How to enter charges in epic

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Resolute

Hospital Billing

Epic 2017

RHB101

RHB101 Resolute Hospital

Billing Fundamentals

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Epic Systems Corporation

1979 Milky Way • Verona, WI 53593 • Voice: (608) 271 -9000 • Fax: (608) 271-7237

www.epic.com

documentation@epic.com

Last Revision: August 11, 2017

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RHB101 Resolute Hospital Billing

Fundamentals

Introduction: Hospital Billing Fundamentals ...................................... 1•3

Introduction to the Hospital Billing Revenue Cycle .......................... 2•3

Linking Records in Registration........................................................... 3•3

Scheduling and Checking In a Patient in an HOD ........................... 4•3

Entering Charges from a Fee Ticket ................................................... 5•3

Correcting and Reviewing Charge Errors .......................................... 6•3

Reporting on Revenue ........................................................................ 7•3

Correcting Prebilling Edits................................................................... 8•3

Combining Consecutive Accounts.................................................... 9•3

Sending Claims ................................................................................. 10•3

Correcting Claim Errors..................................................................... 11•3

Processing Late Charges .................................................................. 12•3

Following Up on Outstanding Claims ............................................... 13•3

Posting Basic Insurance Payments .................................................. 14•3

Managing Denials ............................................................................. 15•3

Resolving Underpayments................................................................ 16•3

Sending Guarantor Statements ........................................................ 17•3

Researching Balance and Statement Inquiries............................... 18•3

Accessing Accounts for Follow-up .................................................. 19•3

Updating Guarantor Information...................................................... 20•3

Updating Coverage Information ...................................................... 21•3

Posting Guarantor Payments ............................................................ 22•3

Managing Credit Balances .............................................................. 23•3

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Reviewing Adjustments ..................................................................... 24•3

Contacting Guarantors about Unpaid Balances............................. 25•3

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Introduction: Hospital Billing Fundamentals 1•1

RHB101 Resolute Hospital Billing Fundamentals Resolute Hospital Billing Epic 2017

Lesson 1: Introduction: Hospital Billing

Fundamentals Introduction.................................................................................................................... 1•3

Prerequisites and Assumptions ................................................................................... 1•3

How to Use This Training Companion......................................................................... 1•3

Certification ................................................................................................................... 1•5

Class Attendance ...................................................................................................... 1•5

Exams .......................................................................................................................... 1•5

Failed Exams............................................................................................................ 1•6

How to Study for Your Epic Exams .......................................................................... 1•6

Project......................................................................................................................... 1•7

Maintaining a Certification ........................................................................................ 1•7

Proficiency .................................................................................................................. 1•8

Contact Information .................................................................................................. 1•8

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