Loading...

Messages

Proposals

Stuck in your homework and missing deadline? Get urgent help in $10/Page with 24 hours deadline

Get Urgent Writing Help In Your Essays, Assignments, Homeworks, Dissertation, Thesis Or Coursework & Achieve A+ Grades.

Privacy Guaranteed - 100% Plagiarism Free Writing - Free Turnitin Report - Professional And Experienced Writers - 24/7 Online Support

Costa coffee mission statement

26/03/2021 Client: saad24vbs Deadline: 10 Days

Running head: STRATEGIC PLAN 1

STRATEGIC PLAN 4

Strategic Plan

Purdue Global University

Constance Dent

Strategic Plan

Costa Coffee Company

Costa Coffee is global coffeehouse company that was started in 1971. Costa Coffee was initially owned by the Costa family before it was sold to Whitbread in 1995. The company was later acquired by The Coca-Cola Company on 3 January 2019 at a cost of $5.1 billion (Costa, 2019).

Costa Coffee Markets

The table below highlights the current markets where Costa Coffee operates.

Europe

Asia

Africa

UK

Poland

Russia

Spain

Ireland

Hungary

Czech Republic

Germany

France

Latvia

Portugal

Malta

Kazakhstan

Bulgaria

Lebanon

Jordan

Indonesia

Vietnam

Oman

Cambodia

Bahrain

Philippines

Cyprus

Kuwait

Saudi Arabia

Qatar

China

India

United Arab Emirates

Egypt

Morocco

Financials

During the 2018 Financial Year, Costa Coffee reported an annual revenue of £1,292 million representing a 7.5 percent increase in revenue from the Financial Year 2017. From this, the total revenue from United Kingdom was £1,131 million while the oversea branches made contributed £161 to the total revenue. The total return on capital was 46.0 percent (Costa, 2019).

Mission, Vision, and Value Statements

Mission: “To save the world from mediocre coffee” (Costa, 2019).

This mission statement strives to capture the attention of the target audience by making them understand that Costa’s coffee is unique from the common one found in the market. However, this statement fails to explain to people what the characteristics of mediocre coffee are.

Pros

· It helps people understand that the company’s coffee brand is unique and totally different from others.

Cons

· The mission statement is not sufficient since it does not tell people which brand of coffee is referred to as coffee.

Vision: “Our vision is to be the best hospitality company that there is – a family of related hotel, restaurant and leisure club brands recognized by our people, guests and investors as leaders in each market in which we operate” (Costa, 2019)

The vision is meant to place Costa as the helm of hospitality industry in the market, that is, Costa is simply the best. However, the fails to tell the customers what is it that they have that makes them the best in the hospitality industry.

Pro

· It gives the target audience an overview of the company’s major facilities

Con

· It fails to give the unique features of the company’s facilities in order to make them attractive to the target audience

Value Statement: “Our People are the foundation of the Costa business” (Costa, 2019)

This statement is meant to make customers feel appreciated and valued by the company –a good strategy of luring them to become loyal to the company. However, the statement is one way since it is meant to drive consumer loyalty without stating what the company intends to do in order to benefit the customers.

Pro

· It helps the company to make its key stakeholders feel appreciated

Con

· The company fails to highlight the key strategies it has adopted to make the key stakeholders feel appreciated.

Product Description

The company deals with:

· Cold drinks which includes fruit coolers and Frostino

· Cakes and pastries among them croissants, brownies, and cookies

· Hot drinks like coffees, hot chocolates, and teas

· Savory snacks such as breakfast and sandwiches.

Moreover, the company has a chain of coffee dispensing machines located in major shell petrol stations. These machines are known as Costa Express (Costa, 2019).

Brand and Product Features

The company deals with finer coffee that is unique and tasty in the bid to offer maximum satisfaction to consumers. Costa’s coffee comes in different flavors among them Americano, Cappuccino, Expresso, Flat white, and Latte. The company also has Costa Express machines which helps consumers to access our product at convenient points at any time of the day (Costa, 2019).

International Market

The company is intending to expand and extend its presence in the African market which remains highly unutilized. Currently, we are found in only two African countries –Egypt and Morocco. However, there is dire need to establish our branches in the Nigerian market. Nigeria is among the most successful countries in Africa with a GDP of $397.47 billion (Zahonogo, 2016). The country’s economic state offers a good opportunity for the company to invest there and get good returns. Partnership with major filling stations and local joints within the country will be a good strategy of trying to penetrate the new market. This will enable the company set up Costa Express machines which will be dispensing coffee for the customers at specific points identified by the company.

There are two major tools which will be used by the company to analyze the environment and make necessary moves which will be crucial to enable the company to venture into the new market successfully. These tools include SWOT and PESTEL analysis. There are a number of opportunities linked to the new market. First, the company will be able to grow its revenue. Secondly, by expanding to other countries like Nigeria, the company will be able to increase its market share in the hospitality industry (Živković et al., 2015).

