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DATABASE SYSTEMS

Carlos Coronel | Steven Morris

Design, Implementation, and Management

Australia • Brazil • Mexico • Singapore • United Kingdom • United States

12e

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Database Systems: Design, Implementation, and Management, 12th Edition

Carlos Coronel and Steven Morris

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WCN: 02-200-203

Dedication To the treasures in my life: To Victoria, for 26 wonderful years. Thank you for your un- ending support, for being my angel, my sweetie, and most importantly, my best friend. To Carlos Anthony, who is an awesome older brother to all. Thank you for your words of wisdom, hard-working attitude, and for giving us reasons to be happy. You are still young; your best times are still to come. To Gabriela Victoria, who is the image of bril- liance, beauty, and faithfulness. Thank you for being the sunshine in my cloudy days. Your future is bright and endless. To Christian Javier, who is smarter than of all of us. Thank you for being the youthful reminder of life’s simple beauties. Keep challenging yourself to new highs. To my parents, Sarah and Carlos, thank you for your sacrifice and example. To all of you, you are all my inspiration. “TQTATA.”

Carlos Coronel

To Pamela, from high school sweetheart through 26 years of marriage, you are the beau- tiful love of my life who has supported, encouraged, and inspired me. More than anyone else, you are responsible for whatever successes I have achieved. To my son, Alexander Logan, your depth of character is without measure. You are my pride and joy. To my daughter, Lauren Elizabeth, your beauty and intensity take my breath away. You are my heart and soul. Thank you all for the sacrifices you have made that enabled me to pur- sue this dream. I love you so much more than I can express. To my mother, Florence Maryann, and to the memory of my father, Alton Lamar, together they instilled in me the desire to learn and the passion to achieve. To my mother-in-law, Connie Duke, and to the memory of my father-in-law, Wayne Duke, they taught me to find joy in all things. To all of you, with all my love, I dedicate this book.

Steven Morris

For Peter To longtime colleague and friend, Peter Rob: Your drive and dedication to your students started this book. Your depth of knowledge, attention to detail, and pursuit of excellence made it succeed. Your patience and guidance continue to light our path. It is our sincere hope that, as we move forward, we can continue to live up to your standard. Enjoy your retirement, my friend; you have surely earned it.

Carlos Coronel and Steven Morris

Dedication iii

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Preface, xiv

Text Features, xix

Additional Features, xxi

Acknowledgments, xxiii

Part 1: Database Concepts 1 1. Database Systems, 2

2. Data Models, 35

Part 2: Design Concepts 71 3. The Relational Database Model, 72

4. Entity Relationship (ER) Modeling, 117

5. Advanced Data Modeling, 169

6. Normalization of Database Tables, 201

Part 3: Advanced Design and Implementation 245 7. Introduction to Structured Query Language (SQL), 246

8. Advanced SQL , 340

9. Database Design, 439

Part 4: Advanced Database Concepts 481 10. Transaction Management and Concurrency Control, 482

11. Database Performance Tuning and Query Optimization, 515

12. Distributed Database Management Systems, 553

13. Business Intelligence and Data Warehouses, 589

14. Big Data Analytics and NoSQL, 648

Part 5: Databases and the Internet 679 15. Database Connectivity and Web Technologies, 680

Part 6: Database Administration 721 16. Database Administration and Security, 722

Glossary, 769

Index, 783

Brief Contents

iv Brief Contents

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The following appendixes are included on the Instructor and Student Companion Sites at www.cengagebrain.com.

Appendix A1: Designing Databases with Visio Professional 2010: A Tutorial Appendix A2: Designing Databases with Visio 2013: A Tutorial Appendix B: The University Lab: Conceptual Design Appendix C: The University Lab: Conceptual Design Verification, Logical Design, and Implementation Appendix D: Converting an ER Model into a Database Structure Appendix E: Comparison of ER Model Notations Appendix F: Client/Server Systems Appendix G: Object-Oriented Databases Appendix H: Unified Modeling Language (UML) Appendix I: Databases in Electronic Commerce Appendix J: Web Database Development with ColdFusion Appendix K: The Hierarchical Database Model Appendix L: The Network Database Model Appendix M: MS Access Tutorial Appendix N: Creating a New Database Using Oracle 12c Appendix O: Data Warehouse Implementation Factors

Brief Contents v

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vi Contents

Part 1: Database Concepts 1 Chapter 1: Database Systems 2 1-1 Why Databases? 3 1-2 Data versus Information 4 1-3 Introducing the Database 6

1-3a Role and Advantages of the DBMS 6 1-3b Types of Databases 8

1-4 Why Database Design is Important 11 1-5 Evolution of File System Data Processing 14

1-5a Manual File Systems 14 1-5b Computerized File Systems 15 1-5c File System Redux: Modern End-User Productivity Tools 17

1-6 Problems with File System Data Processing 18 1-6a Structural and Data Dependence 19 1-6b Data Redundancy 20 1-6c Data Anomalies 21

1-7 Database Systems 21 1-7a The Database System Environment 22 1-7b DBMS Functions 24 1-7c Managing the Database System: A Shift in Focus 28

1-8 Preparing for Your Database Professional Career 28 Summary 30 • Key Terms 31 • Review Questions 32 • Problems 32

Chapter 2: Data Models 35 2-1 Data Modeling and Data Models 36 2-2 The Importance of Data Models 37 2-3 Data Model Basic Building Blocks 37 2-4 Business Rules 39

2-4a Discovering Business Rules 39 2-4b Translating Business Rules into Data Model Components 40 2-4c Naming Conventions 41

2-5 The Evolution of Data Models 41 2-5a Hierarchical and Network Models 41 2-5b The Relational Model 43 2-5c The Entity Relationship Model 45 2-5d The Object-Oriented (OO) Model 48 2-5e Object/Relational and XML 49 2-5f Emerging Data Models: Big Data and NoSQL 50 2-5g Data Models: A Summary 56

2-6 Degrees of Data Abstraction 57 2-6a The External Model 60 2-6b The Conceptual Model 61 2-6c The Internal Model 62 2-6d The Physical Model 63

Summary 64 • Key Terms 65 • Review Questions 65 • Problems 66

Part 2: Design Concepts 71 Chapter 3: The Relational Database Model 72 3-1 A Logical View of Data 73

3-1a Tables and Their Characteristics 73

Contents

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Contents vii

3-2 Keys 76 3-2a Dependencies 76 3-2b Types of Keys 77

3-3 Integrity Rules 80 3-4 Relational Algebra 82

3-4a Formal Definitions and Terminology 82 3-4b Relational Set Operators 83

3-5 The Data Dictionary and the System Catalog 91 3-6 Relationships within the Relational Database 93

3-6a The 1:M Relationship 93 3-6b The 1:1 Relationship 95 3-6c The M:N Relationship 97

3-7 Data Redundancy Revisited 101 3-8 Indexes 103 3-9 Codd’s Relational Database Rules 104

Summary 106 • Key Terms 107 • Review Questions 107 • Problems 110

Chapter 4: Entity Relationship (ER) Modeling 117 4-1 The Entity Relationship Model (ERM) 118

