Enlarging an individual’s zone of indifference is best accomplished through:

Question 1

1.

The set of authority and task relations among group members is known as _____.

a.

control and sanctions

b.

mutual acceptance

c.

cohesiveness

d.

status structure

5 points

Question 2

1.

McClelland's two faces of power include:

a.

legitimate and illegitimate powers.

b.

coercive and rewarding powers.

c.

interpersonal and intrapersonal powers.

d.

personal and social powers.

5 points

Question 3

1.

Enlarging an individual’s zone of indifference is best accomplished through:

a.

authority.

b.

power.

c.

politics.

d.

leverage.

5 points

Question 4

1.

Optimism is one of the reasons for escalation of commitment.

True

False

5 points

Question 5

1.

Which of the following is NOT considered to be an individual prerequisite for participation and empowerment?

a.

Increased complexity of the tasks to be carried out

b.

Motivation to act autonomously

c.

Ability to see relevance for one's own well being

d.

Capability for psychological involvement

5 points

Question 6

1.

Which of the following includes the set of interpersonal issues that need to be addressed according to the group development model?

a.

Trust, personal comfort, and outcomes of the group

b.

Mission of the group, personal comfort, and control

c.

Trust, personal comfort, and security

d.

Purpose, methods, and outcomes

5 points

Question 7

1.

According to Kanter's perspective on power, which of the following is a symbol of powerlessness?

a.

Exceeding budget limitations

b.

Delegating jobs and tasks

c.

Loose supervision of subordinates

d.

Making external attributions

5 points

Question 8

1.

Expected creativity is discovering problems because the organization expects you to do so.

True

False

5 points

Question 9

1.

The development of group cohesiveness is negatively influenced by:

a.

group size when there are only five to eight members.

b.

external pressure.

c.

internal competition.

d.

prestige of the group.

5 points

Question 10

1.

Empowerment should begin with job content and proceed to job context.

True

False

5 points

Question 11

1.

When a supervisor denies your request to be considered for a job transfer because you have a unique expertise, he is exercising expert power.

True

False

5 points

Question 12

1.

Groups seen as powerful tend to be given more resources from top management.

True

False

5 points

Question 13

1.

Offering to do favors for someone in an effort to create a favorable impression is a(n) _____ tactic.

a.

ingratiation

b.

coalition

c.

exchange

d.

consultation

5 points

Question 14

1.

Which of the following is NOT a maintenance function of a group?

a.

Harmonizing conflicts

b.

Following others' leads

c.

Elaborating concepts

d.

Setting standards

5 points

Question 15

1.

Recent research examining the effects of cultural diversity on decision making has found that when individuals in a group are racially dissimilar:

a.

they engage in behavior that discourages dissenting perspectives.

b.

they tend to take decisions faster than racially similar groups.

c.

they engage in less open information sharing.

d.

they arrive at better decisions than racially similar groups

5 points

Question 16

1.

In the consideration of whether the right or the left part of the brain should be utilized in decision making, the ideal situation is to be:

a.

left brain dominant.

b.

brain-neutralized.

c.

right brain dominant.

d.

brain-lateralized.

5 points

Question 17

1.

At which of the following stages of group development is a leader’s role primarily to recognize his or her group’s achievements?

a.

Storming

b.

Forming

c.

Adjourning

d.

Norming

5 points

Question 18

1.

Which of the following issues does a group address, according to the group development model proposed by Warren Bennis and Herbert Shepard?

a.

Task, authority, and cultural issues

b.

Cultural, interpersonal, and task issues

c.

Interpersonal, task, and authority issues

d.

Personal, task, and authority issues

5 points

Question 19

1.

The model of bounded rationality was first proposed by _____.

a.

Phillip Yetton

b.

Victor Vroom

c.

Herbert Simon

d.

Carl Jung

5 points

Question 20

1.

According to research, managers are predisposed to use a more systematic approach to decision making that is consistent with the rational model.

True

False