Loading...

Messages

Proposals

Stuck in your homework and missing deadline? Get urgent help in $10/Page with 24 hours deadline

Get Urgent Writing Help In Your Essays, Assignments, Homeworks, Dissertation, Thesis Or Coursework & Achieve A+ Grades.

Privacy Guaranteed - 100% Plagiarism Free Writing - Free Turnitin Report - Professional And Experienced Writers - 24/7 Online Support

Globalization and Information Research

02/09/2020 Client: trav2012 Deadline: 24 Hours

  ALL documents are uploaded


Please follow requirements thoroughly


Globalization and Information Research 




Assignment Content




Purpose  


This assignment is intended to give you an opportunity to strengthen your skills in gathering and analyzing business-related information. It provides a deeper understanding of how companies can look at globalization as part of their strategic and operational plans. The assignment has two parts: one focused on information research and analysis, and the other is on applied analytics.  


Resources: 



Part 1: Globalization and Information Research 


Context: Companies that perform well in their country of origin usually consider expanding operations in new international markets. Deciding where, how, and when to expand is not an easy task, though.  


Many issues need to be considered before crafting an expansion strategy and investing significant resources to this end, including:  



  • the level of demand to be expected for the company’s products/services 

  • presence of local competitors 

  • the regulatory, economic, demographic, and political environments 


Carefully researching and analyzing these and other factors can help mitigate the inherent risk associated with an overseas expansion strategy, thus increasing the likelihood of success. 


As a data analyst in your company’s business development department, you’ve been tasked with the responsibility of recommending countries for international expansion. You’ll write a report to the company’s executive team with your research, analysis, and recommendations. 


Instructions:  


Write a 525-word summary covering the following items: 



  • According to the article listed above, what were the most important strategic moves that propelled Netflix’s successful international expansion? 

  • The article mentions investments in big data and analytics as one of the elements accompanying the second phase of overseas expansion. Why was this investment important? What type of information did Netflix derive from the data collected? 

  • According to the article, what is exponential globalization? 

  • Not all international expansion strategies are a       resounding success, however. Research an article or video that discusses an instance in which an American company’s expansion efforts in another country failed. According to the article/video you selected, what were the main reasons for this failure? Do you agree with this assessment? 

  • Explain some of the reasons why certain companies’ expansion plans have failed in the past. 


Part 2: Hypothesis testing  


Context: Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a customer has to wait before he/she is serviced by a Customer Service Representative (CSR). If a customer has to wait for too long, he/she is more likely to get discouraged and hang up. Furthermore, customers who have to wait too long in the queue typically report a negative overall experience with the call. You’ve conducted an exhaustive literature review and found that the average TiQ in your industry is 2.5 minutes (150 seconds). 


Another important metric is Service Time (ST), also known as Handle Time, which is the time a CSR spends servicing the customer. CSR’s with more experience and deeper knowledge tend to resolve customer calls faster. Companies can improve average ST by providing more training to their CSR’s or even by channeling calls according to area of expertise. Last month your company had an average ST of approximately 3.5 minutes (210 seconds). In an effort to improve this metric, the company has implemented a new protocol that channels calls to CSR’s based on area of expertise. The new protocol (PE) is being tested side-by-side with the traditional (PT) protocol.  


Instructions: 


Access the CallCenterWaitingTime.xlsx (Attached) file. Each row in the database corresponds to a different call. The column variables are as follows: 



  • ProtocolType:       indicates protocol type, either PT or PE

  • QueueTime:       Time in Queue, in seconds

  • ServiceTime:       Service Time, in seconds

  • Perform a test of hypothesis to determine whether the average TiQ is lower than the industry standard of 2.5       minutes (150 seconds). Use a significance level of α=0.05.  

  • Evaluate if the company should allocate more resources to improve its average TiQ. 

  • Perform a test of hypothesis to determine whether the average ST with service protocol PE is lower than with the PT       protocol. Use a significance level of α=0.05.  

  • Assess if the new protocol served its purpose.       (Hint: this should be a test of means for 2 independent groups.) 

  • Submit your calculations and a 175-word summary of your conclusions. 


In APA format and cite references

Homework is Completed By:

Writer Writer Name Amount Client Comments & Rating
Instant Homework Helper

ONLINE

Instant Homework Helper

$36

She helped me in last minute in a very reasonable price. She is a lifesaver, I got A+ grade in my homework, I will surely hire her again for my next assignments, Thumbs Up!

