part of their broader management role. It is relevant for people with
obligations under WHS legislation, for example persons conducting a business or undertaking
(PCBUs) or officers, as defined by relevant legislation.
NOTE: The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS)
are equivalent and generally either can be used in the workplace. In jurisdictions where the Model
WHS Legislation has not been implemented RTOs are advised to contextualise the unit of
competency by referring to the existing State/Territory OHS legislative requirements.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
ABOUT THIS RESOURCE
This resource brings together information to develop your knowledge about this unit. The
information is designed to reflect the requirements of the unit and uses headings to makes it
easier to follow.
Read through this resource to develop your knowledge in preparation for your assessment. You
will be required to complete the assessment tools that are included in your program. At the back
of the resource are a list of references you may find useful to review.
As a student it is important to extend your learning and to search out text books, internet sites,
talk to people at work and read newspaper articles and journals which can provide additional
learning material.
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Your trainer may include additional information and provide activities, slide presentations, and
assessments in class to support your learning.
ABOUT ASSESSMENT
Throughout your training we are committed to your learning by providing a training and
assessment framework that ensures the knowledge gained through training is translated into
practical on the job improvements.
You are going to be assessed for:
Your skills and knowledge using written and observation activities that apply to your
workplace.
Your ability to apply your learning.
Your ability to recognise common principles and actively use these on the job.
You will receive an overall result of Competent or Not Yet Competent for the assessment of this
unit. The assessment is a competency based assessment, which has no pass or fail. You are either
competent or not yet competent. Not Yet Competent means that you still are in the process of
understanding and acquiring the skills and knowledge required to be marked competent. The
assessment process is made up of a number of assessment methods. You are required to achieve
a satisfactory result in each of these to be deemed competent overall.
All of your assessment and training is provided as a positive learning tool. Your assessor will
guide your learning and provide feedback on your responses to the assessment. For valid and
reliable assessment of this unit, a range of assessment methods will be used to assess practical
skills and knowledge.
Your assessment may be conducted through a combination of the following methods:
Written Activity
Case Study
Observation
Questions
Third Party Report
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The assessment tool for this unit should be completed within the specified time period following
the delivery of the unit. If you feel you are not yet ready for assessment, discuss this with your
trainer and assessor.
To be successful in this unit you will need to relate your learning to your workplace. You may be
required to demonstrate your skills and be observed by your assessor in your workplace
environment. Some units provide for a simulated work environment and your trainer and
assessor will outline the requirements in these instances.
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ELEMENTS AND PERFORMANCE CRITERIA
1. Establish a WHS
management system in a work
area
1.1 Locate, adapt, adopt and communicate WHS policies that
clearly define the organisation’s commitment to complying
with WHS legislation
1.2 Identify duty holders and define WHS responsibilities for all
workplace personnel according to WHS legislation, policies,
procedures and programs
1.3 Identify and approve financial and human resources required
by the WHS management system (WHSMS)
2. Establish and maintain
effective and compliant
participation arrangements for
managing WHS in a work area
2.1 Work with workers and their representatives to set up and
maintain participation arrangements according to relevant WHS
legislation
2.2 Appropriately resolve issues raised through participation and
consultation arrangements according to relevant WHS legislation
2.3 Promptly provide information about the outcomes of
participation and consultation to workers and ensure it is easy
for them to access and understand
3. Establish and maintain
procedures for effectively
identifying hazards, and
assessing and controlling risks
in a work area
3.1 Develop procedures for ongoing hazard identification, and
assessment and control of associated risks
3.2 Include hazard identification at the planning, design and
evaluation stages of any change in the workplace to ensure that
new hazards are not created by the proposed changes and
existing hazards are controlled
3.3 Develop and maintain procedures for selecting and
implementing risk controls according to the hierarchy of control
and WHS legislative requirements
3.4 Identify inadequacies in existing risk controls according to
the hierarchy of control and WHS legislative requirements, and
promptly provide resources to enable implementation of new
measures
3.5 Identify requirements for expert WHS advice, and request
this advice as required
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4. Evaluate and maintain a
WHS management system
4.1 Develop and provide a WHS induction and training program
for all workers as part of the organisation’s training program
4.2 Use a system for WHS recordkeeping to allow identification
of patterns of occupational injury and disease in the
organisation, and to maintain a record of WHS decisions made,
including reasons for the decision
4.3 Measure and evaluate the WHSMS in line with the
organisation’s quality systems framework
4.4 Develop and implement improvements to the WHSMS to
achieve organisational WHS objectives
4.5 Ensure compliance with the WHS legislative framework so
that, as a minimum, WHS legal requirements are achieved
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PERFORMANCE EVIDENCE AND KNOWLEDGE EVIDENCE
This describes the essential knowledge and skills and their level required for this unit.
