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1

Strategic Management for the

Capstone Business Simulation® and

Comp-XM® and Global DNA®

Michael L. Pettus, Ph.D.

7th Edition

ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced or

used in any form or by any means- graphic, electronic, or mechanical, including photocopying, recording,

taping, Web distribution, or information storage and retrieval systems without the written permission of the

author, Michael L. Pettus. Susquehanna University

Copyright 2015

® is a registered trademark of Management Simulations, Inc.

mailto:mpettus@millikin.edu
2

3

“This text is excellent as a strategic management text which uses the Capstone

simulation and cases to explain the linkages of strategic management concepts to

real world business problems.”

Joseph Mahoney, Ph.D.

Caterpillar Chair in Strategic Management

University of Illinois

Associate Editor, Strategic Management Journal

“If you use the Capstone simulation this strategic management text must be used.

No other strategic management text can drive the concepts of strategic management

into a real world based simulation.”

Peter Wright, Ph.D.

Free Enterprise Chair in Strategic Management

University of Memphis

4

Acknowledgments

I would like to thank many people for their hard work and dedication to the

construction of this book. First, I would like to thank Dan Smith, founder of the

Capstone Business Simulation, for giving me the opportunity to prepare the book.

Second, I would like to thank all the students who spent hundreds of hours

word processing this book: Karen Knight and Tim Wiggenbach deserve special

recognition. Amanda Walker was especially helpful in the construction of this

second edition. Denisa Smaldone was very helpful in the development of the third

edition. Victoria Dudleston was instrumental in the constructing of the fourth

edition. Kelsey Lee was very important, and made significant contributions, in the

construction of the 5 th

edition. Audra Davis was crucial in terms of assistance of the

updated 5 th

edition. Maddison Harner was outstanding in terms of assistance in

creating the 6th edition. Kelsey Armstrong was very helpful in the construction of

this 7th edition. Someday all of you will walk with industry giants.

Third, there are two people who were vital to the construction of this book:

May Zelner of Capstone Business Simulation and Hans Royal-Hedinger of Millikin

University. Without the hard work of these individuals, this book would never have

been accomplished. If I were to pick a number of individuals to start a business,

May and Hans would be among my ten top picks in the world! Someday both of

you will walk with captains of industry.

Fourth, I would like to thank Eddie Schwertz of Webster University for his

review of the 6th edition.

5

Michael L. Pettus earned a PhD in strategic management from the University of

Illinois in 1997 and has more than 40 years of global experience in airline, airfreight

and trucking industries. He is published in the Academy of Management Journal, the

Strategic Management Journal, and many leading practitioner journals. He is the

author of Growth from Chaos (2003: Praeger) which explores corporate growth in

deregulated transportation industries. This book, Strategic Management for the

Capstone Business Simulation and Comp - XM, which is now in its 7th edition,

explains how the content of strategic management is integrated into business

simulations.

6

This book is dedicated to all the wonderful

professors who use it.

7

Summary Table of Contents Forward……………….................................................................................17

Inside the Mind of the Global CEO; an Interview with Doug

Oberhelman, CEO and Chairman of the Board of Directors of

Caterpillar Inc.............................................................................................. 17

Chapter 1 ..................................................................................................... 25

Managing Environmental Turbulence ...................................................... 25 Chapter 2 ..................................................................................................... 49

Industry Analysis and Industry Evolution for the 21 st

Century ............. 49

Chapter 3 ..................................................................................................... 73

Utilizing Internal Analysis to Build Competitive Advantage Over

Rivals ............................................................................................................ 73

Chapter 4 ..................................................................................................... 93

Business Level Strategy .............................................................................. 93

Chapter 5......................................................................................................107

Applying Game Theory to Collective Bargaining and Competitive

Dynamics......................................................................................................107

Chapter 6 ................................................................................................... 125

Analysis of Markets and Positioning ......................................................... 125

Chapter 7 ................................................................................................... 149

Growth by Internal Development ............................................................ 149

Chapter 8 ................................................................................................... 169

Corporate Level Strategies and Restructuring....................................... 169

Chapter 9 ................................................................................................... 199

Growth Via Strategic Alliances ................................................................ 199

Chapter 10 ................................................................................................. 227

Acquisition Strategies ............................................................................... 227

Chapter 11 ................................................................................................. 249

International Strategies ............................................................................ 249

Chapter 12....................................................................................................277

Global DNA..................................................................................................277

Chapter 13 ................................................................................................. 303

Strategic Leadership Decision Making ...................................................... 303

Chapter 14 ................................................................................................. 329

Wealth Creation ........................................................................................ 329

Chapter 15 ................................................................................................. 347

Conducting Case Analysis: An Exercise in Wealth Creation ................. 347

Chapter 16 ................................................................................................. 359

Comp-XM® .................................................................................................... 359

Major Cases………………………………………………………………379

Appendix .................................................................................................... 436

8

Glossary ...................................................................................................... 438

Index ........................................................................................................... 444

9

Detailed Table of Contents Forward……………………………………………………………………………………………….....17

Inside the Mind of the Global CEO; an Interview with Doug Oberhelman

CEO and Chairman of the Board of Directors of Caterpillar Inc……….....17

Chapter 1 ...................................................................................................... ..25

Managing Environmental Turbulence ............................................................... 25 Learning and Assessment Goals ..................................................................................... 26

U.S. Economic Collapse ................................................................................................... 33

U.S. Government Stimulus Plan ..................................................................................... 35

U.S. Auto Industry ........................................................................................................... 35

International Recession ................................................................................................... 36 The "Secret" Global Bailout ........................................................................................... 38

The Economic Recovery..................................................................................................38

Discussion Questions ....................................................................................................... 43

References ......................................................................................................................... 44

L’Oréal Mini Case..............................................................................................................47

Chapter 2 ..................................................................................................... 49

Industry Analysis and Industry Evolution for the 21 st

Century ............. 49 Learning and Assessment Goals ..................................................................................... 51

The Competitive Environment in the 21 st

Century ....................................................... 52

Industry Structure ........................................................................................................... 54

Industry Classification ..................................................................................................... 54

Porter’s Five Forces ......................................................................................................... 56

Potential Entrants (Threat of New Entrants) ............................................................. 57 Bargaining Power of Suppliers ................................................................................. 57

Bargaining Power of Buyers ..................................................................................... 57

Threat of Substitutes ................................................................................................. 58

Degree of Rivalry ...................................................................................................... 58

Industry Analysis Using Porter’s Five Forces Model ................................................... 59

Industry Evolution ........................................................................................................... 60

Introduction Stage ..................................................................................................... 61 Growth Stage............................................................................................................. 61

Maturity Stage ........................................................................................................... 61

Decline Stage ............................................................................................................ 62

Industry Life Cycle.......................................................................................................64

