flast.indd xiiflast.indd xii 08/05/12 5:02 PM08/05/12 5:02 PM
MANAGING NONPROFIT ORGANIZATIONS
ffirs.indd iffirs.indd i 08/05/12 5:01 PM08/05/12 5:01 PM
Join Us at Josseybass.comJo
Register at www.josseybass.com/email for more information on our publications, authors, and to receive special offers.
ffirs.indd iiffirs.indd ii 08/05/12 5:01 PM08/05/12 5:01 PM
http://www.josseybass.com/email
http://Josseybass.com
Managing Nonprofit Organizations is accompanied by an Instructor’s Guide, which is available free online. If you would like to download and print a copy of the guide, please visit: www.wiley.com/college/tschirhart
ffirs.indd iiiffirs.indd iii 08/05/12 5:01 PM08/05/12 5:01 PM
http://www.wiley.com/college/tschirhart
Essential Texts for Nonprofi t and Public Leadership and Management
The Handbook of Nonprofi t Governance, by BoardSource
Strategic Planning for Public and Nonprofi t Organizations, 4th Edition, by John M. Bryson
The Effective Public Manager, 4th Edition, by Steven Cohen et al.
Handbook of Human Resources Management in Government, 3rd Edition, by Stephen E. Condrey (Ed.)
The Responsible Administrator, 6th Edition, by Terry L. Cooper
The Jossey-Bass Handbook of Nonprofi t Leadership and Management, 3rd Edition, by David O. Renz, Robert D. Herman & Associates (Eds.)
Benchmarking in the Public and Nonprofi t Sectors, 2nd Edition, by Patricia Keehley et al.
Museum Marketing and Strategy, 2nd Edition, by Neil Kotler et al.
The Ethics Challenge in Public Service, 3rd Edition, by Carol W. Lewis et al.
Measuring Performance in Public and Nonprofi t Organizations, by Theodore H. Poister
Human Resources Management for Public and Nonprofi t Organizations: A Strategic Approach, 3rd Edition, by Joan E. Pynes
Understanding and Managing Public Organizations, 4th Edition, by Hal G. Rainey
Fundraising Principles and Practice, by Adrian Sargeant, Jen Shang, and Associates
Making Critical Decisions, by Roberta M. Snow et al.
Achieving Excellence in Fundraising, 3rd Edition, by Eugene R. Tempel, Timothy L. Seiler, and Eva E. Aldrich (Eds.)
Handbook of Practical Program Evaluation, 3rd Edition, by Joseph S. Wholey et al. (Eds.)
ffirs.indd ivffirs.indd iv 08/05/12 5:01 PM08/05/12 5:01 PM
MANAGING NONPROFIT ORGANIZATIONS
Mary Tschirhart and Wolfgang Bielefeld
ffirs.indd vffirs.indd v 08/05/12 5:01 PM08/05/12 5:01 PM
Copyright © 2012 by John Wiley & Sons, Inc. All rights reserved.
Published by Jossey-Bass A Wiley Imprint One Montgomery Street, Suite 1200, San Francisco, CA 94104-4594 www.josseybass.com
Cover image by Getty. Copyright © by Ashim Mittler, Frankfurt am Main.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions.
Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or com- pleteness of the contents of this book and specifi cally disclaim any implied warranties of merchantability or fi tness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situa- tion. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profi t or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.
Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax 317-572-4002.
Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.
Library of Congress Cataloging-in-Publication Data
Tschirhart, Mary. Managing nonprofi t organizations / Mary Tschirhart, Wolfgang Bielefeld. —1st ed. p. cm. Includes bibliographical references and index. ISBN: 978-0-470-40299-3 (hardback); ISBN: 978-1-118-25864-4 (ebk); ISBN: 978-1-118-23388-7 (ebk); ISBN: 978-1-118-22017-7 (ebk) 1. Nonprofi t organizations—Management. I. Bielefeld, Wolfgang. II. Title. HD62.6.T785 2012 658'.048—dc23 2012015525
Printed in the United States of America FIRST EDITION HB Printing 10 9 8 7 6 5 4 3 2 1
ffirs.indd viffirs.indd vi 08/05/12 5:01 PM08/05/12 5:01 PM
http://www.josseybass.com
http://www.copyright.com