Bus 600 management communications with technology tools

Research Paper

The Research Paper will be a comprehensive research review of the significant principles of management communications used to successfully achieve organizational objectives. For this assignment of a minimum of eight pages, you need to integrate material from the readings, multimedia, and class discussion boards, and also reflect on professional experience where possible. It is mandatory to include research from the classroom text as well as from six scholarly sources to support your views. Consider the validity of your resources carefully before using them in academic papers. Use at least one professional example to address the topics below.

The following components must be included in order for the paper to be complete:

· Explain effective communication norms in a business setting.

· Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.

· Explore the role of international and intercultural interpersonal communications in today’s global businesses.

· Describe both verbal and nonverbal management communication.

· Explain approaches for effective written management communication.

· Analyze various approaches for engaging an audience during a presentation and encouraging active listening.

· Describe effective methods of conflict resolution.

· Analyze techniques for leading teams and group meetings.

Writing the Research Paper

The Research Paper:

· Must be eight to ten double-spaced pages in length (not including the title and reference pages), and formatted according to APA style as outlined in the Ashford Writing Center.

· Must include a title page with the following:

· Title of paper

· Student’s name

· Course name and number

· Instructor’s name

· Date submitted

· Must begin with an introductory paragraph that has a succinct thesis statement.

· Must address the topic of the paper with critical thought.

· Must end with a conclusion that reaffirms your thesis.

· Must use at least six scholarly resources, including a minimum of three from the Ashford Online Library.

· Must document all sources in APA style, as outlined in the Ashford Writing Center.

Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.

Grading Rubric

BUS600.W6A1.02.2019

Description:

Total Possible Score: 25.00

Explains Effective Communication Norms in a Business Setting

Total: 2.00

Distinguished - Thoroughly explains effective communication norms in a business setting.

Proficient - Explains effective communication norms in a business setting. Minor details are missing.

Basic - Partially explains communication norms in a business setting. Relevant details are missing.

Below Expectations - Attempts to explain effective communication norms in a business setting; however, significant details are missing.

Non-Performance - The explanation of communication norms in a business setting is either nonexistent or lacks the components described in the assignment instructions.

Describes the Role of Interpersonal Communication Both as a Manager and as an Employee

Total: 2.00

Distinguished - Comprehensively describes the role of interpersonal communication both as a manager and as an employee by thoroughly addressing the specific techniques used to overcome barriers to communication.

Proficient - Describes the role of interpersonal communication both as a manager and as an employee by addressing the specific techniques used to overcome barriers to communication. The description is slightly underdeveloped.

Basic - Partially describes the role of interpersonal communication both as a manager and as an employee by generally addressing the some techniques used to overcome barriers to communication. The description is underdeveloped.

Below Expectations - Attempts to describe the role of interpersonal communication both as a manager and as an employee; however, does not address the specific techniques used to overcome barriers to communication. The description is significantly underdeveloped.

Non-Performance - The description of the role of interpersonal communication both as a manager and as an employee is either nonexistent or lacks the components described in the assignment instructions.

Explores the Role of International and Intercultural Interpersonal Communications in Today’s Global Businesses

Total: 2.00

Distinguished - Thoroughly explores international and intercultural interpersonal communication in today’s global businesses. Expertly applies strong, relevant examples to support the exploration.

Proficient - Explores international and intercultural interpersonal communications in today’s global businesses. Sufficiently applies relevant examples to support the exploration.

Basic - Vaguely explores international and intercultural interpersonal communications in today’s global businesses. Applies somewhat relevant examples to support the exploration.

Below Expectations - Attempts to explore international and intercultural interpersonal communications in today’s global businesses; however, does not apply relevant examples to support the exploration.

Non-Performance - The exploration of international and intercultural interpersonal communications in today’s global businesses is either nonexistent or lacks the components described in the assignment instructions.

Describes Both Verbal and Nonverbal Management Communication

Total: 2.00

Distinguished - Provides a comprehensive description of both verbal and nonverbal management communication.

Proficient - Provides a description of both verbal and nonverbal management communication. Minor details are missing.

Basic - Provides a partial description of both verbal and nonverbal management communication. Relevant details are missing.

Below Expectations - Attempts to provide a description of both verbal and nonverbal management communication; however, significant details are missing.

Non-Performance - The description of verbal and nonverbal management communication is either nonexistent or lacks the components described in the assignment instructions.

Explains Approaches for Effective Written Management Communication

Total: 2.00

Distinguished - Fully explains approaches for effective written management communication.

Proficient - Explains approaches for effective written management communication. The explanation is slightly underdeveloped.

Basic - Partially explains approaches for effective written management communication. The explanation is underdeveloped.

Below Expectations - Attempts to explain approaches for effective written management communication; however, the explanation is significantly underdeveloped.

Non-Performance - The explanation of approaches for effective written management communication is either nonexistent or lacks the components described in the assignment instructions.

Analyzes Various Approaches for Engaging an Audience During a Presentation

Total: 3.00

Distinguished - Comprehensively analyzes various approaches for engaging an audience during a presentation. Expertly utilizes strong, relevant examples to support the analysis.

Proficient - Analyzes various approaches for engaging an audience during a presentation. Sufficiently utilizes relevant examples to support the analysis.

Basic - Briefly analyzes approaches for engaging an audience during a presentation. Utilizes somewhat relevant examples to support the analysis.

Below Expectations - Minimally analyzes approaches for engaging an audience during a presentation and may not utilize any examples to support the analysis.

Non-Performance - The analysis of approaches for engaging an audience during a presentation is either nonexistent or lacks the components described in the assignment instructions.

Describes Effective Methods of Conflict Resolution

Total: 2.00

Distinguished - Provides a thorough description of effective methods of conflict resolution.