Discussion Questions ....................................................................................................... 69

References ......................................................................................................................... 70

Intel Mini Case ................................................................................................................. 72

10

Chapter 3 ..................................................................................................... 73

Utilizing Internal Analysis to Build Competitive

Advantage Over Rivals ................................................................................... 73 Learning and Assessment Goals .....................................................................................75

The Resource-Based View ...............................................................................................76

Criteria for Competitive Advantage .......................................................................... 77

Value Chain Analysis ......................................................................................................78

Technology Development ......................................................................................... 83 Human Resource Management ................................................................................. 84

Firm Infrastructure .................................................................................................... 84

Procurement .............................................................................................................. 85

Inbound and Outbound Logistics .............................................................................. 85

Operations ................................................................................................................. 85

Marketing and Sales .................................................................................................. 86

Service ....................................................................................................................... 86

Global Outsourcing ..........................................................................................................87

Discussion Questions .......................................................................................................89

References .........................................................................................................................90

Ryder Mini Case ..............................................................................................................92

Chapter 4 ..................................................................................................... 93

Business Level Strategy .............................................................................. 93 Learning and Assessment Goals .....................................................................................95

Key Success Factors .........................................................................................................96 Determining Key Success Factors ............................................................................. 96

Utilizing Key Success Factors over Time ................................................................. 97

Generic Business Level Strategies ..................................................................................97 Cost leadership .......................................................................................................... 98

Focused low cost ....................................................................................................... 98

Differentiation ........................................................................................................... 98

Focused differentiation .............................................................................................. 99

Walmart Expansion ................................................................................................. 101

Discussion Questions .....................................................................................................104

References .......................................................................................................................105

Dell Mini Case ................................................................................................................106

Chapter 5......................................................................................................107

Applying Game Theory to Collective Bargaining and Completive

Dynamics......................................................................................................107 Learning and Assessment Goals.....................................................................................109

Competitive Dynamics.....................................................................................................115

SWOT Analysis................................................................................................................115

Strengths....................................................................................................................115

Weaknesses................................................................................................................115

Opportunities............................................................................................................116

Threats.......................................................................................................................116

11

Competitive Dynamics Over Time.................................................................................118

Discussion Questions.......................................................................................................122

References........................................................................................................................123

Eli Lilly Mini Case……………………...........................................................................124

Chapter 6 ................................................................................................... 125

Analysis of Markets and Positioning ......................................................... 125 Learning and Assessment Goals ...................................................................................127

Market Segmentation ....................................................................................................128

Market Segmentation of the Airline Industry…………………….……………128

Product Positioning…………………………………………………………………130

Sales Forecasting ............................................................................................................ 132 Sales Forecasting Methods ...................................................................................... 132

Sales Forecasting and Capstone Simulation ................................................................133

Marketing Mix Variables ..............................................................................................139

Product Variable ...................................................................................................... 139 Price Variable .......................................................................................................... 140

Promotion Variable ................................................................................................. 140

Distribution Variable ............................................................................................... 142

Branding..........................................................................................................................143

Discussion Questions .....................................................................................................145

References .......................................................................................................................146

Embraer Mini Case .......................................................................................................147

Chapter 7 ................................................................................................... 149

Growth by Internal Development ............................................................ 149 Learning and Assessment Goals ...................................................................................150

Internal Development Strategies...................................................................................151

Market Penetration .................................................................................................. 151 Market Development ............................................................................................... 153

Product Development .............................................................................................. 155

Diversification ......................................................................................................... 157

Competition ....................................................................................................................157

Internal Development and Capstone Simulation ........................................................158

Growth by Market Penetration ................................................................................ 158 Growth by Market Development ............................................................................ 159

Growth by Product Development............................................................................ 161

Growth by Diversification ....................................................................................... 163

Discussion Questions .....................................................................................................164

References .......................................................................................................................165

Starbucks Mini Case ......................................................................................................167

Chapter 8 ................................................................................................... 169

Corporate Level Strategies and Restructuring....................................... 169 Learning and Assessment Goals ...................................................................................170

Diversification.................................................................................................................171

Diversification and Performance ............................................................................. 171

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Diversification and Value Chain Analysis .............................................................. 173

Same Industry Diversification ......................................................................................174

Related Industry Diversification ..................................................................................175

Unrelated Industry Diversification ...............................................................................176

Diversification and Risk .......................................................................................... 176

Business Strengths and Industry Attractiveness .........................................................177

Industry Attractiveness ............................................................................................ 179 Business Strength .................................................................................................... 180

Restructuring ..................................................................................................................181

Downsizing ............................................................................................................. 182 Downscoping .......................................................................................................... 184

Realignment ............................................................................................................ 185

Restructuring and the Capstone Simulation ...............................................................186

Discussion Questions .....................................................................................................192

References .......................................................................................................................193

General Electric (G.E.) Mini Case ................................................................................198

Chapter 9 ................................................................................................... 199

Growth Via Strategic Alliances ................................................................ 199 Learning and Assessment Goals ...................................................................................201

Trust ................................................................................................................................203

Scale of Coverage ...........................................................................................................204

Relationship-Specific Assets ..........................................................................................204

Complementary Capabilities ........................................................................................204

Interfirm Knowledge Sharing .......................................................................................204

Scale Alliances ................................................................................................................205

Link Alliances .................................................................................................................207

Joint Ventures ................................................................................................................209

The Downside of Strategic Alliances and Joint Ventures ...........................................212

Strategic Alliances and the Recession...........................................................................212

The Future of Strategic Alliances .................................................................................213

Strategic Alliances and Capstone Simulation ..............................................................214

Discussion Questions .....................................................................................................217

References .......................................................................................................................218

Oneworld Airline Strategic Alliance Mini Case ..........................................................224

TNK & BP Mini Case………………………………………………………………....225

Chapter 10 ................................................................................................. 227

Acquisition Strategies ............................................................................... 227 Learning and Assessment Goals ...................................................................................228

Attributes of Successful Acquisitions ...........................................................................231

Access to International Markets .............................................................................. 231 Synergies Resulting from Economies of Scale ....................................................... 232

Synergies Resulting from Economies of Scope ...................................................... 232

Reduce Costs of New Product Development .......................................................... 232

Entry into More Attractive Industries ..................................................................... 233

Problems with Acquisitions ...........................................................................................233

13

Paying Too Much .................................................................................................... 233 Inability to Achieve Synergies ................................................................................ 233

Failure to Retain Key Personnel .............................................................................. 234

Too Much Debt ....................................................................................................... 234

Invest in Mature Industries ...................................................................................... 235

Process for Achieving Successful Acquisitions ............................................................236

Due Diligence ......................................................................................................... 236 Engage in Friendly Acquisitions ............................................................................. 236

Maximize Resource Utilization .............................................................................. 236

