Chapter 13 cis 250 questions
Subject
Writing
School
estrella mountain community college
Question Description
Read from Page 387 through to Page 414
Turn to Page 394 and read: IT at Work 13.2: Microsoft International's HR Team Optimizes Business Processes
Answer the 3 Questions on Page 396
Turn to Page 401 and read: IT at Work 13_4: High-Tech Census Project Fails - An Analysis
Answer the 2 questions on p. 402
Turn to Page 416 and read the Pep Boy's IT Planning Process Case study.
Answer the 4 questions on Page 416
QUESTIONS ARE BELOW!!!
1.Why did Microsoft Internation have inefficient HR business processes - until this HR initiative was completed in 2-10?
2.Does it seem strange that a mega-multinational computer software and services company had not been able to "ensure that the right people are doing the right work at the right time across our business processes" until 2010?
3.What may have motivated or pressured Microsoft Internation to standardize its HR processes?
4.What went wrong? Make a list of things that went wrong and classify them as technology-related, management-related, and/or project-related (due to changes in the scope of the project).
5.. Consider the statement: "hope is not a plan." Does that statement apply to this project failure? Explain why or why not.