Executive summary of employee satisfaction

Conduct an interview with an employee (preferably a supervisor or manager) at your current job or a previous job. If you have no prior work experience, you may interview a family member or friend who is currently employed. You have just been promoted to the manager of your department and have been asked to review the following:

Value of a team environment: Is the company operating with a team structure? How effective is the team structure? How could the company improve the effectiveness of the team environment? If there is no team structure currently in place, how should one be implemented?
Job satisfaction of the employees: Are the employees satisfied or is there a lot of complaining, absenteeism, and turnover? What could the company be doing to improve job satisfaction?
How does the company currently communicate with their employees regarding company changes? Do they rely on technology for their announcements? Is this an effective method of communication?
Efforts made to motivate your employees: What is being done to motivate the employees? Do employees get regular pay raises? Is there a rewards program? Are they being recognized for their accomplishments? Name at least three things the company could be doing to motivate their employees.
Assistance offered in helping your employees to deal with stress management: Are the employees given any tools to deal with stress management? Does the company have access to mental health counselors? Are employees given permission to take any mental health days? What could the company be doing to help employees deal with their employees’ stress?
Prepare a 4-6 page report that includes an overall assessment of how each of the above is currently being handled and how you would change the system. Be sure to provide examples and be specific in your reasoning behind your suggested changes. Utilize at least three scholarly resources in your report (one of which may be your text book). This report must include:

Executive Summary
Analyze and explain what is being done in the five areas described above (team, job satisfaction, communication, motivation, and stress management) in the company.
Write recommendations for what they could be doing better in all five areas
Conclusion
Appendix: List of questions asked in interview
The paper must be well organized using headings and subheadings.

The written report must be in APA format, have proper punctuation and grammar, as well as free of typographical error.

All materials used must be cited correctly and listed on a reference page.

Submit your assignment to the M5: Assignment 2 Dropbox by Wednesday, December 3, 2014.

Assignment 2 Grading Criteria
Maximum Points
Write an executive summary highlighting the scenario and the focus of this paper.
36
Analyze and explain what is being done in the five areas (team, job satisfaction, communication, motivation, and stress management) in the department.
100
Write recommendations for what they could be doing to improve in all five areas in the company.
100
Writing Components (20% of LASA 2 grade)
Organization (16 points): Introduction, Thesis, Transitions, and Conclusion.

Usage and Mechanics (16 points): Grammar, Spelling, and Sentence structure.

APA Elements (24 points): Attribution, Paraphrasing, and Quotations.

Style (8 points): Audience, and Word Choice.

64
Total:
300

· Executive Summary

· Analyze and explain what is being done in the five areas described above (team, job satisfaction, communication, motivation, and stress management) in the company.

· Write recommendations for what they could be doing better in all five areas

· Conclusion

· Appendix: List of questions asked in interview

Report

Executive Summary

Appendix-Interview Questions to Current Manager

· Value of a team environment: Is the company operating with a team structure? Yes this company operates with a team structure. How effective is the team structure? The team structure is very efficient. How could the company improve the effectiveness of the team environment? The team environment is effective, but could be more efficient. If there is no team structure currently in place, how should one be implemented? There is currently a very strong team structure in place.

· Job satisfaction of the employees: Are the employees satisfied or is there a lot of complaining, absenteeism, and turnover? For the most part employees are very satisfied. We do run union and non union facilities. The union facilities tend to be less satisfied and complain more than the non union facilities. What could the company be doing to improve job satisfaction? The company could provide higher wages for some positions, they do engagement surveys, and employee satisfaction surveys on a regular basis.

· How does the company currently communicate with their employees regarding company changes? The majority of communication is done through local management. Depending on the type of communication there could be mailings or emails sent. Do they rely on technology for their announcements? Sometimes depending on the nature of the announcement. Is this an effective method of communication? Yes, as long as the message appropriate.

· Efforts made to motivate your employees: What is being done to motivate the employees? We have quarterly safety BBQ’s, we have an annual Wellness Day for employees and their families. There are truck rodeos, marketplace usage competitions for purchasing agents with gift cards as prizes. Do employees get regular pay raises? Yes, employees receive annual pay raises. Is there a rewards program? Yes there is an annual bonus based on local market profitability and individual personal goals that are set by managers. Are they being recognized for their accomplishments? Yes individually and group recognition safety awards etc. Name at least three things the company could be doing to motivate their employees.

· Assistance offered in helping your employees to deal with stress management: Are the employees given any tools to deal with stress management? Yes. They are offered access to a free EAP program. Does the company have access to mental health counselors? Yes through EAP. Are employees given permission to take any mental health days? Yes, hourly employees have four personal days to be used for whatever they wish. What could the company be doing to help employees deal with their employees’ stress? There is a big work life balance imitative. Going on right now within the company.

References