Diversify Into Firms That Have Strong Brand Names ............................................ 237

Acquire High Growth Firms ................................................................................... 238

Hostile Acquisitions .......................................................................................................238

Are Acquisitions Beneficial? .........................................................................................239

Acquisitions as a Source of Innovation ........................................................................241

Discussion Questions .....................................................................................................242

References .......................................................................................................................243

Proctor and Gamble Mini Case ....................................................................................246

Chapter 11 ................................................................................................. 249

International Strategies ............................................................................ 249 Learning and Assessment Goals ...................................................................................250

Factors Encouraging International Expansion ...........................................................251

Innovation in Domestic Market ....................................................................................255

Determining International Country Attractiveness ....................................................255

Role of Government.......................................................................................................256

Determination of International Industry Attractivness .............................................258

Determination of Firms’ Business Strengths ...............................................................261

Adaptation Versus Standardization .............................................................................263

Determination of International Modes of Entry .........................................................263

Exporting ...................................................................................................................... 263

Licensing/Franchising ............................................................................................. 265

Strategic Alliances .................................................................................................. 266

Acquisitions ............................................................................................................ 266

Foreign Direct Investment ....................................................................................... 267

Competition within International Markets Intensifies ...............................................268

Relocate to Low Cost Markets ......................................................................................268

New Innovation in Home Markets ...............................................................................268

Emerging Markets..........................................................................................................269

Discussion Questions .....................................................................................................271

References .......................................................................................................................272

IKEA Mini Case .............................................................................................................275

Chapter 12 ................................................................................................. 277

Global DNA..................................................................................................277 Learning and Assessment Goals......................................................................................279

Competitive Landscape....................................................................................................280

Financial Overview...........................................................................................................283

14

Internal Analysis...............................................................................................................285

Regional Sales and Profitability......................................................................................287

Key Buying Criteria..........................................................................................................288

Budget Segment Analysis..................................................................................................289

Performance Segment Analysis........................................................................................292

Firm Level Decision Making.............................................................................................294

Discussion Questions..........................................................................................................302

Chapter 13....................................................................................................303

Strategic Leadership Decision Making ..................................................... 303 Learning and Assessment Goals ...................................................................................305

Strategic Leadership ......................................................................................................306

Ethics..................................................................................................................................307

Most Ethical Firms...........................................................................................................308

Least Ethical Firms..........................................................................................................308

Ethics Scenario..................................................................................................................309

Customers .......................................................................................................................311

Employees .......................................................................................................................312

Collective Bargaining Organizations ............................................................................313

Shareholders ...................................................................................................................313

Board of Directors ..........................................................................................................314

Investment Community .................................................................................................315

Senior Managers and Ethical Decision Making ..........................................................315

Strategic Leadership and Growth ………………………………………………. .... 317

Scandals and Strategic Leadership ...............................................................................319

Industry Evolution and Strategic Leadership .............................................................321

Introduction ............................................................................................................. 321 Growth .................................................................................................................... 322

Maturity................................................................................................................... 322

Decline .................................................................................................................... 323

Discussion Questions .....................................................................................................324

References .......................................................................................................................325

Hershey Mini Case .........................................................................................................327

Chapter 14 ................................................................................................. 329

Wealth Creation ........................................................................................ 329 Learning and Assessment Goals ...................................................................................331

Balanced Scorecard and Wealth Creation ...................................................................332

Customer Wealth ...........................................................................................................334

Consumer Costs ...................................................................................................... 335 Firm Costs ............................................................................................................... 335

Shareholder Wealth .......................................................................................................336

Liquidity Ratios ....................................................................................................... 337 Asset Management Ratios ....................................................................................... 337

Debt Management Ratios ........................................................................................ 338

Profitability Ratios .................................................................................................. 338

Economic Value Added (EVA) and Market Value Added (MVA) ........................ 339

15

Employee Wealth ...........................................................................................................340

Positioning for Future Wealth ......................................................................................341

Capstone Simulation Measures of Wealth Creation ...................................................344

Discussion Questions .....................................................................................................345

References …………………………………………………………………………..346

Chapter 15 ................................................................................................. 347

Conducting Case Analysis: An Exercise in Wealth Creation ................. 347 Industry Structure .........................................................................................................351

Competitive Dynamics for the Capstone Simulation ..................................................354

Wealth Creation Measures ............................................................................................355

Conclusion ......................................................................................................................356

Recommendations ..........................................................................................................358

Chapter 16 ................................................................................................. 359

Comp-XM® .................................................................................................... 359 Balanced Scorecard........................................................................................................366

Board Query Questions .................................................................................................374

Major Cases................................................................................................379 Airbus A380 vs. Boeing 787...........................................................................................380

Amazon.com....................................................................................................................386

Archer Daniels Midland (ADM)....................................................................................388

BNSF Railroad.................................................................................................................394

Chevron.............................................................................................................................401

Disney................................................................................................................................408

G.M....................................................................................................................................411

Global Steel Industry.......................................................................................................414

Louis Vuitton Moet Hennessey.......................................................................................422

McDonald’s......................................................................................................................428

Oracle...............................................................................................................................431

Appendix .................................................................................................... 436 U.S. Domestic Data Sources ..........................................................................................436 International Data Sources ............................................................................................437

Glossary ...................................................................................................... 438

Index ........................................................................................................... 444

16

17

Inside the Mind of the Global CEO

This article highlights an interview with the CEO and Chairman of the Board of Directors of

Caterpillar, Douglas R. Oberhelman. Caterpillar is one of the thirty (30) firms that make up the

Dow Jones Industrial Average. The company is viewed by many analysts as a barometer of the

health of the global economy.

This interview provides helpful insights into how emerging markets may develop in the future.

Oberhelman’s responses contain the thought processes and values of a successful corporate leader.

His responses showcase viewpoints as well as an agenda for success in important developing

markets (e.g. BRIC) and other markets of future importance. Oberhelman discusses not only what

markets are emerging but also, how and why firms should conduct business in these emerging

markets. This interview provides us a unique opportunity to go “inside the mind” of a truly global

CEO.

The person who conducted the interview was Michael Pettus, an Associate Professor of

Management at the Tabor School of Business at the Millikin University in Illinois.

Pettus : Why do you think a discussion of strategies for emerging markets is important?

Oberhelman : I could sum it up in one word—growth. The developed markets will continue to be

important, but when it comes to new customers and new opportunities there are tremendous

possibilities in the emerging markets. Just look at income as an example. For about 10 years, U.S.

discretionary income has been flat while worldwide discretionary income has grown like no time in

history. The result is higher growth in emerging markets, and lower growth in developed markets.

Pettus : You graduated from Millikin University in 1975 with a degree in finance and then

you went to work for Caterpillar. Your first international assignment was in Uruguay. That

would not appear to be a usual starting point for a new graduate. Can you tell us what

happened?