4-1a Entities 118 4-1b Attributes 118 4-1c Relationships 124 4-1d Connectivity and Cardinality 125 4-1e Existence Dependence 126 4-1f Relationship Strength 126 4-1g Weak Entities 129 4-1h Relationship Participation 131 4-1i Relationship Degree 134 4-1j Recursive Relationships 136 4-1k Associative (Composite) Entities 138

4-2 Developing an ER Diagram 140 4-3 Database Design Challenges: Conflicting Goals 147

Summary 152 • Key Terms 153 • Review Questions 153 • Problems 156 • Cases 161

Chapter 5: Advanced Data Modeling 169 5-1 The Extended Entity Relationship Model 170

5-1a Entity Supertypes and Subtypes 170 5-1b Specialization Hierarchy 171 5-1c Inheritance 172 5-1d Subtype Discriminator 174 5-1e Disjoint and Overlapping Constraints 174 5-1f Completeness Constraint 175 5-1g Specialization and Generalization 176

5-2 Entity Clustering 176 5-3 Entity Integrity: Selecting Primary Keys 177

5-3a Natural Keys and Primary Keys 178 5-3b Primary Key Guidelines 178 5-3c When To Use Composite Primary Keys 178 5-3d When To Use Surrogate Primary Keys 180

5-4 Design Cases: Learning Flexible Database Design 182 5-4a Design Case 1: Implementing 1:1 Relationships 182 5-4b Design Case 2: Maintaining History of Time-Variant Data 183 5-4c Design Case 3: Fan Traps 186 5-4d Design Case 4: Redundant Relationships 187

Summary 188 • Key Terms 189 • Review Questions 189 • Problems 190 • Cases 192

Chapter 6: Normalization of Database Tables 201 6-1 Database Tables and Normalization 202 6-2 The Need For Normalization 202 6-3 The Normalization Process 206

6-3a Conversion To First Normal Form 208 6-3b Conversion To Second Normal Form 211 6-3c Conversion To Third Normal Form 213

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viii Contents

6-4 Improving the Design 215 6-5 Surrogate Key Considerations 219 6-6 Higher-Level Normal Forms 220

6-6a The Boyce-Codd Normal Form 221 6-6b Fourth Normal Form (4NF) 224

6-7 Normalization and Database Design 226 6-8 Denormalization 229 6-9 Data-Modeling Checklist 232

Summary 234 • Key Terms 235 • Review Questions 235 • Problems 237

Part 3: Advanced Design and Implementation 245 Chapter 7: Introduction to Structured Query Language (SQL) 246 7-1 Introduction to SQL 247 7-2 Data Definition Commands 249

7-2a The Database Model 249 7-2b Creating The Database 251 7-2c The Database Schema 251 7-2d Data Types 252 7-2e Creating Table Structures 255 7-2f SQL Constraints 259 7-2g SQL Indexes 263

7-3 Data Manipulation Commands 264 7-3a Adding Table Rows 264 7-3b Saving Table Changes 266 7-3c Listing Table Rows 266 7-3d Updating Table Rows 268 7-3e Restoring Table Contents 269 7-3f Deleting Table Rows 269 7-3g Inserting Table Rows with a Select Subquery 270

7.4 SELECT Queries 271 7-4a Selecting Rows with Conditional Restrictions 271 7-4b Arithmetic Operators: The Rule of Precedence 276 7-4c Logical Operators: AND, OR, and NOT 277 7-4d Special Operators 279

7-5 Additional Data Definition Commands 283 7-5a Changing a Column’s Data Type 284 7-5b Changing a Column’s Data Characteristics 284 7-5c Adding a Column 284 7-5d Dropping a Column 285 7-5e Advanced Data Updates 285 7-5f Copying Parts of Tables 287 7-5g Adding Primary and Foreign Key Designations 289 7-5h Deleting a Table from the Database 290

7-6 Additional SELECT Query Keywords 290 7-6a Ordering a Listing 290 7-6b Listing Unique Values 292 7-6c Aggregate Functions 292 7-6d Grouping Data 297

7-7 Joining Database Tables 300 7-7a Joining Tables with an Alias 303 7-7b Recursive Joins 303

Summary 305 • Key Terms 306 • Review Questions 306 • Problems 307 • Cases 331

Chapter 8: Advanced SQL 340 8-1 SQL Join Operators 341

8-1a Cross Join 342 8-1b Natural Join 343 8-1c JOIN USING Clause 344 8-1d JOIN ON Clause 345 8-1e Outer Joins 347

8-2 Subqueries and Correlated Queries 349 8-2a WHERE Subqueries 351 8-2b IN Subqueries 352

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Contents ix

8-2c HAVING Subqueries 353 8-2d Multirow Subquery Operators: ANY and ALL 353 8-2e FROM Subqueries 355 8-2f Attribute List Subqueries 356 8-2g Correlated Subqueries 358

8-3 SQL Functions 361 8-3a Date and Time Functions 361 8-3b Numeric Functions 366 8-3c String Functions 366 8-3d Conversion Functions 368

8-4 Relational Set Operators 371 8-4a UNION 371 8-4b UNION ALL 373 8-4c INTERSECT 373 8-4d EXCEPT (MINUS) 375 8-4e Syntax Alternatives 377

8-5 Virtual Tables: Creating a View 377 8-5a Updatable Views 379

8-6 Sequences 382 8-7 Procedural SQL 387

8-7a Triggers 392 8-7b Stored Procedures 401 8-7c PL/SQL Processing with Cursors 407 8-7d PL/SQL Stored Functions 409

8-8 Embedded SQL 410 Summary 415 • Key Terms 416 • Review Questions 417 • Problems 418 • Cases 435

Chapter 9: Database Design 439 9-1 The Information System 440 9-2 The Systems Development Life Cycle 442

9-2a Planning 442 9-2b Analysis 443 9-2c Detailed Systems Design 444 9-2d Implementation 444 9-2e Maintenance 445

9-3 The Database Life Cycle 445 9-3a The Database Initial Study 445 9-3b Database Design 450 9-3c Implementation and Loading 451 9-3d Testing and Evaluation 454 9-3e Operation 456 9-3f Maintenance and Evolution 457

9-4 Conceptual Design 457 9-4a Data Analysis and Requirements 459 9-4b Entity Relationship Modeling and Normalization 461 9-4c Data Model Verification 464 9-4d Distributed Database Design 467

9-5 DBMS Software Selection 467 9-6 Logical Design 468

9-6a Map the Conceptual Model to the Logical Model 468 9-6b Validate the Logical Model Using Normalization 470 9-6c Validate Logical Model Integrity Constraints 470 9-6d Validate the Logical Model Against User Requirements 471

9-7 Physical Design 471 9-7a Define Data Storage Organization 472 9-7b Define Integrity and Security Measures 472 9-7c Determine Performance Measures 473

9-8 Database Design Strategies 473 9-9 Centralized Versus Decentralized Design 474