KNOWLEDGE EVIDENCE
To complete the unit requirements safely and effectively, the individual must:
Identify and detail relevant WHS Acts, regulations and codes of practice
Specify relevant WHS organisational policies, procedures, programs and practices
Explain hazard identification and risk-management processes
Describe the hierarchy of risk control and how it is applied in the workplace
Specify in-house and WHS legislative reporting requirements
PERFORMANCE EVIDENCE
Evidence of the ability to:
Establish, implement, maintain and evaluate a work health and safety (WHS)
management system for a work area of an organisation in accordance with WHS
legislation including policies, procedures and record keeping
Ensure organisational WHS compliance
Establish, implement, maintain and evaluate effective and compliant participation
arrangements for managing WHS including identifying duty holders, identifying and
approving the required resources and developing and implementing a training
program
Establish, implement, maintain and evaluate procedures for effectively identifying
hazards, and assessing and controlling risks using the hierarchy of risk control
Provide information and complete documentation for a WHS management system
Identify requirements for and request expert WHS advice
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Note: If a specific volume or frequency is not stated, then evidence must be provided at least
once.
ASSESSMENT CONDITION S
Assessment must be conducted in a safe environment where evidence gathered demonstrates
consistent performance of typical activities experienced by individuals carrying out work health
and safety duties in the workplace and include access to:
Organisational WHS policies and procedures
WHS legislation, regulations and codes of practice
Case studies and, where possible, real situations
Interaction with others
Assessors must satisfy NVR/AQTF assessor requirements.
PRE-REQUISITES
This unit must be assessed after the following pre-requisite unit:
There are no pre-requisites for this unit.
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TOPIC 1 – ESTABLISH AND MAINTAIN A WHS MANAG EMENT
SYSTEM IN A WORK AREA
Creating a safe work environment is one of the most important tasks for a manager. A safe workplace enables the
employees to work comfortably without concerns for their own safety. A proactive approach addresses potential
dangers before they become an issue. Get the entire staff involved in workplace safety issues. Working collectively
increases the chances of a safe, productive work environment for all employees.
Step 1 - Assess the risks specific to the workplace. Each workplace holds its own
risks and dangers based on the nature of the work, so a thorough assessment of the
surroundings is key.
Step 2 - Create safety policies and procedures that address the identified risks for the
workplace. Ensure that all employees receive training and have access to these
policies and procedures.
Step 3 - Conduct background checks on potential employees to check for red flags
that could threaten the safety of other employees.
Step 4 - Inspect the physical space of the workplace to identify dangers. Ensure that
all lighting and safety equipment remain in good working order. Make necessary
repairs to the facilities immediately.
Step 5 - Create a plan of action in case of an emergency. Consider the types of
emergencies that may threaten the workplace. Practice the emergency response with
the staff to ensure everyone understands the procedures.
Step 6 - Establish a procedure for visitors in the workplace. Restricting access
without an escort, checking identification and requiring visitors to sign in are typical
procedures.
