Investment center managers are usually evaluated using performance measures

Managerial Accounting

Question:

Please answer each of the following questions in detail. Provide in-text citations and include examples whenever applicable.

Explain departmental income statement and the criterion for division of indirect costs among departments. Provide a hypothetical example in which at least 3 indirect costs are divided among departments.

Note:

1. Define the words in the own words. Do not directly quote from the textbook.

2. Need to include hypothetical examples.

2. Need to write at least 1 pages (2 paragraphs) of the written part. (Exclude hypothetical example)

3. Need to include the information from the textbook as the reference.

4. Need to include at least 2 peer reviewed article as the reference.

5. Provide in-text citations and include examples whenever applicable.

5. Please find the related power point and textbook in the attachment

Performance Measurement and Responsibility Accounting

Chapter 22

Wild and Shaw

Financial and Managerial Accounting

8th Edition

Copyright ©2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.

Chapter 22: Performance Measurement and Responsibility Accounting

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Chapter 22 Learning Objectives

CONCEPTUAL

C1 Distinguish between direct and indirect expenses and identify bases for allocating indirect expenses to departments.

C2 Explain transfer pricing and methods to set transfer prices.

C3 Describe allocation of joint costs across products. (Appendix 22C)

ANALYTICAL

A1 Analyze investment centers using return on investment and residual income.

A2 Analyze investment centers using profit margin and investment turnover.

A3 Analyze investment centers using balanced scorecard.

A4 Compute the number of days in the cash conversion cycle.

PROCEDURAL

P1 Prepare a responsibility accounting report using controllable costs.

P2 Allocate indirect expenses to departments.

P3 Prepare departmental income statements and contribution reports.

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Performance Evaluation

Large companies are easier to manage if divided into smaller units, called divisions, segments, or departments.

In decentralized organizations, decisions are made by unit managers instead of by top management.

Evaluated on their success in controlling costs.

Cost center

Evaluated on their success in generating income.

Profit center

Evaluated on use of investment center assets to generate income.

Investment center

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Many large companies are easier to manage if they are divided into smaller units, called divisions, segments, or departments. For example, LinkedIn organizes its operations around three geographic segments: North America, Europe, and Asia-Pacific. Callaway Golf organizes its operations around two product lines, golf balls and golf clubs, while Kraft Heinz organizes its operations both geographically and around several product lines. In these decentralized organizations, decisions are made by unit managers rather than by top management. Top management then evaluates the performance of each of these unit managers.

In responsibility accounting, unit managers are evaluated only on what they can control. The methods of performance evaluation vary for cost centers, profit centers, and investment centers.

Cost center managers are evaluated on their success in controlling costs, compared to budgeted costs.

Profit center generates revenues and incurs costs. Profit center managers are evaluated on their success in generating income.

Investment center generate revenues and incurs costs. Managers are also responsible for the investments made in operating assets. Investment center managers are evaluated on their use of investment center assets to generate income.

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P1: Prepare a responsibility accounting report using controllable costs.

Learning Objective

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Controllable versus Uncontrollable Costs

A cost is controllable if a manager has the power to determine or at least significantly affect the amount incurred.

Uncontrollable costs

are not within the manager’s control or influence.

The department manager’s own salary

Supplies used in the manager’s department

Learning Objective P1: Prepare a responsibility accounting report using controllable costs.

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A manager’s performance using responsibility accounting reports should be evaluated using costs that the manager can control. A cost is controllable if a manager has the power to determine or at least significantly affect the amount incurred. Uncontrollable costs are not within the manager’s control or influence. For example, department managers rarely control their own salaries. However, they can control or influence items such as the cost of supplies used in their department.

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An accounting system that provides information . . .

Responsibility Accounting System

Relating to the responsibilities of individual managers.

To evaluate managers on controllable items.

Learning Objective P1: Prepare a responsibility accounting report using controllable costs.

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A responsibility accounting system uses the concept of controllable costs to evaluate a manager’s performance. Responsibility for controllable costs is clearly defined and performance is evaluated based on the ability to manage and control those costs. Prior to each reporting period, a company prepares plans that identify costs and expenses under each manager’s control. These responsibility accounting budgets are typically based on the flexible budgeting approach covered in chapter 21.

