Companies doing a competitive analysis typically err by

Bus 302 week 3 quiz

• Question 1

Henri Fayol is responsible for developing ____.

• Question 2

____ is best known for developing the five functions of managers and the fourteen principles of management.

• Question 3

According to Mary Parker Follett, ____ is an approach for dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party’s desires and objectives.

• Question 4

A systems view of management allows managers to ____.

• Question 5

The ____ approach to management focuses on the psychological and social aspects of work.

• Question 6

Which management theorist would most likely have said, “The success of an enterprise generally depends much more on the administrative ability of its leaders than on their technical ability”?

• Question 7

According to Henri Fayol’s fourteen principles of management, ____ requires that each employee should report to and receive orders from just one boss.

• Question 8

The Hawthorne Studies showed how ____ can influence work group performance, for better or worse.

• Question 9

A(n) ____ is a set of interrelated elements or parts that function as a whole.

• Question 10

Which of the following would be a part of an organization’s general environment?

• Question 11

____ involves managing the daily production of goods and services.

• Question 12

Which of the following management theorists used his own personal experiences as a CEO to create his theory of management?

• Question 13

Chester Barnard defined a(n) ____ as “a system of consciously coordinated activities or forces of two or more persons.”

• Question 14

This type of system functions without interacting with their environment.

• Question 15

According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference. A zone of indifference means ____.

• Question 16

In terms of environmental complexity, ____ environments have few environmental factors, whereas ____ environments have many environmental factors.

• Question 17

The term ____ refers to the events and trends inside an organization that affect management, employees, and the organizational culture.

• Question 18

____ involves deciding who your competitors are, anticipating competitors' moves, and determining competitors' strengths and weaknesses.

• Question 19

Which of the following is a component of Coca-Cola's specific environment and will directly influence how it does business?

• Question 20

The ____ consists of the economy and the technological, socio-cultural, and political/legal trends that indirectly affect all organizations.

• Question 21

Over the past 20 years, which of the following is an industry that has experienced both the stable and dynamic environments predicted by punctuated equilibrium theory?

• Question 22

Technology is the ____ used to transform inputs (raw materials, information, etc.) into outputs (products or services).

• Question 23

A high degree of buyer or seller dependence can lead to ____ in which one party benefits at the expense of the other.

• Question 24

The ____ is the set of key values, beliefs, and attitudes shared by members of an organization.
• Question 25

____ is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.

• Question 26

The first step managers use to make sense of their changing environments is ____.

• Question 27

Companies doing a competitive analysis typically err by ____.
• Question 28

An increase in ____ can lead to opportunistic behavior in which one party benefits at the expense of the other.

• Question 29

What are the two types of external organizational environments?

• Question 30

Which of the following companies is most likely operating in a dynamic environment?