Step 7 - Establish an environment that encourages open communication. Initiate a
zero-tolerance policy for violence and discrimination to ensure all employees feel safe
and free to express their opinions.1
1 http://smallbusiness.chron.com/ensure-workplace-safety-43152.html
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LOCATE, ADAPT, ADOPT AND COMMUNICATE WHS
POLICIES THAT CLEARLY DEFINE THE ORGANISATION’S
COMMITMENT TO COMPLYING WITH WHS LEGISLATION
WHS management is comprised of five principles that, if followed, will enable an organisation to
locate, adapt, adopt and communicate WHS policies. These five general principles are:
Commitment
Planning
Implementation
Measurement and evaluation
Review and improvement
COMMITMENT
The leadership and commitment of the organisations management team is an important part of
WHS management and is required to successfully implement a WHS policy.
The management team must be willing to participate in an initial review of the organisation’s
current WHS position. They should also be involved in subsequent reviews of WHS. This will
help to provide a clear picture of the organisation’s WHS performance over previous years,
including:
Hot-spots, or areas in the organisation that have a higher incidence of injuries
Injury trends (for example, stress or hazardous manual tasks)
Organisational hazards and methods of risk assessment/control
Identification of gaps in current WHS management systems
Compliance with legislative requirements
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PLANNING
When planning WHS policies the first step is to assess the results of the WHS review Once
assessed, management should plan realistic and measurable objectives and targets that fulfill the
organisation’s corporate goals and vision. Plans should include:
Any resources (financial and human) allocated to achieving the objectives and targets
Strategies for informing workers when the organisation’s WHS policies are
implemented or improved
Particulars of any risk management or WHS audit systems that are in place or will be
implemented
The activities necessary to bring the organisation to full compliance with all relevant
legislation
Procedures for regularly reviewing the WHS policies
Consultation arrangements for developing or varying WHS policies to fully inform
workers and ensure that their views are represented
IMPLEMENTATION
The effectiveness of a WHS policy will depend on how successfully it has been implemented and
integrated into the organisation’s daily business operations.
Communication and consultation strategies should be put in place so that all workers understand
their responsibilities and the necessity of implementing an effective WHS policy. These strategies
may include:
Information meetings
Preparing brochures or booklets detailing the health and safety workplace
arrangements
Including information on any internal newsletters or information emails circulated to
workers
Placing information on bulletin boards or posting signs in prominent areas of the
building
Consultative forums involving workers, worker representatives and unions
MEASUREMENT AND EVALUATION
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Once a WHS policy is put in place; it is necessary to measure and evaluate performance so the
organisation can monitor the effectiveness of it, and make adjustments to ensure a process of
continuous improvement.
Procedures for measurement and evaluation of the policy should be developed in the planning
stage. These procedures should provide information on:
Persons responsible for monitoring and evaluation
Systems developed for measuring WHS performance
Testing methods specific to your organisation – firedrills, evacuation drills, etc.
Audit tools to be used, such as WHS-specific audit tools or internally developed audit
methods
REVIEW AND IMPROVEMENT
It is important to regularly review an organisation’s WHS policies. With changes in work systems,
legislation, technology, organisational structure, chemicals, machinery and plant, it is vital that
PCBUs remain aware of changes in their work environment and ensure that the health and safety
of workers are not compromised as a result of these changes.
It is easy to become complacent following the introduction of a WHS policy. This is the reason
ongoing review and improvement is so important—to ensure that WHS performance is
continuously improved wherever possible.
Review of WHS policies may be carried out at any stage following integration with your core
business activities, and can take many forms. For example:
A full annual audit of the effectiveness of the system
Regular monthly reviews following analysis of objectives, targets and performance
indicators
A review following hazard inspections
During audit of a particular group, division or branch
As a feedback mechanism from workers following training
Following an investigation into an incident or accident
Any instances of non-compliance with legislative requirements
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Changes necessary as a result of the introduction of new technology, plant,
equipment, chemicals or work practices
SOURCES OF INFORMATION
The above gives you a guide to information about WHS.
