Http www missionstatements com fortune_500_mission_statements html

0 Define planning.

0 Define and state the role of each of the following types of plan to the overall planning process: mission statements, strategic plans, tactical plans, and operational plans.

0 List the four criteria for establishing effective goals and objectives.

0 Develop a mission statement with goals and objectives for a Health Information Mangement department.

Week 2 Assignments……. 0 Readings

0 Principles of Management and Leadership packet

0 Functions and Principles of Management (focus on planning function)

0 Human Resources Management packet

0 Introduction. Theory into Practice. Principles of Organization through “Mission, Vision, and Values Statement”. (pages 3-7. Stop after Check Your Understanding 23.1)

0 Discussion-Your Organization’s Mission Statement

0 Assignment

Assignments 0 Discussion-Can be any type of business. Be creative! 0 You will look at three medical facility’s mission statements –

Allina, Mayo and Fairview – to give you some ideas on how mission statements are constructed.

0 Assignment- Week 2 PPA is called. Creating a Mission Statement and Setting Department Goals and Objectives. You develop a mission statement for your HIM/HIS department according to the guidelines you learned about in your reading. What is it you want to accomplish in your department? Why are you there?

0 Then you will create five goals to support your mission statement. Remember the goals support your mission statement and are the actions you will take. The goals must begin with an action verb.

0 Last take one of your goals and develop an objective. The objective must have the element of time, quality, quantity – measurable.

Management Definition

0 Getting things done through and with people

0 4 functions become cyclic for continuous improvement

0 Four functions: 0 1. Planning

0 2. Organizing

0 3. Leading/Directing

0 4. Controlling

Planning 0 One of the most important function within

management

0 First step, everything begins with planning

0 Occurs at all levels but Strategic Planning is top level

0Organizational mission and vision formulated as part of the Strategic Plan

0All other planning evolves around the organization’s Strategic Plan

Planning

0 Planning takes time and mental thought.

0 A manager must do the planning as it is a task that cannot be delegated.

0 What happens when planning is done correctly?

0 Reduces crisis management

0 Reduces putting out fires

0 Reduces the chance the manager will become burned out

Mission statement

0 Mission statement defines and drives the organization

0 Forms the foundation for all planning

0 A short and yet broad statement that explains your existence. It is a stable force.

0 Not often changed although assessed periodically

AHIMA Mission Statement 0 AHIMA leads the health informatics and

information management community to advance professional practice and standards.

0 AHIMA is working to promote this mission thorough: 0 Informatics: Transforming data into Health Intelligence

Leadership: Developing HIM leaders across all healthcare sectors Information Governance: Being recognized as the health industry experts in information governance Innovation: Increasing thought leadership and evidence-based HIM research Public Good: Empowering consumers to optimize their health through management of their personal health information

Vision 0 A vision is a look into the future or what the

organization would like to do in the future.

0 How does this differ from the mission statement?

AHIMA Vision Statement 0 AHIMA … leading the advancement and ethical use of quality health

information to promote health and wellness worldwide 0 AHIMA is the worldwide professional association of recognized leaders in

health information management, informatics, heath data technology, and innovation.

0 AHIMA proactively promotes the technological advancement of health information systems that enhance the delivery of quality healthcare.

0 Based on AHIMA’s Code of Ethics and applicable law, AHIMA will promote the ethical and appropriate use of health information, and its members will ascribe to and conduct themselves in accordance with the Code of Ethics as part of their professional responsibility.

0 AHIMA recognizes that quality health and clinical data are critical resources needed for efficacious healthcare and works to assure that the health information used in care, research, and health management is valid, accurate, complete, trustworthy, and timely.

0 AHIMA is concerned about the effective management of health information from all sources and its application in all forms of healthcare and wellness preservation.

0 Health issues, disease, and care quality transcend national borders. AHIMA’s professional interest is in the application of best health information management practices wherever they are needed.

AHIMA Core Values 0 QUALITY: Demonstrated by an abiding commitment to

innovation, relevance and continuous improvement in programs, products and services.

0 INTEGRITY: Demonstrated by openness in decision-making, honesty in communication and activity, and ethical practices that command trust and support collaboration.

0 RESPECT: Demonstrated by appreciation of the value of differing perspectives, enjoyable experiences, courteous interaction, and celebration of achievements that advance our common cause.

0 LEADERSHIP- Demonstrated by visionary thinking, decisions responsive to membership and mission, and accountability for actions and outcomes.

Sample Mission Statement 0 Aflac 0 Mission Statement

To combine aggressive strategic marketing with quality products and services at competitive prices to provide the best insurance value for consumers.

0 Goggle 0 Google’s mission is to organize the world’s information and make it universally

accessible and useful. 0 HCA 0 Mission Statement

Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high quality, cost effective healthcare in the communities we serve. 0 In pursuit of our mission, we believe the following value statements are essential and

timeless. We recognize and affirm the unique and intrinsic worth of each individual. We treat all those we serve with compassion and kindness. We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives. We trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity.

0 http://www.missionstatements.com/fortune_500_mission_statements.html

Types of plans 0 Strategic plans

0 Long term 3-5 years. Developed by top management

0 directed at accomplishing the organization’s mission

0 Tactical plans 0 Short term.

0 Made by managers and approved by top management

0 Operational plans 0 Specific and day to day plans within the HIM department

0 Programmatic plans 0 Plans for special projects

0 Financial plans – includes budgets 0 More on this in Week 3

Principles of effective planning

0 1. Manager needs to understand the environment, understand the mission statement and vision.

0 2. Goals should be specific, measurable, reflect the organization’s priorities, challenging and yet attainable.

0 3. Organizational goals should be flexible and able to respond to changing conditions in the organization and healthcare as a whole.

How do we plan? 0 Mission statement-

0 foundation for strategic planning

0 Goals-

0 what is going to happen/ begin with an action verb. 0 Supports the mission statement

0 Objective-

0 have an element of measure - time, quality, quantity 0 How will you measure?

0 Goals and objectives – specific, challenging, measurable, specific

time period

0 CQI

MBO Example Goal Objective Measurement Outcome Target

Date

Improve coding performance

Reduce coding backlog by 10%

Productivity study by coder

Coding productive standards developed

EOQ 1

Decrease coding errors by 25%

Analyze all coding errors

Determine coding error rate by coder

EOQ 2

Provide training for coding staff

Monitor coding performance by coder

Weekly meeting with coding staff to review coding errors and related issues

ongoing

Questions?