Leddy and peppers professional nursing

LEDDY & PEPPER’S

PROFESSIONAL NURSING

NINTH EDITION

Lucy Jane Hood, RN, PhD Professor and Department Chair, Pre-Licensure Nursing Education MidAmerica Nazarene University Olathe, Kansas

Professor Emeritus Saint Luke’s College of Health Sciences Kansas City, Missouri

2

Senior Acquisitions Editor: Christina Burns Associate Product Development Editor: Dan Reilly Editorial Coordinator: Amberly Hyden Editorial Assistant: Hilari Bowman Senior Production Project Manager: Alicia Jackson Design Coordinator: Holly McLaughlin Illustration Coordinator: Jennifer Clements Manufacturing Coordinator: Karin Duffield Marketing Manager: Sarah Schuessler Prepress Vendor: Aptara, Inc.

9th edition

Copyright © 2018 Wolters Kluwer

Copyright © 2014, 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins. Copyright © 2003 Lippincott Williams & Wilkins. Copyright © 1998 Lippincott-Raven Publishers. All rights reserved. This book is protected by copyright. No part of this book may be reproduced or transmitted in any form or by any means, including as photocopies or scanned-in or other electronic copies, or utilized by any information storage and retrieval system without written permission from the copyright owner, except for brief quotations embodied in critical articles and reviews. Materials appearing in this book prepared by individuals as part of their official duties as U.S. government employees are not covered by the above-mentioned copyright. To request permission, please contact Wolters Kluwer at Two Commerce Square, 2001 Market Street, Philadelphia, PA 19103, via email at permissions@lww.com, or via our website at lww.com (products and services).

9 8 7 6 5 4 3 2 1

Printed in China

Library of Congress Cataloging-in-Publication Data

Names: Hood, Lucy J., author. Title: Leddy & Pepper’s professional nursing / Lucy Jane Hood. Other titles: Leddy & Pepper’s conceptual bases of professional nursing |

Leddy and Pepper’s professional nursing | Professional nursing Description: Ninth edition. | Philadelphia : Wolters Kluwer, [2018] |

Preceded by Leddy & Pepper’s conceptual bases of professional nursing / Lucy Jane Hood. Edition 8. 2014. | Includes bibliographical references and index.

Identifiers: LCCN 2017020451 | ISBN 9781496351364 Subjects: | MESH: Nursing Theory | Nursing–trends Classification: LCC RT41 | NLM WY 86 | DDC 610.73–dc23 LC record available at https://lccn.loc.gov/2017020451

This work is provided “as is,” and the publisher disclaims any and all warranties, express or implied, including any warranties as to accuracy, comprehensiveness, or currency of the content of this work.

This work is no substitute for individual patient assessment based upon healthcare professionals’ examination of each patient and consideration of, among other things, age, weight, gender, current or prior medical conditions, medication history, laboratory data and other factors unique to the patient. The publisher does not provide medical advice or guidance and this work is merely a reference tool. Healthcare professionals, and not the publisher, are solely responsible for the use of this work including all medical judgments and for any resulting diagnosis and treatments.

Given continuous, rapid advances in medical science and health information, independent professional verification of medical diagnoses, indications, appropriate pharmaceutical selections and dosages, and treatment options should be made and healthcare professionals should consult a variety of sources. When prescribing medication, healthcare professionals are advised to consult the product information sheet (the manufacturer’s package insert) accompanying each drug to verify, among other things, conditions of use, warnings and side effects and identify any changes in dosage schedule or contraindications, particularly if the medication to be administered is new, infrequently used or has a narrow therapeutic range. To the maximum extent permitted under applicable law, no responsibility is assumed by the publisher for any injury and/or damage to persons or property, as a matter of products liability, negligence law or otherwise, or from any reference to or use by any person of this work.

LWW.com

3

mailto:permissions@lww.com
http://lww.com
https://lccn.loc.gov/2017020451
http://LWW.com
4

DEDICATION

To all professional nurses who have a passion for nursing that enables them to share their values, beliefs, and skills to make differences in the lives of others and to shape the nursing profession. To Dr. Susan Leddy and Dr. Mae Pepper, who saw the need for a textbook to meet the needs of registered nurses who were continuing their education. To all the readers of this text who have the courage to take the risk of returning to school or pursuing a professional nursing career. To the following persons whose actions, values, and beliefs enabled me to live out my dream of being a professional nurse: my parents, Bob and Helen Chamberlin; Mary Belle Hickey, RN, my first nurse manager, who always challenged me to be the best possible nurse and gave me the confidence to pursue higher education; my dear mentor, Dr. Susan Leddy, professor of nursing who showed me the essence of nursing scholarship; and my loving husband, Michael, who selflessly gives me the time, support, and humor to live out my dreams.

L.J.H.

5

In Memory

J. Mae Pepper January 18, 1936–March 19, 1997 For 20 years, Mae was Susan Leddy’s colleague, coauthor, mentor, and friend. In 1977, Mae joined the faculty at Mercy College in Dobbs Ferry, New York. Mae’s previous teaching experience at the University of North Carolina-Chapel Hill, New York University, and Bronx Community College, as well as her vision, wisdom, and dedication, was crucial to the development and accreditation of the new baccalaureate program for registered nurses and to the subsequent development of the first master’s program at the college.

Mae held the position of Chairperson of the Nursing program from 1981 until her sudden death in March 1997 from a ruptured aortic aneurysm. Although she talked for years about leaving administration in order to do more scholarly work, she continued to serve as Chair out of a sense of duty and responsibility. She was devoted to the students and faculty, and very conscientious in her service to the College and many civic and professional organizations.

Mae found time to read voraciously, listen to music, care for animals, and to enjoy outdoor white-water rafting, camping, and bird watching. She loved her garden, was a careful craftsperson in her furniture refinishing, and liked to go to garage sales and flea markets looking for collectibles. Mae had a good sense of humor and loved a good time. Devoted to her friends and family, she willingly gave time and attention to anyone who asked. She was a great listener, and her counsel was always wise and kind. Mae lived her belief in mutuality, genuineness, and respect for others.