Oberhelman : I had a choice of living in Argentina or Uruguay. Looking back, it was a tremendous

experience, but back then in the early 1980’s, both countries were pretty dangerous. They were

under martial law and sometimes people would just disappear from those countries and other

countries during this time period. In the late 70’s, oil prices spiked and gasoline went from about 30

cents a gallon to over a dollar a gallon. The resulting recycling of those petrol dollars around the

world had a tremendous impact in Latin America. Mexico was the first country to devalue its

currency in 1982 and many other Latin American countries followed. This was the first real

currency crisis in emerging countries. I saw many countries go nearly bankrupt, and I saw the

impact that had on businesses, communities and individuals.

I learned a great deal about international finance, currency movements, and banking. I remember

staying at the Sheridan Hotel in Argentina and every day my rate would go up because inflation was

out of control. When I got there it was something like 20 pesos to the dollar; when I left it was

more like four million pesos to the dollar. This was similar to the German inflation in the 1930’s.

Pettus : A lot of the academic community and practitioners feel that the BRIC countries

(Brazil, Russia, India & China) are going to be growth engines for the future. Do you share

that view? Whether you do or don’t, could you contrast and compare those countries?

18

Oberhelman: Yes, I do believe that, but I also think that we need to look beyond just BRIC (as a

block of countries) and look at each on its own merit. Every one of those countries is completely

different. And we shouldn’t forget there’s another set of emerging countries, and I would put

Indonesia right at the top.

When we graduated from college in the 1970’s there were probably 3 ½ billion people on the Earth.

There were probably only a billion or so living in countries open for international business. Russia

was a largely closed market in the 1970s due to the Cold War. India was basically closed. China

was completely closed. Viet Nam was just emerging in Southeast Asia from a terrible destructive

war situation.

Today, with the seven billion people on the planet, there are probably only 500,000 million that we

can’t sell due to U.S. government policy. All of these 6½ billion people want to live as

progressively and modern as we do. Therefore, multinational firms have many more international

growth opportunities today. There are three factors which will be important over the next 15 years:

(1) discretionary incomes rising, (2) the growing middle class, and (3) the rapidly growing

population.

Most of the growth will be in emerging markets. They are expected to grow three to four times

quicker than the developed world in the coming decade, and they bounce back from downturns

faster than the highly indebted parts of the developed world. This has just been witnessed from the

recent recession.

Every one of those BRIC, plus Indonesia, the Middle East, and a couple countries in Africa will

provide firms tremendous opportunities. China’s had problems sustaining growth at 12% and they

may likely never see that again, but with growth at around 8%, China remains an excellent

opportunity. Brazil has stumbled a little bit, but it is a great opportunity. It seems like every year

that India is 3 steps forward and 2 steps back. However, it’s still a key market.

Russia is a great opportunity, but it’s a small country in terms of population (approximately 142

million people) but presents large opportunities from a resource standpoint. The CIS as a whole is

about 228 million people. When compared to China, the CIS is small, but in comparison with

Brazil, the CIS has a larger population and more natural resources.

As for the Middle East, Caterpillar has had a long-term presence. We have dealer relationships of

more than 60 years, a Caterpillar Marketing and Product Support organization in territory, and the

recently opened parts distribution center in Dubai to better serve our customers in the region.

Despite some political turmoil in this region, there are good reasons why we believe in sustainable

growth. This region has important natural resources, a young population and huge consumer needs.

For example, with the relative high oil prices, the region is running a high current account surplus.

About 40 percent of the world's crude oil reserves are controlled by countries in the Middle East.

To keep pace with the growing population as well as an increasing urbanization, especially in

countries like Saudi Arabia, the UAE (United Arab of Emirates) and for that matter also Africa,

these countries are increasingly directing funds towards infrastructure development with a focus on

education, healthcare, transportation and power generation. Our product range is well suited for the

region as it has important needs for infrastructure such as road, irrigation power networks and

boasts a significant oil and gas activity – all segments we play in.

19

So when you talk about emerging markets, it’s really a country by country analysis. Every one of

those countries has different problems and challenges but great opportunities in the future.

Pettus : You mentioned Brazil, can you talk a little bit about that?

Oberhelman : In the 80s, military-controlled Brazil was deep in debt crisis. Today, Brazil is a

modern, but still an emerging market. Firms in Brazil have had their balance sheets completely

restored and they have positive reserves. These firms’ currency strengthened during the early 2000s

until the global recession hit. But there are about 200 million people there and the political system

has been relatively stable now for about 10 years. Growth is occurring. There are a number of

activities occurring in Brazil, such as the Olympics and the World Cup games, which provide

additional opportunities. Brazil is becoming a much more developed market. However, a great deal

of infrastructure investments will be required to support these developments.

Pettus : I think that China may be a step or two ahead of the other emerging markets based

upon the fact that they’ve got infrastructure already in place. Virtually everybody that I talk

to wants to establish a position in China.

Oberhelman : Earlier this year (2013), I met with the Premier Li Keqiang, about half his new

ministers, and other vice ministers. I was pleased with what I’ve heard. They’ve really reformed

government. China is going to be a force to reckon with for a very long time. Today Caterpillar has

about 100 competitors inside China and at least a handful of those aspire to expand beyond China

and compete in international markets (including the United States). And I would say that every big

multi-national company from around the world will have greater competition from these firms.

Pettus : How much infrastructure is in place within China?

Oberhelman : We’ve seen rapid infrastructure development, and there is still much more to come.

The rate of urbanization in China has essentially doubled in 30 years. The forecast is that in the

next 40 years it will go to 80%, which would be similar to Europe and North America. If that

happens, that’s another 400-600 million people going into urbanization. An intensive infrastructure

will be needed to develop and support this growth. While there has been a lot of development in

parts of China, the infrastructure in the Western part of the country looks like the U.S. in the 1950’s.

Over the next 15 years China is forecast to build 5 million new buildings and 50,000 skyscrapers,

equivalent to building two cities the size of Chicago every year. The massive migration from rural

areas to urban areas will create multiple mega-cities with populations exceeding 25 million, and

many more with populations exceeding 1 million. These megacities will be home to China’s

growing middle classes, creating consumer markets larger than today’s Japan and Spain,

respectively. In China, the number of urban middle class households will quintuple. China has the

potential to revolutionize mass transit. It already has plans for building new metros, highways, and

high-speed trains in its top 170 cities. This represents massive opportunities for developers and

construction companies. In addition, massive increases in demand for electricity will be driven by

this growth, requiring investments in coal fired, hydropower, nuclear, wind powered, and renewable

energy sources.

Pettus : In the emerging markets, is the government a constraint or an accelerator?

Oberhelman : As an example, in my experience in China the government is open for investment.