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Responsibility accounting recognizes that control over costs and expenses belongs to several levels of management.

Learning Objective P1: Prepare a responsibility accounting report using controllable costs.

Exhibit 22.1

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A responsibility accounting system recognizes that control over costs and expenses belongs to several levels of management. We illustrate this in the organization chart in Exhibit 22.1. The lines in this chart connecting the managerial positions reflect channels of authority. For example, the three department managers (beverage, food, and service) in this company are responsible for controllable costs incurred in their departments. These department managers report to the vice president (VP) of the Southeast region, and thus these same costs are subject to the overall control of this VP. Similarly, the costs of the Southeast region are reported to and subject to the control of the executive vice president (EVP) of operations, the president, and, ultimately, the board of directors.

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Amount of detail varies according to the level in the organization.

A department manager receives detailed reports.

A store manager receives summarized information from each department.

Responsibility Accounting Performance Report

Learning Objective P1: Prepare a responsibility accounting report using controllable costs.

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Responsibility accounting performance report reports actual expenses that a manager is responsible for and their budgeted amounts. Management’s analysis of differences between budgeted and actual amounts often results in corrective or strategic managerial actions. Upper-level management uses performance reports to evaluate the effectiveness of lower-level managers in keeping costs within budgeted amounts.

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Responsibility Accounting Performance Reports

Learning Objective P1: Prepare a responsibility accounting report using controllable costs.

Exhibit 22.2

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Exhibit 22.2 shows summarized performance reports for three management levels. The beverage department is a cost center, and its manager is responsible for controlling costs. This exhibit shows that costs under the control of the beverage department plant manager are totaled and included among the controllable costs of the VP of the West region. Costs under the control of the VP are totaled and included among the controllable costs of the EVP of operations. In this way, responsibility accounting reports provide relevant information for each U.S. management level. A good responsibility accounting system makes every effort to provide relevant information to the right person (the one who controls the cost) at the right time (before a cost is out of control).

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C1: Distinguish between direct and indirect expenses and identify bases for allocating indirect expenses to departments.

Learning Objective

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Direct and Indirect Expenses

Learning Objective C1: Distinguish between direct and indirect expenses and identify bases for allocating indirect expenses to departments.

Exhibit 22.4

Direct expenses are costs traced directly to a department and incurred for that department’s sole benefit.

Indirect expenses are costs incurred for the joint benefit; they cannot be traced to only one department.

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Departmental income statements are a common way to report profit center performance. When a company computes departmental profits, it confronts two key accounting challenges that involve allocating expenses:

1. How to allocate indirect expenses, such as rent and utilities, which benefit several departments.

How to allocate service department expenses, such as payroll or purchasing, that perform services that benefit several departments.

General Model for Cost Allocation

Allocated Cost = Total Cost to Allocate x Percentage of Allocation Base Used

This slide shows common bases for allocating indirect expenses.

Direct expenses can be readily traced to one department. They are incurred for the sole benefit of one department. A good example of a direct expense is the salary of an employee who works in only one department. Indirect expenses cannot be traced to one department because they are incurred for the benefit of two or more departments. For example, if two or more departments share a single building, all enjoy the benefits of the expenses for rent, heat, and light. Since we cannot trace indirect expenses to individual departments, we must allocate them to departments on the basis of the relative benefits each department receives from the shared indirect expenses. Ideally, we allocate indirect expenses by using a cause-effect relation.

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Expense Allocations: General Model

Learning Objective C1: Distinguish between direct and indirect expenses and identify bases for allocating indirect expenses to departments.

Exhibit 22.3

Indirect and service department expenses are allocated across departments that benefit from them.

Try to use a cause-effect relation to allocate expenses.

If no cause-effect, we allocate based on approximating the relative benefit each department receives.

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Indirect and service department expenses are allocated across departments that benefit from them. Ideally, we allocate these expenses by using a cause-effect relation. Often such cause-effect relations are hard to identify. When we cannot identify cause-effect relations, we allocate each indirect or service department expense based on approximating the relative benefit each department receives.

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P2: Allocate indirect expenses to departments.

Learning Objective

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Service department costs are shared, indirect expenses that support the activities of two or more production departments.

Learning Objective P2: Allocate indirect expenses to departments.

