DGI Data Governance Framework
Chapter 10
we continue to enhance our knowledge and understanding about IG best business practices, and how good data governance can ensure that downstream negative effects of poor data can be avoided and subsequent reports, analyses, and conclusions based on reliable, and trusted data could be achieved. From the risk management perspective, data governance is a critical activity that supports decision makers and can mean the difference between retaining a customer and losing one. On the same token, protecting your business data is protecting the lifeblood of your business, and improving the quality of the data will improve decision making, foster compliance efforts, and yield competitive advantages; thence business profits would be earned. To provide meaningful support to business owners, the Data Governance Institute has created a data governance framework, a visual model to help guide planning efforts and a logical structure for classifying, organizing, and communicating complex activities involved in making decisions about and taking action on enterprise data.
Q1: With this framework in mind that allows for a conceptual look at data governance processes, rules, and people requirements identify and name the 10 levels of the DGI Data Governance framework from the Data Governance Institute?
Chapter 11 – According to the authors, privacy and security go hand in hand; and hence, privacy cannot be protected without implementing proper security controls and technologies. Today, organizations must make not only reasonable efforts to offer protection of privacy of data, but also must go much further as privacy breaches are damaging to its customers, reputation, and potentially could put the company out of business. As we continue learning from our various professional areas of practice, its no doubt that breaches have become an increasing concern to many businesses and their future operations. Taking Cyberattacks proliferation of 2011 into context, security experts at Intel/McAfee discovered huge series of cyberattacks on the networks of 72 organizations globally, including the United Nations, governments and corporations.
Q2: From this research revelation in our chapter 11, briefly state and name the countries and organizations identified as the targeted victims?
CONTENTS PREFACE
ACKNOWLEDGMENTS
PART ONE—Information Governance Concepts, Definitions, and Principles
CHAPTER 1 The Onslaught of Big Data and the Information Governance
Imperative
Defining Information Governance
IG Is Not a Project, But an Ongoing Program
Why IG Is Good Business
Failures in Information Governance
Form IG Policies, Then Apply Technology for Enforcement
Notes
CHAPTER 2 Information Governance, IT Governance, Data Governance:
What's the Difference?
Data Governance
IT Governance
Information Governance
Impact of a Successful IG Program
Summing Up the Differences
Notes
CHAPTER 3 Information Governance Principles
Accountability Is Key
Generally Accepted Recordkeeping Principles®
Contributed by Charmaine Brooks, CRM
Assessment and Improvement Roadmap
Who Should Determine IG Policies?
Notes
PART TWO—Information Governance Risk Assessment and Strategic
Planning
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CHAPTER 4 Information Risk Planning and Management
Step 1: Survey and Determine Legal and Regulatory Applicability and
Requirements
Step 2: Specify IG Requirements to Achieve Compliance
Step 3: Create a Risk Profile
Step 4: Perform Risk Analysis and Assessment
Step 5: Develop an Information Risk Mitigation Plan
Step 6: Develop Metrics and Measure Results
Step 7: Execute Your Risk Mitigation Plan
Step 8: Audit the Information Risk Mitigation Program
Notes
CHAPTER 5 Strategic Planning and Best Practices for Information
Governance
Crucial Executive Sponsor Role
Evolving Role of the Executive Sponsor
Building Your IG Team
Assigning IG Team Roles and Responsibilities
Align Your IG Plan with Organizational Strategic Plans
Survey and Evaluate External Factors
Formulating the IG Strategic Plan
Notes
CHAPTER 6 Information Governance Policy Development
A Brief Review of Generally Accepted Recordkeeping Principles®
IG Reference Model
Best Practices Considerations
Standards Considerations
Benefits and Risks of Standards
Key Standards Relevant to IG Efforts
Major National and Regional ERM Standards
Making Your Best Practices and Standards Selections to Inform Your IG
Framework
Roles and Responsibilities
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Program Communications and Training
Program Controls, Monitoring, Auditing and Enforcement
Notes
PART THREE—Information Governance Key Impact Areas Based on the IG
Reference Model
CHAPTER 7 Business Considerations for a Successful IG Program
By Barclay T. Blair
Changing Information Environment
Calculating Information Costs
Big Data Opportunities and Challenges
Full Cost Accounting for Information
Calculating the Cost of Owning Unstructured Information
The Path to Information Value
Challenging the Culture
New Information Models
Future State: What Will the IG-Enabled Organization Will Look Like?