But, we’ve worked for many years on building relationships. To be successful, you have to find a

way to communicate with, or work with the government.

20

We’ve had a similar experience with the Brazilian government, and really, most emerging

countries. As I said before, every country is different, but they often try to protect their domestic

markets in three ways: : (1) Many of these countries don’t always want foreign investment, (2) they

often restrict foreign investment, or (3) they don’t want foreign imports. It can be a challenge, but

just like we do here in the United States, we try to educate on the benefits of open trade.

Pettus : There has been a recent development in Venezuela, Do you think the death of Hugo

Chavez will help or hurt our relationship with that country?

Oberhelman : Yes, I think it will definitely help, but it’s going to take some time. I think their

biggest challenges come in managing their huge oil reserve. The new government must use this

resource to support the Venezuelan people. I believe that this will happen.

Pettus : How do you think the Chinese government views the US?

Oberhelman : Well I think they view us a lot like we view them—they see the opportunities that

can come from working together, but they are skeptical. For example, they admire the American

entrepreneurial system but they don’t like capitalism. I clearly think their goal is to be the primary

world power in the future, and they are prepared for the long haul. At the same time, I think they are

very worried about social problems inside China.

And they’ve got to be very cautious how they manage their economy. Frankly, I don’t know how

you can centrally control an economy that will essentially double in a relatively short time frame.

I think U.S.-China relations will continue to develop, but it’s going to be gradual. Our two countries

need each other, so we need to find a way to manage the relationship—socio-economically,

politically and militarily.

Pettus : How about with India, is that a different kind of challenge?

Oberhelman : Completely different. I don’t see India challenging the U.S. or China as a

competitive power. They have a great educational system. However, there is a significant social

system inside India that holds them back.

Pettus : How about Russia? How would they view the U.S. government?

Oberhelman: It’s a complex relationship. Russia still wants to see itself as a superpower, though it

doesn’t have the economic power and the population to be one. There is still a lot of suspicion, but

on the other hand, it is a dynamic economy with a lot happening and with a huge potential. We see a

lot of opportunities for trade and business. And that is what brings countries together. The more

investment, business and social ties we can create between both countries will be a tremendous

benefit for both countries. And that will help us learn to work together.

Pettus : Do you see the CIS as an integrated block?

Oberhelman: The CIS is pretty much what it says, a number of independent states who cooperate in

some fields, but can pursue totally different policies in other fields. It is certainly not as integrated

as the European Union is today.

Pettus : That’s going to make it a lot tougher then.

21

Oberhelman: The Russian Federation is the largest country in the CIS and the relation between

Russia and the other CIS-members is also complex. I do not see a consensus to go beyond the

current cooperation in intra CIS trade.

Pettus : How does the Brazilian government view the U.S.?

Oberhelman: I think the view is favorable. They want to be a primary trading partner for the United

States. I think they respect our system and like what we’ve done.

Pettus : How did Caterpillar build the international infrastructure they have now?

Oberhelman : Post-WWI & II, the world needed infrastructure and we were about the only firm who

had the equipment to build it. So we had a name and we had distributors all over the world. We

started constructing plants overseas and this development has continued for decades. This

construction is really in the DNA of our company. This is important because 2/3 to 3/4 of our

business is outside the U.S.

Pettus : Do you see that percentage increasing?

Oberhelman : I think that percentage is probably about where it is going to stay.

Pettus : How do you see outsourcing?

Oberhelman : Well, outsourcing has an unfair negative connotation … everybody has

outsourcing. Firms generally outsource because it is not a core competency which they have.

Pettus : Do you have assets in highly volatile countries like North Korea and Syria?

Oberhelman : Countries like Syria, North Korea, Iran and Cuba do not have political stability. Even

if we weren’t prohibited from doing business in these countries – which we are per U.S. export

control and economic sanctions laws and regulations – political stability is a big risk factor that we

consider when we look at investing internationally in markets which are volatile.

Pettus : One of the things that you did is you bought a pretty large company in Milwaukee.

How has that helped your international posturing?

Oberhelman : We purchased a mining company called Bucyrus. You could find Bucyrus

equipment in virtually every mine on the planet. From Zambia to Australia to Madagascar to

Canada to the US – you name it – they are there. You can also find Cat equipment in those same

mines. We didn’t necessarily expand our footprint with that acquisition, but we expanded our

product line. The Bucyrus products really complemented our mining business.

Pettus : Do you look at industries first or countries first?

Oberhelman : Industries. When I became CEO almost four years ago, we updated our corporate

strategy. A big part of that involved looking at the industries we are in. We tried to identify highly

attractive industries and allocate our resources accordingly. That’s where you start.

Pettus : Do you have your own people who do that on a country by country basis?

22

Oberhelman: We have a tremendous strategic team at Caterpillar that looks at industries and

countries—all while considering the needs of our customers. Most of the issues we address start

within our internal team, but we also use some external advisors.

Pettus : What would you like me to tell the academic community? The topic is “success in

emerging markets” – if you could just tell us one thing.

Oberhelman: Nothing beats actually traveling to the emerging markets we are talking about. Call

on or visit a university and talk to their professors and maybe spend a semester there. That’s what I

tell our people here about international markets: don’t tell me about it if you’ve never been there. If

you’re going to teach students about Brazil’s economy – go down there and see how business is

done..

Pettus : I guess the only market that we haven’t talked about is Southeast Asia – do you have

any thoughts on those markets?

Oberhelman: Yes, I’ve mentioned Indonesia is a strong market. There is vast demand for

infrastructure projects in Indonesia, and the Indonesian government has issued a new economic

“master plan” with an emphasis on infrastructure projects. Indonesia’s ports are overstretched, its

electrical grid inadequate, and its road system is one of the least developed in the region. The

government has pledged US$150 billion on infrastructure spending in the next five years, although

two-thirds of this figure is expected to come from private investors.

From a market perspective, Thailand, Vietnam, and Malaysia are also emerging markets. When

China’s strengthens again, these markets are going to be favorable places to invest.

In addition, Myanmar is a growth market. Their population of more than 60 million is buying

everything from cell phones to bulldozers.

Pettus : Have we missed anything?

Oberhelman : We’ve missed Africa. But do you know who hasn’t missed Africa? China. China is

very actively and purposefully seizing the opportunities in Africa. Many African countries have

tremendous mineral and energy resources. And they are starting to realize that money invested in

these industries will benefit their own people.

China is short on resources, so they are looking at Africa as an opportunity. We are seeing all kinds

of Chinese investment, Chinese equipment, Chinese money, and Chinese workers going to Africa to

develop it. It should be very healthy for Africa, and for China. I’m not sure how healthy it’s going

to be for U.S. We are missing opportunities. As an example, we are starting to see some significant

infrastructure development within Africa.