6

Susan Kun Leddy February 23, 1939–February 23, 2007 For 14 years, Susan was my mentor and friend. We met in 1993 when I became a doctoral student at Widener University. Susan had a long distinguished career in nursing education. She set high academic standards for herself and also expected her students to attain them. Her favorite question posed to us was “So what?” thereby forcing us to verify the significance of what we said or wrote.

Susan earned a Bachelor of Science nursing degree from Skidmore College in New York in 1960. In 1965, she completed a master of science in nursing degree from Boston University. She completed a doctor of philosophy degree in 1973 at New York University. Never wanting to stop learning, she did postdoctoral work at Harvard University in 1985 and the University of Pennsylvania from 1996 to 1998.

During her first 4 years as a nurse educator, Susan taught in diploma schools and taught in the baccalaureate program at Columbia University before completing her doctoral studies. She and three other faculties founded the RN-BSN program at Pace University. In 1976, she was asked to do a feasibility study and generate a proposal to the state of New York to develop a new RN-to-BSN nursing program at Mercy College. As program chair, Susan and Mae Pepper both opened the program in 1977. The two of them realized the need for a textbook to meet the needs of registered nurses returning to school for baccalaureate education and co-wrote Conceptual Bases for Nursing Practice that was first published in 1981. After a trip to Wyoming, Susan became enthralled with the mountains. She moved to the state and became the first dean of the School of Nursing at the University of Wyoming in 1981. In 1984, she was appointed as the Dean of the reconstituted College of Health Sciences at the University of Wyoming. In 1988, she returned to the East Coast as the Dean of the School of Nursing at Widener University in Chester, Pennsylvania until 1993 when she gave up her administrative position to assume teaching responsibilities mainly in the doctoral program.

Susan was a prolific scholar and has many journal publications. After her retirement and while battling breast cancer, Susan continued to write. In addition to previous editions of this text, she authored Integrative Health Promotion: Conceptual Bases for Nursing Practice and Health Promotion: Mobilizing Strengths to Enhance Health, Wellness & Well-Being. Both of these books received Book of the Year Awards from the American Journal of Nursing.

Susan made time to travel and visited nearly every place in the world. She found her trips exhilarating and stimulating. She incorporated many of the ideas from her travels into her Human Energy Model. Susan also enjoyed quilting, weaving, and dabbling in watercolors. She was very energetic and always had a project to accomplish.

Susan deeply loved her daughters, Deborah and Erin, and made certain that they had what they needed to pursue successful lives. She adored her granddaughter, Katie, who always got her to laugh and smile even through some very rough times.

Susan exemplified the life of a true scholar, superb teacher, and devoted mother. It is my hope to live up to the standards of my beloved mentor and friend. I miss her great words of wisdom and support.

7

Contributor

Karen D. Wiegman, PhD, MSN, RN Dean, School of Nursing and Health Science, Professor MidAmerica Nazarene University

Olathe, Kansas

8

Reviewers

Elizabeth W. Black, MSN, RN Assistant Professor Gwynedd Mercy University Gwynedd Valley, Pennsylvania

Billie Blake, RN, MSN, BSN, EdD, CNE (Retired) Associate Dean of Nursing St. Johns River State College Orange Park, Florida

Laura Blank, RN, MSN Associate Clinical Professor Northern Arizona University Flagstaff, Arizona

Annie Boucher, RN, MScN Professor Cambrian College Sudbury, Canada

Mary Boylston, EdD, MSN, BSN, AHN-BC Assistant Professor Eastern University St. Davids, Pennsylvania

Beryl K. Broughton, MSN, CRNP, CS, CNE Nursing Faculty ARIA Health School of Nursing Trevose, Pennsylvania

Jennifer Bryer, PhD Acting Assistant Dean, Chairperson, Associate Professor Farmingdale State College Farmingdale, New York

Kathy Burlingame, EdD, MSN, RN Dean of Nursing Galen College of Nursing Louisville, Kentucky

Paula Byrne, DNP, RN Assistant Professor and Chair The College of St. Scholastica Duluth, Minnesota

Ruth Chaplen, DNP, MSN, BSN Associate Professor Rochester College Rochester Hills, Michigan

Betty Daniels, PhD, RN Assistant Professor Brenau University Gainesville, Georgia

9

Karen Davis, DNP, RN, CNE Clinical Assistant Professor University of Arkansas for Medical Sciences Little Rock, Arkansas

Lori A. Edwards, DrPH, MPH, RN, PHCNS-BC Assistant Professor, Associate Director for Global Occupational Health University of Maryland Baltimore, Maryland

Marcus M. Gaut, DNP, RN Assistant Professor The University of Southern Mississippi Hattiesburg, Mississippi

Evalyn J. Gossett, MSN, RN Lecturer Indiana University Northwest Gary, Indiana

Debra Kantor, PhD, RN Associate Professor Molloy College Rockville Centre, New York

Coleen Kumar, PhD, RN Dean of Nursing SUNY Downtown Medical Centre College of Nursing Brooklyn, New York

Kathleen M. Lamaute, EdD, MS, FNP-BC, NEA-BC, CNE Associate Professor Molloy College Rockville Centre, New York

Debra Lee, PhD, BSN, RN Assistant Professor, Dean of School of Nursing and Health Sciences Malone University Canton, Ohio

Rosemary Macy, PhD, RN, CNE, CHSE Associate Professor Boise State University Boise, Idaho

Kari Mardian, MEd, BN, RN Instructor Medicine Hat College Medicine Hat, Canada

Tammie McCoy, BA, BSN, MSN, PhD Professor/Chair Mississippi University for Women Columbus, Mississippi

Valerie O’Dell, DNP, RN, CNE Associate Professor/MSN Program Director Youngstown University Youngstown, Ohio