Exhibit 22.5

Allocating Indirect and Service Department Expenses

Exhibit 22.4

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Exhibit 22.4 shows commonly used bases for allocating indirect expenses.

To generate revenues, operating departments require support services provided by departments such as personnel, payroll, and purchasing. Such service departments are typically evaluated as cost centers because they do not produce revenues. A departmental accounting system can accumulate and report costs incurred by each service department for this purpose. The system then allocates a service department’s expenses to operating departments benefiting from them.

Exhibit 22.5 shows some commonly used bases for allocating service department expenses to operating departments.

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Illustration of Cost Allocation

Classic Jewelry pays its janitorial service $800 per month to clean its store. Management allocates this cost to its three departments according to the floor space each occupies.

Learning Objective P2: Allocate indirect expenses to departments.

Exhibit 22.6

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We illustrate the general approach to allocating costs with an indirect cost—cleaning services for a retail store. An outside company cleans the retail store for a total cost of $800 per month. Management allocates this cost across the store’s three departments based on the floor space (in square feet) that each department occupies. Exhibit 22.6 shows this allocation.

The total cost to allocate is $800. Since the jewelry department occupies 60% of the store’s total floor space (2,400 square feet/4,000 square feet) it is allocated 60% of the total cleaning cost. This allocated cost of $480 is computed as $800 x 60%. When the allocation process is complete, these and other allocated costs are deducted in computing the net income for each department. The calculations are similar for other allocation bases and for service department costs.

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P3: Prepare departmental income statements and contribution reports.

Learning Objective

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Departmental Income Statements

Let’s prepare departmental income statements using the following steps:

Accumulating revenues and direct expenses by department, and total indirect expenses.

Allocating indirect expenses across both service and operating departments.

Allocating service department expenses to operating departments.

Preparing departmental income statements.

Learning Objective P3: Prepare departmental income statements and contribution reports.

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Now that we have discussed direct expenses and the allocation of indirect expenses, we are ready to put our knowledge to work by preparing departmental income statements. These statements are the primary tool for evaluating departmental performance. Before we prepare the departmental income statements, we must determine the expenses for each department using the first three steps of the four-step process that you see on your screen.

Step 1: Accumulating revenues and direct expenses by department and total indirect expenses.

Step 2: Allocating indirect expenses across both service and operating departments.

Step 3: Allocating service department expenses to operating departments.

Step 4: Preparing departmental income statements.

We show how to prepare departmental income statements using A-1 Hardware and its five departments. Two of them (general office and purchasing) are service departments and the other three (hardware, housewares, and appliances) are operating departments. Since the service departments do not generate sales, we do not compute departmental income statements for them. Instead, we allocate their expenses to operating departments.

Preparing departmental income statements involves four steps.

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Apply Step 1: Departmental Expense Allocation Spreadsheet

Learning Objective P3: Prepare departmental income statements and contribution reports.

Exhibit 22.9

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Apply Step 1: We first collect the necessary data from general company and departmental

accounts. Exhibit 22.9 shows these data. Exhibit 22.9 shows the direct and indirect expenses by department. Each department uses payroll records, fixed asset and depreciation records, and supplies requisitions to determine the amounts of its expenses for salaries, depreciation, and supplies. The total amount for each of these direct expenses is entered in the Expense Account Balance column. That column also lists the amount of each indirect expense.

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Learning Objective P3: Prepare departmental income statements and contribution reports.

Exhibit 22.10

Apply Steps 2 and 3: Departmental Expense Allocation Spreadsheet

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Apply Step 2: Using the general model, A-1 Hardware allocates indirect costs. We show this with the departmental expense allocation spreadsheet in Exhibit 22.10. After selecting allocation bases, indirect expenses are recorded in company accounts and allocated to both operating and service departments.

Apply Step 3: We then allocate service department expenses to operating departments. Service department expenses typically are not allocated to other service departments. After service department costs are allocated, no expenses remain in the service departments, as shown in row 21 of Exhibit 22.10.

Detailed calculations for indirect expense allocations and service department expense allocations, which follow the general model of cost allocation, are in Appendix 22A.

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Learning Objective P3: Prepare departmental income statements and contribution reports.