You could also refer to:
The Work Health and Safety Act 2011
Approved codes of practice
Agency-specific documents which detail appropriate practices and procedures for the effective management of
WHS at the workplace, for example:
WHS policies, procedures and agreements
WHS hazard policies and procedures, including prevention strategies aimed at reducing the incidence of
body stressing or manual task injuries
Publications produced by Comcare which may be relevant to your requirements availble at
www.comcare.gov.au
Guidance and fact sheets produced by Safe Work Australia which may be relevant to your requirements
available at www. safeworkaustralia.gov.au
AS/NZS 4801:2001 Occupational Health and Safety Management systems—specification with
guidance for use
AS/NZS 4804:2001 Occupational Health and Safety Management systems—general guidelines and
principles, systems and supporting techniques
Your organisation’s WHS Manager and/or Advisor
Your organisation’s health and safety policies and procedures
- "The Management Of Work Health And Safety In The Commonwealth." Web. 21 May. 2015 .
2
CURRENT WHS/OHS LEGISLATION
2 "The Management Of Work Health And Safety In The Commonwealth." Web. 21 May. 2015 .
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Each State/Territory has a principal WHS/OHS Act, setting out the legal requirements for ensuring workplaces are safe and healthy places. The key principle in each principal Act is the employer’s responsibility known as the employer’s “duty of care”. This is the strict legal duty of the employer to provide a safe and healthy place of work for employees and others. Further requirements in each principal Act spell out the duties and rights of workers, such as the duty to take care of one’s own health and safety and that of others, and rights of worker participation in matters of health and safety via WHS/OHS representatives and WHS/OHS committees. Other groups such as suppliers and manufacturers also have duties in relation to WHS/OHS. Each State/Territory may also have smaller, more specialised Acts dealing with specific aspects of WHS/OHS such as
dangerous goods. Acts may contain site‐specific requirements (permit‐to‐operate regimes) or relate to particular equipment, products or services. -
The following is a representative listing of some relevant State WHS/OHS legislation in force at
the current time (this will change with harmonisation). The complete list of Acts applicable to an
organisation must be based on the operations of the organisation and the scope of its activities,
products and/or services. Always check further with your state and commonwealth bodies if you
are unsure. It is important to note that the name of the Act or Regulation coupled with the year it
was enacted is the total name of the relevant document, so you should always include the year
date, to ensure that it is the correct one.
STATE & COMMONWEALTH OHS STATUTES & REGULATIONS
NSW: Work Health and Safety Act 2011 Work Health and Safety Regulation 2011
ACT: Work Health and Safety Act 2011 Work Health and Safety Regulation 2011
QLD: Work Health and Safety Act 2011 Work Health and Safety Regulation 2011
TAS: Work Health and Safety Act 2011 Work Health and Safety Regulation 2011
WA: Occupational Safety and Health Act 1984 and Occupational Safety and Health Regulations 1996
SA: Work Health and Safety Act 2011 Work Health and Safety Regulation 2011
NT: Work Health and Safety Act 2011 Work Health and Safety Regulation 2011
VIC: Occupational Health and Safety Act 2004 Occupational Health and Safety Regulation 2007
REGULATIONS
General WHS/OHS Regulations contain provisions that are designed to help extract the duties
and responsibilities outlined in the principal State/Territory WHS/OHS Acts. Many Regulations
adopt a performance‐based approach but prescribe specific detailed controls for highly
hazardous areas.
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Some regulations are activity‐specific such as those covering work in confined spaces. Others
may be compliance regimes for specific hazards such as noise or specific to particular processes.
Other regulations may be specific to particular industries.
CODES OF PRACTICE
An Approved Code of Practice is an expert practical guide for achieving the standard of safety
required by WHS/OHS legislation for a particular area of work. A Code of Practice provides
further information on the duties referred to in the Acts and supplementary information on safe
work practices, on how employers may meet safety requirements and fulfill their duty of care to
workers. Codes of Practice spell out the duties of employers and other groups in controlling risks
associated with specific hazards.
Workers/supervisors must be familiar with the content of Approved Codes of Practice that are
applicable to their work area and should be able to accurately explain their implications to the
workgroup.
Many Codes of Practice have been or are currently being redrafted through Safe Work Australia
(http://www.safeworkaustralia.gov.au/sites/SWA) as Draft Model Codes of Practice and can be
viewed on the website.
Codes of Practice are not legally enforceable in themselves, but can be used as evidence in court
to show whether or not an employer has satisfied an OHS Act or Regulation or the employer’s
common law duty of care.
