Technological Requirement 1: Integrate online shopping Possible Technology Solutions: Big data and knowledge management Wireless, mobile computing, and mobile commerce Social computing Cloud computing Business analytics and business intelligence solutions Intelligent systems Technological Requirement 2: Manage inventory and shipping Technological Requirement 3: Provide order status checking and online payment processing Technological Requirement 4: Facilitate collaboration internally and externally (with staff and customers) Technological Requirement 5: Manage customer contacts Technological Requirement 6: Provide reporting Technological Requirement 7: Manage the current brickand-mortar processes (sales, payments, inventory, and customer contact) (Insert more columns if necessary) Overall benefits of this technology to the company Technological Requirement 1: Database to track Medicaid patients' ER visits Possible Technology Solutions: Big data and knowledge management Wireless, mobile computing, and mobile commerce Yes Social computing Cloud computing Yes Business analytics and business intelligence solutions Intelligent Systems Yes Technological Requirement 2: Technological Requirement 3: Manage emergency care and Database meets federal health nonemergency care treatments privacy laws Technological Requirement 4: Facilitate collaboration between hospital, attending physican, staff, and patient Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Technological Requirement 5: Patient ER reports Technological Requirement 6: Database storage Yes Technological Requirement 7: Manage hospital after-care for patients Yes Yes Yes Yes Yes Yes Yes Yes Yes Overall benefits of this technology to the company Ability to integrate information from multiple sources to drive decision making related to patient care: appointments, pain management, reducing prescription of narcotics, pain management, reducing ER visits, reducing Medicaid costs, and so on. Ability to track patient ER visits from any location using wireless communication that complies with federal privacy laws. Hospitals and physicians and staff are able to use their mobile technology to collaborate using wireless technology. Cloud computing uses the internet. The medical staff can remotely access a network, a computer, and software without being in the same physical location as the equipment. The medical staff does not require additional computer hardware or employees to manage the technology. Cloud technology increases collaboration internally and externally. Hospitals can easily share information with attending physicians without being in the same location. Cloud computing also provides access to technology at a lower cost. Abilty to manage, analyze, and visualize data on patient care, Medicaid KPIs, and other data from multiple data sources using reports, charts, and dashboards. Ability to track patient care, ability to automate the creation of reports, ability to set up alerts and reminders, ability to analyze patient behavior, and ability to make healthcare recommendations. Running head: FINAL PROJECT MILESTONE 1 Final Project Milestone 1: Introduction, Business Requirements, and Competitors and Technology Kimberly Dailey SNHU January 24, 2020 1 2 FINAL PROJECT MILESTONE 1 Introduction Problem Statement ABC Inc is a small brick and mortar industry in the designer clothing, shoes, and handbags facing stiff competition within the industry. The company has a limited IT infrastructure, which limits its ability to reach to the customers. With only a basic website that provides information about items sold, customers can only purchase products from the store. In the fashion industry, marketing and commercial enhance online purchase intentions (EscobarRodríguez, & Bonsón-Fernández, 2017). For ABC Inc to survive, grow, achieve a competitive advantage, and promote sustainability, the company wants to make an online presence and to improve customers. E-commerce is no longer an innovation, and hence the company's focus is to explore beyond selling products online to ensure the customer's experience is good and maximize technology marketing value. Two technologies Wireless, mobile computing, and mobile commerce are some of the key technologies which the company should adopt. Smartphones, laptops, and tablets are an important technology investment for small companies that enhance mobile computing (Douglas, Lubbe,