Exhibit 22.11

Apply Step 4: Departmental Income Statements

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Step 4: The departmental expense allocation spreadsheet can now be used to prepare departmental performance reports. The general office and purchasing departments are cost centers, and their managers will be evaluated on their control of costs, as we showed in Exhibit 22.2.

Exhibit 22.11 shows income statements for A-1 Hardware’s three operating departments. This exhibit uses the spreadsheet (in Exhibit 22.10) for its operating expenses; information on sales and cost of goods sold comes from departmental records.

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Departmental contribution . . .

Is used to evaluate departmental performance.

Is not a function of arbitrary allocations of indirect expenses.

Departmental revenue – Direct expenses = Departmental contribution to overhead

Departmental Contribution to Overhead

A department may be a candidate for elimination when its departmental contribution is negative.

Learning Objective P3: Prepare departmental income statements and contribution reports.

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Departmental contribution to overhead, is an important concept for managers. We subtract departmental direct expenses from departmental revenue to get departmental contribution to overhead. It is the amount that a department contributes to covering indirect expenses of the company. If the total of all the departments’ contribution is not sufficient to cover indirect costs, the company’s net income will be negative. If an individual department’s contribution is negative, it contributes nothing toward covering indirect costs and should be a candidate for elimination.

Departmental contribution to overhead, because it focuses on the direct expenses that are under the profit center manager’s control, is often a better way to assess that manager’s performance.

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Departmental Contribution to Overhead (continued)

Departmental contributions to indirect expenses (overhead) are emphasized. Departmental contributions are positive so neither department is a candidate for elimination.

Learning Objective P3: Prepare departmental income statements and contribution reports.

Exhibit 22.12

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Exhibit 22.12 shows a $9,500 positive contribution to overhead for the appliances department. If this department were eliminated, the company would be worse off. Further, the appliance department’s manager is better evaluated on this $9,500, because it excludes all allocated costs, than the department’s operating loss of $(500). A-1 Hardware can compare each department’s contribution to overhead to budgeted amounts to assess each department’s performance.

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A1: Analyze investment centers using return on investment and residual income.

Learning Objective

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Investment Centers

Investment center managers are evaluated using performance measures that combine income and assets.

Performance measures are:

Return on investment

Residual income

Profit margin

Investment turnover

Learning Objective A1: Analyze investment centers using return on investment and residual income.

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Investment center managers are responsible for generating profit and for the investment of assets. They will be evaluated based on their ability to generate enough operating income to justify the investment in assets used to generate the operating income. Typically, investment center managers are evaluated using performance measures that combine income and assets.

Several of those measures will be described on the slides that follow including:

Return on assets

Residual income

Profit margin

Investment turnover

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Investment Center Return on Investment (ROI)

ROI =

Investment Center Income

Investment Center Average Invested Assets

LCD Division earned more dollars of income, but it was less efficient in using its assets to generate income compared to S-Phone Division.

Learning Objective A1: Analyze investment centers using return on investment and residual income.

Exhibit 22.13

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An investment center’s performance is often evaluated using a measure called return on investment (ROI). ROI is defined as operating income divided by average invested assets.

Consider the following data for Ztel, a company that operates two divisions: LCD and S-Phone. The LCD Division manufactures liquid crystal display (LCD) monitors and sells them for use in computers, cellular phones, and other products. The S-Phone division sells smartphones. Exhibit 22.13 shows current year income and assets for those divisions. Based on this information, we can determine the ROI or return on investment for each. The ROI for LCD is 21 percent, while the ROI for S-Phone is 23 percent.

LCD Division earned more dollars of income, but it was less efficient in using its assets to generate income compared to S-Phone Division.

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Residual Income

Investment Center Net Income

Target Investment Center Net Income

=

–

Investment Center Residual Income

Assume the target net income is 8% of divisional assets.

Learning Objective A1: Analyze investment centers using return on investment and residual income.

Exhibit 22.14

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Another way to evaluate division performance is to compute investment center residual income. Residual income is the difference between the investment center net income and target investment center net income. The target investment center net income is the minimum rate of return on investment center invested assets.

Let’s assume that the target net income for the LCD and S-Phone Divisions is 8 percent. When we compute the target investment center net income for each division and subtract it from net income, we see that the LCD division has a higher residual income.