Codes of Practice:
Provide practical guidance
Should be followed unless another solution achieves the same or better results
May be used in support of preventive and controlling measures
Codes of Practice, like Regulations, are written in conjunction with the OHS legislation (and
Regulations) to support and enable workers to gain an understanding and work instructions that
allow them to recognise the WHS/OHS requirements in a particular area of their work.
http://www.safeworkaustralia.gov.au/sites/SWA
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Codes of Practice are specific individual work instructions or advice that give clear definitions
and instructions of how an area of work should be treated, managed or performed. Many of
these Codes are written to specific industries where health and safety at work are of special
concern, such as the construction, mining, rural and manufacturing industries. There are,
however, also a number of Codes written which could be considered “generic” because they are
used across many or all industries, such as the Queensland Codes of Practice for First Aid 2004
and Children and Young Workers 2006.
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IDENTIFY DUTY HOLDERS AND DEFINE WHS
RESPONSIBILITIES FOR ALL WORKPLACE PERSONNEL
ACCORDING TO WHS LEGISLATION, POLICIES, PROCEDURES
AND PROGRAMS
Duties under the WHS Act are non-transferable. A person may have more than one duty, and more than one person can have the same duty. However, in that case, each person must discharge the duty to the extent the person has the capacity to influence and control the matter (or would have that capacity but for an agreement or arrangement purporting to limit or remove that capacity). - " WHS duty holders." Web. 21 May. 2015 .
3
Duties imposed on a worker to ensure health or safety requires the worker:
To eliminate risks to health and safety, so far as is reasonably practicable, and
If it is not reasonably practicable to eliminate risks to health and safety, to minimise
those risks so far as is reasonably practicable
The following section relates to the definitions and responsibilities of duty holders and workplace
personnel. The information below is from the comcare website and is the Australian
Governments definitions of the Roles and Responsibilities of WHS duty holders.
WORKER
WHS practitioners are workers. The WHS Act adopts a broad definition of ‘worker’ to recognise the changing nature of work relationships and to ensure health and safety protection is extended to all types of workers. A worker includes:
Employees
Independent contractors
Sub-contractors
Outworkers e.g. Home based
Apprentices
Work experience students
Trainees
Volunteers who work in employment like settings
Volunteer means a person who is acting on a voluntary basis (irrespective of whether they receive out-of-pocket expenses):
The WHS Act specifically protects volunteers in their capacity as workers
3 " WHS duty holders." Web. 21 May. 2015 .
http://www.comcare.gov.au/WHS/duty_holders/worker
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Ensures that volunteers are not discouraged from participating in community-based activities
A ‘volunteer association’ (as defined) is not treated as a business or undertaking
Workers must:
Take reasonable care of own health and safety
Take reasonable care that their acts or omissions do not adversely affect the health and safety of other
persons
Comply, so far as the worker is reasonably able, with any reasonable instruction given by a person
conducting a business or undertaking to allow the person conducting the business or undertaking to comply
with the WHS Act
Cooperate with any reasonable policy or procedure of the person conducting the business or undertaking
which relates to work health or safety and that has been notified to workers
-" WHS duty holders." Web. 21 May. 2015 .
PCBU
The principal duty holder is a ‘person conducting a business or undertaking’ and has replaced the term ‘employer’. PCBUs include the Commonwealth, Commonwealth Authorities, non-Commonwealth licensees, principal contractors, and will, in some cases, necessitate an analysis to understand who is a PCBU in a particular factual context under the WHS laws. The duty of a person conducting a business or undertaking is probably the most significant conceptual change from the majority of previous OHS Acts. For the public sector, it means that every activity is captured, both policy and operational. This change is aimed at ensuring that the WHS Act coverage extends beyond the traditional employer/employee relationship to include new and evolving work arrangements. PCBU replaces current duties of:
Employer (to employees)
Employer conducting business or undertaking (to others)
Self-employed person (to others)
The WHS act also places specific upstream duties on PCBU’s who carry out specific activities:
Persons with management or control of a workplace/fixtures, fittings and plant
Designers, manufacturers, importers, suppliers and PCBU’s that install construct or commission plant or
structures
Duties extend to any PCBU who is contributing to work has a duty of care. This can be more than one
duty in relation to specific activities
‘Volunteer association’ (as defined) is not treated as a business or undertaking
http://www.comcare.gov.au/WHS/duty_holders/pcbus
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-" WHS duty holders." Web. 21 May. 2015 .