Summary 477 • Key Terms 477 • Review Questions 477 • Problems 478

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x Contents

Part 4: Advanced Database Concepts 481 Chapter 10: Transaction Management and Concurrency Control 482 10-1 What Is a Transaction? 483

10-1a Evaluating Transaction Results 484 10-1b Transaction Properties 487 10-1c Transaction Management with SQL 488 10-1d The Transaction Log 489

10-2 Concurrency Control 490 10-2a Lost Updates 490 10-2b Uncommitted Data 491 10-2c Inconsistent Retrievals 492 10-2d The Scheduler 493

10-3 Concurrency Control with Locking Methods 495 10-3a Lock Granularity 496 10-3b Lock Types 498 10-3c Two-Phase Locking to Ensure Serializability 500 10-3d Deadlocks 500

10-4 Concurrency Control with Time Stamping Methods 502 10-4a Wait/Die and Wound/Wait Schemes 502

10-5 Concurrency Control with Optimistic Methods 503 10-6 ANSI Levels of Transaction Isolation 504 10-7 Database Recovery Management 506

10-7a Transaction Recovery 506

Summary 510 • Key Terms 511 • Review Questions 511 • Problems 512

Chapter 11: Database Performance Tuning and Query Optimization 515 11-1 Database Performance-Tuning Concepts 516

11-1a Performance Tuning: Client and Server 517 11-1b DBMS Architecture 518 11-1c Database Query Optimization Modes 520 11-1d Database Statistics 521

11-2 Query Processing 522 11-2a SQL Parsing Phase 523 11-2b SQL Execution Phase 524 11-2c SQL Fetching Phase 525 11-2d Query Processing Bottlenecks 525

11-3 Indexes and Query Optimization 526 11-4 Optimizer Choices 528

11-4a Using Hints to Affect Optimizer Choices 530 11-5 SQL Performance Tuning 531

11-5a Index Selectivity 531 11-5b Conditional Expressions 533

11-6 Query Formulation 534 11-7 DBMS Performance Tuning 536 11-8 Query Optimization Example 538

Summary 546 • Key Terms 547 • Review Questions 547 • Problems 548

Chapter 12: Distributed Database Management Systems 553 12-1 The Evolution of Distributed Database Management Systems 554 12-2 DDBMS Advantages and Disadvantages 556 12-3 Distributed Processing and Distributed Databases 556 12-4 Characteristics of Distributed Database Management Systems 559 12-5 DDBMS Components 560 12-6 Levels of Data and Process Distribution 561

12-6a Single-Site Processing, Single-Site Data 561 12-6b Multiple-Site Processing, Single-Site Data 562 12-6c Multiple-Site Processing, Multiple-Site Data 563

12-7 Distributed Database Transparency Features 564 12-8 Distribution Transparency 565

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Contents xi

12-9 Transaction Transparency 568 12-9a Distributed Requests and Distributed Transactions 568 12-9b Distributed Concurrency Control 571 12-9c Two-Phase Commit Protocol 571

12-10 Performance and Failure Transparency 573 12-11 Distributed Database Design 575

12-11a Data Fragmentation 575 12-11b Data Replication 578 12-11c Data Allocation 580

12-12 The CAP Theorem 581 12-13 C. J. Date’s 12 Commandments for Distributed Databases 583

Summary 584 • Key Terms 585 • Review Questions 585 • Problems 586

Chapter 13: Business Intelligence and Data Warehouses 589 13-1 The Need for Data Analysis 590 13-2 Business Intelligence 590

13-2a Business Intelligence Architecture 592 13-2b Business Intelligence Benefits 598 13-2c Business Intelligence Evolution 598 13-2d Business Intelligence Technology Trends 601

13-3 Decision Support Data 602 13-3a Operational Data Versus Decision Support Data 602 13-3b Decision Support Database Requirements 605

13-4 The Data Warehouse 607 13-4a Data Marts 610 13-4b Twelve Rules That Define a Data Warehouse 610

13-5 Star Schemas 610 13-5a Facts 611 13-5b Dimensions 611 13-5c Attributes 612 13-5d Attribute Hierarchies 614 13-5e Star Schema Representation 616 13-5f Performance-Improving Techniques for the Star Schema 617

13-6 Online Analytical Processing 621 13-6a Multidimensional Data Analysis Techniques 621 13-6b Advanced Database Support 623 13-6c Easy-to-Use End-User Interfaces 623 13-6d OLAP Architecture 623 13-6e Relational OLAP 626 13-6f Multidimensional OLAP 628 13-6g Relational versus Multidimensional OLAP 628

13-7 SQL Extensions for OLAP 629 13-7a The ROLLUP Extension 630 13-7b The CUBE Extension 631 13-7c Materialized Views 633

Summary 636 • Key Terms 637 • Review Questions 637 • Problems 639

Chapter 14: Big Data Analytics and NoSQL 648 14-1 Big Data 649

14-1a Volume 651 14-1b Velocity 652 14-1c Variety 653 14-1d Other Characteristics 654

14-2 Hadoop 655 14-2a HDFS 655 14-2b MapReduce 658 14-2c Hadoop Ecosystem 660

14-3 NoSQL 662 14-3a Key-Value Databases 663 14-3b Document Databases 664 14-3c Column-Oriented Databases 665 14-3d Graph Databases 668 14-3e NewSQL Databases 669

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xii Contents

14-4 Data Analytics 670 14-4a Data Mining 671 14-4b Predictive Analytics 673

Summary 675 • Key Terms 676 • Review Questions 677

Part 5: Databases and the Internet 679 Chapter 15: Database Connectivity and Web Technologies 680 15-1 Database Connectivity 681

15-1a Native SQL Connectivity 682 15-1b ODBC, DAO, and RDO 683 15-1c OLE-DB 685 15-1d ADO.NET 687 15-1e Java Database Connectivity (JDBC) 691

15-2 Database Internet Connectivity 692 15-2a Web-to-Database Middleware: Server-Side Extensions 693 15-2b Web Server Interfaces 695 15-2c The Web Browser 696 15-2d Client-Side Extensions 697 15-2e Web Application Servers 698 15-2f Web Database Development 699

15-3 Extensible Markup Language (XML) 702 15-3a Document Type Definitions (DTD) and XML Schemas 704 15-3b XML Presentation 706 15-3c XML Applications 708

15-4 Cloud Computing Services 709 15-4a Cloud Implementation Types 712 15-4b Characteristics of Cloud Services 712 15-4c Types of Cloud Services 713 15-4d Cloud Services: Advantages and Disadvantages 714 15-4e SQL Data Services 716

Summary 717 • Key Terms 718 • Review Questions 718 • Problems 719

Part 6: Database Administration 721 Chapter 16: Database Administration and Security 722 16-1 Data as a Corporate Asset 723 16-2 The Need for a Database and its Role in an Organization 724 16-3 Introduction of a Database: Special Considerations 726 16-4 The Evolution of Database Administration 727 16-5 The Database Environment’s Human Component 731

16-5a The DBA’s Managerial Role 733 16-5b The DBA’s Technical Role 738

16-6 Security 745 16-6a Security Policies 746 16-6b Security Vulnerabilities 746 16-6c Database Security 748

16-7 Database Administration Tools 749 16-7a The Data Dictionary 750 16-7b Case Tools 752

16-8 Developing a Data Administration Strategy 755 16-9 The DBA’s Role in the Cloud 756 16-10 The DBA at Work: Using Oracle for Database Administration 757

16-10a Oracle Database Administration Tools 758 16-10b Ensuring that the RDBMS Starts Automatically 758 16-10c Creating Tablespaces and Datafiles 760 16-10d Managing Users and Establishing Security 762 16-10e Customizing the Database Initialization Parameters 763

Summary 765 • Key Terms 766 • Review Questions 767 Glossary 769 Index 783

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Contents xiii

The following appendixes are included on the Instructor and Student Companion Sites at www.cengagebrain.com.