One of the real advantages of residual income is that it encourages managers to make profitable investments that might be rejected by managers whose performance is evaluated on the basis of ROI. This occurs when the ROI associated with an investment opportunity exceeds the company’s minimum required return, but is less than the ROI being earned by the division manager contemplating the investment. Regardless of the division’s current return on investment, its residual income will increase as long as the manager invests only in projects that exceed the company’s minimum required return.

Residual income is expressed in dollars, not as a percentage. The LCD division produced more dollars of residual income than the S-Phone division. Ztel’s management can use residual income, along with ROI, to evaluate investment center manager performance.

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A2: Analyze investment centers using profit margin and investment turnover.

Learning Objective

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Investment Center Profit Margin and Investment Turnover

Return on investment (ROI)

=

Profit Margin

Investment turnover

×

Investment center sales Investment center average assets

Investment center income

Investment center sales

Learning Objective A2: Analyze investment centers using profit margin and investment turnover.

Exhibit 22.15

Exhibit 22.16

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We can further examine investment center (division) performance by splitting return on investment into two measures: profit margin and investment turnover.

Profit margin measures the income earned per dollar of sales. It is computed as investment center income divided by investment center sales.

Investment turnover measures how efficiently an investment center generates sales from its invested assets. It is calculated as investment center sales divided by investment center average assets. Profit margin is expressed as a percentage, while investment turnover is interpreted as the number of times assets were converted into sales. Higher profit margin and higher investment turnover indicate better performance. To illustrate, consider Walt Disney Co., which reports results for two of its operating segments: Media Networks and Parks and Resorts.

Disney's Media Networks division generates 29.36 cents of profit for every dollar of sales, while its Parks and Resorts division generates 20.49 cents of profit per dollar of sales. The Media Networks division (0.72 investment turnover) is slightly more efficient than the Parks and Resorts division (0.64 investment turnover) in using assets. Top management can use profit margin and investment turnover to evaluate the performance of division managers. The measures can also aid management when considering further investment in its divisions.

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A3: Analyze investment centers using balanced scorecard.

Learning Objective

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Balanced Scorecard Collects information on several key performance indicators within each of the four perspectives.

Learning Objective A3: Analyze investment centers using balanced scorecard.

Exhibit 22.17

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A balanced scorecard consists of an integrated set of performance measures that are derived from and support a company’s vision and strategy. The balanced scorecard is used to assess company and division manager performance. The balanced scorecard requires managers to think of their company from four perspectives:

1. Customer: What do customers think of us?

2. Internal processes: Which of our operations are critical to meeting customer needs?

3. Innovation and learning: How can we improve?

4. Financial: What do our owners think of us?

In the balanced scorecard approach, we continually develop indicators that help us analyze or answer questions such as: how do we appear to our owners; how do we appear to our customers; what kind of continual innovation and learning is taking place; and which processes within the organization are excellent and which need improvement?

The key sequence of events in the balanced scorecard approach is that learning improves business processes. Improved business processes translate to improved customer satisfaction. When we have a high degree of customer satisfaction, we have improved financial results.

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C2 Explain transfer pricing and methods to set transfer prices.

Learning Objective

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A transfer price is the amount charged when one division sells goods or services to another division.

LCD Displays

LCD Division

S-Phone Division

Transfer Pricing

S-Phone can purchase displays for $80 from other companies.

Learning Objective C2: Explain transfer pricing and methods to set transfer prices.

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Transfer prices are set using one of three approaches:

1. Cost (for example, variable manufacturing cost per unit)

2. Market price

3. Negotiated price

To illustrate the impact of alternative transfer prices on divisional profits, consider ZTel, a maker of smartphones. ZTel’s LCD division manufactures touch-screen monitors that can be used in ZTel’s products or sold to outside customers. Assume LCD’s variable manufacturing cost per monitor is $40 and the market price is $80 per monitor. If the LCD division is organized as a profit or investment center, its manager will object to a transfer price of $40 per monitor, because her division will show a loss equal to its fixed costs at this price. Setting the transfer price at $80 per monitor would make ZTel indifferent to buying from the LCD division or from an outside supplier; buying from an outside supplier might not be best for ZTel as it would have less control over production and might not be a good use of its productive capacity. Thus, a negotiated price somewhere between $40 and $80 per unit might be best. In Appendix 22B we discuss how to determine the transfer price using these three approaches.

