For All Solve Worker

Replies to classmates and be constructive and professional.

Diana post

          In my experience, developing and maintaining credibility has been quite the experience. I am 26 years old and the lead cardiovascular technologist in the cardiac catheterization lab at the hospital I work for. This being said, I am very young, and a lot of the team members look at me like I could be their child. At first gaining credibility from them was a process, but after time they’ve learned to hear and trust in what I say since I do know what I am talking about, and only want the best for my team and our patients. It took a while but the process that I have learned was instead of saying “I don’t know” I say “at the moment I am unsure but let me double check that and get back to you with a more accurate answer”. I feel this works because I am not saying that I know things when I don’t, and I fell that makes me more relatable. Also, I always come back with the correct answer and clear examples so that makes my answers credible to the team member asking. I also try and listen to what is being said around me and take everyone’s opinion and learning styles into account when having to teach the team a new product or protocol.

               The importance for establishing credibility for business professionals is to have team members that trust in you and look up to what you say and do while posing as a role model to follow. Every supervisor I have ever worked for has always shown me qualities of them that I look up to. Without them being credible, I do not believe that I would look up to them in such ways. Poorly written messages can impact a leader’s credibility because people often look up to leaders for accurate and professionally given information. A poorly written message could miscue what the writer is intending to portray, thus leading the reader to be confused and posed with more questions than they have started with.

Lydia post

For myself, I've worked had to maintain credibility at work. I work at an advertising agency where you are dealing with many clients. But aside from the clients, I consider my co-workers and superiors as mini clients as well. It's important to develop credibility and trust in order to move forward and excel. That's why I always employ follow through and communication. Personally, I think that is one of the best ways to be credible. If you do and say what you are going to do, then people feel they can trust you and credibility is built. I rather let my work and my work ethic speak for itself. If someone is notorious for not responding to emails, or not following up on projects, then your credibility will be weakened because people can see that through your actions you've showed not to be credible. Another form of credibility in the work place is being versed and having expertise in certain areas. For instance, being of West Indian heritage and very active in that community here in Brooklyn, I was seen as an asset to help the sales team develop strategies to better sell and communicate with that community. My credibility was two fold because I am directly from that culture but I also have the necessary skills to help devise plans.

It's very important in business to develop credibility. In business, nobody wants to feel that they are working or conducting business with shady people. Your behavior and how you conduct yourself, is extremely vital to making business happen. When leaders write poorly written messages, it not only sends wrong messages to staff and others but it diminishes the point of what was trying to be conveyed. Leaders are held on a higher standard because of their leadership roles. There are certain expectations that comes with that. When messages are poorly written even simple things as grammar and spelling, can lessen someone's credibility. We live in a hard society where people feel that if you are in certain positions, errors should not happen. This isn't always the case and I do feel that sometimes overall we are too stringent. However, when you are communicating it's highly important to make sure the message is clear, next steps are clear, the tone of the message is correct, etc. All of these factors do play into a leader's credibility.

Discussion 1

For this discussion you must used the textbook and no outside source. The subject is QNT/275T: Statistical for Decision Making

Respond to the following in a minimum of 175 words:

• Discuss the differences between quantitative and qualitative data, as well as the advantages and disadvantages of each. As a part of your response, describe one type of quantitative data and one type of qualitative data that you encounter in your professional or personal life.