Chateau margaux launching the third wine case analysis

Please read the attached two cases (Ricoh, and Cheateu) and Threadless website (https://www.threadless.com/) and answer the questions below:

The assignment requires applying the course concepts from the class session. Please see the attached powerpoint slides from each session and and apply core concepts while answering each question.

Individual Assignment Questions

Question 1A (Recommend about 2 pages) 20 Marks

Compare and contrast the outside-in readiness of Ricoh Canada and Chateau Margaux at the time that each respective case was written. After comparing each company, provide your assessment of which organization, Ricoh or Chateaux Margaux, is in the best position to deliver value to their customers.

Question 1B (Recommend about 1 page) 10 Marks

For the company that you felt is the least outside-in driven (Ricoh or Chateau Margaux), what do you believe is the single most important thing that organization should do to move to become more outside-in driven. Justify why you believe that this is the single most important move.

Question 2A (Recommend about 1 page) 10 Marks

For an entrepreneurial initiative, Threadless has seen significant success over the years. There are many reasons for this, but from a customer value perspective, what has been their innovation?

Question 2B (Recommend about 2-3 pages) 30 Marks

Refer back to the company you identified in Question 1(B) (as being the least outside-in driven).

Provide a complete customer value profile and assessment of value priority of one segment that you feel is core to that organization’s (Ricoh or Chateau Margaux) future success. (If you are analyzing Chateau Margaux, stay focused only on the third wine option.) Be sure to justify your customer value analysis by drawing information from the case study as well as drawing on as many course concepts as is relevant in order to provide a rich understanding of the customer value and priority.