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A4: Compute the number of days in the cash conversion cycle.

Learning Objective

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Measures average time it takes to convert cash outflows into cash inflows from customers.

Cash Conversion Cycle

Learning Objective A4: Compute the number of days in the cash conversion cycle.

Exhibit 22.20

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Lean manufacturers try to reduce the time from paying for raw materials from suppliers (cash outflow) to collecting on credit sales from customers (cash inflow). As we show in other chapters, ratios based on accounts receivable, accounts payable, and inventory are used to evaluate performance on each of these separate working capital dimensions. These ratios can be combined to summarize how effectively a company manages its working capital. The cash conversion cycle, or cash-to-cash cycle, measures the average time it takes to convert cash outflows into cash inflows from customers. It is defined in Exhibit 22.20.

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Cash Conversion Cycle (continued)

Learning Objective A4: Compute the number of days in the cash conversion cycle.

Exhibit 22.21

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General Mills’s cash conversion cycle is 8 days in 2016 and 10 days in 2017. This is low, and indicates General Mills efficiently manages its cash. For comparison, the American Productivity and Quality Center (APQC), a benchmarking company, reports an average cash conversion cycle of 45 days for the companies it studies. The most efficient companies report cash conversion cycles of 30 days or less, while the least efficient take over 80 days to convert cash outflows to suppliers to cash inflows from customers.

If a company’s cash conversion cycle is too long, it risks missing good investment opportunities. Companies can consider actions to speed up the cash conversion cycle such as the following:

• Offering customers fewer days to pay.

• Offering customers discounts for prompt payment.

• Adopting lean principles to reduce inventory levels.

• Negotiating longer times to pay suppliers.

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Appendix 22A: Cost Allocations

Cost allocations in Exhibits 22.10 and 22.11.

Allocated cost = Total cost to allocate x % of allocation base used

Company will allocate four indirect costs:

Rent expense - $12,000

Utilities expense - $2,400

Advertising expense - $1,000

Insurance expense - $2,500

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Appendix 22A will use the general model of cost allocation shown in Exhibit 22.3 to show hot the cost allocations in Exhibits 22.10 and 22.11 are computed for A-1 Hardware.

General formula of Allocated cost = Total Cost to Allocate x percentage of Allocation Base Used.

The company will allocate the following four indirect costs: rent expense, utilities expense, advertising expense, and insurance expense.

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Department Allocation Bases

Exhibit 22A.1

A-1 Hardware uses the following allocation bases:

Square feet of floor space

Dollar value of insured assets

Sales dollars

Number of purchase orders

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In this appendix we use our general model of cost allocation (see Exhibit 22.3) to show how the cost allocations in Exhibits 22.10 and 22.11 are computed. A-1 Hardware’s departments use the allocation bases in Exhibit 22A.1: square feet of floor space, dollar value of insured assets, sales dollars, and number of purchase orders.

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Allocation of Rent

Exhibit 22A.2

Exhibit 22A.3

Two service departments occupy 25% of total space, but value of space is $1,200 ($12,000 x 10%).

Operating departments are allocated remainder of rent cost ($12,000 - $1,200) $10,800 based on each department’s percent of total.

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The two service departments (office and purchasing) occupy 25% of the total space (3,000 sq. feet/12,000 sq. feet). However, they are located near the back of the building, which is of lower value than space near the front that is occupied by operating departments. Management estimates that space near the back accounts for $1,200 (10%) of the total rent expense of $12,000.

Exhibit 22A.2 shows how we allocate the $1,200 rent expense between these two service departments in proportion to their square footage. We then have the remaining amount of $10,800 ($12,000 - $1,200) of rent expense to allocate to the three operating departments which is shown in Exhibit 22A.3.

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Allocation of Utilities

Exhibit 22A.4

$2,400 utilities expense is allocated based on square footage occupied.

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We continue step 2 by allocating the $2,400 of utilities expense to all departments based on the square footage occupied, as shown in Exhibit 22A.4.

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Allocation of Advertising

Exhibit 22A.5

$1,000 advertising expense is allocated based on sales dollars.

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Exhibit 22A.5 shows the allocation of $1,000 of advertising expense to the three operating departments on the basis of sales dollars. We exclude the service department from this allocation because they do not generate sales.