Teresa O’Neill, PhD, APRN, RNC

10

Distance Education Coordinator, Professor Emerita University of Holy Cross New Orleans, Louisiana

Cheryl Passel, PhD Assistant Professor Marian University Fond du Lac, Wisconsin

JoAnne Pearce, MS RNC, APRN-BC Assistant Professor Idaho State University Pocatello, Idaho

Theresa T. Quell, PhD, RN Assistant Dean for Academic Programs Fairfield University Norwalk, Connecticut

Janet Reagor, RN, PhD Interim Dean, Assistant Professor Avila University Kansas City, Missouri

Debra Simons, PhD, RN, CNE, CHSE, CCM Associate Dean College of New Rochelle New Rochelle, New York

Diane Spoljoric, PhD, RNC, FNP Associate Professor Purdue Northwest Westville, Indiana

Nancy Steffen, MSN Instructor Century College White Bear Lake, Minnesota

Alicia Stone, PhD, MS, RN, FNP Professor Molloy College Rockville Centre, New York

Wendy Wheeler, RN, BScN, MN Continuous Nursing Faculty Red Deer College Red Deer, Canada

Sylvia K. Wood, DNP, APRN, ANP-BC Assistant Professor St. Joseph’s College Brooklyn, New York

Ronda Yoder, PhD, ARNP Faculty Pensacola Christina College Pensacola, Florida

Karen Zapko, PhD, CNS, MSN, RN Assistant Professor

11

Kent State University at Salem Salem, Ohio

Tamara Zurakowski, PhD Clinical Associate Professor Virginia Commonwealth University Richmond, Virginia

12

About the Author

Lucy Hood, PhD, RN is the daughter of an American auto worker. She graduated from St. Luke’s Hospital of Kansas City Diploma Nursing School. She returned to school and earned a BSN from Webster College (now Webster University), an MSN from UMKC, and a PhD in Nursing from Widener University, Chester, Pennsylvania. With 14 years of experience in the areas of medical-surgical and neuroscience nursing, she embarked on a career in nursing education. Dr. Hood currently serves as the Department Chair, Pre- Licensure Nursing Education in the School of Nursing and Health Sciences at MidAmerica Nazarene University in Olathe, Kansas. Prior to her current position, she has more than 25 years of teaching experience in traditional undergraduate, RN to BSN, and graduate nursing programs at Saint Luke’s College of Health Sciences in Kansas City, Missouri and MidAmerica Nazarene University. She also has taught in the Clinical Pastoral Education Program at St. Luke’s Hospital of Kansas City. Professional nursing activities include membership in the ANA, MONA, ONS, NLN, and AANN. She has been a member of the MONA Advocacy Committee which involves political activism. She is a volunteer musician for St. Margaret of Scotland Catholic Church. Currently, she and her husband enjoy antiquing, gardening, and caring for their dachshund, Yoda.

13

Preface

In the early 1980s, Susan Leddy and Mae Pepper realized the need for a professional development textbook for registered nurses who were returning to school to earn baccalaureate degrees in nursing. This edition builds on the previous contributions that Leddy and Pepper made in earlier editions of Professional Nursing. So that the memory of Susan Leddy and May Pepper will continue, their names have appeared as part of the book title since 2003.

I express my sincere appreciation to the following persons for their creativity and attention to detail during the revision process: Christina Burns, Senior Acquisitions Editor; Dan Reilly, Associate Development Editor; Amberly Hyden, Editorial Coordinator; Jennifer Clements, Art Director; Holly McLaughlin, Design Coordinator; and Karan Singh Rana and the Production Team staff. A special note of thanks to Dr. Cheryl Stetler for permission to reproduce the Stetler Model of Evidence-Based Practice.

14

Organization

The ninth edition is organized into the following sections.

Section 1, Exploring Professional Nursing Section 2, The Changing Health Care Context Section 3, Professional Nursing Roles Section 4, Envisioning and Creating the Future of Professional Nursing

Content revisions to the ninth edition include the following.

Chapter 1: The Professional Nurse Presentation of key core competencies essential for effective professional practice including the Massachusetts Department of Higher Education’s The Nurse of the Future Nursing Core Competencies© along with updates related to the Institute of Medicine’s recommendations for improving nursing practice and education has been updated.

Chapter 2: The History Behind the Development of Professional Nursing Presentation of changes from the early 21st century that continue to impact today’s professional practice.

Chapter 4: Establishing Helping and Healing Relationships Updates from The Agency for Healthcare Research and Quality program TeamSTEPPS® 2.0 has been added to this chapter.

Chapter 9: Health Care Delivery Systems Updated content on the changes made to health care delivery as the revisions to health care delivery in the United States that have occurred during the implementation of the Affordable Care Act.

Chapter 13: Environmental and Global Health Updated information on the state of the global environment has been added and the nurse’s role in disaster planning, mitigation, and recovery for natural and human disasters has been placed here.

Chapter 14: Informatics and Technology in Nursing Practice New and updated content presents more specific information about informatics in health care encountered by nurses in daily practice, improvements in technology for patient safety and other recent technologic advances that affect consumer health, professional practice, and health care delivery. Recognizing that all baccalaureate nursing programs contain a course in community health nursing, the chapter on Community Health Nursing was omitted.

Chapter 15: Nursing Approaches to Client Systems Expanded content on the concept as community as clients appears in this chapter along with career opportunities for nurses in community health settings.

Chapter 16: The Professional Nurse’s Role in Teaching and Learning Updated statistics related to health literacy of Americans is contained within this chapter with implications for nurses to consider when planning and implementing health education.

Chapter 18: Quality Improvement: Enhancing Patient Safety and Health Care Quality This chapter has been co-authored with Karen Wiegman, PhD, RN, CS and provides updated information on Accountable Care Organizations and value-based purchasing.

Chapter 19: The Professional Nurse’s Role in Public Policy This chapter contains updated information about current legislative issues, policies, and professional nursing organization initiatives to improve health care safety and advance the nursing profession. In addition, the chapter highlights specific nurses who have contributed and are currently representing professional nursing in the public policy arena.

