Loading...

Messages

Proposals

Stuck in your homework and missing deadline? Get urgent help in $10/Page with 24 hours deadline

Get Urgent Writing Help In Your Essays, Assignments, Homeworks, Dissertation, Thesis Or Coursework & Achieve A+ Grades.

Privacy Guaranteed - 100% Plagiarism Free Writing - Free Turnitin Report - Professional And Experienced Writers - 24/7 Online Support

Gate turnaround at southwest airlines

23/11/2021 Client: muhammad11 Deadline: 2 Day

Applying the Theory of Constraints
In your Operations Management: Processes and Supply Chains text, read the "Constraints Management at Southwest Airlines" case study on page 206. Then respond to the case study's questions 1 and 2 as your initial post for this discussion.

After reading Chapters 5 and 6 in your Operations Management: Processes and Supply Chains text, do Problem 13 on page 200. Comment on how this could help Southwest Airlines to improve gate turnaround times.

VIDEO CASE: Constraint Management at Southwest Airlines

What if you could take a commercial airline flight any time and anywhere you wanted to go? Just show up at the airport without the need to consider time schedules or layovers. Aside from the potentially cost-prohibitive nature of such travel, there are also constraints in the airline system that preclude this kind of operation. From the lobby check-in process through to boarding at the gate and processing plane turnaround, the process of operating the airline is filled with constraints that must be managed in order for them to be successful and profitable. Flight schedules are tightly orchestrated and controlled, departure and arrival gates at airports are limited, and individual aircraft have seating capacities in each section of the plane, to name a few.

Southwest Airlines is one company that has figured out how to manage its constraints and generate positive customer experiences in the process. No other airline can claim the same level of profitability and customer satisfaction Southwest regularly achieves. What is its secret?

Talk to any loyal Southwest customer and you will hear rave reviews about its low fares, great customer service, and lack of assigned seating that gives customers a chance to choose who they sit next to onboard. From an operations perspective, it is much more than what the customer sees. Behind the scenes, operations managers carefully manage and execute—3,400 times a day in over 60 cities in the United States—a process designed to manage all potential bottleneck areas.

Southwest’s famous rapid gate-turnaround of 25 minutes or less demonstrates how attention to the activities that ground operations must complete to clean, fuel, and prepare a plane for flight can become bottlenecks if not properly scheduled. In the terminal at the gate, passenger boarding also can be a bottleneck if the boarding process itself is not carefully managed. Since the individual mix of passengers presents a different set of issues with each flight that often are not evident until the passengers actually arrive at the gate, ranging from families with kids and strollers to large quantities of carry-on bags and passengers needing wheelchair assistance, operations managers must be ready for any and all situations to avoid a boarding bottleneck while also ensuring a pleasant and stress-free gate experience for all passengers.

Passengers boarding a Southwest Airlines flight.

In 2007, as part of the company’s continuous improvement activities, Southwest focused its attention on the passenger boarding process to determine whether there was a better way to board. Its existing process consisted of three groups, A, B, C, with no assigned seating. Depending on passenger check-in and arrival time, passengers were given a spot in a group. Those first to check-in received choice places in the A group. The last to check in ended up in the C group and usually had a choice of only middle seats in the back of the plane upon boarding. As passengers arrived at the gate, they queued up in their respective boarding group areas to await the boarding call.

Seven different alternate boarding scenarios were designed and tested. They included

· ■ New family pre-boarding behind the “A” group of first-to-board passengers

· ■ Family pre-boarding before anyone else, but seating choices limited on-board to behind the wing

· ■ Six boarding groups (within A-B-C groups) instead of the original three A-B-C groups

· ■ Assigned boarding gate line positions based on both boarding group and gate arrival time

· ■ Single boarding chute at the gate, but up to nine groups all in one queue

· ■ Boarding with a countdown clock to give customers an incentive to get in line and board quickly; incentives given out if everyone was on time

· ■ Educational boarding video to make the boarding process fun, inform passengers how to board efficiently, and provide the company another way to promote its brand.

QUESTIONS

· 1. Analyze Southwest’s passenger boarding process using the TOC.

· 2. Which boarding scenario among the different ones proposed would you recommend for implementation? Why?

Managing Constraints in Line Processes

· 13. Quick Stop Pharmacy is a small family-owned drug compounding business in Portland Oregon that is trying to perfect its customer service operations. John Suleiman, the owner wants to maximize the productivity of his staff as well as serve customers well. One area of concern is the drive-thru operation during the 7:30–8:30 morning rush hour. The process of fulfilling an order is as follows:

Work Element

Time (Sec.)

Immediate Predecessor(s)

(A) Greet patient and take prescription

40

(B) Check patient information on system

45

A

(C) Gather compounding materials

55

A

(D) Perform compounding

55

C

(E) Package and label

65

D

(F) Instruct patient on use

40

B

(G) Collect payment

25

B

· a. If all the steps are handled by one employee, how many patients could be served per hour?

· b. If James wants to process 30 patients per hour, how many employees will he need?

· c. How many stations are required using the longest work element decision rule?

· d. Using the solution developed in part c, which station is the bottleneck and how large is its capacity cushion?