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Allocation of Insurance

Exhibit 22A.6

$2,500 insurance expense is allocated based on value of insured assets.

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To complete step 2, we allocate insurance expense to each service and operating department as shown in Exhibit 22A.6.

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Allocation of Service Department Expenses

Exhibit 22A.7

$15,300 of General office service department is allocated to operating departments based on sales.

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Third (step 3), total expenses of the two service departments are allocated to the three operating departments. Exhibit 22A.7 shows the allocation of total general office expenses ($15,300) to operating departments. This amount of $15,300 includes the $14,000 of direct service department expenses, plus $1,300 of indirect expenses that were allocated to the service department.

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Allocation of Service Department Expenses (continued)

Exhibit 22A.8

$9,700 of purchasing service department is allocated to operating departments based on number of purchase orders.

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Exhibit 22A.8 shows the allocation of total purchasing department expenses ($9,700) to operating departments.

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A transfer price is the amount charged when one division sells goods or services to another division.

Appendix 22B Transfer Pricing

Exhibit 22B.1

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The top portion of Exhibit 22B.1 reports data on the LCD division of ZTel. That division manufactures liquid crystal display (LCD) touch-screen monitors for use in ZTel’s

S-Phone division’s smartphones. The monitors can also be used in other products. The LCD division can sell its monitors to the S-Phone division as well as to buyers other than S-Phone. Likewise, the S-Phone division can purchase monitors from suppliers other than LCD.

The bottom portion of Exhibit 22B.1 reveals the range of transfer prices for transfers of monitors from LCD to S-Phone. As you can see, the transfer price can reasonably range from $40 (the variable manufacturing cost per unit) to $80 (the cost of buying the monitor from an outside supplier). The manager of LCD wants to report a divisional profit. Thus, this manager will not accept a transfer price less than $40; a price less than $40 would cause the division to lose money on each monitor transferred. The LCD manager will consider transfer prices of only $40 or more. On the other hand, the S-Phone division manager also wants to report a divisional profit. Thus, this manager will not pay more than $80 per monitor because similar monitors can be bought from outside suppliers at that price. The S-Phone manager will consider transfer prices of only $80 or less.

As any transfer price between $40 and $80 per monitor is possible, how does ZTel determine the transfer price? The answer depends in part on whether the LCD division has excess capacity to manufacture monitors.

24 - ‹#›

Transfer Pricing

The LCD division is producing and selling 100,000 units to

outside customers. (No excess capacity)

Transfer price = $80

With no excess capacity, the LCD manager will not accept a transfer price less than $80 per monitor. The S-Phone manager cannot buy monitors for less than $80 from outside suppliers, so the $80 price is acceptable.

LCD Displays

LCD Division

S-Phone Division

Learning Objective C2: Explain transfer pricing and methods to set transfer prices.

© McGraw-Hill Education

45

If the LCD division can sell every monitor it produces, a market-based transfer price of $80 per monitor is preferred. At that price, the LCD division manager is willing to either transfer monitors to S-Phone or sell to outside customers. The S-Phone division manager cannot buy monitors for less than $80 from outside suppliers, so the $80 price is acceptable. Further, with a transfer price of $80 per monitor, top management of Ztel is indifferent to the S-Phone division buying from the LCD division or buying similar-quality monitors from outside suppliers. With no excess capacity, the LCD manager will not accept a transfer price less than $80 per monitor. For example, suppose the S-Phone division manager suggests a transfer price of $70 per monitor. At that price, the LCD manager incurs an unnecessary opportunity cost of $10 per monitor (computed as $80 market price minus $70 transfer price). This would lower the LCD division’s income and hurt its performance evaluation.

24 - ‹#›

Transfer Pricing (continued)

Transfer price = $40 to $80

LCD Displays

LCD Division

S-Phone Division

The LCD division is producing and selling less than100,000 units to outside customers. (Excess capacity)

At a transfer price greater than $40, the LCD division receives contribution margin. At a transfer price less than $80, the S-Phone division manager is pleased to buy from the LCD division, since that price is below the market price of $80.

Learning Objective C2: Explain transfer pricing and methods to set transfer prices.

© McGraw-Hill Education