Chapter 22: Shaping the Future of Nursing Revised information on the future of nursing practice and education based on predictions from the United States Health Resources and Services Administration and from current futurists who analyze current trends to predict the future.

15

16

Learning Tools

Continued efforts have been made to make this book more “user-friendly” and to engage students in the learning process and in the application of this material to practice. The book received an updated look to facilitate reading and mastery of concepts essential for effective professional nursing practice. Features from the previous editions have been renamed and revised and new features added. In addition to such textbook standards as Key Terms and Concepts, Learning Outcomes, and References, each chapter also includes the following.

Real-Life Reflections (formerly Vignettes): Case studies are presented at the beginning of each chapter and revisited at chapter’s end, highlighting for students the application of the chapter’s content to practice and providing questions for thought as they read the chapter.

Questions for Reflection (formerly Think Time): Questions posed throughout the text help students think about their own life experiences in the context of their learning.

Focus on Research: Current journal articles are synopsized to relate research to learning and practice. Concepts in Practice: Hypothetical clinical situations teach professional nurses how they can best incorporate text concepts into real-life practice.

From Theory to Practice: End-of-chapter questions ask students to think about each chapter’s content in the context of their own lives.

Nurse as Author: Short writing exercises designed to strengthen critical thinking and writing skills. The nature of the written exercise in each chapter relates to and depends upon the nature of chapter content.

Your Digital Classroom: At the end of each chapter, online resources are brought together to provide students with opportunities for further study and reflection. These include Online Exploration (compilation of websites appropriate to each chapter’s content); Expanding Your Understanding (Internet-based exercises); and Beyond the Book (a link to and instructions for accessing the numerous online resources now available with this text).

Text boxes have been categorized to help students identify the purpose of their content.

Professional Building Blocks: Highlight clinical and professional implications. Learning, Knowing, and Growing: Provides students with information to help them grow both personally and professionally.

Professional Prototypes: Provide examples of documents, concepts, philosophies, and more with suggestions for personal and professional growth.

Students who follow the Beyond the Book link to the www.thePoint.lww.com can access

Fully searchable eBook Learning Objectives Literature Assessment Tool (includes current journal articles and questions for students at different experience levels)

Video interviews with RNs relating chapter concepts to practice Spanish–English Audio Glossary Web link exercises Time Management Strategies Nursing Professional Roles and Responsibilities supplemental reading

To facilitate reading, this edition is being printed in full color and photographs have been added to break up large chunks of printed material.

As Mae Pepper and Susan Leddy noted in the preface to the third edition,

During these changing times, we have been pleased with the utilization of our book in many educational settings, particularly in baccalaureate and graduate programs. Although the first edition of the book was targeted for upper division RN baccalaureate programs, we have become aware of its utilization in generic baccalaureate programs, masters programs, and practice settings.

17

http://www.thePoint.lww.com
It is my hope that this ninth edition of Professional Nursing will carry on the tradition of previous editions and continue to make a meaningful contribution to the profession.

L.J.H.

18

Contents

Section 1 Exploring Professional Nursing

Chapter 1 The Professional Nurse Characteristics of Professional Nursing Practice: The Hood Professional Nurse Contributions Model Core Competencies for Professional Nurses The Multiple Roles of the Professional Nurse Challenges of the Professional Nursing Student Skills for Educational Success Image and Physical Appearance Socialization and Resocialization Into the Nursing Profession Developing a Professional Self-Concept Characteristics of a Profession

Chapter 2 The History Behind the Development of Professional Nursing Nursing in Ancient Civilizations (Before 1 CE) Nursing in the Early Christian Era (1–500 CE) Nursing in the Middle Ages (500–1500) The Establishment of Nursing in Europe, England, and the New World (1500–1819) The Movement of Nursing to a Respectable Profession (1820–1917) The Birth of Formal Nursing Education The American Public Health Movement Nursing During the Early 20th Century, the World Wars, and the Post–World War II Era (1890–1960) Nursing in the Modern Era (1960–1999) Media Portrayals of Professional Nurses Nursing in the Early Postmodern Era (2000–2010) Nursing in the Second Decade of the Postmodern Era and Beyond (2010–20 …)

Chapter 3 Contextual, Philosophical, and Ethical Elements of Professional Nursing Contextual Basis of Nursing Practice Nursing Philosophy Morality and Ethics in Nursing Practice Ethical Decision Making Major Contextual Elements Affecting Nursing Practice

Chapter 4 Establishing Helping and Healing Relationships Communication as Interaction Helping Relationships: The Nurse as Helper Healing Relationships: The Nurse’s Role in Healing Helping and Healing Relationships With Colleagues and Other Health Care Team Members

Chapter 5 Patterns of Knowing and Nursing Science The Evolution of Scientific Thought Philosophy of Knowledge Patterns of Nursing Knowledge The Development of Nursing Science

Chapter 6 Nursing Models and Theories Nursing Models

19

The Stability Model of Change The Growth Model of Change Complexity Theory as a Framework Nursing Models in Research and Practice

Chapter 7 Professional Nursing Processes Critical Thinking Cognitive Nursing Processes Interpersonal Processes Psychomotor Processes Patterning Nursing Processes

Chapter 8 The Health Process and Self-Care of the Nurse Worldviews of Health Health Protection and Promotion Health Patterning Implications of the Nurse’s View of Health for Role Performance Self-Care of the Nurse

Section 2 The Changing Health Care Context

Chapter 9 Health Care Delivery Systems Challenges of Health Care Delivery in the 21st Century Selected Current Health Care Delivery Systems Health Care Delivery Settings The Interdisciplinary/Interprofessional Health Care Team Nursing Care Delivery Models Nursing Challenges Related to Health Care Delivery Systems

Chapter 10 Developing and Using Nursing Knowledge Through Research The Research Process in Nursing Nursing Research Utilization and Evidence-Based Practice Creating a Public Image of the Nurse as Scholar