Appendix A1: Designing Databases with Visio Professional 2010: A Tutorial Appendix A2: Designing Databases with Visio 2013: A Tutorial Appendix B: The University Lab: Conceptual Design Appendix C: The University Lab: Conceptual Design Verification, Logical Design, and Implementation Appendix D: Converting an ER Model into a Database Structure Appendix E: Comparison of ER Model Notations Appendix F: Client/Server Systems Appendix G: Object-Oriented Databases Appendix H: Unified Modeling Language (UML) Appendix I: Databases in Electronic Commerce Appendix J: Web Database Development with ColdFusion Appendix K: The Hierarchical Database Model Appendix L: The Network Database Model Appendix M: MS Access Tutorial Appendix N: Creating a New Database Using Oracle 12c Appendix O: Data Warehouse Implementation Factors

Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

xiv Preface

It is our great pleasure to present the twelfth edition of Database Systems. We are grateful and humbled that so many of our colleagues around the world have chosen this text to support their classes. We wrote the first edition of this book because we wanted to explain the complexity of database systems in a language that was easy for students to understand. Over the years, we have maintained this emphasis on reaching out to students to explain complex concepts in a practical, approachable manner. This book has been successful through eleven editions because the au- thors, editors, and the publisher paid attention to the impact of technology and to adopter ques- tions and suggestions. We believe that this twelfth edition successfully reflects the same attention to such factors.

In many respects, rewriting a book is more difficult than writing it the first time. If the book is successful, as this one is, a major concern is that the updates, inserts, and deletions will adversely affect writing style and continuity of coverage. The combination of superb reviewers and editors, plus a wealth of feedback from adopters and students of the previous editions, helped make this new edition the best yet.

Changes to The Twelfth Edition In this twelfth edition, we added some new features and reorganized some coverage to provide a better flow of material. Aside from enhancing the already strong coverage of database design, we made other improvements in the topical coverage. In particular, the continued growth of Big Data and NoSQL technologies have challenged the status quo in the database industry. Therefore, we created an entire new chapter, Big Data Analytics and NoSQL, to help students grasp the key aspects of these complex new technologies and challenges. The twelfth edition also presents a ma- jor step forward in the integration of digital content with the text through online, automatically graded exercises to improve student outcomes. Here are a few of the highlights of changes in the twelfth edition: • New coverage of Big Data challenges beyond the traditional 3Vs • Expanded coverage of Hadoop, the Hadoop Distributed File System (HDFS), and MapReduce • Updated coverage of cloud data services and their impact on DBAs • Expanded coverage of NoSQL databases, including key-value databases, document databases,

column-oriented database, and graph databases • New coverage of the emerging NewSQL technologies • Improved coverage of data visualization • Added coverage of new sequence and identity capabilities in Oracle and SQL Server • Complete redesign of the look and feel of the text and layout to improve readability and visual

appeal • Embedded key term definitions within the text

This twelfth edition continues to provide a solid and practical foundation for the design, im- plementation, and management of database systems. This foundation is built on the notion that, while databases are very practical, their successful creation depends on understanding the im- portant concepts that define them. It’s not easy to come up with the proper mix of theory and practice, but the previously mentioned feedback suggests that we largely succeeded in our quest to maintain the proper balance.

Preface

Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Preface xv

The Approach: A Continued Emphasis On Design As the title suggests, Database Systems: Design, Implementation, and Management covers three broad aspects of database systems. However, for several important reasons, special attention is given to database design. • The availability of excellent database software enables people with little experience to cre-

ate databases and database applications. Unfortunately, the “create without design” approach usually paves the road to a number of database disasters. In our experience, many database system failures are traceable to poor design and cannot be solved with the help of even the best programmers and managers. Nor is better DBMS software likely to overcome problems created or magnified by poor design. Even the best bricklayers and carpenters can’t create a good building from a bad blueprint.

• Most vexing problems of database system management seem to be triggered by poorly de- signed databases. It hardly seems worthwhile to use scarce resources to develop excellent da- tabase management skills merely to use them on crises induced by poorly designed databases.

• Design provides an excellent means of communication. Clients are more likely to get what they need when database system design is approached carefully and thoughtfully. In fact, clients may discover how their organizations really function once a good database design is completed.

• Familiarity with database design techniques promotes understanding of current database technologies. For example, because data warehouses derive much of their data from opera- tional databases, data warehouse concepts, structures, and procedures make more sense when the operational database’s structure and implementation are understood.

Because the practical aspects of database design are stressed, we have covered design concepts and procedures in detail, making sure that the numerous end-of-chapter problems and cases are sufficiently challenging so students can develop real and useful design skills. We also make sure that students understand the potential and actual conflicts between database design elegance, information requirements, and transaction processing speed. For example, it makes little sense to design databases that meet design elegance standards while they fail to meet end-user informa- tion requirements. Therefore, we explore the use of carefully defined trade-offs to ensure that the databases meet end-user requirements while conforming to high design standards.

Topical Coverage The Systems View The book’s title begins with Database Systems. There- fore, we examine the database and design concepts covered in Chapters 1–6 as part of a larger whole by placing them within the systems analysis framework of Chapter 9. Database designers who fail to understand that the database is part of a larger system are likely to overlook important design requirements. In fact, Chapter 9, Database Design, provides the map for the advanced database design developed in Appendixes B and C. Within the larger systems framework, we can also explore issues such as transaction management and concurrency control (Chapter 10), distributed da- tabase management systems (Chapter 12), business in- telligence and data warehouses (Chapter 13), database connectivity and web technologies (Chapter 15), and database administration and security (Chapter 16).

PART 1 Database Concepts

1 Database Systems 2 Data Models

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xvi Preface

Database Design The first item in the book’s subtitle is Design, and our examination of database design is comprehensive. For example, Chapters 1 and 2 examine the development and future of databases and data models, and illustrate the need for design. Chapter 3 examines the details of the relational database model; Chapter 4 provides ex- tensive, in-depth, and practical database design cover- age; and Chapter 5 explores advanced database design topics. Chapter 6 is devoted to critical normalization issues that affect database efficiency and effectiveness. Chapter 9 examines database design within the systems framework and maps the activities required to success- fully design and implement the complex, real-world database developed in Appendixes B and C. Appendix A, Designing Databases with Visio Professional: A Tu- torial, provides a good introductory tutorial for the use of a database design tool.

