Effective training systems strategies and practices pdf

TRAINING PLAN ABOUT STARBUCKS

MY PART IS JUST THIS:

INTRODUCTION
A- COUPLE OF INTRODUCTORY PARAGRAPHS THAT INFORM THE READER AS TO WHY YOU CHOOSE THE SPECIFIC SUBJECT MATTTER YOU DID?(STARBUCKS)

B-WHAT APPLIED EFFECT AND CONSEQUENCE IT MAY HAVE IN YOUR CAREER?

**and the area that in which we are going to work is scheduling issues for example:

"I would say who management hands promotions to, and when is the right time to schedule employees for the maximum productivity to be produced .. for example i worked in a starbucks at a mall and the GM would only put 3 people on a Saturday night when in fact we need 5 people then on a monday or tuesday morning put like 7 people Because not only is it frustrating for the employees who are struggling while understaffed but it also reduces efficiency and customer satisfaction"

Here you have some information the rest is attached and you have some example too.

Training Plan (Group Assignment)

Students will work in groups (up to six team members) to develop a training plan. Each group will identify a company, either their present company, a company with which they have worked, or a company with which they are familiar and identify a training need of that company (eg. Customer Service, Leadership Training, Diversity Training, Sexual Harassment Training, etc). After you have identified the training need (Training Topic), and after reading the

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relevant chapter in your textbook, use the Template for an Effective Training Plan and the sample training plans provided to complete the following sections for the training plan:

•Topic and Introduction
•Training Needs Analysis and Training Design Sections•Training Methods and Training Development Sections•Training Implementation and Evaluation

More information on the Training Plan will be provided within Canvas. Review the Weekly Schedule below for assignment due dates/times.

Template for Effective Training Plan

Directions • This document is to be used as a template for both:

o The end of the semester Training Plan o The Training intervention you will be conducting in class

• You must ensure that you cover all the sections included in this template • Full credit on this project will depend on both the completeness and

comprehensiveness of your training plan as stipulated by this exemplar. • Your introduction section should be no longer than one page • All other subsequent sections should be limited to 2 full pages. • You will notice that this template parallels the chapters in your text.

o References and information needed to complete these sections correctly can be found in the book and will be facilitated during our lecture sessions.

• It is the student’s responsibility to ensure that they are well read and informed of all the content and information needed (supplied in the text) in order to complete both projects.

Sections

1. Introduction a. A couple of introductory paragraphs that inform the reader as to why you

chose the specific subject matter you did? b. What applied effect and consequence it may have in your career?

2. Training Needs Analysis a. Inputs

i. Organizational Analysis 1. AP-EP PD

ii. Operational Analysis 1. AP-EP PD

iii. Person Analysis 1. AP-EP PD

b. Identify Performance Discrepancies i. Where is training necessary given the analysis?

c. Decide what are the training needs i. What can be addressed through training? What cannot?

3. Training design a. Design

i. Method of training to be used ii. Time allocation

iii. Number of trainees iv. Voluntary or Mandatory training v. On or off-site training

b. Training objectives i. Trainee reaction objectives

ii. Learning objectives iii. Transfer of training objectives iv. Organizational objectives

4. Training method

a. Which method best suits your goals and why? i. Lectures, discussions, and demonstrations

ii. Computer based training iii. Simulations iv. On-the-job training

5. Training development a. How do you put it all together?

i. Facilities ii. Trainer

iii. Equipment 6. Training Evaluation

a. How will the training intervention be evaluated? i. Effectiveness?

ii. Transfer? iii. Across all 4 levels of the training