read the case study at the end of chapter 6 “Are Drivers or Smartphones to Blame?” Reflecting on the unit Reading, answer these questions:
How ethical and socially responsible are the opinions of Olivia & Raphael about the advantages of smartphones?
Do you believe that it is important for organizations to be socially responsible? Explain.
What tips can you take from the case study and the Reading to improve your understanding of being a socially responsible leader?
How does this case study add to or change your thoughts on leadership?
What ideas from the case study will you add to your leadership profile?
Case study:
LEADERSHIP CASE PROBLEM A
Are Drivers or Smartphones to Blame?
Top-level leaders at a company that manufactures smartphones, tablet computers, and portable music players, among other electronic devices held a one day retreat. The purpose was to think though how well the company was contributing to society. Technology chief, Olivia, commented, “I am very proud of us as a company. Think of what we have done for the world. Because of our products, people are more productive, smarter, and happier. At any time of the day, millions of users can access the information they need, and get in touch with whoever they want. Furthermore, they don't have to clutter their minds with facts, or even know how to spell correctly, or do basic math. With the tap of a few buttons, or touching a screen, they get all the information they need.” CEO Raphael added, “You are so right Olivia. Also, people don't even have to pay for landline telephones any longer. And think of how hundreds of companies can hire fewer people because of our devices. I learned recently that many car dealerships have laid off many of their in-store sales reps because a good deal of car purchasing is now done over the Internet. And people don't have to purchase those ink-laden newspapers because they can get all the information they need on a handheld device.” Derek, the marketing manager, with a worried look said to the group. “We all make a great living from the electronic devices we make and sell, and so do our competitors. The information technology industry has created millions of jobs.