MULTIPLE PCBUS
A PCBU retains overall responsibility for workplace health and safety even if they contract out activities to others under their duty of care obligations. The WHS Act provides that a person can have more than one duty by virtue of being in more than one class of duty holder and that more than one person can concurrently owe the same duty. If more than one person has a duty of care for same matter, then each person:
Retain responsibility for their duty in relation to the matter
Must discharge their duty to the extent the matter is within the person’s capacity to influence or control
Must consult, cooperate and coordinate activities with all other persons who have a duty in relation to the
same matter
-" WHS duty holders." Web. 21 May. 2015 .
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PCBU DUTY TO CONSULT
A PCBU, through its officers, has a duty under the WHS Act to consult with workers at all levels of the business. Senior leaders and managers should promote and foster open lines of communication and consultation with workers. This can be achieved by:
Creating and nurturing joint partnerships with:
Workplace work groups
HSRs and employee representatives
Other involved PCBUs
Ensuring effective consultation processes are built into the business through its systems, policies and
procedures
Engage with workers by being visible and open to feedback and ideas
-" WHS duty holders." Web. 21 May. 2015 .
OFFICER
An officer is a senior executive who makes, or participates in making, decisions that affect the whole, or a substantial part, of a business or undertaking. Officers have a duty to be proactive and continuously ensure that the business or undertaking complies with relevant duties and obligations. The scope of an officers’ duty is directly related to the influential nature of their position. A high standard requires persistent examination and care to ensure that the resources and systems of the business or undertaking are adequate to comply with the duty of care required under the WHS Act. This also requires officers to ensure that delegations are working effectively. Where the officer relies on the expertise of a manager or other person, that expertise must be verified, and the reliance must be reasonable. The intention of the officers’ duty is to ensure engagement and leadership by officers in WHS management, better providing for sustainability and improvement in WHS performance. Officers of PCBUs that have a duty or obligation under the WHS Act must exercise ‘due diligence’ to ensure that the person conducting a business or undertaking complies with that duty or obligation. -" WHS duty holders." Web. 21 May. 2015 .
http://www.comcare.gov.au/WHS/duty_holders/officer
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DUTIES OF OTHERS
All other persons at a workplace, such as visitors or customers, have health and safety duties. They include:
Taking reasonable care of their own health and safety at the workplace, and ensuring that their acts or
omissions do not adversely affect the health and safety of others at the workplace.
Complying, so far as they are reasonably able to, with any reasonable instruction that is given by the
PCBU to allow the PCBU to comply with the WHS laws.
-" WHS duty holders." Web. 21 May. 2015 .
4
MANAGING HAZARDS
Workplace hazards exist in all workplaces and organisations. The WHS Act and regulations
require PCBUs to implement risk management practices, including systems to identify hazards,
and then assess and eliminate or control the risks arising from these hazards.
A hazard is an object or situation that has the potential to cause harm, resulting in injury, illness
or damage to property. A risk is the likelihood that a hazard may cause harm. Everyone has
responsibility for reporting hazards they identify at work, and this is critical for maintaining a
healthy and safe workplace.
It may be your responsibility to implement and monitor procedures for identifying hazards and
assessing risks. Every organisation will have procedures in place to identify and monitor its
workplace hazards and risks. It is very important that you adhere to these organisational
procedures. This will help to ensure procedures for hazard identification and risk control are
known and complied with within your workplace
Non-compliance may result in harm or permanent injury to workers or visitors to the workplace.
For example, carpet or lino that has come unstuck may cause someone to trip; chemical spills
that remain on a factory floor may cause a fall; or a poorly maintained air-conditioner may result
in a polluted environment that causes an asthma attack.