Six of the 10 fastest growing countries in the world are in Africa (measured in GDP growth

between 2010 and 2016). Gains are to be expected across the board: banking and finance, consumer

goods, natural resources, agriculture and infrastructure. In 2012, South Africa launched a $430

billion, 15-year National Infrastructure Plan with 18 specific integrated strategic projects for

transport, energy, water, and sanitation, with aims to create jobs, green the economy, and strengthen

the delivery of basic services. South Africa aims to unlock mining development in Limpopo, North

23

West, and Northern Cape provinces.

There is also the trans-Algerian highway which will run 1200 km across the north of Algeria, from

the border with Morocco in the west to the Tunisian border, passing through 24 provinces. In

addition the Algerian government has earmarked a budget of $15 billion dollars for expanding the

country’s railway and road transport infrastructure over the coming five years.

These are just a few examples, but Africa is definitely making some progress.

Pettus : Are we behind in Africa?

Oberhelman : We (the U.S.) aren’t behind—we aren’t even in the game. I understand that Africa

has a lot of instability. We aren’t in the game because a lot of it is political risk, and our government

is disjointed in its approach to Africa. It’s risky. But Caterpillar has been involved in international

markets for years. In Africa in particular, we can build on a great legacy of 24 dealers with an

average of about 50 years Caterpillar experience.

And fortunately, in many cases, other U.S.-based businesses have been able to get in early and gain

a foothold, which is important. It’s much easier to establish relationships and gain customers early

on when you don’t have many competitors. It’s much more difficult when you are late to the party.

Right now, China is establishing relationships and gaining customers.

Pettus : Anything else that you would like to tell the academic community?

Oberhelman : Yes, I have come to the conclusion that there are not enough Americans that really

understand emerging markets. I admire you for taking this on because the emerging markets of

today are significantly different than they were even five years ago. Growth is occurring like

we’ve never seen in this country (U.S.). It’s just happening everywhere – the internet has opened it

up; the accessibility to capital has opened it up.

Students that graduate from college today better understand there’s competition in emerging

markets. And emerging markets are in every corner of the world! I can’t stress enough the

importance of learning about these countries, understanding what drives them and even more

importantly appreciating the opportunities for everyone if we learn to work together.

24

25

Chapter 1

Managing Environmental Turbulence

26

Learning and Assessment Goals

1. Understand why we moved into a recession within the U.S.

2. Understand why a global recession has occurred.

3. Understand the role the U.S. Government is playing to improve economic conditions with its economic stimulus plan.

4. Understand the economic state of affairs as of 2015.

5. Understand, at the firm level, how to grow in turbulent economic environments.

6. Understand how firms can maintain competitive positions in times of economic turbulence.

27

This book is about strategic management. It has two fundamental objectives. First, to

integrate all content from your discipline specific courses. This text will provide you with

knowledge to be able to understand how these content pieces are integrated between

themselves. Second, this text will show you how to use this integration, to establish

competitive advantage over time.

Strategic management is defined as the ability to achieve competitive advantage over

rivals over time1. To understand how this competitive advantage is achieved over time, we

use a business simulation. Simulations provide a risk-free environment in which to make

strategic decisions in response to changes in customers, competitors, and the environment.

The book is designed to explain strategic concepts and to show how these concepts are

integrated over time. This is the only complete strategic management text designed to be

used with the Capstone simulation. The flow chart on the next page shows how the

textbook integrates the Capstone simulation over time.

28

Figure 1

Strategic Management for the Capstone Business

Simulation

THEORY

PRACTICE

Figure 1

Strategic Management for the Capstone Business

Simulation (continued)

THEORY

PRACTICE

Chapter 5

Game Theory,

Labor Negotiating

and Competitive

Dynamics

Chapter 3

Utilizing Internal

Analysis to Build

Competitive Advantage

Over Rivals

Chapter 2

Industry Analysis and

Industry Evolution

for the 21st Century

Simulation

1) Using the

electronic sensor

industry as an

example, an industry

analysis will be

conducted.

2) Understand

industry evolution.

Chapter 1

Managing

Environmental

Turbulence

Chapter 7

Growth by Internal

Development

Chapter 6

Analysis of

Markets

and Positioning

Chapter 4

Business Level

Strategy

Simulation

1) Understand

how firms create

competitive

advantage

2) Understand

competitive

dynamics

Simulation

1) Understand how to

conduct an

environmental

assessment

2) Understand how to

conduct this

assessment over time

3) Understand decision

making to changing

conditions over time

Simulation

1) Integrate decision

making across all

functional levels of the

firm.

2) Understand the

impact of these

decisions upon

performance

Simulation

1) Understanding

sales forecasting

2) Understand the

application of

marketing

variables

Simulation

1) Understand how

to design internal

development

strategies

2) Understand how

internal

development

strategies are

implemented.

Simulation

1) Understanding

sales forecasting

2) Understand

decision making

when faced with

different outcomes

important to

different

shareholder groups

29

Figure 1

Strategic Management for the Capstone Business

Simulation (continued)

THEORY

PRACTICE

Figure 1

Strategic Management for the Capstone Business

Simulation (continued)

THEORY

PRACTICE

Chapter 10

Acquisition

Strategies

Chapter 9

Growth Via

Strategic

Alliances

Chapter 8

Corporate Level

Strategy and

Restructuring

Simulation

1) Develop an

understanding of

how strategic

alliances could be

integrated into the

simulation.

Chapter

13

Strategic

Leadership

Decision

Making

Simulation

1) Understand

the

components

of wealth

creation.

2) Understand

how wealth is

created and

destroyed.

Chapter 11

International

Strategies

Simulation

1) Strategic

leadership and

ethics

2) Understand

how strategic

leaders meet the

needs of various

stakeholders.

3) Understand

how strategic

leaders integrate

corporate and

business level

strategies.

Chapter 15

Conducting

Case Analysis:

An Exercise in

Wealth Creation

Chapter

14

Wealth

Creation

Chapter

16

Comp-

XM®

Simulation

1) By treating each market

segment as an industry,

understand which segments

a firm should develop.

2) Understand how firms

can restructure their

portfolio of businesses to

achieve competitive

advantage

Simulation

1)

Determine

wealth

creation for

Capstone

Simulation

teams.

Simulation

1) Assessment

1) Design of

global strategy

2) Understand

how competitive

advantage can

be achieved in a

global

environment

Chapter 12

Simulation

1) Decision

making

under

conditions of

international

uncertainty

2) Sales

forecasting

ramifications

Global DNA

30

For decades strategic management textbooks have been focused upon translating

theory into practice. A key concept is viewing strategic management as streams of decisions

over time2. This dynamic component is important because firms do not make static

decisions. In addition, a firm’s environment change over time. As such, a firm’s strategy

must evolve over time. Dynamic firm decision making is required for firm growth in the

long run.