Order & Get This Solution Within 3 Hours in $25/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 3 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 6 Hours in $20/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 6 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 12 Hours in $15/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 12 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

6 writers have sent their proposals to do this homework:

Top Grade Tutor
Writing Factory
University Coursework Help
Homework Guru
Study Master
Writer Writer Name Offer Chat
Top Grade Tutor

ONLINE

Top Grade Tutor

I am highly qualified expert, working from 2008-9 in this industry. I have all relevant skills and expertise related to your project. To ensure my potential must visit my profile to check my ratings and uploaded samples. Thanks :--)

$25 Chat With Writer
Writing Factory

ONLINE

Writing Factory

I can help you with creating a presentation of one slide for The Word of William Hunter. I will be happy to offer you 100% original work with high-quality standard, professional research and writing services of various complexities.

$10 Chat With Writer
University Coursework Help

ONLINE

University Coursework Help

Greetings! I’m very much interested to write for attendance systems. I am a Professional Writer with over 5 years of experience, therefore, I can easily do this job. I will also provide you with TURNITIN PLAGIARISM REPORT. You can message me to discuss the details.

$25 Chat With Writer
Homework Guru

ONLINE

Homework Guru

I am a Ph.D. writer with more than 9 years of working experience in Writing. I have successfully completed more than 4500 projects for my clients with their full amount of satisfaction. I will provide you super quality work according to your given requirements and deadline with ZERO plagiarism.

$25 Chat With Writer
Study Master

ONLINE

Study Master

I am highly qualified expert, working from 2008-9 in this industry. I have all relevant skills and expertise related to your project.

$20 Chat With Writer

Let our expert academic writers to help you in achieving a+ grades in your homework, assignment, quiz or exam.

Similar Homework Questions

Grade 11 biology unit 1 test - Baking soda vinegar ratio - Write a seven-page book analysis paper of servant leadership -- APA format!! - Tim hortons management structure - Chcece022 promote children's agency answers - Discussion 6 - Pure highbury student portal - Post Due tonight - How does humanism differ from psychodynamic theory and behaviorism - Women's health soap note example - Cvs caremark jobs richardson tx - Slumdog millionaire paper planes scene - Death of the iceman documentary - Onegeology org extra kids earth processes - Tombro industries is in the process of automating - American pickers babe ruth baseball - Work environment - Ready player one character analysis - It project transition to operations checklist - Magnesium tablets stop gurning - Tuberculosis community screening - Red zuma project part 3 - Vodafone and hutch merger case study - Outline for reducing childhood obesity - Persuasive speech about exercise outline - Steel company - Anova Test in 2 page - Discuss financing options for your business - 3pages essay - Calculus I (college) - Self leveling cement canadian tire - Office supplies used adjusting entry - Wgu c170 donut shop - Accountingverse - What are hoovers in gattaca - What are the four steps in the control process - Assignment - The trial balance of bellemy fashion center - Tools to assist business organizations in the development of a competitive strategy. - This is a thesis on the science of planing. - Statistics - Etc element magic sheet - Daily routine of a medieval monk - Empire abrasive equipment manuals - Shotgun aim course code - Lbm in sec 2 - Thunderstorms - Purpose of police report writing - Silly putty chemical formula - The life of deep sea fish informative speech - Assignment - Onesteel manufacturing pty limited - 2 naphthol aniline dye structure - Kupite ketamin putem interneta, kupite MXM prašak, kupite 1P-LSD prašak, kupite metadon, kupite MDPV kupite DMT u prahu putem interneta. - Two important situational contingencies in the path goal theory are - Courts limited jurisdiction cjt 101 assignment - Sleeping beauty different versions - 300 words APA - Ocr gcse history past papers 2015 - Perch co acquired 80 of the common stock - Oriel nhs foundation programme - Euro discount rate - Bead and button patterns - Nursing Writing Services and the Ethics of Representing Patient Voices - Unknown times - M3/2 - No plagiarism/ must be original/ scholarly resources 2015 - Confederate Monuments Essay - Potassium acid phthalate sds - Http superfundlookup gov au - As3008 current-carrying capacity table - What is starbucks business level strategy - MAC1105 - Japanese teaching ideas numbers - Chapter 6 6 challenge problem accounting - Psychology lecture notes pdf - Don t pat the wombat worksheets - Graduate Assistance - A nurse is planning to insert a nasogastric tube - Journal Article Analysis - Devil in the white city sparknotes part 3 - Python Assignment - Graphing polynomial functions khan academy - Sonny mukhopadhyay say yes to the dress - Chapter 4 - A geyser is the result of underground water - Coles job resume sample - How to calculate standard entropy - Assignment#4 - Respiration - Measure of Success - Modern carpentry 12th edition answer key chapter 12 - Writing A Response To Maggie Downs, "Tim Gunn And A Leaky Shower: Welcome To My Life Little Guy", I Selected For Your Week 2 Outline- Critical Response Essay (Rough Draft) - Is social media a good forum for elected leaders - Conventions of a narrative - 632wk3A3 - Molecular vibrations in ir spectroscopy ppt - Organizational assessment - Develop a network drawing for hill construction - Rotary to reciprocating motion mechanism