Hazards and risks can be avoided with:
A comprehensive maintenance program
4 -" WHS duty holders." Web. 21 May. 2015 .
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An effective overall WHS management system
Regular safety audits
Purchasing and using equipment and machinery that meets recognised safety
standards
A system to evaluate and review risk management practices
An effective process that enables all workers to report hazards as they are identified
in the workplace
HEALTH AND SAFETY REPRESENTATIVES
The role of health and safety representatives (HSRs) is to consult with workers through informal
and formal discussions at worker meetings and via surveys to identify WHS issues that need to
be resolved. HSRs provide information to managers, supervisors and workers. They usually
represent workers in relation to WHS issues and may have authority in some cases. HSRs need to
have a wide range of WHS knowledge, including:
The organisation's current requirements and obligations in accordance with
legislation, regulation and codes of practice
How to conduct WHS induction
The types of incidents that are notifiable
Requirements for consultation in the workplace
How to advise on safe work practices
The process for WHS audits and accident investigations
All organisations are required to ensure that WHS issues are dealt with promptly and in
accordance with the law. The legislation does not require all organisations to have an HSR,
however, an HSR must be appointed if requested.
HEALTH AND SAFETY COMMITTEES
Health and safety committees (HSCs) bring together management and workers to focus on WHS
issues. Under the Work Health and Safety Act 2011 (Cth), an HSC must be set up within two
months of being requested to do so by an HSR or five or more workers in the workplace.
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This legislation also requires an HSC to meet every three months and at any reasonable time if
requested by at least half of the committee members. PCBUs must allow each committee
member to attend a scheduled meeting.
HSCS play an important role in an organisation by:
Facilitating cooperation between the PCBU and workers on health and safety
Discussing identified WHS problems
Consulting with workers and making recommendations aimed at improving health
and safety in the workplace
Assisting in developing health and safety standards, rules and procedures
Monitoring and reporting on WHS performance (including compliance with
legislation and workplace policies and procedures)
OTHER DUTY HOLDERS
Other duty holders could include but not limited to:
Management
Health and Safety Inspectors
Safety Officer
Fire Warden
Security Officers
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IDENTIFY AND APPROVE FINANCIAL AND HUMAN
RESOURCES REQUIRED BY THE WHS MANAGEMENT SYSTEM
(WHSMS)
To ensure that you are compliant with WHS legislation and regulations, a planned, systematic
and well-documented WHS management system must be in place. The system must be
appropriate for the business and its activities and must enable relevant workplace information
and data to be examined to identify hazards and assess and control risks.
IDENTIFYING RESOURCES NEEDED
As a health and safety officer, you will need to consult with your team and other stakeholders to
determine their priorities for resources.
HUMAN RESOURCES
People are the most important resource for any WHS action, after all, WHS is about maintaining
the safety of people in the workplace. Implementing WHS initiatives and systems requires both
financial support and human resources. Some of the WHS human resources that may be required
in an organisation will include:
The health and safety committee (with regard to WHS legislation and regulations)
Specialist health and safety representatives
Emergency wardens
First-aid officers
Compliance officers or auditors
Managers, supervisors and workers
FUNDING WHS INITIATIVES
To implement a WHS system can be implemented and maintained without adequate financial
support. For example, finances are needed for the employment and salary of a health and safety
officer, to fund training courses, to purchase physical WHS resources (such as personal
protective equipment) or for upgrading equipment.
Sufficient money must be allocated to allow for these ongoing costs, as well as an allowance for
unforeseen WHS events during the budget period.
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APPROVING WHS EXPENDITURE
Depending on the organisation, most resourcing decisions require the approval of a person with
the authority to approval financial expenditure. An approval generally requires you to present a
detailed cost breakdown of exactly what the program entails and the expected outcomes of
implementation.
When determining whether or not to approve an initiative, you will need to consider the
following:
Will this initiative assist the organisation in meeting statutory requirements?
Will this initiative assist the organisation in meeting its strategic WHS objectives?
Are all the costs associated with planning, implementing and evaluating accounted
for?
What benefits will the organisation gain from this initiative?