Clients will need relevant strategies resources and networks for support

CHCCCS023

SUPPORT INDEPENDENCE AND WELLBEING

LEARNER RESOURCE

Developed by Enhance Your Future Pty Ltd 2 CHCCCS023 - Support independence and wellbeing Version 2

Course code and name

T A B L E O F C O N T E N T S

TABLE OF CONTENTS ........................................................................................................................................ 2

COURSE INTRODUCTION .................................................................................................................................. 5

ABOUT THIS GUIDE ..................................................................................................... ERROR! BOOKMARK NOT DEFINED. ABOUT THIS RESOURCE ...................................................................................................................................... 5 ABOUT ASSESSMENT .......................................................................................................................................... 6

ELEMENTS AND PERFORMANCE CRITERIA ....................................................................................................... 8

PERFORMANCE EVIDENCE AND KNOWLEDGE EVIDENCE ............................................................................... 10

PERFORMANCE EVIDENCE ....................................................................................................................................... 10 KNOWLEDGE EVIDENCE .......................................................................................................................................... 10

ASSESSMENT CONDITIONS ............................................................................................................................ 13

PRE-REQUISITES ............................................................................................................................................. 13

TOPIC 1 – RECOGNISE AND SUPPORT INDIVIDUAL DIFFERENCES ................................................................... 14

RECOGNISE AND RESPECT THE PERSON’S SOCIAL, CULTURAL AND SPIRITUAL DIFFERENCES ......................... 14

COMMUNICATE INFORMATION IN WAYS THAT ARE UNDERSTANDABLE AND RELEVANT TO DIVERSE GROUPS ............................. 15 ENSURE WORK PRACTICES ACCOMMODATE A CLIENT’S MODESTY AND PRIVACY ACCORDING TO CULTURAL REQUIREMENTS ......... 16 OTHER ACTIONS .................................................................................................................................................... 17

AVOID IMPOSING OWN VALUES AND ATTITUDES ON OTHERS AND SUPPORT THE PERSON TO EXPRESS THEIR

OWN IDENTITY AND PREFERENCES ................................................................................................................ 18

CONSIDER THE PERSON’S INDIVIDUAL NEEDS, STAGE OF LIFE, DEVELOPMENT AND STRENGTHS WHEN

ENGAGING IN SUPPORT ACTIVITIES ............................................................................................................... 19

RECOGNISE, RESPECT AND ACCOMMODATE THE PERSON’S EXPRESSIONS OF IDENTITY AND SEXUALITY AS

APPROPRIATE IN THE CONTEXT OF THEIR AGE OR STAGE OF LIFE .................................................................. 20

SUPPORT THE PERSON TO EXPRESS THEIR SEXUALITY ..................................................................................................... 21

PROMOTE AND FACILITATE OPPORTUNITIES FOR PARTICIPATION IN ACTIVITIES THAT REFLECT THE PERSON’S

INDIVIDUAL PHYSICAL, SOCIAL, CULTURAL AND SPIRITUAL NEEDS ................................................................ 23

TOPIC 2 – PROMOTE INDEPENDENCE ............................................................................................................. 24

SUPPORT THE PERSON TO IDENTIFY AND ACKNOWLEDGE THEIR OWN STRENGTHS AND SELF-CARE CAPACITY

...................................................................................................................................................................... 24

Advocacy services ........................................................................................................................................ 24

ASSIST THE PERSON TO IDENTIFY OPPORTUNITIES TO UTILISE THEIR STRENGTHS, WHILE COMMUNICATING

THE IMPORTANCE OF USING AVAILABLE SUPPORT WHEN REQUIRED ........................................................... 26

PROVIDE INFORMATION AND ASSISTANCE TO THE PERSON IN ORDER TO FACILITATE ACCESS TO SUPPORT

SERVICES AND RESOURCES WHEN NEEDED ................................................................................................... 27

PROVIDE SUPPORT THAT ALLOWS THE PERSON TO SELF-MANAGE THEIR OWN SERVICE DELIVERY AS

APPROPRIATE ................................................................................................................................................ 28

ENCOURAGE THE PERSON TO BUILD, STRENGTHEN AND MAINTAIN INDEPENDENCE .................................... 30

TOPIC 3 – SUPPORT PHYSICAL WELLBEING .................................................................................................... 32

PROMOTE AND ENCOURAGE DAILY LIVING HABITS THAT CONTRIBUTE TO HEALTHY LIFESTYLE .................... 32

Developed by Enhance Your Future Pty Ltd 3 CHCCCS023 - Support independence and wellbeing Version 2

