ivalry among Existing Firms: High A major challenge facing the companies in the airline industry is the rivalry
among existing firms. Even though the number of competitors is low, airline companies
face intense competition. This intense competition is a direct result of the Airline
Deregulation Act in 1978. Prior to this act, “flying was absurdly expensive. There was
one simple reason why flying was absurdly expensive. That was the law” (Morris, 2013).
The deregulation of the airline industry allowed companies to adjust prices and thus make
the market more competitive and price sensitive.
Another challenge is the high amount of fixed costs airline companies face.
Companies must fly their planes on schedule, whether at full capacity or not. This is a
key factor that illustrates the competiveness of the industry. Regardless of the situation,
airline companies must find a way to entice customers to fly with them, and that often
means lowering ticket prices. “To cover its costs, an airline must have on average 65% of
its seats occupied, a share that increased since deregulation” (Rodrigue, 2014).
Companies must then sell there remaining tickets at a price that gives them no profit
simply because it’s better to redeem some money, than to lose the entire amount on an
empty seat. As a result of this, companies must formulate a strategy to increase sales, or
they will operate at a loss.
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Diversity of rivals is another factor that plays a role in the rivalry among firms.
For the most part, all airlines provide the same services and therefore it is very difficult
for companies to differentiate themselves. This lack of diversity increases competition
and ultimately drives prices down. “Over the last 10 years or so, Allegiant Travel and
Spirit Airlines have pioneered a new “ultra-low-cost-carrier” business model in the
airline industry” (Weinberg, 2014). This example clearly illustrates the intense rivalry
airline companies face and their willingness to provide low-cost fares to gain market
share.
Threat of Substitute Products or Services: Medium The airline industry faces potential competition from other forms of substitute
products. These substitutes consist of other forms of travel such as cars, buses, railroads,
and cruises. “For trips between 100 and 500 miles, express buses, trains, and airlines are
all vying for customers and contemplating the future of these shorter trips” (Webber,
2012). Substitute transportation methods pose serious competition threats to short
domestic flights. Driving offers the customer the most flexibility and therefore must be
taken into consideration by airline companies. Although these are legitimate alternatives
to flying, threat of substitutes is still ranked as medium because with the increased
industry competition, airlines are forced to offer consumers comparable low-cost fares. In
addition to the comparable prices, airlines offer a faster and more convenient method of
travel than any other form of transportation. More so, when it comes to long distance
trips, airlines face very few substitutes and that is why airlines will continue to be the
dominant method of transportation for longer trips.
Bargaining Power of Buyers: Medium Passengers are considered the buyers in the airline industry. In the airline
industry, alternative suppliers are plentiful. As a result, passengers have the ability to
search all the different airline rates and choose the best option. The fact that the airline
industry is pretty standardized really gives the buyer strong bargaining power. “The shift
in the airline industry over the past four decades has been towards more price sensitivity”
(The Economist, 2012). In addition, changing costs are very little. If a customer is not
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satisfied with an airline, they can easily switch to another company with no cost. There is
essentially no commitment by a passenger. Since passengers can easily find an alternative
flight, airlines don’t have much pricing power and therefore buyers bargaining power
plays a major role in the airline industry. This directly correlates with the increase in
customer demand for cheaper tickets.
Bargaining Power of Suppliers: High In the airline industry, the main suppliers are the airplane and part manufacturers. The
two main suppliers are Airbus and Boeing and between them, they have significant pow