Chapter 11 Multicultural Issues in Professional Practice Diversity and Assimilation in a Shrinking World Establishing Cultural Competence Strategies and Challenges for Multicultural Nursing Practice Creating a Multicultural Nursing Profession

Chapter 12 Professional Nurse Accountability Definition of Accountability and Related Concepts Professional Accountability The Groundwork for Accountability Accountability in an Era of Cost Containment Accountability in the Future Checklist for Accountability

Chapter 13 Environmental and Global Health The Global Environment The Community Environment The Work Environment The Home Environment Comprehensive Environmental Health Assessment The Nurse’s Role in Disaster Planning, Mitigation and Recovery

Chapter 14 Informatics and Technology in Nursing Practice

20

Informatics and Health Care The Informatics Nurse Specialist Consumer Health Informatics in Practice Educational Informatics Technology in the Acute Care Clinical Setting Technologic Changes Affecting Nursing Practice and Health Care Challenges in Managing Health-Related Informatics and Technology

Section 3 Professional Nursing Roles

Chapter 15 Nursing Approaches to Client Systems The Individual as Client The Family as Client The Community as Client Hallmarks of a Healthy Community Community-Level Nursing Interventions Career Opportunities in Community Health Nursing

Chapter 16 The Professional Nurse’s Role in Teaching and Learning Health Literacy Philosophical Assumptions About Teaching and Learning Teaching–Learning Process Approaches Teaching–Learning as a Responsibility of the Advocate Learning Theories Implications of Change Theory on Teaching–Learning Strategies for Effective Teaching and Learning Specific Client Education Activities Client Education as an Interdisciplinary Process

Chapter 17 Leadership and Management in Professional Nursing Conceptual and Theoretical Approaches to Nursing Leadership and Management Leadership Development Key Leadership and Management Skills for Nurses Leadership Effectiveness Evaluating Leadership Effectiveness

Chapter 18 Quality Improvement: Enhancing Patient Safety and Health Care Quality History of Quality Improvement in Health Care The Need for Improved Patient Safety and Care Quality Quality Improvement Approaches Implementing Continuous Quality Improvement and Total Quality Management Efforts to Improve the Quality of Health Care Professional Nursing Roles in Quality Improvement An Integrated Approach to Quality Improvement and Safety in Health Care

Chapter 19 The Professional Nurse’s Role in Public Policy The Kingdon Model for Political Processes The Nurse’s Role in Influencing Public Policy Current Political and Legislative Issues Affecting Professional Nursing Practice and Health Care Examples of Nurses Influencing Public Policy Opportunities to Learn the Art of Influencing Public Policy

Section 4 Envisioning and Creating the Future of Professional Nursing

Chapter 20 Career Options for Professional Nurses

21

Universal Job Skills Levels of Nursing Practice General Nursing Career Opportunities Advanced Nursing Practice Career Options Opportunities for APRNs Indirect Client Care Advanced Nursing Career Options

Chapter 21 Development of a Professional Nursing Career Values and Career Goals Discovering Your Passion in Nursing Envisioning Your Nursing Career Networking Mentoring Career Development Strategies Making a Nursing Career Change

Chapter 22 Shaping the Future of Nursing A Conceptual Approach to the Future Future Scenarios for Society and Health Care Future Scenarios for Health Care Delivery Evolving Health Care Needs and Health Care Delivery The Future of Professional Nursing Practice The Future of Nursing Education The Future of Nursing Scholarship

Appendix Index

22

Section 1 EXPLORING PROFESSIONAL NURSING

To people outside the nursing profession, being a nurse means taking care of those who are ill or injured, in a variety of complex and sometimes chaotic situations. Nurses make key contributions in the delivery of health care services by providing safe, high-quality care to individuals, families, and groups. Since its beginning, however, nursing has struggled to attain professional status. The therapeutic relationships nurses establish with clients play a significant role in making differences in the lives of the people they serve. Learning the art and science of nursing requires time and perseverance. When nurses provide solid evidence of their impact on client outcomes, the unique contributions they make become apparent to the other members of the health care team and to the public. Professional nurses engage in lifelong learning to remain competent in the areas of clinical practice.

23

Chapter 1

The Professional Nurse

KEY TERMS AND CONCEPTS Professional nurses Professional nurse contributions model Core competency Nurse of the Future Nursing Core Competencies© Caregiver Client advocate Teacher Change agent Coordinator Counselor Colleague Socialization Resocialization Role theory Role Role conflict Returning-to-school syndrome Transitions Professional self-concept Novice-to-expert model Characteristics of a profession Associate’s Degree in Nursing (ADN) Diploma nursing program Bachelor of Science in Nursing (BSN) Differentiated competencies Graduate nursing education Postgraduate nursing education Critical thinking Creative thinking Reflective thinking Autonomy State boards of nursing Licensure Professional organizations General-purpose nursing organizations Specialized nursing organizations National League for Nursing (NLN) American Association of Colleges of Nursing (AACN) National Council of State Boards of Nursing (NCSBN) American Nurses Association (ANA) International Council of Nurses (ICN) Sigma Theta Tau International (STTI) National Student Nurses’ Association (NSNA) Ethical codes

24

LEARNING OUTCOMES By the end of this chapter, the learner will be able to:

1. Outline key elements for professional nursing contributions to health care.

2. Identify strategies for thriving in the nursing education environment. 3. Specify a process for socialization into the profession. 4. Discuss methods to facilitate socialization and resocialization into the nursing profession. 5. Outline a process for developing a professional self-concept. 6. Identify the characteristics of a profession. 7. Explain how nursing meets the characteristics of a profession. 8. Discuss additional work that needs to be done to fulfill all characteristics of a profession and attain professional status on a par with that of

other professions.