Because database design is affected by real-world transactions, the way data is distributed, and ever-in- creasing information requirements, we examine major database features that must be supported in current-gen- eration databases and models. For example, Chapter 10, Transaction Management and Concurrency Control, focuses on the characteristics of database transactions and how they affect database integrity and consistency. Chapter 11, Database Performance Tuning and Query

Optimization, illustrates the need for query efficiency in a world that routinely generates and uses tera- byte-size databases and tables with millions of records. Chapter 12, Distributed Database Management Systems, focuses on data distribution, replication, and allocation. In Chapter 13, Business Intelligence and Data Warehouses, we explore the characteristics of databases that are used in decision support and online analytical processing. Chapter 14, Big Data Analytics and NoSQL, explores the challenges of designing nonrelational databases to use vast global stores of unstructured data. Chapter 15, Database Connectivity and Web Technologies, covers the basic database connectivity issues in a web-based data world, development of web-based database front ends, and emerging cloud-based services.

Implementation The second portion of the subtitle is Implementation. We use Structured Query Language (SQL) in Chap- ters 7 and 8 to show how relational databases are implemented and managed. Appendix M, Microsoft Access Tutorial, provides a quick but comprehensive guide to implementing an MS Access database. Ap- pendixes B and C demonstrate the design of a da- tabase that was fully implemented; these appendix- es illustrate a wide range of implementation issues. We had to deal with conflicting design goals: design elegance, information requirements, and operation- al speed. Therefore, we carefully audited the initial design in Appendix B to check its ability to meet end-user needs and establish appropriate implemen- tation protocols. The result of this audit yielded the fi- nal design developed in Appendix C. While relational databases are still the appropriate database technolo- gy to use in the vast majority of situations, Big Data issues have created an environment in which special

Chapter 9 Database Design

In this chapter, you will learn: • That a sound database design is the foundation for a successful information system, and that the

database design must reflect the information system of which the database is a part • That successful information systems are developed within a framework known as the Systems

Development Life Cycle (SDLC) • That within the information system, the most successful databases are subject to frequent

evaluation and revision within a framework known as the Database Life Cycle (DBLC) • How to conduct evaluation and revision within the SDLC and DBLC frameworks • About database design strategies: top-down versus bottom-up design and centralized versus

decentralized design

Preview Databases are a part of a larger picture called an information system. Database designs that fail to recognize this fact are not likely to be successful. Database designers must rec- ognize that the database is a critical means to an end rather than an end in itself. Managers want the database to serve their management needs, but too many databases seem to force managers to alter their routines to fit the database requirements.

Information systems don’t just happen; they are the product of a carefully staged devel- opment process. Systems analysis is used to determine the need for an information system and to establish its limits. Within systems analysis, the actual information system is cre- ated through a process known as systems development.

The creation and evolution of information systems follows an iterative pattern called the Systems Development Life Cycle (SDLC), which is a continuous process of creation, maintenance, enhancement, and replacement of the information system. A similar cycle applies to databases: the database is created, maintained, enhanced, and eventually replaced. The Database Life Cycle (DBLC) is carefully traced in this chapter, and is shown in the context of the larger Systems Development Life Cycle.

At the end of the chapter, you will be introduced to some classical approaches to data- base design: top-down versus bottom-up and centralized versus decentralized.

Because it is purely conceptual, this chapter does not reference any data files.

Note

Data Files Available on cengagebrain.com

PART 3 Advanced Design and Implementation

7 Introduction to Structured Query Language (SQL) 8 9

Advanced SQL

Database Design

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Preface xvii

requirements can call for the use of new, nonrela- tional technologies. Chapter 14, Big Data Analyt- ics and NoSQL, describes the types of data that are appropriate for these new technologies and the ar- ray of options available in these special cases. The special issues encountered in an Internet database environment are addressed in Chapter 15, Database Connectivity and Web Technologies, and in Appen- dix J, Web Database Development with ColdFusion.

Management The final portion of the subtitle is Management. We deal with database management issues in Chapter 10, Transaction Management and Concurrency Control; Chapter 12, Distributed Database Man- agement Systems; and Chapter 16, Database Ad- ministration and Security. Chapter 11, Database Performance Tuning and Query Optimization, is a valuable resource that illustrates how a DBMS man- ages data retrieval. In addition, Appendix N, Cre- ating a New Database Using Oracle 12c, walks you through the process of setting up a new database.

Teaching Database: A Matter of Focus Given the wealth of detailed coverage, instructors can “mix and match” chapters to produce the desired coverage. Depending on where database courses fit into the curriculum, instructors may choose to emphasize database design or database management. (See Figure 1.)

The hands-on nature of database design lends itself particularly well to class projects in which students use instructor-selected software to prototype a system that they design for the end user. Several end-of-chapter problems are sufficiently complex to serve as projects, or an instructor may work with local businesses to give students hands-on experience. Note that some elements of the database design track are also found in the database management track, because it is difficult to manage database technologies that are not well understood.

The options shown in Figure 1 serve only as a starting point. Naturally, instructors will tailor their coverage based on their specific course requirements. For example, an instructor may decide to make Appendix I an outside reading assignment and make Appendix A a self-taught tutori- al, and then use that time to cover client/server systems or object-oriented databases. The latter choice would serve as a gateway to UML coverage.

PART 6 Database Administration

16 Database Administration and Security

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xviii Preface

FIGURE 1

(1) Database Systems (2) Data Models

(3) The Relational Database Model (4) Entity Relationship (ER) Modeling (6) Normalization of Database Tables

(7) Introduction to Structured Query Language (SQL)

(10) Transaction Management and Concurrency Control (11) Database Performance Tuning and Query Optimization

(12) Distributed Database Management Systems (13) Business Intelligence and Data Warehouses

(15) Database Connectivity and Web Technologies (16) Database Administration and Security

(F) Client/Server Systems (G) Object Oriented Databases

(9) Database Design (M) Microsoft Access Tutorial

(N) Creating a New Database Using Oracle 12c (O) Data Warehouse Implementation Factors

(I) Databases in Electronic Commerce (J) Web Database Development with ColdFusion

(5) Advanced Data Modeling (8) Advanced SQL

(9) Database Design (A) Designing Databases with Visio Professional

(D) Converting an ER Model into a Database Structure (E) Comparison of ER Model Notations (H) Unified Modeling Language (UML)

(14) Big Data Analytics and NoSQL (15) Database Connectivity and Web Technologies

(B) The University Lab: Conceptual Design (C) The University Lab: Conceptual Design Verification,

Logical Design, and Implementation (M) Microsoft Access Tutorial

(J) Web Database Development with ColdFusion (K) The Hierarchical Database Model

(L) The Network Database Model

Core Coverage

Database Design and Implementation Focus Database Management Focus

Supplementary Reading Supplementary Reading

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Text Features xix

Text Features

Online Content boxes draw attention to material at www.cengagebrain.com for this text and provide ideas for incorporating this content into the course.

