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Essentials of business communication 9th edition pdf chapter 2

19/03/2021 Client: saad24vbs Deadline: 3 days

Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203

M a r y E l l E n G u f f E y Emerita Professor of Business Los Angeles Pierce College m.e.guffey@cox.net

D a n a l o E w y Emerita Lecturer, Business Communication California State University, Fullerton dloewy@fullerton.edu

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Essentials of Business Communication 11e

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Essentials of Business Communication, 11E Mary Ellen Guffey Dana Loewy

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Library of Congress Control Number: 2017952176

Student Edition: ISBN: 978-1-337-38649-4 Loose Leaf Edition: ISBN: 978-1-337-38661-6 Annotated Instructor’s Edition: ISBN: 978-1-337-38650-0

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Printed in the United States of America Print Number: 01 Print Year: 2018

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Dear Business Communication Student:

Chances are that you are no longer holding a textbook in your hands but access the Eleventh Edition of Essen- tials of Business Communication via MindTap on your laptop, tablet, or your smartphone. MindTap is a multi- media learning experience that makes studying business communication and sharpening important career skills easier and more fun.

Our well-researched, market-leading e-text saves you money while helping you sharpen important job skills. Whether you access Essentials of Business Communication, 11e on mobile devices or own a print copy of this award-winning text, you are on your way to developing essential communication skills that will not only serve you well in college but will also stay with you in your chosen career.

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