In general, the Capstone simulation, is based upon decision making over time. The

simulation begins as an industry moving from a regulated to a deregulated environment.

The transition of an industry from a regulated a deregulated industry represents a

“Schumpeterian shock3” The simulation uses a “hypothetical electric sensor industry” as the

industry which has been deregulated. Chapters 1 and 2 of the text are focused upon

managing environmental uncertainty and conducting industry analysis under changing

conditions.

While a clear understanding of the industry the firm is competing in is of significant

importance, a firm’s relative position via competitors is of crucial importance. The firm

uses its resources and capabilities to achieve and sustain a competitive position within the

industry. Resources and capabilities provide the basis upon which the firm’s builds

competitive advantage. It is not the resources and capabilities themselves with dictate

competitive advantage, it is how these recourses and capabilities are used which allows the

firm to grow and sustain advantages over time4. Chapters 3 & 4 address this important

topic.

The U.S. economy is gradually moving towards economic recovery. However, this

recovery has been very slow. The recession hit the entire global community hard. Emerging

markets have been growing more quickly than fully developed economies. One reason is

because many developing markets have many industries which are state owned. By “state owned,” I mean that the primary stakeholder is the government.

With one decision maker, it makes it easier for firms in an industry to do business

because price and profits are government controlled5. The government of these markets can

also prevent competition from outside the industry by maintaining barriers to entry.

A topic which has not been fully developed in many strategic management texts is

how the firm can develop accurate sales forecasting in the current time period and beyond.

The simulation shows why this concept is important. If a firm sales forecast is too

aggressive, the firm will generate excess inventory. Excess inventory leads to higher

inventory carrying costs. Higher carrying cost can lead to emergency loans. These loans

must be paid back which could hurt financial performance (eg. net income) in the year in

which the loan was incurred and in future years.

Sales forecasts which are too pessimistic lead to customers lost customers. The

firms’ customers may buy product(s) from competitors who can meet their demand.

In addition, a firm’s knowledge of strategic industry factors in all segments is of

crucial importance. The simulation refers to these factors as key buying criteria. An

understanding of these factors is important in the current time period, but also as the

industry evolves over time6. The firm must build resources and capabilities to serve market

segments in the current time period and over time based upon accurate sales forecasting.

The firm has many stakeholders. One group of stakeholders could be the firm’s

collective bargaining organization. Competitive dynamics helps us to understand the

strategic decisions the firm makes over time. These decisions have a direct impact upon the

financial indicators of the firm and its competitors over time. This analysis is the foundation

31

of the firms and competitors position over time. This discussion is reviewed in Chapter 5,

Game Theory, Labor Negotiating and Competitive Dynamics.

Chapter 6, Analysis of Markets and Positioning. A central concept which in

discussion is sales forecasting. Without relatively accurate sales forecasts, a firm will not be

able to implement its designed strategy. It is also important to understand critical

components of marketing because it is these components which interface with the existing

and future customer base.

Firms have four general options in terms of how they can grow: Chapter 7-

Internal Development, Chapter 8- Corporate Level Strategies and Restructuring,

Chapter 9- Strategic Alliances, and Chapter 10 Acquisitions. The primary focus of the

simulation is upon growth by internal development. Strategic alliances and acquisitions are

discussed in Chapters 9 and 10.

The simulation has begun to incorporate international development. This is quite

important. Of the 30 companies which make up the Dow Jones averages, most generate

more international revenue than domestic revenues. International strategies are discussed in

Chapter 11. Chapter 12: Global DNA discusses how international strategy can be

successfully implemented in various global environmental conditions.

The simulation has incorporated the important concept of ethics. Firms have many

stakeholders and each of the needs of these stakeholders must be met by a firm’s senior

management team. How the needs of each stakeholder group can be met ethically is

discussed in Chapter 13. A key takeaway from the chapter is that if senior managers are

attempting to maximize their own wealth, this takes time away from meeting stakeholders’

needs.

In general, this means that a firms’ wealth creation Chapter 14 is not being

achieved. The text addresses wealth creation from a modified balanced scorecard

perspective. A key limitation of the balanced scorecard is that it’s focused upon historical financial performance. These indicators do not necessarily predict future performance. The

following elements of the balanced scorecard are discussed: (1) shareholder wealth (2)

customer wealth (3) employee wealth (4) positioning for future wealth.

The simulation is a crucial aspect of any students learning. It examines the growth and profitability of a firm in a competitive setting over time. Case study analysis is also

important because students must understand what will happen to a specific firm over time.

Cases provide a rich and detailed history of how a specific firm has grown revenue and/or

(profit)/(losses) over time. Chapter 15 provides a guide which includes how a case analysis

could be conducted. While your professor will provide you with specifics, the chapter

provides general aspects of case analysis which may be important.

The founder and CEO of the simulation has been on the Board of Directors of the

AACSB. In his role, he has focused upon “assurance of learning” from a student

perspective. “Assurance of learning” is a concept which is difficult to measure. His firm

developed COMP-XM as an assessment vehicle to measure “assurance of learning”.

Chapter 16 is the COMP-XM chapter in the text. The examples used are taken from actual

simulation rounds. The questions at the end of the chapter are designed to provide for

“assurance of learning” as has been discussed by the AACSB.

This completes the overview.

32

We live in a chaotic, changing world. The economic ramifications of 2007-2010

have had a negative economic impact on most emerging and fully developed countries

throughout the world. The United States has been very significantly impacted by this

economic downturn. Some economists believe that the 2007-2010 time period

represented a depression rather than a recession.

Are the 1930’s depression conditions upon us during 2007-2010? The Great

Depression of the 1930’s may have a more modern version. This chapter will address

ways of dealing with current economic conditions. If firms are to be successful in

current economic times, a number of decisions will need to be made which address

conditions specific to modern times. The first question that needs to be raised is, “Are

we in a depression or a recession?” In the United States, the Business Cycle Dating

Committee of the National Bureau of Economic Research (NBER) is generally seen as

the authority for dating U.S. recessions. The NBER defines an economic recession as:

“a significant decline in [the] economic activity spread across the country, lasting more

than a few months, normally visible in a reduction in real GDP growth, real personal

income, employment (non-farm payrolls), industrial production, and wholesale-retail

sales7.” Academics, economists, policy makers, and businesses defer to the

determination measurement by the NBER for the precise dating of a recession’s onset

and end8. A depression is a severe economic downturn that results in a decline in real

GDP exceeding 10% and is a recession lasting three or more years9. Table 1.1 identifies

the conditions in the Great Depression of the 1930’s and the (2007-2010) economic

condition.