Homework is Completed By:

Writer Writer Name Amount Client Comments & Rating
Instant Homework Helper

ONLINE

Instant Homework Helper

$36

She helped me in last minute in a very reasonable price. She is a lifesaver, I got A+ grade in my homework, I will surely hire her again for my next assignments, Thumbs Up!

Order & Get This Solution Within 3 Hours in $25/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 3 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 6 Hours in $20/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 6 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 12 Hours in $15/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 12 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

6 writers have sent their proposals to do this homework:

Exam Attempter
Custom Coursework Service
Finance Professor
Smart Homework Helper
Best Coursework Help
Financial Assignments
Writer Writer Name Offer Chat
Exam Attempter

ONLINE

Exam Attempter

I have read your project details and I can provide you QUALITY WORK within your given timeline and budget.

$30 Chat With Writer
Custom Coursework Service

ONLINE

Custom Coursework Service

I am an experienced researcher here with master education. After reading your posting, I feel, you need an expert research writer to complete your project.Thank You

$42 Chat With Writer
Finance Professor

ONLINE

Finance Professor

As per my knowledge I can assist you in writing a perfect Planning, Marketing Research, Business Pitches, Business Proposals, Business Feasibility Reports and Content within your given deadline and budget.

$39 Chat With Writer
Smart Homework Helper

ONLINE

Smart Homework Helper

Being a Ph.D. in the Business field, I have been doing academic writing for the past 7 years and have a good command over writing research papers, essay, dissertations and all kinds of academic writing and proofreading.

$22 Chat With Writer
Best Coursework Help

ONLINE

Best Coursework Help

I have written research reports, assignments, thesis, research proposals, and dissertations for different level students and on different subjects.

$16 Chat With Writer
Financial Assignments

ONLINE

Financial Assignments

I have worked on wide variety of research papers including; Analytical research paper, Argumentative research paper, Interpretative research, experimental research etc.

$16 Chat With Writer

Let our expert academic writers to help you in achieving a+ grades in your homework, assignment, quiz or exam.

Similar Homework Questions

Practicum objectives for nursing students - Solving higher order differential equations - C++ program to add days to date - Complexity Science - Poirot the million dollar bond robbery - Community Nursing week 7 DQ 1 - Preserving cut flowers solution - Environmental Pollution Presentation - System out println c# - Defense mechanisms worksheet answers - An introduction to programming using visual basic 2012 solutions - Assessment 1 Instructions: Capstone Project Summary - Describe the city of omelas - White garment worn by priests - Reflection paper 3 - Needing Assignment for Nursing Class - DISCUSSION 7 - History of peace education - Assumptions and principles of accounting - Nursing Assignmet - Pr 1 - Https www youtube com watch v mh5ly4mz15o - Faith Essay - What distinguishes a weak matrix from a strong matrix - Connecting with Nursing Students Through Changed Making Sponsorship: A Fundamental Leap into Urgent Clever Resources - Homework 4 2 mystatlab module four problem set - Homosexuality in the great gatsby - Cleveland institute of electronics degree - What are the critical considerations when dismissing an employee - An inspector calls dining room - 3 pages due by 24 hours - Sales account consultant topgolf salary - Welfare principle in uganda - Walmart near harvard university - Political thought - National guard health affairs al ahsa - 1131 n tax code - Skill Builder #5 - Provider sponsored organization gatekeeper or open access - The unicorn in the garden analysis - Convert stopwatch time to seconds in excel - Southworth company uses a job order costing system - Bode plot of integrator - N2 mo energy diagram - Usda forest service jobs oregon - Chemistry temperature conversion worksheet with answers - Investment project - How to pronounce paulo freire - European floral design history - Research Question, Problem Statement, Research Purpose - Discussion questions for bridge to terabithia - Lou gehrig's farewell to baseball address worksheet answers - City of durant iowa - Art discussion - Menston and guiseley practice - 1/338 george st doncaster - How does operations management provide for competitive advantage - Www yash raj films com movie - Total support recruitment rugby - Chapter 14 the future of health services delivery - 27 koongarra avenue magill sa - What are the resulting phenotypes - 13.1 tangent ratio answer key - Help 1 - Electrical safety authority bc - Excel volume 1 grader project capstone - Brightest glow sticks available - Start Seeing Diversity Blog: "We Don't Say Those Words in Class!" - Hoyt sector model city examples - Bolman and deal reframing organizations citation - Assignment 3: Not All Companies Are Viewed as Equal - Primary secondary and tertiary health promotion - Correlation - 2013 hsc geography answers - Contar (1) contamos (2) (3) juegas (4) juegan mostrar (5) mostramos (6) (7) empiezas (8) empiezan - Blobfish what do they eat - Assignment 5 business intelligence - Presentation girls school maynooth - How carders make money - Communication and cooperation skills - Poem essay - Hypodermic syringe model examples - Peer Review - Heritage questions for students - Ati capstone maternal newborn assessment - Measurement of emf of a cell using potentiometer - Deliverable 4 - Electricity, Magnetism, and Light Compare/Contrast Paper - BI - Inequalities in America - Alibaba goes public case study - Tannenbaum and schmidt's continuum of leadership behaviour - Sunderland university exam results - Family Business 7 - Hunger games movie classification - Statistics Quiz 1 - Ikea in saudi arabia case - Week iv pt 2a - Examples of totalitarian dictatorship - Haier case study questions - GEO2200 300 Word Assignment