Course code and name

SUPPORT AND ASSIST THE PERSON TO MAINTAIN A SAFE AND HEALTHY ENVIRONMENT ............................ 34

SECURITY SYSTEMS ..................................................................................................................................... 35 SHELTER AND PROTECTION ....................................................................................................................... 35 COMFORT AND SELF EXPRESSION ........................................................................................................... 35 SAFETY AND ADAPTATIONS....................................................................................................................... 36

IDENTIFY HAZARDS AND REPORT ACCORDING TO ORGANISATION PROCEDURES ......................................... 38

ASSESSING HAZARDS .................................................................................................................................. 38 SEVERITY ..................................................................................................................................................... 38

ANALYSING THE LIKELIHOOD AND CONSEQUENCES OF RISK ........................................................... 39 HAZARD RATING MATRIX CHART ............................................................................................................. 39 REPORTING RISKS AND HAZARDS ............................................................................................................ 40

IDENTIFY VARIATIONS IN A PERSON’S PHYSICAL CONDITION AND REPORT ACCORDING TO ORGANISATION

PROCEDURES ................................................................................................................................................. 41

RECOGNISE INDICATIONS THAT THE PERSON’S PHYSICAL SITUATION IS AFFECTING THEIR WELLBEING AND

REPORT ACCORDING TO ORGANISATION PROCEDURES AND IDENTIFY PHYSICAL HEALTH SITUATIONS

BEYOND SCOPE OF OWN ROLE AND REPORT TO RELEVANT PERSON ............................................................. 42

TOPIC 4 – SUPPORT SOCIAL, EMOTIONAL AND PSYCHOLOGICAL WELLBEING ................................................ 45

PROMOTE SELF-ESTEEM AND CONFIDENCE THROUGH USE OF POSITIVE AND SUPPORTIVE COMMUNICATION

...................................................................................................................................................................... 45

COMMUNICATION ................................................................................................................................................. 45 RECOGNISE AREAS WHERE THE PERSON REQUIRES ASSISTANCE ....................................................................................... 46

CONTRIBUTE TO THE PERSON’S SENSE OF SECURITY THROUGH USE OF SAFE AND PREDICTABLE ROUTINES . 47

ENCOURAGE AND FACILITATE PARTICIPATION IN SOCIAL, CULTURAL, SPIRITUAL ACTIVITIES, USING EXISTING

AND POTENTIAL NEW NETWORKS AND AS PER THE PERSON’S PREFERENCES ............................................... 48

IDENTIFY ASPECTS OF SUPPORTING A PERSON’S WELLBEING OUTSIDE SCOPE OF KNOWLEDGE, SKILLS

AND/OR JOB ROLE AND SEEK APPROPRIATE SUPPORT AND IDENTIFY VARIATIONS TO A PERSON’S

WELLBEING AND REPORT ACCORDING TO ORGANISATION PROCEDURES ..................................................... 49

VARIATIONS ......................................................................................................................................................... 49

IDENTIFY ANY CULTURAL OR FINANCIAL ISSUES IMPACTING ON THE PERSON’S WELLBEING ........................ 51

FINANCIAL ISSUES ................................................................................................................................................. 51 CULTURAL ISSUES .................................................................................................................................................. 51

IDENTIFY THE PERSON’S RISK AND PROTECTIVE FACTORS IN RELATION TO MENTAL HEALTH ....................... 53

RECOGNISE AND REPORT POSSIBLE INDICATORS OF ABUSE OR NEGLECT AND REPORT ACCORDING TO

ORGANISATION PROCEDURES ....................................................................................................................... 55

IDENTIFY SITUATIONS BEYOND SCOPE OF OWN ROLE AND REPORT TO RELEVANT PERSON ......................... 58

ASPECTS OF PROCESSES AND AIDS OUTSIDE SKILLS AND KNOWLEDGE AND/OR JOB ROLE ....................................................... 59

TOPIC 5 - ADDITIONAL KNOWLEDGE .............................................................................................................. 61

SELF-ACTUALISATION..................................................................................................................................... 61

THE TWELVE STAGES OF THE HUMAN LIFE CYCLE .......................................................................................... 62

SERVICE DELIVERY APPROACHES ................................................................................................................... 64

WHAT IS INTEGRATED SERVICE DELIVERY? .................................................................................................................. 64 SERVICE STANDARDS .............................................................................................................................................. 65

FUNDING MODELS ......................................................................................................................................... 66

Developed by Enhance Your Future Pty Ltd 4 CHCCCS023 - Support independence and wellbeing Version 2

Course code and name

DEPARTMENT OF HUMAN SERVICES FLEXIBLE FUNDING MODEL (2011 – 2012) .............................................................. 66 DEPARTMENT OF HEALTH BLOCK FUNDING MODEL ..................................................................................................... 66 ACTIVITY BASED FINDING ........................................................................................................................................ 67