Entrepreneur The Retail Entrepreneurship Simulation
Jerald R. Smith, Florida Atlantic University Peggy A. Golden, Florida Atlantic University Michael Deighan, Interpretive Simulations
Charlottesville, Virginia, USA
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Copyright Notice This manual and the simulation described in it are copyrighted with all rights reserved by Interpretive Software, Inc. Under the copyright laws, neither this manual nor the software may be copied, in whole or in part, without written consent of the authors, except in the normal use of the simulation for educational purposes, and then only by those with a valid license for use. The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original. This exception does not allow copies to be made for others, whether or not sold. Under the law, copying includes translating into another language or format. Purchasing the simulation experience gives the owner the right to participate in a unique learning event. Each student or participant must purchase the simulation to take part in the event or the institution sponsoring the event must purchase for the entire group participating in the event. Limited Warranty on Media and Manuals In no event, will Interpretive Software, Inc. be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect in the software or its documentation, even if advised of the possibility of such damages. In particular, the authors shall have no liability for any programs or data stored in or used with the computer products, including the cost of recovering such programs or data. This simulation experience is sold, "as is," and you, the purchaser, are assuming the entire risk as to its quality and performance. The warranty and remedies set forth above are exclusive and in lieu of all other, oral or written, express or implied. For more information about other products from Interpretive Software, please contact: Interpretive Simulations 1421 Sachem Place, Suite 2 Charlottesville, VA 22901 Phone: (434) 979-0245 Fax: (434) 979-2454 Website: http://www.interpretive.com Discover a Better Way to Learn. Active Learning through Business Simulations. Copyright © 1987–2007 Peggy A. Golden and Jerald R. Smith Copyright © 2008–2018 Interpretive Software, Inc. All rights reserved. Printed in the United States of America. No part of this book may be used or reproduced in any manner whatsoever without written permission of Interpretive Software, Inc. Cover image © BigStock. Incident images, audio, and video © iStockPhoto, GettyImages, and BigStock. Graphic images used in manuals © BigStock and iStockPhoto.
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Contents
Introduction 1 Entrepreneur Quick Start Guide 3 Entrepreneur Manual 4
Entrepreneur Case 5 Entrepreneur Case 6 Location 6 Product Line 7 Business Name 8 Finance 9 Inventory Management 10 Hours 11 Return Policy 11 Pricing 11 Marketing 12 Staffing 13 Overhead and Other Expenses 13 Incidents 14 Reports 14 Performance Measures 16 Next Step 17
Entrepreneurship Essentials 19 Planning, Organizing, and Controlling 21 Financial Statements 23 Team Dynamics 25 Simulation Objectives 26
Appendix 27 Worksheets 28 Marketing Data Analysis 29 Quarterly Budget Variance 30 Log of Quarterly Decisions 31 Glossary 32 Index 38
Printed March 26, 2018
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About the Authors Dr. Peggy Golden is currently Professor of Management and International Business at Florida Atlantic University teaching graduate and doctoral courses in Strategy and the Environment of Business. She has also taught courses on global competition in Spain and to computer industry executives in Asia. Prior to her arrival at FAU, Golden taught at the University of Louisville for five years in a variety of areas including the management of information systems. All courses are taught through extensive use of cases, experiential exercises, and simulation experiences to reinforce the learning process. In addition to teaching college courses, Dr. Golden has also conducted numerous workshops in the development of competitive strategy, general management principles, special topics for women managers, time management, decision-making, and team-building. Consulting activities include strategic planning, systems analysis and design, and management of change. Dr. Golden is an active researcher and writer. She is currently studying corporate reputation and the interaction of corporate governance on top management team pay disparity. She has published seven management simulation games and numerous articles and papers in the area of strategy formulation and implementation, and simulation development and use. Visit Dr. Golden's homepage at http://professorgolden.net Dr. Jerald Smith is Professor Emeritus of Business Strategy and Policy at Florida Atlantic University. He is the author of eight simulation games spanning many interest areas in Management and Marketing. He has taught a broad range of courses at the undergraduate, masters, and doctoral level. He was one of the first to teach a course on the Internet as a host for professional MBA's who are on the go. Dr. Smith has consulted for Fortune 100 companies in diverse areas such as ethics training, supervision, and has helped formulate strategic initiatives for these companies. He is the author of numerous articles. Michael Deighan is a coauthor on the web-based editions of Airline, Entrepreneur, and HRManagement. His expertise, insight, and creativity proved invaluable and made it possible to convert these models to their current web-based versions. Michael joined Interpretive Simulations in 1989 as lead software developer and is now Manager of Content Development. He is coauthor on a number of Interpretive simulations: PharmaSim, AutoSim, BizCafe, StratSimMarketing, StratSimManagement, StratSimChina, ServiceSim, CountryManager, and MarketShare. In addition to developing software, he has been teaching computer programming classes at Piedmont Virginia Community College in Charlottesville, Virginia, since 1990. Michael received his B.A. in German and Economics from Washington and Lee University, and an M.A. in German from the University of Virginia.
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Acknowledgements A project of this magnitude cannot occur without the input and support of many people and organizations. Special thanks go to the following people: The Dean, Bruce Mallen, faculty in the Department of Management, International Business, and Entrepreneurship and its chair, Darab Unwalla, and the Graduate School of Business at Florida Atlantic University for support of our interest in management simulation and software. Our supportive families are always in the background: Adele, Barbara, Michael, Charles, David, Flossie, Susan, Jennifer, Matthew, and Willie. The genesis for this endeavor is in the strong entrepreneurship program at Florida Atlantic University. SUCCESS magazine studied over 250 entrepreneurship programs in the country and published their list of the "Top 50 Business Schools to Study Entrepreneurship." Florida Atlantic University was among the colleges listed. The Entrepreneurship team at FAU includes the director, Larry Klatt, and includes Paul Gugliemino, Kunal Banerji, Dennis Boyer and Bob Keltie. This team believes that simulations are valuable teaching tools for entrepreneurship. This is a real "Learn by Doing" pedagogical philosophy. Professor Richard Hoogerwerf at Miriam College for beta testing the simulation in his classes. Richard gave us 110% in testing and many valuable suggestions. Professor Marc Dollinger at Indiana University for a foundation in entrepreneurship, and Professor James Gray at Florida Atlantic University for making several suggestions in the field of retailing. Early adopters and champions of the cause include: Mary Beth Pinto, Jeff Jones, Richard Hoogerwerf, Judy Harris, Aston Moss, Salim Jiwa, Don Gudmenson, Ken Klatz, and John Pal. Thanks to the team at Houghton Mifflin, Kathy Hunter, Susan Kahn, Florence Cadran, and Melissa Russell. A special thanks to Pat Menard who is undoubtedly the most precise copy editor in the business. Not only does she edit for typos but makes helpful grammatical suggestions and makes sure all the numbers are correct. Those brave souls who tested the beta version were of great help: Steven Maranville, Mary Beth Pinto, Brian Hoekstra, Chris Scalzo, Connie Nott, Philip Little, Walt Bogumil, Rod Borer. Thanks to all! In this revision, we attempted to use all the comments and suggestions made by the many users of the first edition of this simulation. If we tried to name all the contributors we would surely omit one or more so we will simply thank all of you. We had some users who wanted a much more complex simulation with a heavy international emphasis. Others said keep the simplicity of the second edition in order that students who had never played a simulation could do so without getting deep in the many "rules" of a complex simulation. Unfortunately, we could not do both so we have opted for a less complex simulation in this edition.