HLTWHS002
FOLLOW SAFE WORK PRACTICES FOR DIRECT CLIENT CARE
LEARNER RESOURCE
Developed by Enhance Your Future Pty Ltd 2 HLTWHS002 Follow safe work practices for direct client care Version 1.1
Course code and name
T A B L E O F C O N T E N T S
TABLE OF CONTENTS ........................................................................................................................................ 2
COURSE INTRODUCTION .................................................................................................................................. 5
ABOUT THIS GUIDE ..................................................................................................... ERROR! BOOKMARK NOT DEFINED. ABOUT THIS RESOURCE ...................................................................................................................................... 5 ABOUT ASSESSMENT .......................................................................................................................................... 6
ELEMENTS AND PERFORMANCE CRITERIA ....................................................................................................... 8
PERFORMANCE EVIDENCE AND KNOWLEDGE EVIDENCE ............................................................................... 10
PERFORMANCE EVIDENCE ....................................................................................................................................... 10 KNOWLEDGE EVIDENCE .......................................................................................................................................... 10
ASSESSMENT CONDITIONS ............................................................................................................................ 12
PRE-REQUISITES ............................................................................................................................................. 12
TOPIC 1 – FOLLOW SAFE WORK PRACTICES FOR DIRECT CLIENT CARE ........................................................... 13
FOLLOW WORKPLACE POLICIES AND PROCEDURES FOR SAFE WORK PRACTICES AND IDENTIFY EXISTING AND
POTENTIAL HAZARDS IN THE WORKPLACE, REPORT THEM TO DESIGNATED PERSONS, AND RECORD THEM
ACCORDING TO WORKPLACE PROCEDURES AND IDENTIFY RISKS OF INFECTION AND REPORT THEM
ACCORDING TO WORKPLACE PROCEDURES ................................................................................................... 13
CONTACT TRANSMISSION OF INFECTION..................................................................................................................... 13 IDENTIFY RISKS OF INFECTION .................................................................................................................................. 15 IDENTIFYING A HAZARD .......................................................................................................................................... 15
IDENTIFY ANY CLIENT-RELATED RISK FACTORS OR BEHAVIOURS OF CONCERN, REPORT THEM TO
DESIGNATED PERSONS, AND RECORD THEM ACCORDING TO WORKPLACE PROCEDURES ............................. 16
IDENTIFYING SOURCES OF VIOLENCE .......................................................................................................................... 18 RISK REDUCTION STRATEGIES ................................................................................................................................... 19
FOLLOW WORKPLACE POLICIES AND PROCEDURES TO MINIMISE RISK ......................................................... 22
IDENTIFY AND REPORT INCIDENTS AND INJURIES TO DESIGNATED PERSONS ACCORDING TO WORKPLACE
PROCEDURES ................................................................................................................................................. 23
REPORTING INCIDENTS ........................................................................................................................................... 23
TOPIC 2 – FOLLOW SAFE WORK PRACTICES FOR MANUAL HANDLING ........................................................... 24
FOLLOW MANUAL HANDLING PROCEDURES AND WORK INSTRUCTIONS FOR MINIMISING MANUAL
HANDLING RISK ............................................................................................................................................. 24
PRINCIPLES OF MANUAL HANDLING ................................................................................................................ 24
IDENTIFY MANUAL HANDLING HAZARDS AND REPORT IN LINE WITH WORKPLACE PROCEDURES ................. 27
WHAT IS THE CORRECT TECHNIQUE FOR LIFTING? ........................................................................................................ 27 RISK FACTORS FOR BACK INJURY .............................................................................................................................. 29 WHAT ARE THE CAUSES OF OCCUPATIONAL OVERUSE SYNDROME? .................................................................................. 29 WORKSTATION DESIGN (ERGONOMICS) ..................................................................................................................... 29 MANUAL HANDLING INJURIES .................................................................................................................................. 30
APPLY CONTROL MEASURES FOR MINIMISING MANUAL HANDLING RISK ..................................................... 31