Homework is Completed By:

Writer Writer Name Amount Client Comments & Rating
Instant Homework Helper

ONLINE

Instant Homework Helper

$36

She helped me in last minute in a very reasonable price. She is a lifesaver, I got A+ grade in my homework, I will surely hire her again for my next assignments, Thumbs Up!

Order & Get This Solution Within 3 Hours in $25/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 3 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 6 Hours in $20/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 6 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 12 Hours in $15/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 12 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

6 writers have sent their proposals to do this homework:

Assignments Hut
Math Exam Success
Academic Mentor
Instant Assignments
Premium Solutions
Quick Finance Master
Writer Writer Name Offer Chat
Assignments Hut

ONLINE

Assignments Hut

I have read your project details. I can do this within your deadline.

$35 Chat With Writer
Math Exam Success

ONLINE

Math Exam Success

You can award me any time as I am ready to start your project curiously. Waiting for your positive response. Thank you!

$30 Chat With Writer
Academic Mentor

ONLINE

Academic Mentor

I have read and understood all your initial requirements, and I am very professional in this task.

$38 Chat With Writer
Instant Assignments

ONLINE

Instant Assignments

I have read and understood all your initial requirements, and I am very professional in this task.

$41 Chat With Writer
Premium Solutions

ONLINE

Premium Solutions

I have read your project details. I can do this within your deadline.

$41 Chat With Writer
Quick Finance Master

ONLINE

Quick Finance Master

You can award me any time as I am ready to start your project curiously. Waiting for your positive response. Thank you!

$48 Chat With Writer

Let our expert academic writers to help you in achieving a+ grades in your homework, assignment, quiz or exam.

Similar Homework Questions

Elementary differential equations and boundary value problems 11e pdf - Final Narrative Paper - 1993 landcare $1 coin value - Nongovernmental health agencies are funded primarily by - Summarizing a Written Rhetorical Text - QuickBooks Enterprise Support - Ask Accountings - 12 freedom rd woburn ma - Cih equality and diversity charter - Advanced pharmacology - Soap Note - Conflict in rip van winkle - Federal safeguards for financial reporting abuse - MGT312T Week 2 Discussion - Accounting Discussion - Casestudy - Total rewards communication plan template - Hammer beam truss analysis - Black card revoked petty edition amazon - Assignment #042 - Hager serie golf ip41 - What does giles mention to hale about proctor - IRB Site Authorization Letter - Cuando vimos en la calle nos besamos. - Dr seuss sleep book - One minute goal setting involves identifying - 3 types of business sectors - Practical Assessment and Analysis - What is a literary form - The most common circumstance for project closure is simply a - Assignment Help- Website hosting and Contenet management - How to cite the bible chicago bibliography - Www hazelmeremc co uk - University of phoenix plagiarism checker - Apple iphone upgrade program keep phone - SECURITY ARCHITECTURE AND DESIGN (ISOL-536-M31) PHD IN IT - Debate the efficacies of public versus private based quality initiatives - Thesis statement for disgrace essay - Formula for moment of inertia of flywheel - Keystroke for spanish n - I am a black ocean leaping and wide - Suicide - Why is there no electric field inside a conducting sphere - Which australian marsupial enjoys eating eucalyptus leaves - Mcgraw hill marketing simulation answers - Genesis 15 1 6 niv - Uc berkeley project management - Cement business in ghana - 182 kw to hp - Here are the cash flows for two mutually exclusive projects - Adjectives to describe booker t washington - Chemical compound of cement - Vincent wildlife trust polecat - Nmc controlled drugs guidelines - Esab orbital welding machine - Progressive can crusher prepworks - Blue eyes brown eyes jane - Pure nitrosyl chloride gas was heated to - The crucible abigail quotes - Where was little red riding hood invented - Project deliverable 3 database and data warehousing design - Low pass filter excel - Lifeline essential torque wrench mk2 - Tale awtxw aboriginal capital corporation - Venezuela under hugo chávez and beyond - Managerial hubris and ethical decision making - Freelance translator resume sample - Translation (technical communication) - Victim facilitation - Big bang theory chicken pecking for corn - I am david quotes with page number - Dragon fruit marketing plan - Pestel analysis of leather industry - Movie review - Parallel line proofs practice - Ensuring Future Success: Reflection - Chapman university campus map - Fill out study guide- nursing definitions - Why did martin luther king mention socrates in his letter - Following the ethical directives of a superior relates to - Computer networking projects on packet tracer - 4. what would happen if the tubing with the yellow band was placed in a beaker of distilled water? - Leadership and management characteristics paper - 18 rogoff drive slacks creek - Types of control feedforward concurrent feedback - Discussion: Activity-Based Costing (ABC) and Master Budgeting - Describe your teaching and tutoring experience chegg - Physics equations gcse aqa - PPT - Case 13.2 how safe is safe - Eo ucar edu webweather cloud3 html - Organizational structure of dell company - Five pages essay - Reflection memo - Global business today multiple choice questions - Group processes an introduction to group dynamics by joseph luft - Week 4 Biology - The lion the witch and the wardrobe chapter 3 questions - Owl pellet food web - Bachelor of social work csu - Pierce the spaceman reading skill sheet answers