REAL-LIFE REFLECTIONS Sue graduated from an Associate’s Degree in Nursing (ADN) program and has been working as a night charge nurse on a medical-surgical unit. Her nurse manager recently hired a new nurse with a Bachelor of Science in Nursing (BSN) degree. Sue thinks that perhaps she should go back to school and earn a BSN in order to feel secure about her current position. While speaking with a friend, Sue says, “I am a good nurse even though I don’t have a BSN. I don’t see how more education will make me more professional or improve my patient care, but I see where it may make my charge nurse position secure.”

What assumptions has Sue made relative to the importance of education in nursing practice? How would you respond to her? What are your thoughts about the BSN and higher education for nurses?

Professional nurses comprise the largest group of health care workers in the United States. More than 3 million registered nurses (RNs) are living in the United States, about 2.8 million of whom are employed as professional nurses (Kaiser Family Foundation, 2016; U.S. Bureau of Labor Statistics [BLS], 2015a [U.S. Department of Health & Human Services, 2014]). Professional nurses are RNs with a broad scope of practice that is determined by each state.

Some people consider all caregivers as “nurses.” This logical confusion stems from the fact that people who tend to the sick, injured, disabled, or elderly commonly have the word “nurse” in their job title, such as nursing assistants or licensed practical/vocational nurses (LPN/LVNs). However, professional nurses offer a specialized service to society. They assume ultimate accountability for client outcomes, and they supervise and educate LPN/LVNs and unlicensed assistive personnel (UAP) as they assist in nursing care delivery. Although they frequently perform tasks that could be done by other health team members, professional nurses bring an ability to improvise while individualizing client care in a variety of settings. Professional nurses use science and theories as a basis for professional practice along with art when modifying care approaches. Thus nursing is often considered both an art and a science (see Box 1.1, Professional Prototypes, “Essential Features of Professional Nursing”).

1.1 Professional Prototypes Essential Features of Professional Nursing

Professional nurses assume responsibility to the public for using the best evidence to provide safe, high- quality health-related services for all whom they serve. In Nursing’s Social Policy Statement, the American Nurses Association (2010) identified the following “key essential features of professional nursing” (p. 9). 1. Provide “a caring relationship” that facilitates health and healing. 2. Attend “to the range of human experiences and responses to health and illness within the physical and

25

social environments.”

3. Integrate “assessment data with knowledge gained from an appreciation of the patient or the group.” 4. Apply “scientific knowledge to the process of diagnosis and treatment” by using “judgment and critical

thinking.” 5. Advance “professional nursing knowledge through scholarly inquiry.” 6. Influence “social and public policy to promote social justice.” 7. Assure “safe, quality, and evidence-based practice.”

26

CHARACTERISTICS OF PROFESSIONAL NURSING PRACTICE: THE HOOD PROFESSIONAL NURSE CONTRIBUTIONS MODEL

As interdisciplinary health team members, nurses make many unique contributions to health care delivery in clinical settings. The Professional Nurse Contributions Model (Fig. 1.1) synthesizes the affective, cognitive, behavioral, and psychomotor domains of professional practice. The model’s circular form designates how the interprofessional health care team surrounds health care consumers. A solid outer circle emphasizes the importance of all team members working cohesively for the benefit of care recipients. Each of the concepts in this model is integrally connected to the others to result in a unified whole.

In an ideal world, all health care team members share an altruistic attitude toward the individuals they serve. Many people enter the nursing profession because they genuinely care (caring) about other people and have a desire to help others in time of need (compassion). Caring, compassion, and commitment are the key affective domains for optimal professional nursing that are intricately linked and comprise the outer circle of the model. The attitudes of caring, compassion, and commitment are key for nurses to view nursing as a profession rather than just a job. Two additional attributes of nurses that are closely linked are competence and confidence. Clients expect competence from health care providers. Likewise, health care providers expect competence from each other. To provide safe, effective patient care, nurses must have competence with clinical skills and decision making. Many nursing education programs use simulations with high- or low- fidelity manikins to provide students with the opportunities to learn essential clinical skills and clinical decision making in a safe learning environment (Wilson & Rockstraw, 2012). Current literature emphasize that students gain and retain knowledge, learn clinical skills, and develop confidence in nursing abilities from simulated learning experiences (Alexander et al., 2015; Aqel & Ahmad, 2014; Engum & Jeffries, 2012; Weaver, 2011).

Before competence can be achieved, however, professional nurses must have confidence in their ability to execute the clinical, communication, and cognitive skills needed for effective practice. Simulated clinical experiences in nursing education also build confidence in nursing students (Weaver, 2011). As the nurse’s confidence improves, he or she becomes willing to question orders and actions by others that may not appear to be logical or safe. Patients and families feel more at ease when receiving care from a confident nurse. For example, the nurse who knows how to start an IV line and has confidence in his or her ability will attempt to start IVs. As the nurse gains experience in starting IVs, he or she refines his or her technique and eventually possess the ability to start IVs in any patient. The nurse’s colleagues identify him or her as the IV starting expert on the unit (confidence booster). The nurse gains more experience starting IVs even when colleagues cannot (increasing competence). Thus, there appears to be a symbiotic relationship between confidence and competence in nursing practice.

27

FIGURE 1.1 Hood’s professional nurse contributions model.

The innermost circle in the model depicts the overlapping skills and circumstances with which nurses must work and cope. The roles assumed by nurses require that they have a repertoire of clinical, cognitive, and communication skills. The nurse must always have sound reasons behind clinical decisions and actions and be able to communicate the reasons well. A broad knowledge base related to all information and strategies available enable the nurse to decide the best course of action to take in any given clinical situation. Highly refined clinical, cognitive, and communication skills delineate professional nurses from all other members of the health care team.

Nurses deliver health care in complex systems, so it is important that they understand the nature of these systems and are able to manipulate them. Wiggins (2008) described health care systems as complex adaptive systems in which interdependency exists among individuals and groups. Each individual’s actions within complex adaptive systems are based on current knowledge and past experiences. Just like the human body is composed of interacting systems, the client is part of a community, communities form states, states form nations and nations are part of the global community. The earth is part of a solar system which is part of a galaxy which is part of the universe.