HIERARCHY OF CONTROL ........................................................................................................................................ 31
Developed by Enhance Your Future Pty Ltd 3 HLTWHS002 Follow safe work practices for direct client care Version 1.1
Course code and name
TOPIC 3 – FOLLOW SAFE WORK PRACTICES FOR INFECTION CONTROL .......................................................... 34
FOLLOW STANDARD PRECAUTIONS AS PART OF OWN WORK ROUTINE TO PREVENT THE SPREAD OF
INFECTION ..................................................................................................................................................... 34
FOLLOW PROCEDURES FOR RISK CONTROL AND RISK CONTAINMENT FOR SPECIFIC RISKS ....................................................... 35 PROTOCOLS FOR CARE FOLLOWING EXPOSURE ............................................................................................................. 36 PROCEDURES FOR THE ACCIDENTAL EXPOSURE TO BODY FLUIDS ...................................................................................... 36 PROCESS FOLLOWING A SHARPS INJURY ..................................................................................................................... 37 REMOVING SPILLS ................................................................................................................................................. 38 NON-HAZARDOUS SPILLS ........................................................................................................................................ 39
RECOGNISE SITUATIONS WHEN ADDITIONAL INFECTION CONTROL PROCEDURES ARE REQUIRED AND APPLY
ADDITIONAL PRECAUTIONS WHEN STANDARD PRECAUTIONS ALONE MAY NOT BE SUFFICIENT TO PREVENT
TRANSMISSION OF INFECTION ....................................................................................................................... 41
WHEN SHOULD YOU WASH YOUR HANDS WITH SOAP AND WATER? ................................................................................. 42 WHEN CAN YOU USE ALCOHOL-BASED HAND RUBS? ..................................................................................................... 43 PROTECTIVE EQUIPMENT ........................................................................................................................................ 44 HOUSEKEEPING .................................................................................................................................................... 44 CUTS AND LESIONS ................................................................................................................................................ 45 DISPOSAL OF SHARPS (NEEDLES, SYRINGES, BROKEN GLASS) NEEDLES AND SYRINGES .......................................................... 46 BROKEN GLASS ..................................................................................................................................................... 46 HEPATITIS B ......................................................................................................................................................... 46 BED LINERS (DISPOSABLE PRODUCTS) ........................................................................................................................ 47 EXTRA PRECAUTIONS .............................................................................................................................................. 47
TOPIC 4 – CONTRIBUTE TO SAFE WORK PRACTICES IN THE WORKPLACE ....................................................... 49
RAISE WHS ISSUES WITH DESIGNATED PERSONS ACCORDING TO ORGANISATIONAL PROCEDURES .............. 49
WHAT IS A HAZARD? ............................................................................................................................................. 49 EXAMPLES OF A HAZARD? ....................................................................................................................................... 49 WHAT SHOULD I DO IF I NOTICE A HAZARD? ............................................................................................................... 50
PARTICIPATE IN WORKPLACE SAFETY MEETINGS, INSPECTIONS AND CONSULTATIVE ACTIVITIES ................. 52
PROVIDING SUPPORT ............................................................................................................................................. 52
CONTRIBUTE TO THE DEVELOPMENT AND IMPLEMENTATION OF SAFE WORKPLACE POLICIES AND
PROCEDURES IN OWN WORK AREA ............................................................................................................... 54
WHAT IS PARTICIPATION IN WORK HEALTH AND SAFETY PRACTICES? ................................................................................ 54 EMPLOYEE AND EMPLOYER WHS RIGHTS AND RESPONSIBILITIES ................................................................................... 54
TOPIC 5 – REFLECT ON OWN SAFE WORK PRACTICES ..................................................................................... 56
IDENTIFY WAYS TO MAINTAIN CURRENCY OF SAFE WORK PRACTICES IN REGARDS TO WORKPLACE SYSTEMS,
EQUIPMENT AND PROCESSES IN OWN WORK ROLE ...................................................................................... 56
REFLECT ON OWN LEVELS OF STRESS AND FATIGUE, AND REPORT TO DESIGNATED PERSONS ACCORDING TO