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the DMADV steps for designing a new product/process at your firm, business and finance homework help
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Read the case study about using the DMADV approach for designing new housing at the University of Miami. Write a paper of two to four pages detailing the DMADV steps for designing a new product/process at your firm. Your approach to designing the new product/process at your firm should be similar to that in this case study. Cite your sources in the APA format. (Article is attached).Qiiiihiy E'lginecrinM. 18:299- ?23, 2006 Copyright r Taylor & FrariL'is Group. LLC ISSN: 0S98-2I12 print/1532-4222 online DOI: It).1080/08982110600719349 Taylor & Francis Ia/lor(.franci5 Croup Designing New Housing at the University of Miami: A "Six Sigma"® DMADV/DFSS Case Study J.A. Johnson and H. Gitlow Department of Munagcment Science. School of Business Administration, University of Miami, Coral Gahles, FL S. Widener Department of Industrial Engineering, College of Engineering University of Miami, Coral Gables. FL E. Popovich Sterling Enterprises International, Inc., Boca Raton, FL The "Six Sigma" management DMADV model is used in this paper to design a new dormitory concept at the University of Miami. It is intended to provide a roadmap for conducting a Design for Six Sigma (DFSS) project. Keywords Case study: Design for Six Sigma; DFSS; DMADV; Six Sigma. product, service, or process, while the DMADV method is used primarily for the invention and innovation of modified or new products, services, or processes. This paper focuses on the DMADV method. DEFINE PHASE Introduction INTRODUCTION "Six Sigma" management is the relentless and rigorous pursuit ofthe reduction of variation in all critical processes in an organization. Us purpose is to achieve continuous and breakthrough improvements that impact the bottom line and increase customer satisfaction. Six Sigma management is an organizational initiative designed to create processes that produee no more than 3.4 defeets per million opportunities. The two methods employed in Six Sigma initiatives to achieve this high standard of quality are called the DMAIC (the Defme-Measure-Analyze-ImproveControl) method (Rasis et al.. 2002; vol. 15 no. 1 pp. 127-145), and the DMADV (Detme-MeasureAnalyze-Design-Verify) method. The DMAIC method is used primarily for improvement of an existing ' "Six Sigma" is a registered trademark of the Motorola Corporation. Address correspondence to Howard Gitlow, Professor of Management Science, School of Business Administration, University of Miami, Coral Gables, FL 33124, USA. E-mail; hgitlow@miami.edu The Define Phase of the DMADV model has five eomponents: establish the background and business case; assess the risks, benefits, and costs of the project; form the product development team; develop the project plan, and write the project charter. Background and Business Case The University of Miami has experienced rapid growth in student enrollment, a policy that stipulates that all ineoming freshmen must live on campus (unless they live with their family), and the wish of the president for a more residential campus created more demand than supply for on-campus housing. This is clearly seen by the portion of the University's mission and dashboard, shown in Table I. A partial hst of potential projects is shown in the right-most column of Table 1. The potential projects are prioritized for action in a project prioritization matrix (see Tabie 2). The project relating to the School of Business Administration with the highest weighted average from Table 2 is selected as a ''Six Sigma" project, as it has the most impact on the business objectives, in this case, 299 300 J.A. Johnson et al.