Nurses frequently encounter complicated client situations and must adapt to change as new scientific evidence emerges, reforms occur in legal aspects of health care delivery, and, most importantly, patient conditions fluctuate. Finally, professional nursing practice has an element of unpredictability and disorder that is conceptualized as chaos. Nurses continuously make complex and multiple decisions and may bring order in today’s clinical environments. Once order is achieved, something occurs that results in disorder. The pattern of ever-emerging chaos creates constant challenges for nurses. Upon acknowledgment of the deeper underlying, uniform pattern of chaos, nurses understand that they cannot control all clinical practice events. Even though a clinical setting may have a well-defined organization, nurses must adapt to and work in an ever-changing, highly complex, and chaotic environment.

28

29

CORE COMPETENCIES FOR PROFESSIONAL NURSES

The concept of core competency arose in the 1990s. A core competency can be defined as “a defined level of expertise that is essential or fundamental to a particular job; the primary area of expertise; specialty; the expertise that allows an organization or individual to beat its competitors” (Dictionary.com, n.d.). In professional nursing, core competencies are fundamental knowledge, abilities, and skills that enable nurses to provide safe, effective care to other persons in health care settings. In many health care settings, professional nurses are expected to display competence in a particular area of practice on an annual basis. Frequently, nursing staff development departments design and deploy activities to verify that nurses possess a certain level of competence with the knowledge and skills appropriate to their clinical practice areas.

In 1973, the American Nurses Association (ANA) published the first Standards of Nursing Profession. The goal was to develop a generic list of standards for professional nurses that would apply across practice settings. The standards primarily focused upon nursing process (assessment, diagnosis, planning, implementation, and evaluation) which at the time articulated a thinking model for all nurses to use in clinical practice. As time passed, the original standards of nursing practice have evolved into the Scope and Standards of Nursing that outline all key elements of professional nursing practice including nursing process and key competencies (knowledge and skills) for meeting each standard of professional practice. Although the competencies are designated, the execution of each competency may be context dependent. For example, Standard 3 Outcome Identification and Standard 4 Planning specify that the patient, significant others, and other health team members should be involved in determining the desired outcomes and how to achieve them (ANA, 2015c). If the patient is unconscious or has been legally declared mentally incompetent, then the patient is unable to be an active participant in the determination of care goals and planned actions to attain them.

By the 1990s, the ANA recognized the need to develop standards of practice for nursing specialty areas and collaborated with the nursing specialty organization to develop context-based scope and standards or practice including those for school faith community, psychiatric–mental health, transplant, holistic, pediatric, forensic, hospice and palliative care nursing, and nursing administration. The ANA’s (2015c) third edition of the Nursing: Scope and Standards of Practice, contains 6 standards addressing nursing process (assessment, diagnosis, outcome identification, planning, implementation, and evaluation) and 11 standards related to professional performance (ethics, culturally congruent practice, communication, collaboration, leadership, education, evidence-based practice and research, practice quality, professional practice evaluation, resource utilization, and environmental health) (ANA, 2015a). Disposing used needles and sharp implements (e.g., needles, disposable scissors) into hard, impermeable boxes labeled “biohazard” is an example of a competency related to environmental health. In 1990s, the Institute of Medicine (IOM) published a series of reports outlining safety and quality concerns within the American health care system. The Robert Wood Johnson Foundation provided funding to Linda Cronenwett, PhD as principal investigator and the American Association of Colleges of Nursing (AACN) for the Quality Safety Education for Nursing Initiative to develop strategies for nursing practice and education for continuously improving and enhancing safety in health care delivery. During the first phase of the project, the following six core competencies were identified for professional nursing: “patient-centered care, teamwork and collaboration, evidence-based practice, quality improvement, informatics, and safety” (QSEN Institute, 2014, para 4). Along with identifying the competencies, the initiative developed sets of knowledge, skills, and attitudes for each of them. The project initially addressed pre-licensure nursing education, but eventually was expanded to address graduate nursing education (QSEN Institute, 2014).

In March 2006, the Massachusetts (MA) Department of Higher Education and the MA Organization of Nurse Executives held a workshop Creativity and Connections: Building the Framework for the Future of Nursing Education and Practice that was attended by 32 key stakeholders in nursing education and practice. An outcome of the workshop was the formation of a subcommittee to develop a set of core professional nursing competencies to facilitate a seamless continuum for progression in nursing education. Between 2006 and 2009, the committee reviewed the best practices, standards and initiatives education progression to create a list of nursing competencies for each level of nursing education. Results of the review were compiled into a set of 10 core competencies that were then compared to outcomes required for associate degree and baccalaureate degree program accrediting agencies. Funded by the MA Department of Higher Education and the Johnson and Johnson Promise of Nursing for the MA Nursing School Grant Program, the Nurse of the Future Competency Committee identified 10 core competencies that are essential for professional nursing practice known as The Nurse of the Future Nursing Core Competencies© (Fig. 1.2). The identified competencies are patient-centered care, professionalism, leadership, systems-based practice, information and technology,

30

http://Dictionary.com
communication, teamwork and collaboration, safety, quality improvement, and evidence-based practice (Massachusetts Action Coalition, 2014; Massachusetts Dept. of Higher Education, 2010). Similar to QSEN competencies, each one of The Nurse of the Future Nursing Core Competencies© contain specific knowledge, skills, and attitudes for nurses to display. The identified competencies include the hallmarks of baccalaureate education: systems-based thinking, evidence-based practice, and nursing leadership (AACN, 2008). Table 1.1 links the Hood Professional Contributions Model with The Nurse of the Future Nursing Core Competencies©. Caring, compassion, commitment, and confidence are the key attitudes that provide the affective domain of professional nursing practice. Caring and compassion denote the nurse’s genuine concern for others and a desire to help them. When a nurse displays confidence in what is being done as a professional, recipients of nursing care, other health care team members, and the public perceive that the nurse possesses the knowledge, skill, and attitude for effective role performance. Competence ascertains that nurses are capable of performing skills (cognitive, clinical, and communication) effectively to provide safe, optimal care. Complex systems, chaos, and change describe the clinical practice environments of professional nurses.