Table 1.1 Comparison of the Great Depression (1930s) to the

Current (2007-2010) Economic Conditions

Factor 2007-2010 1930’s

GDP Less than 5% Down 30%

Unemployment 5-10% 25-30%

Consumer prices Fairly stable Down 20-30%

During the 1930’s depression gross domestic product fell by over 30 %10. Since

2007 gross domestic product has fallen by less than 5 %. While in 2007-2010

unemployment hovered about 5-10 %, unemployment during the 1930’s depression was

approximately 25-30 %. In the 2007-2010 time period, consumer prices have held fairly

stable; however, during the Great Depression there was between a 20-30 % reduction in

consumer prices. Fortunately, this economic downturn does indeed appear to be a

recession as opposed to a depression. However, the U.S. economy experienced its worst

economic conditions since the Great Depression11. The U.S. Government has played a

very significant role (e.g. Chrysler and G.M.) throughout this period of recession.

In essence, the government has been regulating economic conditions (e.g.

economic stimulus package). As the government reduces its regulatory role, firms will

33

need to learn how to adjust to the new economic environment. These economic

conditions (2007-2010) have had a significant impact upon industries and firms. Let us

begin with what caused the current (2007-2009) economic crisis.

U.S. Economic Collapse What happened was caused by a combination of two factors. The first factor was

people losing their jobs causing them not to be able to pay their mortgages. In the U.S.,

significant job losses have been going on since December 2007 and accelerated in

September 2008. In 2008, 2.6 million jobs were lost. From January through April of

2009, 2.6 million jobs were also lost.

The rise of advanced economies in Russia, Brazil, India, and China increased the

total global labor pool dramatically. Recent improvements in communication and

education in these countries has allowed workers to compete more effectively with

workers in traditionally strong economies, such as the United States. This surge in labor

supply has provided downward pressure on wages and contributed to unemployment.

The second factor that has contributed to the challenging economic conditions is

falling housing prices in the U.S. Historically, the U.S. housing market has been very

strong. From the mid-1990 to 2005, housing prices grew. During the same period of

time, the U.S. gross domestic product (GDP) per capita was rising.

Housing prices stopped increasing in 2006, started to decrease in 2007, decreased

in 2008 and have fallen about 25% from the peak in 20059. During 2007-2010, the

decline in prices meant that homeowners had more difficulty refinancing their mortgage

rates. This action caused delinquencies and defaults of mortgages to increase sharply,

especially among subprime borrowers. Sub-prime loans were made to customers who

had spotty credit histories. In 2006, it was estimated that over half of the loans were sub-

prime. Banks who had financed these mortgages tried to sell the loans to other banking

institutions. In order to sell the loans, these institutions had to lower the price. These actions made the initial bank and the bank who acquired the loans worse off. In general,

this is what led to the demise of Bear Stearns and Lehman Brothers. Many other firms

were also dramatically affected. From Table 1.2, the top U.S. bankruptcy filings of all

times included six firms in the United States.

34

Table 1.2

Top 10 U.S. Bankruptcy Filings of all Time

Company

Bankruptcy

Date

Assets ($ billions)

1. Lehman Brothers 6/15/2009 691

2. Washington Mutual 9/26/2008 328

3. Worldcom Inc. 7/21/2002 104

4. General Motors 6/1/2009 91

5. Enron 12/2/2001 66

6. Conseco Inc. 12/17/2002 61

7. Chrysler 4/30/2009 39

8. Thornburg Mortgage 5/1/2009 36

9. Pacific Gas and Electric 4/6/2009 35

10. Texaco Inc. 4/12/1987 34

Although the economic crisis started in the home mortgage market, it spread to

commercial real estate, corporate junk bonds, and other forms of debt. Total losses to

U.S. banks reached as high as one-third of the total bank capital. The crisis has led to a

sharp reduction in bank lending, which in turn caused a severe recession in the U.S.

economy10. How mortgages were affected needs to be discussed. Borrowers were given low mortgage rates from banks for the first two to three

years (these initial low rates were called “teaser rates”) 12. The strategy was that by the time the teaser rates expired and the rates were to be adjusted upward, the value of their homes would have increased enough so that a new mortgage could be taken out and the

old mortgage paid off. However, this strategy worked only as long as housing prices

were increasing.

When housing prices stopped increasing in 2006, this strategy no longer worked13.

Old mortgages could no longer be refinanced, so the borrowers were stuck with higher

mortgage rates that they could not afford, and the default rates started to increase. From

the first quarter of 2006 to the third quarter of 2008, the percentage of mortgages in

foreclosure more than doubled from 4.5 % to 10 %14. This foreclosure rate was the

highest since the Great Depression. According to data from Bankruptcy Data.com, a division of New Generation

Research, Inc., bankruptcy filings among publicly traded companies surged 74 % in 200815. There were 136 bank bankruptcy filings in 2008, compared with 78 in 2007. While the year-over-year growth in bankruptcies rose quickly, the value of the firms seeking protection grew much faster. The 136 banks seeking bankruptcy protection in 2008 had about $1.16 trillion in assets, compared with just $70.5 billion in assets for banks filing for bankruptcy protection in 200716.

35

U.S. Government Stimulus Plan The U. S. government tried to stabilize this economic crisis. President Obama’s

economic stimulus package, $787 billion, has been an attempt to get the economy back

on track. On February 10, 2009, the Senate voted 61-37 to approve President Obama’s

economic stimulus bill. The first piece of the plan would create one or more banks that

would rely on taxpayer and private money to purchase and hold the banks’ bad assets17.

In the credit markets, the administration and the Fed are proposing to expand a lending

program that would spend as much as $1 trillion to make up for the $1.2 trillion decline

created between 2006 and 2009 by issuing securities backed primarily by consumer

loans18.

The second major component of the plan gave banks capital with which to lend.

Banks that receive new government assistance cut the salaries and perks of their

executives and sharply limited dividends and some corporate acquisitions19. The third piece of the plan uses the last $350 billion that the Treasury has

allocated for the bailout to rely on the Federal Reserve’s ability to create money. The Fed’s money enabled the government to become involved in the management of markets and banks20.

By comparing the first six months of 2006 with the first six months of 2009,

results were not promising. Retail sales have decreased from $360 billion in 2006 to

$340 billion in 200921. Construction of new homes has declined from approximately 2

million in 2006 to less than 500,000 in 200922. The purchasing managers’ index shows

the manufacturing sector activity has declined significantly since 2006. Orders for

nondefense capital goods decreased from over $60 billion in 2006 to less than $50

billion in 200923. Jobless claims increased from 300,000 to over 600,000. In 2009, the

number of people who are receiving jobless benefits rose to 670,000 million individuals.

This is the highest total since 196724. The impact of the recession upon the

U.S. auto industry has been especially severe.

U.S. Auto Industry G.M. and Chrysler received billions of dollars in government funds to try to

return to profitability. As of mid-2009, nothing positive had happened. Chrysler

emerged from Chapter 11 bankruptcy (7 th

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