Loading...

Messages

Proposals

Stuck in your homework and missing deadline? Get urgent help in $10/Page with 24 hours deadline

Get Urgent Writing Help In Your Essays, Assignments, Homeworks, Dissertation, Thesis Or Coursework & Achieve A+ Grades.

Privacy Guaranteed - 100% Plagiarism Free Writing - Free Turnitin Report - Professional And Experienced Writers - 24/7 Online Support

How social computing improves customer service

13/10/2021 Client: muhammad11 Deadline: 2 Day

IST Chapter 9

In-Class Discussion

Chapter 9: Social Computing

1. Describe the benefits risks of social commerce to consumers and businesses.

2. Discuss 1) why social computing is so important in consumer relationship management; 2) how social computing improves customer service.

3. How can an organization best employ social computing technologies and applications to benefit its business processes?

Reply to the following two views:

Julian Lao

Chapter 9 Discussion

COLLAPSE

窗体顶端

1. Describe the benefits risks of social commerce to consumers and businesses.

Benefits of social commerce to customers include the following: better and fastervendors' response to complaints; customers can assist other customers;customers' expectations can be met more fully and quickly; customers can easilysearch, link, chat, and buy while staying in the social network's page. Social commerce encourages people to connect with a business through two-way communication. This allows customers to not only engage with your business, but it also gives them the opportunity to use social media as an efficient customer service channel where it's possible to solve problems. Social commerce helps you maintain those relationships by quickly informing your best customers of special promotions, new products, deep discounts and much more. If customers are happy with your products and customer service they will be more likely to buy from you again.

窗体底端

Alejandra Guerrero

Chpt 9 Discussion

COLLAPSE

窗体顶端

Social computing is an important and crucial tool in consumer relationship management because customer's have created elevated expectations about their interactions and experiences with a company and thus expanding consumers roles as being more than purchasers. Customers are now influencers as more and more people are relying on customer's reviews prior to purchasing a product. Consumer relationship management allows businesses to responds to customer's problems in a quick and appropriate manner. Social computing also improves customer service by allowing companies to be more attentive to customer's complaints and reviews of the company itself or their own personal experience they had with them due to customer relationship management. If consumers feel as if their problems are being handled with care then their bad experience will be lessened. With customers using social media, they are able to easily express their experience with the company whether good or bad. Customer service representatives are then able to easily answer customer's questions or concerns using personal or automated responses.

Homework is Completed By:

Writer Writer Name Amount Client Comments & Rating
Instant Homework Helper

ONLINE

Instant Homework Helper

$36

She helped me in last minute in a very reasonable price. She is a lifesaver, I got A+ grade in my homework, I will surely hire her again for my next assignments, Thumbs Up!

Order & Get This Solution Within 3 Hours in $25/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 3 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 6 Hours in $20/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 6 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 12 Hours in $15/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 12 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

6 writers have sent their proposals to do this homework:

Quality Homework Helper
Essay Writing Help
Premium Solutions
Isabella K.
Financial Solutions Provider
Study Master
Writer Writer Name Offer Chat
Quality Homework Helper

ONLINE

Quality Homework Helper

I am a PhD writer with 10 years of experience. I will be delivering high-quality, plagiarism-free work to you in the minimum amount of time. Waiting for your message.

$44 Chat With Writer
Essay Writing Help

ONLINE

Essay Writing Help

I will provide you with the well organized and well research papers from different primary and secondary sources will write the content that will support your points.

$32 Chat With Writer
Premium Solutions

ONLINE

Premium Solutions

I will be delighted to work on your project. As an experienced writer, I can provide you top quality, well researched, concise and error-free work within your provided deadline at very reasonable prices.

$44 Chat With Writer
Isabella K.

ONLINE

Isabella K.

I am an elite class writer with more than 6 years of experience as an academic writer. I will provide you the 100 percent original and plagiarism-free content.

$33 Chat With Writer
Financial Solutions Provider

ONLINE

Financial Solutions Provider

I have read your project details and I can provide you QUALITY WORK within your given timeline and budget.

$29 Chat With Writer
Study Master

ONLINE

Study Master

I have worked on wide variety of research papers including; Analytical research paper, Argumentative research paper, Interpretative research, experimental research etc.

$34 Chat With Writer

Let our expert academic writers to help you in achieving a+ grades in your homework, assignment, quiz or exam.

Similar Homework Questions

Helping process in social work - DAT565 Wk 6 - Practice: Wk 6 Exercises Q9 and 11 - How many ounces in a gallon of paint - Ransomware evolution mitigation and prevention - Hung liu paintings for sale - Love language for friends quiz - Acculturation Experience - Http secure adppayroll com au - Past tense of arise - What is molar solubility - Assignment 2 the gig economy - How to write a concert review example - Ear swab culture procedure - Stats - Non experimental approach in psychology - 5 minute persuasive speech examples - Carol chen miss san francisco - Jon krakauer outside article 1996 - Characteristics of living things reading comprehension - Annotated Bibliography Instructions - Golden valley nature reserve - Tata coffee annual report - Sit and reach test definition - Discussion topic .. Columbus or Lief Ericsson? - 1.5 tesla mri specifications - A railroad car of mass m - Gps and gsm based vehicle tracking system using arduino code - David christopher orthopedic surgeon case study - Mission - Assonance in jfk inaugural address - Vip x1 xf e - Poet - Global leadership foundation ei test - What is the primary objective of the financial manager - Vision mission and strategy of coca cola - Paradox macbeth act 1 scene 1 - Which is a characteristic of pseudoscience - Ted talk color blind or color brave - Kfc quality control system - Compute the required sales in dollars to break even - Regulation beer pong rules - Webster city daily freeman journal - Mhhe com virtual frog dissection - Pangea jigsaw puzzle worksheet - Shapiro wilk test of normality spss - What is e recruitment - Gram staining method lab report - Seasons come to pass page 244 - Robert potamkin net worth - Creating a Logic Model and Timeline - Sex linked traits problems with answers - Tram map st kilda - Hot tapping calculations formula - South east water contractors - The new colossus emma lazarus meaning - Pgp encryption igolder - Tomo salem nh happy hour - 69 metella road toongabbie - Safe drivers in Dubai - Cryptic drinks quiz questions answers - Coca cola product portfolio analysis - Words ending in tation - 202010 - Mod3Option1 - Https docs python org 3 library random html - All holy night lyrics - Write a position paper - Provide the iupac name for this compound - Week Three Study Guide - Ignite the light katy perry - Active learning templ - Race the power of an illusion episode 3 discussion questions - Descriptive epidemiology paper - California poppy hair oil - Twilight bella in the hospital - RP - Federal public service mobility and transport - 737 leading edge flaps - Responses to 2 Colleagues. 1 paragraph each Colleague - Gillette india annual report - Romeo and juliet prologue techniques - Exclusionary Rule - Help - Physical Security - Hermetic order of the red dragon - Journals assignment - 400 x 45 hyspan lvl - Paper Needed September 7th!!! No Plagarism!!! MUST BE ORIGINAL WORK!!!! - Www pearsonhighered com go student data files - Phases of the helping process in social work pdf - How are vectors represented graphically - Unit 16 operations and project management assignment - Dr justice orthoindy - Shockley read hall recombination - Industries - St patrick's church kogarah - London dispersion forces in alcohols - Toole - Source free rl circuit problems - So much to tell you study guide - Mona lisa mona lisa men have named you