FIGURE 1.2 Massachusetts Nurse of the Future Nursing Core Competencies Graphic.

TABLE 1.1 Hood’s Professional Nursing Contributions Model and the Nurse of the Future Nursing Core Competencies© Linkages

31

32

THE MULTIPLE ROLES OF THE PROFESSIONAL NURSE

Nurses assume multiple roles while meeting the health care needs of clients. They serve as caregivers when providing direct client care. Their client advocate role emerges when they intervene on behalf of clients to ensure that adequate information and decision-making resources are provided and that client wishes are respected at all times. They assume the role of teacher when providing education to UAP, clients, family members, students, each other, and interprofessional colleagues. When working to reform public policy, modify work processes, or transform workplace environments, nurses become change agents. They accept the role of coordinator when assuming supervisory and managerial responsibilities. Nurses also act as counselors, providing emotional and spiritual support to clients. Finally, they assume the role of colleague among all health team members. To execute these multiple roles effectively and with genuine compassion, nurses must commit themselves to lifelong learning.

Take Note! To execute multiple roles effectively and with genuine compassion, nurses must commit themselves to lifelong learning if they are to effectively and compassionately execute their multiple

roles.

33

CHALLENGES OF THE PROFESSIONAL NURSING STUDENT

Anyone who assumes the role of professional nursing student will need to make lifestyle changes to be successful. The added responsibilities of nursing school means that life as previously known will be greatly altered. Previous routines will be disrupted and personal sacrifices will be needed. Money once used for recreation is spent on tuition, student fees, books, and other school supplies. Less time is available to spend with family and friends. Families and friends have different reactions as the nursing student role is assumed. The reactions vary from feeling neglected (which may result in actions to derail the educational process) to intense pride (as they watch their significant other grow). Ongoing communication between the new student, family, and friends enables all involved parties to understand how roles will be altered and what lifestyle changes will need to occur (Dunham, 2008; Quan, 2006).

Meeting job and school responsibilities may be challenging for employed students. Employers may not support educational endeavors. Some coworkers may add to the difficulties by complaining about or refusing work schedule changes; others may express pride in their colleague and help to accommodate the student’s schedule.

Part of the toll of returning to school is entering into unfamiliar learning situations. The once-confident honor student or professional nurse may question his or her ability to survive in an intense academic program. The educational process is designed to change people. During times of change, people frequently encounter feelings of discomfort.

REAL-LIFE REFLECTIONS Remember Sue, from the beginning of the chapter. What obstacles might she encounter at home and in the workplace if she decides to return to school? Can you suggest strategies Sue can use to defray the potential chaos that returning to school might bring?

34

SKILLS FOR EDUCATIONAL SUCCESS

In ideal educational situations, students and faculty interact with each other as colleagues. Faculty design educational experiences and students bear the responsibility for active engagement in learning activities. In traditional education, faculty members serve as authoritarian experts who impart knowledge to students and may create oppressive climates. In educative-caring education, students and faculty members hold equal status and faculty members strive to create effective learning climates based on active and participative learning (Bevis & Watson, 2000; Billings & Halstead, 2005; Young & Paterson, 2007). Such egalitarian interactions with faculty members provide students with experience in collegiality.

When students assume responsibility for learning, they reap maximum benefits from the educational process. To make professional transitions, nurses focus their educational efforts on refining previously learned skills while establishing theoretical foundations for professional practice. Theory-based practice enables professional nurses to understand complex situations and anticipate potential complications in clinical settings. Learners need a variety of skills to be successful in the educational process.

Take Note! To make the most of the educational process, students must assume responsibility for learning and utilize a variety of skills.

35

Reading, Listening, and Speaking

Reading constitutes a major component of a successful education experience, but finding time to read remains a challenge for today’s busy students—especially as they juggle multiple roles. Effective reading skills streamline the study process. Trying to read and digest each word printed on a page (or screen) is inefficient. When students master the skill of reading for major ideas within a passage, reading becomes more efficient (Dunham, 2008; Osuna, 2014). Strategies to develop reading effectiveness and efficiency include reading for general understanding of ideas, using learning outcomes to identify key concepts, taking notes while reading, highlighting key points, and taking brief reading breaks between major headings within a chapter. During reading breaks, some students find it beneficial to paraphrase what has been read.

In educational settings, effective speaking and listening skills are essential to success. Students listen to faculty members as they share their nursing expertise. Taking time to think before responding to faculty- posed questions enables better organization of thoughts and selection of the best words to convey an answer. Most nursing programs require that students give oral classroom presentations to facilitate refinement of public speaking skills.

Asking questions is essential to avoid making errors in both education and health care settings. Most people (especially clinical nursing faculty and nurses) welcome questions from students. However, fear prevents some students from asking questions. Sometimes, the most difficult task to master is learning what questions need to be asked and having the courage to ask them.

Because nursing relies on teamwork, faculty frequently assign group project. Some students dread group projects because of the difficulty finding time to connect with group members. Osuna (2014) offers the following suggestions to survive group projects: 1. Provide all members of the group with contact information to facilitate the sharing of project information. 2. Appoint a group leader who organizes the project timeline, requests member project sections, pulls the

entire project together for a finished product (edits writing for consistent style and finalizes required formatting), serves as a resource person and tackles issues when they arise.

3. Develop a project timeline with the equal input of all group members. 4. Define specific tasks (including the format for each member to submit the section to the leader) required

for the project and make group assignments. 5. Hold all members accountable for sections of the project. 6. Communicate openly, timely, and respectfully.

Hopefully, by following the aforementioned suggestions, the project gets completed following instructions outlined in the course syllabus. When problems arise, the group should be able to manage them. However, sometimes faculty involvement may be needed should an irreconcilable issue arise.