Hltwhs002 follow safe work practices for direct client care

HLTWHS002

FOLLOW SAFE WORK PRACTICES FOR DIRECT CLIENT CARE

LEARNER RESOURCE

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T A B L E O F C O N T E N T S

TABLE OF CONTENTS ........................................................................................................................................ 2

COURSE INTRODUCTION .................................................................................................................................. 5

ABOUT THIS GUIDE ..................................................................................................... ERROR! BOOKMARK NOT DEFINED. ABOUT THIS RESOURCE ...................................................................................................................................... 5 ABOUT ASSESSMENT .......................................................................................................................................... 6

ELEMENTS AND PERFORMANCE CRITERIA ....................................................................................................... 8

PERFORMANCE EVIDENCE AND KNOWLEDGE EVIDENCE ............................................................................... 10

PERFORMANCE EVIDENCE ....................................................................................................................................... 10 KNOWLEDGE EVIDENCE .......................................................................................................................................... 10

ASSESSMENT CONDITIONS ............................................................................................................................ 12

PRE-REQUISITES ............................................................................................................................................. 12

TOPIC 1 – FOLLOW SAFE WORK PRACTICES FOR DIRECT CLIENT CARE ........................................................... 13

FOLLOW WORKPLACE POLICIES AND PROCEDURES FOR SAFE WORK PRACTICES AND IDENTIFY EXISTING AND

POTENTIAL HAZARDS IN THE WORKPLACE, REPORT THEM TO DESIGNATED PERSONS, AND RECORD THEM

ACCORDING TO WORKPLACE PROCEDURES AND IDENTIFY RISKS OF INFECTION AND REPORT THEM

ACCORDING TO WORKPLACE PROCEDURES ................................................................................................... 13

CONTACT TRANSMISSION OF INFECTION..................................................................................................................... 13 IDENTIFY RISKS OF INFECTION .................................................................................................................................. 15 IDENTIFYING A HAZARD .......................................................................................................................................... 15

IDENTIFY ANY CLIENT-RELATED RISK FACTORS OR BEHAVIOURS OF CONCERN, REPORT THEM TO

DESIGNATED PERSONS, AND RECORD THEM ACCORDING TO WORKPLACE PROCEDURES ............................. 16

IDENTIFYING SOURCES OF VIOLENCE .......................................................................................................................... 18 RISK REDUCTION STRATEGIES ................................................................................................................................... 19

FOLLOW WORKPLACE POLICIES AND PROCEDURES TO MINIMISE RISK ......................................................... 22

IDENTIFY AND REPORT INCIDENTS AND INJURIES TO DESIGNATED PERSONS ACCORDING TO WORKPLACE

PROCEDURES ................................................................................................................................................. 23

REPORTING INCIDENTS ........................................................................................................................................... 23

TOPIC 2 – FOLLOW SAFE WORK PRACTICES FOR MANUAL HANDLING ........................................................... 24

FOLLOW MANUAL HANDLING PROCEDURES AND WORK INSTRUCTIONS FOR MINIMISING MANUAL

HANDLING RISK ............................................................................................................................................. 24

PRINCIPLES OF MANUAL HANDLING ................................................................................................................ 24

IDENTIFY MANUAL HANDLING HAZARDS AND REPORT IN LINE WITH WORKPLACE PROCEDURES ................. 27

WHAT IS THE CORRECT TECHNIQUE FOR LIFTING? ........................................................................................................ 27 RISK FACTORS FOR BACK INJURY .............................................................................................................................. 29 WHAT ARE THE CAUSES OF OCCUPATIONAL OVERUSE SYNDROME? .................................................................................. 29 WORKSTATION DESIGN (ERGONOMICS) ..................................................................................................................... 29 MANUAL HANDLING INJURIES .................................................................................................................................. 30

APPLY CONTROL MEASURES FOR MINIMISING MANUAL HANDLING RISK ..................................................... 31

HIERARCHY OF CONTROL ........................................................................................................................................ 31

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TOPIC 3 – FOLLOW SAFE WORK PRACTICES FOR INFECTION CONTROL .......................................................... 34

FOLLOW STANDARD PRECAUTIONS AS PART OF OWN WORK ROUTINE TO PREVENT THE SPREAD OF

INFECTION ..................................................................................................................................................... 34

FOLLOW PROCEDURES FOR RISK CONTROL AND RISK CONTAINMENT FOR SPECIFIC RISKS ....................................................... 35 PROTOCOLS FOR CARE FOLLOWING EXPOSURE ............................................................................................................. 36 PROCEDURES FOR THE ACCIDENTAL EXPOSURE TO BODY FLUIDS ...................................................................................... 36 PROCESS FOLLOWING A SHARPS INJURY ..................................................................................................................... 37 REMOVING SPILLS ................................................................................................................................................. 38 NON-HAZARDOUS SPILLS ........................................................................................................................................ 39

RECOGNISE SITUATIONS WHEN ADDITIONAL INFECTION CONTROL PROCEDURES ARE REQUIRED AND APPLY

ADDITIONAL PRECAUTIONS WHEN STANDARD PRECAUTIONS ALONE MAY NOT BE SUFFICIENT TO PREVENT

TRANSMISSION OF INFECTION ....................................................................................................................... 41