Using the STUDENT table shown in Figure 3.1, you can draw the following conclu-

The STUDENT table is perceived to be a two-dimensional structure composed of

Each row in the STUDENT table describes a single entity occurrence within the entity set. (The entity set is represented by the STUDENT table.) For example, row 4 in Figure 3.1 describes a student named Walter H. Oblonski. Given the table con-

All of the values in a column match the attribute’s characteristics. For example, the grade point average (STU_GPA) column contains only STU_GPA entries for each of the table rows. Data must be classified according to its format and func- tion. Although various DBMSs can support different data types, most support at

All of the databases used to illustrate the material in this chapter (see the Data Files list at the beginning of the chapter) are available at www.cengagebrain. com. The database names match the data- base names shown in the figures.

Online Content

Notes highlights important facts about the concepts introduced in the chapter. A null is no value at all. It does not mean a zero or a space. A null is created when you press

the Enter key or the Tab key to move to the next entry without making an entry of any kind. Pressing the Spacebar creates a blank (or a space).

Note

FIGURE 1.11 ILLUSTRATING METADATA WITH MICROSOFT SQL SERVER EXPRESS A variety of four-color figures, including ER models and implementations, tables, and illustra- tions, clearly illustrate difficult concepts.

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xx Text Features

A robust Summary at the end of each chapter ties together the major concepts and serves as a quick review for students.

• An information system is designed to help transform data into information and to manage both data and information. Thus, the database is a very important part of the information system. Systems analysis is the process that establishes the need for an information system and its extent. Systems development is the process of creating an information system.

Summary

1. What is an information system? What is its purpose? 2. How do systems analysis and systems development fit into a discussion about infor-

mation systems? 3. What does the acronym SDLC mean, and what does an SDLC portray? 4. What does the acronym DBLC mean, and what does a DBLC portray? 5. Discuss the distinction between centralized and decentralized conceptual database

design.

Review Questions Review Questions challenge students to apply the skills learned in each chapter.

bottom-up design

boundaries

centralized design

clustered tables

cohesivity

computer-aided software engineering (CASE)

conceptual design

database development

database fragment

Database Life Cycle (DBLC)

database role

decentralized design

description of operations

differential backup

full backup

information system

logical design

minimal data rule

module

module coupling

physical design

scope

systems analysis

systems development

Systems Development Life Cycle (SDLC)

top-down design

transaction log backup

virtualization

Key Terms An alphabetic list of Key Terms summarizes important terms.

In the following exercises, you will set up database connectivity using MS Excel. 1. Use MS Excel to connect to the Ch02_InsureCo MS Access database using ODBC,

and retrieve all of the AGENTs. 2. Use MS Excel to connect to the Ch02_InsureCo MS Access database using ODBC,

and retrieve all of the CUSTOMERs.

Problems Problems become progressively more complex as students draw on the lessons learned from the completion of preceding problems.

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Additional Features xxi

MindTap® for Database Systems 12e MindTap® combines learning tools—such as readings, multimedia, activities, and assessments— into a singular learning path that guides students through the course. You’ll find a full ebook as well as a robust set of auto-gradable homework problems. Multiple-choice homework questions developed from the end-of-chapter review questions confirm students’ understanding of core concepts and key terms. Higher-level assignments enable students to practice database design concepts in an automated environment, and chapter quizzes help prepare students for exams. Students will also benefit from the chapter-opening videos created by the authors, as well as study tools such as crossword puzzles and key-term flashcards.

MindTap® is designed to be fully integrated with any Learning Management System and can be used as a stand-alone product or in conjunction with a print textbook.

Appendixes Fifteen online appendixes provide additional material on a variety of important areas, such as using Microsoft® Visio® and Microsoft® Access®, ER model notations, UML, object-oriented da- tabases, databases and electronic commerce, and Adobe® ColdFusion®.

Database, SQL Script, and ColdFusion Files The online materials for this book include all of the database structures and table contents used in the text. For students using Oracle®, MySQL, and Microsoft SQL Server™, SQL scripts are included to help students create and load all tables used in the SQL chapters (7 and 8). In addition, all Cold- Fusion scripts used to develop the web interfaces in Appendix J are included.

Instructor Resources Database Systems: Design, Implementation, and Management, Twelfth Edition, includes teaching tools to support instructors in the classroom. The ancillary material that accompanies the text- book is listed below. They are available on the web at www.cengagebrain.com.

Instructor’s Manual The authors have created this manual to help instructors make their classes informative and inter- esting. Because the authors tackle so many problems in depth, instructors will find the Instructor’s Manual especially useful. The details of the design solution process are shown in the Instructor’s Manual, as well as notes about alternative approaches that may be used to solve a particular problem.

SQL Script Files for Instructors The authors have provided teacher’s SQL script files to allow instructors to cut and paste the SQL code into the SQL windows. (Scripts are provided for Oracle, MySQL, and MS SQL Server.) The SQL scripts, which have all been tested by Cengage Learning, are a major convenience for instructors. You won’t have to type in the SQL commands, and the use of the scripts eliminates typographical errors that are sometimes difficult to trace.

ColdFusion Files for Instructors The ColdFusion web development solutions are provided. Instructors have access to a menu- driven system that allows teachers to show the code as well as its execution.

Additional Features

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xxii Additional Features

Databases For many chapters, Microsoft® Access® instructor databases are available that include features not found in the student databases. For example, the databases that accompany Chapters 7 and 8 include many of the queries that produce the problem solutions. Other Access databases, such as the ones that accompany Chapters 3, 4, 5, and 6, include implementations of the design problem solutions to allow instructors to illustrate the effect of design decisions. In addition, instructors have access to all the script files for Oracle, MySQL, and MS SQL Server so that all the databases and their tables can be converted easily and precisely.

Cengage Learning Testing Powered by Cognero A flexible, online system that allows you to: • Author, edit, and manage test bank content from multiple Cengage Learning solutions • Create multiple test versions in an instant • Deliver tests from your LMS, your classroom, or wherever you want Start right away! Cengage Learning Testing Powered by Cognero works on any operating system or browser. • No special installs or downloads needed • Create tests from school, home, the coffee shop—anywhere with Internet access What will you find? • Simplicity at every step. A desktop-inspired interface features drop-down menus and familiar,

intuitive tools that take you through content creation and management with ease. • Full-featured test generator. Create ideal assessments with your choice of 15 question types

(including true/false, multiple-choice, opinion scale/Likert, and essay). Multi-language sup- port, an equation editor, and unlimited metadata help ensure your tests are complete and compliant.

• Cross-compatible capability. Import and export content into other systems.

PowerPoint® Presentations Microsoft PowerPoint slides are included for each chapter. Instructors can use the slides in a vari- ety of ways—for example, as teaching aids during classroom presentations or as printed handouts for classroom distribution. Instructors can modify these slides or include slides of their own for additional topics introduced to the class.

Figure Files Figure files for solutions are presented in the Instructor’s Manual to allow instructors to create their own presentations. Instructors can also manipulate these files to meet their particular needs.

