Institutional memory and knowledge management

Organizational Memory

Organizational memory is knowledge from early learning that can be used to make decisions and stay the organization (Harvey, 2012). This report has attempted in a conceptual essay addressing OM and integrated management systems to explain how this form of structural architecture can contribute to such a facility's OM alliance. From a historical analysis on the idea of human memory applicable to the corporate memory and Information Structures focusing on ERPs, they tried to compare the function and processes of organizing memories and characteristics or ERPs' features (Akgün, Keskin, & Byrne, 2012). In this article, the three terms interchangeably. Institutional memory contains information, particularly valuable information for reuse. Company memory is the knowledge, talents, and know-how acquired over time. Two repositories are available in organizational memory: business files and people memories. They also provide electronic organization directories with the name archives (Perez & Ramos, 2013).

Organizations also have specific storage and recovery procedures to easily gather and see the information as important information when a decision is taken. The word OM means the compilation of "known to" market information and skills, and the KM needed to acquire, preserve, and use this knowledge. Collective groups are organizations, who use and develop information systems as long as intelligence fits its objectives (Barros & Ramos, 2015). It allows the collection, encoding, and storage of knowledge and evidence. Our ability to record, preserve and retrieve data is concerned with human memory. However, the memory of the company reaches beyond the individual. In other words, it refers to firms and other organizations. An organization is a group of people who share a shared purpose (Shirsavar, 2015).

In this, the author stated that the ERP system for the analysis was selected because of the complexity and extension. ERPs have been evaluated to provide adequate service for all organizational memory tasks, demonstrating the implementation of operational excellence, strategies, and regulations. Its dialog is hoped to contribute to the promotion of interpretations of corporate memory. Human memory similarities a promising field, and much continues to be studied (Gonzalez & Martins, 2017). Whereas in another article, it can be identified that OM has two major objectives: to consolidate information across institutional boundaries, monitor current operations, and prevent past mistakes. OM is the way to make existing processes more or less aware of past organizational efficiency. OM's key roles include knowledge from perspectives, acquisitions, interpretation, records, storages, interpretations, and transmissions. A learning history telling a company's story will encourage thoughtful conversations with the members (Almomani, Al-Abbadi, & Rumman, 2019).

In this article, it is explained that OM can be either called interactive or abstract. It consists of unstructured concepts and knowledge that can be partially understood by special physical and memory aids, including databases, the organization's culture, and its members' minds. It includes structured concepts and theories that computerized records and archives can accurately interpret (Nafei, 2019). They plan their activities. The individual's ability to acquire, store and collect information is consistent with normal memory. This analysis goes beyond a person in the industry, and hence collection is referred to incorporate memory to retain and gain information and skills. OM is not central and occurs both inside and without the business. The method of information/knowledge gathering necessarily depends on the facility to be achieved. Organizational memory is identical to corporate memory (Kmieciak, 2019). The research reported that an organizational memory had been a close collaborator in managing information that demonstrates the natural content for a knowledge system's operation. The temporal processes of corporate memory in which knowledge is obtained, processed or preserved, are a dynamic term beyond mere data collecting and storage. Information should be internalized, processed, and available for organizers (Coraiola, Rintamäki, & Mena, 2020).

References

Akgün, A. E., Keskin, H., & Byrne, J. (2012). The role of organizational emotional memory on declarative and procedural memory and firm innovativeness. Journal of Product Innovation Management, 29(3). doi:10.1111

Almomani, R. Z., Al-Abbadi, L. H., & Rumman, A. R. (2019). Organizational memory, knowledge management, marketing innovation and cost of quality: Empirical effects from construction industry in jordan. Academy of Entrepreneurship Journal, 25(3), 1-13. Retrieved from https://www.abacademies.org/articles/Organizational-memory-knowledge-management-marketing-innovation-and-cost-1528-2686-25-3-263.pdf

Barros, V. F., & Ramos, I. (2015). Information systems and organizational memory: a literature review. Journal of Information Systems and Technology Management, 12(1), 46-64. Retrieved from https://www.researchgate.net/publication/276486688_Information_Systems_and_Organizational_Memory_a_literature_review

Coraiola, D. M., Rintamäki, J., & Mena, S. (2020). Organizational memory studies. SAGE Journals, 41(2), 1725-1748. doi:10.1177/0170840620974338

Gonzalez, R. V., & Martins, M. F. (2017). Knowledge management process: a theoretical-conceptual research. Gestão & Produção, 24(2), 248-265. doi:10.1590

Harvey, J.‐F. (2012). Managing organizational memory with intergenerational knowledge transfer. Journal of Knowledge Management, 16(3), 400-417. doi:10.1108

Kmieciak, R. (2019). Improving SME performance through organizational memory: The role of open-mindedness culture. Journal of Organizational Change Management, 32(4), 473-491. doi:10.1108

Nafei, W. A. (2019). Organizational memory and organizational performance from the employee perspective: A study in the egyptian context. International Case Studies Journal, 8(2), 85-100. Retrieved from https://www.academia.edu/39113779/Organizational_Memory_and_Organizational_Performance_from_the_Employee_Perspective_A_Study_in_the_Egyptian_ContextAuthor_Details_Wageeh_A_Nafei_University_of_Sadat_City_Menoufia_Egypt

Perez, G., & Ramos, I. (2013). Understanding organizational memory from the integrated management systems (ERP). JISTEM - Journal of Information Systems and Technology Management, 10(3), 541-560. Retrieved from https://www.scielo.br/pdf/jistm/v10n3/1807-1775-jistem-10-03-00541.pdf

Shirsavar, H. R. (2015). Relationship between knowledge management and organizational memory in islamic azad university. International Journal of Education and Information Technology, 1(4), 139-147. Retrieved from http://files.aiscience.org/journal/article/pdf/70390021.pdf

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