Moving Forward
Notes
CHAPTER 8 Information Governance and Legal Functions
By Robert Smallwood with Randy Kahn, Esq., and Barry Murphy
Introduction to e-Discovery: The Revised 2006 Federal Rules of Civil Procedure
Changed Everything
Big Data Impact
More Details on the Revised FRCP Rules
Landmark E-Discovery Case: Zubulake v. UBS Warburg
E-Discovery Techniques
E-Discovery Reference Model
The Intersection of IG and E-Discovery
By Barry Murphy
Building on Legal Hold Programs to Launch Defensible Disposition
By Barry Murphy
Destructive Retention of E-Mail
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Newer Technologies That Can Assist in E-Discovery
Defensible Disposal: The Only Real Way To Manage Terabytes and Petabytes
By Randy Kahn, Esq.
Retention Policies and Schedules
By Robert Smallwood, edited by Paula Lederman, MLS
Notes
CHAPTER 9 Information Governance and Records and Information
Management Functions
Records Management Business Rationale
Why Is Records Management So Challenging?
Benefits of Electronic Records Management
Additional Intangible Benefits
Inventorying E-Records
Generally Accepted Recordkeeping Principles®
E-Records Inventory Challenges
Records Inventory Purposes
Records Inventorying Steps
Ensuring Adoption and Compliance of RM Policy
General Principles of a Retention Scheduling
Developing a Records Retention Schedule
Why Are Retention Schedules Needed?
What Records Do You Have to Schedule? Inventory and Classification
Rationale for Records Groupings
Records Series Identification and Classification
Retention of E-Mail Records
How Long Should You Keep Old E-Mails?
Destructive Retention of E-Mail
Legal Requirements and Compliance Research
Event-Based Retention Scheduling for Disposition of E-Records
Prerequisites for Event-Based Disposition
Final Disposition and Closure Criteria
Retaining Transitory Records
Implementation of the Retention Schedule and Disposal of Records
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Ongoing Maintenance of the Retention Schedule
Audit to Manage Compliance with the Retention Schedule
Notes
CHAPTER 10 Information Governance and Information Technology Functions
Data Governance
Steps to Governing Data Effectively
Data Governance Framework
Information Management
IT Governance
IG Best Practices for Database Security and Compliance
Tying It All Together
Notes
CHAPTER 11 Information Governance and Privacy and Security Functions
Cyberattacks Proliferate
Insider Threat: Malicious or Not
Privacy Laws
Defense in Depth
Controlling Access Using Identity Access Management
Enforcing IG: Protect Files with Rules and Permissions
Challenge of Securing Confidential E-Documents
Apply Better Technology for Better Enforcement in the Extended Enterprise
E-Mail Encryption
Secure Communications Using Record-Free E-Mail
Digital Signatures
Document Encryption
Data Loss Prevention (DLP) Technology
Missing Piece: Information Rights Management (IRM)
Embedded Protection
Hybrid Approach: Combining DLP and IRM Technologies
Securing Trade Secrets after Layoffs and Terminations
Persistently Protecting Blueprints and CAD Documents
Securing Internal Price Lists
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Approaches for Securing Data Once It Leaves the Organization
Document Labeling
Document Analytics
Confidential Stream Messaging
Notes
PART FOUR—Information Governance for Delivery Platforms
CHAPTER 12 Information Governance for E-Mail and Instant Messaging
Employees Regularly Expose Organizations to E-Mail Risk
E-Mail Polices Should Be Realistic and Technology Agnostic
E-Record Retention: Fundamentally a Legal Issue
Preserve E-Mail Integrity and Admissibility with Automatic Archiving
Instant Messaging
Best Practices for Business IM Use
Technology to Monitor IM
Tips for Safer IM
Notes
CHAPTER 13 Information Governance for Social Media
By Patricia Franks, Ph.D, CRM, and Robert Smallwood
Types of Social Media in Web 2.0
Additional Social Media Categories
Social Media in the Enterprise
Key Ways Social Media Is Different from E-Mail and Instant Messaging
Biggest Risks of Social Media
Legal Risks of Social Media Posts
Tools to Archive Social Media
IG Considerations for Social Media
Key Social Media Policy Guidelines
Records Management and Litigation Considerations for Social Media
Emerging Best Practices for Managing Social Media Records
Notes
CHAPTER 14 Information Governance for Mobile Devices
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