usayn Nathoo
Abdullah Muhammad
Team Strategy
Serpents Backpack Co. is a high end backpack company, boasting elegant, and eye-catching product designs and features. We at Serpents strive to deliver the best possible product for our targeted market of luxury-trend followers. With a strong commitment and organizational culture founded on the implication that luxury trends aren’t simply a hobby or side interest, but rather a lifestyle. We deliver a classic and luxurious backpack at a price that’ll make you say “the price is right!”
Segment
In the simulation there are five market segments available to choose from. In no specific order they are: university, luxury-trend followers, outdoor enthusiasts, school children, and urban commuters.
· Segment
· Luxury-trend followers
· Highest % growth rate (7%)
· Niche market
· Really narrow and hammer down what they want and monopolise the segment
· Less risk of competition - many will turn away as they are the smallest segment group
· Can afford an expensive backpack
· Increase margin/unit
· Ensure we rank high in terms of profit
· Ensure we are able to retain significant profit post distributor cut(s)
· Product features
· Segment needs and wants:
· 62% comfort
· 31% capacity
· 31% durability
· 16% waterproof
· 16% eco-friendly
· Teardrop rucksack shape
· Pleasantly tapered, stylish pack
· Appeals to the segment as they care for their appearance and aesthetic
· Ranks highest for comfort at “6”
· Comfort is the main prerequisite for our chosen segment
· Basic straps
· They are inexpensive straps to help boost profit margins
· Provide even support and basic comfort
· Purchasing a more comfortable strap means doubling, even tripling the price of this one
· Instead boost comfort in other areas and keep costs down
· Features designer tag
· Luxury-trend followers will be able to do exactly that - follow a luxury trend
· “Appeal to the fashion forward by licensing a designer tag”
· Luxury material
· Provides extremely high levels of comfort and durability - boosts overall score and aligns our product with the needs of our segment
· Appeals to the luxury-trend followers as the name of the material itself is “luxury”
· “Finest quality high-grained soft leather provides a comfortable feel and long-lasting durability”
· Tan colour
· Upon research during the persona assignment, it was revealed that neutral colours take the cake for luxury-trend followers
· Tan is a neutral and popular color choice for those aiming to boost their aesthetic in a high-class manner
· Overall segment needs and wants fulfilled
· In the demo mode, we went in and tested how our segment would like or dislike our product design by viewing their feedback
· “Exactly the kind of pack I need”