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Acknowledgments xxiii

Regardless of how many editions of this book are published, they will always rest on the solid foundation created by the first edition. We remain convinced that our work has become successful because that first edition was guided by Frank Ruggirello, a former Wadsworth senior editor and publisher. Aside from guiding the book’s development, Frank also managed to solicit the great Peter Keen’s evaluation (thankfully favorable) and subsequently convinced Peter Keen to write the foreword for the first edition. Although we sometimes found Frank to be an especially demanding taskmaster, we also found him to be a superb professional and a fine friend. We suspect Frank will still see his fingerprints all over our current work. Many thanks.

A difficult task in rewriting a book is deciding what new approaches, topical coverage, and changes to depth of coverage are appropriate for a product that has successfully weathered the test of the marketplace. The comments and suggestions made by the book’s adopters, students, and reviewers play a major role in deciding what coverage is desirable and how that coverage is to be treated.

Some adopters became extraordinary reviewers, providing incredibly detailed and well-rea- soned critiques even as they praised the book’s coverage and style. Dr. David Hatherly, a superb database professional who is a senior lecturer in the School of Information Technology, Charles Sturt University–Mitchell, Bathhurst, Australia, made sure that we knew precisely what issues led to his critiques. Even better for us, he provided the suggestions that made it much easier for us to improve the topical coverage in earlier editions. All of his help was given freely and without prompting on our part. His efforts are much appreciated, and our thanks are heartfelt.

We also owe a debt of gratitude to Professor Emil T. Cipolla, who teaches at St. Mary College. Professor Cipolla’s wealth of IBM experience turned out to be a valuable resource when we tack- led the embedded SQL coverage in Chapter 8.

Every technical book receives careful scrutiny by several groups of reviewers selected by the publisher. We were fortunate to face the scrutiny of reviewers who were superbly qualified to of- fer their critiques, comments, and suggestions—many of which strengthened this edition. While holding them blameless for any remaining shortcomings, we owe these reviewers many thanks for their contributions:

Acknowledgments

Mubarak Banisaklher, Bethune Cookman University David Bell, Pacific Union College Yurii Boreisha, Minnesota State University, Moorhead Laurie Crawford, Franklin University Mel Goetting, Shawnee State University Jeff Guan, University of Louisville William Hochstettler, Franklin University Laurene Hutchinson, Louisiana State University, Baton Rouge Nitin Kale, University of Southern California, Los Angeles

Gerald Karush, Southern New Hampshire University Michael Kelly, Community College of Rhode Island Timothy Koets, Grand Rapids Community College Klara Nelson, The University of Tampa Chiso Okafor, Roxbury Community College Brandon Olson, The College of St. Scholastica James Reneau, Shawnee State University Julio Rivera, University of Alabama at Birmingham

Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

xxiv Acknowledgments

Ruth Robins, University of Houston, Downtown Samuel Sambasivam, Azusa Pacific University Paul Seibert, North Greenville University Ronghua Shan, Dakota State University

Andrew Smith, Marian University Antonis Stylianou, University of North Carolina, Charlotte Brian West, University of Louisiana at Lafayette Nathan White, McKendree University

In some respects, writing books resembles building construction: When 90 percent of the work seems done, 90 percent of the work remains to be done. Fortunately for us, we had a great team on our side. • We are deeply indebted to Deb Kaufmann for her help and guidance. Deb has been everything

we could have hoped for in a development editor and more. Deb has been our editor for al- most all the editions of this book, and the quality of her work shows in the attention to detail and the cohesiveness and writing style of the material in this book.

• After writing so many books and twelve editions of this book, we know just how difficult it can be to transform the authors’ work into an attractive product. The production team, both at Cengage Learning (Nadia Saloom) and Cenveo Publisher Services (Saravanakumar Dharman), have done an excellent job.

• We also owe Jennifer King and Ted Knight, our Content Developers, special thanks for their ability to guide this book to a successful conclusion.

We also thank our students for their comments and suggestions. They are the reason for writing this book in the first place. One comment stands out in particular: “I majored in systems for four years, and I finally discovered why when I took your course.” And one of our favorite comments by a former student was triggered by a question about the challenges created by a real-world in- formation systems job: “Doc, it’s just like class, only easier. You really prepared me well. Thanks!”

Special thanks go to a very unique and charismatic gentleman. For over 20 years, Peter Rob has been the driving force behind the creation and evolution of this book. This book originated as a product of his drive and dedication to excellence. For over 22 years, he was the voice of Database Systems and the driving force behind its advancement. We wish him peace in his retirement, time with his loved ones, and luck on his many projects.

Last, and certainly not least, we thank our families for their solid support at home. They gra- ciously accepted the fact that during more than a year’s worth of rewriting, there would be no free weekends, rare free nights, and even rarer free days. We owe you much, and the dedications we wrote are but a small reflection of the important space you occupy in our hearts.

Carlos Coronel and Steven Morris

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PART 1 Database Concepts

1 Database Systems 2 Data Models

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Chapter 1 Database Systems

In this chapter, you will learn: • The difference between data and information • What a database is, the various types of databases, and why they are valuable assets for

decision making • The importance of database design • How modern databases evolved from file systems • About flaws in file system data management • The main components of the database system • The main functions of a database management system (DBMS)

Preview Organizations use data to keep track of their day-to-day operations. Such data is used to generate information, which in turn is the basis for good decisions. Data is likely to be managed most efficiently when it is stored in a database. Databases are involved in almost all facets and activities of our daily lives: from school, to work, to medical care, govern- ment, nonprofit organizations, and houses of worship. In this chapter, you will learn what a database is, what it does, and why it yields better results than other data management methods. You will also learn about various types of databases and why database design is so important.

Databases evolved from computer file systems. Although file system data management is now largely outmoded, understanding the characteristics of file systems is important because file systems are the source of serious data management limitations. In this chap- ter, you will also learn how the database system approach helps eliminate most of the shortcomings of file system data management.

Data Files Available on cengagebrain.com

Data Files and Available Formats MS Access Oracle MS SQL My SQL

CH01_Text

CH01_Design_Example

CH01_Problems

MS Access Oracle MS SQL My SQL

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Chapter 1 Database Systems 3

Data is not only ubiquitous and pervasive, it is essential for organizations to survive and prosper. Imagine trying to operate a business without knowing who your customers are, what products you are selling, who is working for you, who owes you money, and to whom you owe money. All businesses have to keep this type of data and much more. Just as important, they must have that data available to decision makers when necessary. It can be argued that the ultimate purpose of all business information systems is to help businesses use information as an organizational resource. At the heart of all of these systems are the collection, storage, aggregation, manipulation, dissemination, and man- agement of data.

Depending on the type of information system and the characteristics of the busi- ness, this data could vary from a few megabytes on just one or two topics to terabytes covering hundreds of topics within the business’s internal and external environment.

1-1 Why Databases? So, why do we need databases? In today’s world, data is ubiquitous (abundant, global, every- where) and pervasive (unescapable, prevalent, persistent). From birth to death, we generate and consume data. The trail of data starts with the birth certificate and continues all the way to a death certificate (and beyond!). In between, each individual produces and consumes enormous amounts of data. As you will see in this book, databases are the best way to store and manage data. Databases make data persistent and shareable in a secure way. As you look at Figure 1.1, can you identify some of the data generated by your own daily activities?