Proficient - Provides a description of effective methods of conflict resolution. Minor details are missing.

Basic - Provides a partial description of effective methods of conflict resolution. Relevant details are missing.

Below Expectations - Attempts to describe effective methods of conflict resolution; however, significant details are missing.

Non-Performance - The description of effective methods of conflict resolution is either nonexistent or lacks the components described in the assignment instructions.

Analyzes Techniques for Leading Teams and Group Meetings

Total: 3.00

Distinguished - Provides a comprehensive analysis of techniques for leading teams and group meetings.

Proficient - Provides an analysis of techniques for leading teams and group meetings. The analysis is slightly underdeveloped.

Basic - Provides a partial analysis of techniques for leading teams and group meetings. The analysis is underdeveloped.

Below Expectations - Attempts to provide an analysis of techniques for leading teams and group meetings; however, the analysis is significantly underdeveloped.

Non-Performance - The analysis of techniques for leading teams and group meetings is either nonexistent or lacks the components described in the assignment instructions.

Organization: Introduction, Thesis Statement, and Conclusion

Total: 2.00

Distinguished - The paper is logically organized with a well-written introduction, thesis statement, and conclusion.

Proficient - The paper is logically organized with an introduction, thesis statement, and conclusion. One of these requires improvement.

Basic - The paper is organized with an introduction, thesis statement, and conclusion. One or more of the introduction, thesis statement, and/or conclusion require improvement.

Below Expectations - The paper is loosely organized with an introduction, thesis statement, and conclusion. The introduction, thesis statement, and/or conclusion require much improvement.

Non-Performance - The introduction, thesis statement, and conclusion are either nonexistent or lack the components described in the assignment instructions.

Integrative Learning: Connections to Experience

Total: 0.83

Distinguished - Creates meaningful correlations among experiences outside of the classroom to deepen understanding of field of study and to broaden own viewpoints.

Proficient - Compares life experiences and academic knowledge to distinguish differences and similarities while acknowledging perspectives other than own.

Basic - Recognizes correlation between life experiences, academic texts, and ideas perceived as similar and related to own interests.

Below Expectations - Briefly comments about connections between life experiences and academic texts.

Non-Performance - The assignment is either nonexistent or lacks the components described in the instructions.

Creative Thinking: Solving Problems

Total: 0.83

Distinguished - Develops a logical, consistent plan to solve a problem, identifies consequences of the solution, and can clearly communicate the reason for choosing the solution.

Proficient - Carefully chooses among alternatives, and develops a logical, consistent approach to problem solving.

Basic - Takes into account and eliminates less acceptable approaches to problem solving.

Below Expectations - Takes into account a single approach and uses the approach to problem solving.

Non-Performance - The assignment is either nonexistent or lacks the components described in the instructions.

Critical Thinking: Explanation of Issues

Total: 0.84

Distinguished - Clearly and comprehensively explains in detail the issue to be considered, delivering all relevant information necessary for a full understanding.

Proficient - Clearly explains in detail the issue to be considered, delivering enough relevant information for an adequate understanding.

Basic - Briefly recognizes the issue to be considered, delivering minimal information for a basic understanding.

Below Expectations - Briefly recognizes the issue to be considered, but may not deliver additional information necessary for a basic understanding.

Non-Performance - The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Control of Syntax and Mechanics

Total: 0.63

Distinguished - Displays meticulous comprehension and organization of syntax and mechanics, such as spelling and grammar. Written work contains no errors, and is very easy to understand.

Proficient - Displays comprehension and organization of syntax and mechanics, such as spelling and grammar. Written work contains only a few minor errors, and is mostly easy to understand.

Basic - Displays basic comprehension of syntax and mechanics, such as spelling and grammar. Written work contains a few errors, which may slightly distract the reader.

Below Expectations - Fails to display basic comprehension of syntax or mechanics, such as spelling and grammar. Written work contains major errors, which distract the reader.

Non-Performance - The assignment is either nonexistent or lacks the components described in the instructions.

APA Formatting

Total: 0.63

Distinguished - Accurately uses APA formatting consistently throughout the paper, title page, and reference page.

Proficient - Exhibits APA formatting throughout the paper. However, layout contains a few minor errors.

Basic - Exhibits basic knowledge of APA formatting throughout the paper. However, layout does not meet all APA requirements.

Below Expectations - Fails to exhibit basic knowledge of APA formatting. There are frequent errors, making the layout difficult to distinguish as APA.

Non-Performance - The assignment is either nonexistent or lacks the components described in the instructions.

Page Requirement

Total: 0.62

Distinguished - The length of the paper is equivalent to the required number of correctly formatted pages.

Proficient - The length of the paper is nearly equivalent to the required number of correctly formatted pages.

Basic - The length of the paper is equivalent to at least three quarters of the required number of correctly formatted pages.

Below Expectations - The length of the paper is equivalent to at least one half of the required number of correctly formatted pages.

Non-Performance - The assignment is either nonexistent or lacks the components described in the instructions.

Resource Requirement

Total: 0.62

Distinguished - Uses more than the required number of scholarly sources, providing compelling evidence to support ideas. All sources on the reference page are used and cited correctly within the body of the assignment.

Proficient - Uses required number of scholarly sources to support ideas. All sources on the reference page are used and cited correctly within the body of the assignment.

Basic - Uses less than the required number of sources to support ideas. Some sources may not be scholarly. Most sources on the reference page are used within the body of the assignment. Citations may not be formatted correctly.

Below Expectations - Uses inadequate number of sources that provide little or no support for ideas. Sources used may not be scholarly. Most sources on the reference page are not used within the body of the assignment. Citations are not formatted correctly.

Non-Performance - The assignment is either nonexistent or lacks the components described in the instructions.

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