WHEN SHOULD YOU WASH YOUR HANDS WITH SOAP AND WATER? ................................................................................. 42 WHEN CAN YOU USE ALCOHOL-BASED HAND RUBS? ..................................................................................................... 43 PROTECTIVE EQUIPMENT ........................................................................................................................................ 44 HOUSEKEEPING .................................................................................................................................................... 44 CUTS AND LESIONS ................................................................................................................................................ 45 DISPOSAL OF SHARPS (NEEDLES, SYRINGES, BROKEN GLASS) NEEDLES AND SYRINGES .......................................................... 46 BROKEN GLASS ..................................................................................................................................................... 46 HEPATITIS B ......................................................................................................................................................... 46 BED LINERS (DISPOSABLE PRODUCTS) ........................................................................................................................ 47 EXTRA PRECAUTIONS .............................................................................................................................................. 47

TOPIC 4 – CONTRIBUTE TO SAFE WORK PRACTICES IN THE WORKPLACE ....................................................... 49

RAISE WHS ISSUES WITH DESIGNATED PERSONS ACCORDING TO ORGANISATIONAL PROCEDURES .............. 49

WHAT IS A HAZARD? ............................................................................................................................................. 49 EXAMPLES OF A HAZARD? ....................................................................................................................................... 49 WHAT SHOULD I DO IF I NOTICE A HAZARD? ............................................................................................................... 50

PARTICIPATE IN WORKPLACE SAFETY MEETINGS, INSPECTIONS AND CONSULTATIVE ACTIVITIES ................. 52

PROVIDING SUPPORT ............................................................................................................................................. 52

CONTRIBUTE TO THE DEVELOPMENT AND IMPLEMENTATION OF SAFE WORKPLACE POLICIES AND

PROCEDURES IN OWN WORK AREA ............................................................................................................... 54

WHAT IS PARTICIPATION IN WORK HEALTH AND SAFETY PRACTICES? ................................................................................ 54 EMPLOYEE AND EMPLOYER WHS RIGHTS AND RESPONSIBILITIES ................................................................................... 54

TOPIC 5 – REFLECT ON OWN SAFE WORK PRACTICES ..................................................................................... 56

IDENTIFY WAYS TO MAINTAIN CURRENCY OF SAFE WORK PRACTICES IN REGARDS TO WORKPLACE SYSTEMS,

EQUIPMENT AND PROCESSES IN OWN WORK ROLE ...................................................................................... 56

REFLECT ON OWN LEVELS OF STRESS AND FATIGUE, AND REPORT TO DESIGNATED PERSONS ACCORDING TO

WORKPLACE PROCEDURES ............................................................................................................................ 57

STRESS AT WORK................................................................................................................................................... 57 TIP 1: RECOGNIZE WARNING SIGNS OF EXCESSIVE STRESS AT WORK ................................................................................. 57 TIP 2: REDUCE JOB STRESS BY TAKING CARE OF YOURSELF .............................................................................................. 58 TIP 3: REDUCE JOB STRESS BY PRIORITIZING AND ORGANIZING ........................................................................................ 59 TIP 4: REDUCE JOB STRESS BY IMPROVING EMOTIONAL INTELLIGENCE .............................................................................. 60 TIP 5: REDUCE JOB STRESS BY BREAKING BAD HABITS .................................................................................................... 60 TIP 6: LEARN HOW MANAGERS OR EMPLOYERS CAN REDUCE JOB STRESS .......................................................................... 61 SHIFTWORK .......................................................................................................................................................... 62 YOUR METABOLISM AT NIGHT .................................................................................................................................. 63

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INCREASED RISKS ................................................................................................................................................... 63 SLEEP PROBLEMS .................................................................................................................................................. 64 ROTATING SHIFTS .................................................................................................................................................. 64

PARTICIPATE IN WORKPLACE DEBRIEFING TO ADDRESS INDIVIDUAL NEEDS ................................................. 66

SUMMARY ..................................................................................................................................................... 70

REFERENCES ................................................................................................................................................... 71

GLOSSARY ...................................................................................................................................................... 72

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U N I T I N T R O D U C T I O N

This resource covers the unit HLTWHS002 Follow safe work practices for direct client care.

This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

This unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, in both centre-based and home-based service provision.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

ABOUT THIS RESOURCE

This resource brings together information to develop your knowledge about this unit. The information is designed to reflect the requirements of the unit and uses headings to makes it easier to follow.

Read through this resource to develop your knowledge in preparation for your assessment. You will be required to complete the assessment tools that are included in your program. At the back of the resource are a list of references you may find useful to review.

As a student it is important to extend your learning and to search out text books, internet sites, talk to people at work and read newspaper articles and journals which can provide additional learning material.

Your trainer may include additional information and provide activities. Slide presentations and assessments in class to support your learning.

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ABOUT ASSESSMENT

Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements.

You are going to be assessed for:

 Your skills and knowledge using written and observation activities that apply

to your workplace.

 Your ability to apply your learning.

 Your ability to recognise common principles and actively use these on the job.

You will receive an overall result of Competent or Not Yet Competent for the assessment of this unit. The assessment is a competency based assessment, which has no pass or fail. You are either competent or not yet competent. Not Yet Competent means that you still are in the process of understanding and acquiring the skills and knowledge required to be marked competent. The assessment process is made up of a number of assessment methods. You are required to achieve a satisfactory result in each of these to be deemed competent overall.

All of your assessment and training is provided as a positive learning tool. Your assessor will guide your learning and provide feedback on your responses to the assessment. For valid and reliable assessment of this unit, a range of assessment methods will be used to assess practical skills and knowledge.

Your assessment may be conducted through a combination of the following methods:

 Written Activity

 Case Study

 Observation

 Questions

 Third Party Report

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The assessment tool for this unit should be complete