FIGURE 1.1 THE PERVASIVE NATURE OF DATABASES

A Day In Susan’s Life See how many databases she interacts with each day

Where is the product data stored?

Is the product quantity in stock updated at checkout?

Does she pay with a credit card?

C O

C A

Where is the pharmacy inventory data stored?

What data about each product will be in the inventory data?

What data is kept about each customer and where is it stored?

Where does the online travel website get the airline and hotel data from?

What customer data would be kept by the website?

Where would the customer data be stored?

At night, she plans for a trip and buys airline tickets and

hotel reservations online

Where are the product and stock data stored?

Where does the system get the data to generate product “recommendations” to the customer?

Where would credit card information be stored?

Then she makes a few online purchases

www.abc.com

Where is the data about the friends and groups stored?

Where are the “likes” stored and what would they be used for?

Before leaving for work, Susan checks her

Facebook and Twitter accounts

Users

Friends

Posts

Products

Sales

Customers

Products

Sales

Customers

Flights

Hotels

Customers

Products

Sales

Customers

On her lunch break, she picks up her

prescription at the pharmacy

After work, Susan goes to the grocery

store

Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

4 Part 1 Database Concepts

Telecommunications companies, such as Sprint and AT&T, are known to have systems that keep data on trillions of phone calls, with new data being added to the system at speeds up to 70,000 calls per second! Not only do these companies have to store and man- age immense collections of data, they have to be able to find any given fact in that data quickly. Consider the case of Internet search staple Google. While Google is reluctant to disclose many details about its data storage specifications, it is estimated that the company responds to over 91 million searches per day across a collection of data that is several terabytes in size. Impressively, the results of these searches are available almost instantly.

How can these businesses process this much data? How can they store it all, and then quickly retrieve just the facts that decision makers want to know, just when they want to know it? The answer is that they use databases. Databases, as explained in detail through- out this book, are specialized structures that allow computer-based systems to store, manage, and retrieve data very quickly. Virtually all modern business systems rely on databases. Therefore, a good understanding of how these structures are created and their proper use is vital for any information systems professional. Even if your career does not take you down the amazing path of database design and development, databases will be a key component of the systems that you use. In any case, you will probably make decisions in your career based on information generated from data. Thus, it is important that you know the difference between data and information.

1-2 Data versus Information To understand what drives database design, you must understand the difference between data and information. Data consists of raw facts. The word raw indicates that the facts have not yet been processed to reveal their meaning. For example, suppose that a uni- versity tracks data on faculty members for reporting to accrediting bodies. To get the data for each faculty member into the database, you would provide a screen to allow for convenient data entry, complete with drop-down lists, combo boxes, option buttons, and other data-entry validation controls. Figure 1.2(a) shows a simple data-entry form from a software package named Sedona. When the data is entered into the form and saved, it is placed in the underlying database as raw data, as shown in Figure 1.2(b). Although you now have the facts in hand, they are not particularly useful in this format. Reading through hundreds of rows of data for faculty members does not provide much insight into the overall makeup of the faculty. Therefore, you transform the raw data into a data summary like the one shown in Figure 1.2(c). Now you can get quick answers to questions such as “What percentage of the faculty in the Information Systems (INFS) department are adjuncts?” In this case, you can quickly determine that 20 percent of the INFS faculty members are adjunct faculty. Because graphics can enhance your ability to quickly extract meaning from data, you show the data summary pie chart in Figure 1.2(d).

Information is the result of processing raw data to reveal its meaning. Data process- ing can be as simple as organizing data to reveal patterns or as complex as making fore- casts or drawing inferences using statistical modeling. To reveal meaning, information requires context. For example, an average temperature reading of 105 degrees does not mean much unless you also know its context: Is this reading in degrees Fahrenheit or Celsius? Is this a machine temperature, a body temperature, or an outside air tempera- ture? Information can be used as the foundation for decision making. For example, the data summary for the faculty can provide accrediting bodies with insights that are useful in determining whether to renew accreditation for the university.

Keep in mind that raw data must be properly formatted for storage, processing, and presentation. For example, dates might be stored in Julian calendar formats within the data- base, but displayed in a variety of formats, such as day-month-year or month/day/year, for

data Raw facts, or facts that have not yet been processed to reveal their meaning to the end user.

information The result of processing raw data to reveal its meaning. Information consists of transformed data and facilitates decision making.

Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Chapter 1 Database Systems 5

different purposes. Respondents’ yes/no responses might need to be converted to a Y/N or 0/1 format for data storage. More complex formatting is required when working with com- plex data types, such as sounds, videos, or images.

In this “information age,” production of accurate, relevant, and timely information is the key to good decision making. In turn, good decision making is the key to business survival in a global market. We are now said to be entering the “knowledge age.”1

Data is the foundation of information, which is the bedrock of knowledge—that is, the body of information and facts about a specific subject. Knowledge implies familiarity, awareness, and understanding of information as it applies to an envi- ronment. A key characteristic of knowledge is that “new” knowledge can be derived from “old” knowledge.

Let’s summarize some key points: • Data constitutes the building blocks of information. • Information is produced by processing data. • Information is used to reveal the meaning of data. • Accurate, relevant, and timely information is the key to good decision making. • Good decision making is the key to organizational survival in a global environment.

FIGURE 1.2 TRANSFORMING RAW DATA INTO INFORMATION

a) Data entry screen b) Raw data

c) Information in summary format d) Information in graphical format

1 Peter Drucker coined the phrase “knowledge worker” in 1959 in his book Landmarks of Tomorrow. In 1994, Esther Dyson, George Keyworth, and Dr. Alvin Toffler introduced the concept of the “knowledge age.”

knowledge The body of information and facts about a specific subject. Knowledge implies familiarity, awareness, and understanding of information as it applies to an environment. A key characteristic is that new knowledge can be derived from old knowledge.

Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

6 Part 1 Database Concepts

Timely and useful information requires accurate data. Such data must be properly gen- erated and stored in a format that is easy to access and process. In addition, like any basic resource, the data environment must be managed carefully. Data management is a disci- pline that focuses on the proper generation, storage, and retrieval of data. Given the crucial role that data plays, it should not surprise you that data management is a core activity for any business, government agency, service organization, or charity.

1-3 Introducing the Database Efficient data management typically requires the use of a computer database. A database is a shared, integrated computer structure that stores a collection of the following: • End-user data—that is, raw facts of interest to the end user • Metadata, or data about data, through which the end-user data is integrated and

managed The metadata describes the data characteristics and the set of relationships that links

the data found within the database. For example, the metadata component stores infor- mation such as the name of each data element, the type of values (numeric, dates, or text) stored on each data element, and whether the data element can be left empty. The meta- data provides information that complements and expands the value and use of the data. In short, metadata presents a more complete picture of the data in the database. Given the characteristics of metadata, you might hear a database described as a “collection of self-describing data.”

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