Chcleg001 learner guide

CHCLEG001

WORK LEGALLY AND ETHICALLY

LEARNER RESOURCE

Developed by Enhance Your Future Pty Ltd 2 CHCLEG001 - Work legally and ethically Version 1.1

Course code and name

T A B L E O F C O N T E N T S

TABLE OF CONTENTS ........................................................................................................................................ 2

UNIT INTRODUCTION ....................................................................................................................................... 4

ABOUT THIS RESOURCE ...................................................................................................................................... 4 ABOUT ASSESSMENT .......................................................................................................................................... 5

ELEMENTS AND PERFORMANCE CRITERIA ....................................................................................................... 7

PERFORMANCE EVIDENCE AND KNOWLEDGE EVIDENCE ................................................................................. 9

PERFORMANCE EVIDENCE ......................................................................................................................................... 9 KNOWLEDGE EVIDENCE ............................................................................................................................................ 9

ASSESSMENT CONDITIONS ............................................................................................................................ 11

PRE-REQUISITES ............................................................................................................................................. 11

TOPIC 1 – IDENTIFY AND RESPOND TO LEGAL REQUIREMENTS ...................................................................... 12

IDENTIFY, ACCESS AND INTERPRET SOURCES OF INFORMATION ABOUT THE LEGAL REQUIREMENTS THAT

APPLY TO THE WORK ROLE ............................................................................................................................ 12

CONFIDENTIALITY .................................................................................................................................................. 12 LEGISLATION GOVERNING CONFIDENTIALITY ............................................................................................................... 13 THE PRIVACY ACT ................................................................................................................................................. 15 CODE OF ETHICS/CONDUCT ............................................................................................................................. 16 REGULATIONS ....................................................................................................................................................... 16 WHAT ARE YOUR DUTIES / RESPONSIBILITIES AS A COMMUNITY SERVICE WORKER? ............................................................. 17 DIGNITY OF RISK .................................................................................................................................................... 19 INFORMED CONSENT .............................................................................................................................................. 19 MANDATORY REPORTING ........................................................................................................................................ 19 PRACTITIONER/CLIENT BOUNDARIES .......................................................................................................................... 28

IDENTIFY THE SCOPE AND NATURE OF OWN LEGAL RIGHTS AND RESPONSIBILITIES ..................................... 29

WHAT IS THE DUTY OF CARE? .................................................................................................................................. 29

ADHERE TO LEGAL REQUIREMENTS IN WORK PRACTICE ACCORDING TO WORKPLACE POLICIES AND

PROCEDURES AND SCOPE OF ROLE ................................................................................................................ 32

CONFIDENTIALITY .................................................................................................................................................. 32 IMPORTANCE OF CONFIDENTIALITY ........................................................................................................................... 33 LEGISLATION GOVERNING CONFIDENTIALITY ............................................................................................................... 34

Health Administration Act 1982 .................................................................................................................. 34 EXCEPTIONS TO THE GENERAL RULE OF CONFIDENTIALITY .............................................................................................. 34

RECOGNISE POTENTIAL OR ACTUAL BREACHES AND REPORT ACCORDING TO ORGANISATION PROCEDURES36

BREACHES OF CONFIDENTIALITY ............................................................................................................................... 36 BREACHING PROCEDURES ....................................................................................................................................... 36

TOPIC 2 – IDENTIFY AND MEET ETHICAL RESPONSIBILITIES ............................................................................ 38

IDENTIFY, ACCESS AND INTERPRET SOURCES OF INFORMATION ABOUT THE ETHICAL RESPONSIBILITIES THAT

APPLY TO THE WORK ROLE AND IDENTIFY THE SCOPE AND NATURE OF OWN ETHICAL RESPONSIBILITIES .... 38

WHAT DO WE MEAN BY WORKPLACE ETHICS? ............................................................................................................. 38

Developed by Enhance Your Future Pty Ltd 3 CHCLEG001 - Work legally and ethically Version 1.1

Course code and name

MEET ETHICAL RESPONSIBILITIES ACCORDING TO WORKPLACE POLICIES AND PROTOCOLS, AND SCOPE OF

ROLE AND RECOGNISE POTENTIAL ETHICAL ISSUES AND DILEMMAS, AND DISCUSS WITH AN APPROPRIATE

PERSON ......................................................................................................................................................... 40

Position Descriptions ................................................................................................................................... 40 Reviewing Work Performance ..................................................................................................................... 40

PRINCIPLES OF ETHICAL DECISION-MAKING ................................................................................................................. 41

RECOGNISE OWN PERSONAL VALUES AND ATTITUDES AND TAKE INTO ACCOUNT TO ENSURE NON-

JUDGEMENTAL PRACTICE .............................................................................................................................. 42

USE EFFECTIVE PROBLEM SOLVING TECHNIQUES WHEN EXPOSED TO COMPETING VALUE SYSTEMS ............ 43

RECOGNISE UNETHICAL CONDUCT AND REPORT TO AN APPROPRIATE PERSON ........................................... 45

RECOGNISE POTENTIAL AND ACTUAL CONFLICTS OF INTEREST AND TAKE APPROPRIATE ACTION ................ 47

What is a conflict of interest? ..................................................................................................................... 47

TOPIC 3 – CONTRIBUTE TO WORKPLACE IMPROVEMENTS ............................................................................. 48

PRO-ACTIVELY SHARE FEEDBACK WITH COLLEAGUES AND SUPERVISORS...................................................... 48

WHAT IS FEEDBACK? ............................................................................................................................................. 48

IDENTIFY AND TAKE OPPORTUNITIES TO CONTRIBUTE TO THE REVIEW AND DEVELOPMENT OF POLICIES AND

PROTOCOLS AND IDENTIFY SITUATIONS WHERE WORK PRACTICES COULD BE IMPROVED TO MEET LEGAL

AND ETHICAL RESPONSIBILITIES .................................................................................................................... 50

REVIEWING WORK PERFORMANCE ........................................................................................................................... 50 REVIEWING POLICIES AND PROCEDURES ..................................................................................................................... 50 WHO CAN CONTRIBUTE? ......................................................................................................................................... 51 HOW CAN THEY CONTRIBUTE? ................................................................................................................................