Mgt 3120 baruch

The mission of the Zicklin School of Business is to create and disseminate knowledge, to facilitate student learning, and to promote ethical business practices, while capitalizing on the School’s diversity and location in New York City.

COURSE SYLLABUS Part 1: Course Information General Course Information

Course Number/Section MGT 3120-ETRA Course Title Fundamentals of Management

Term Fall 2017 Days & Times Tue & Thurs 2:30pm – 3:45pm Location A- 17 Lex 4SO

Professor Contact Information

Professor Swazette Whitten Office Phone 646-312-3610 Other Phone 646-312-3621 Email Address swazette.whitten@baruch.cuny.edu Office Location NVC 9-256H Office Hours 1:30 pm – 2:15 pm Tues & Thurs or by appt. Other Information

Course Coordinator Information

Course Coordinator C. Justice Tillman, Ed.D., Ph.D., SPHR, GPHR, SHRM-CP Office Phone 646-312-3638 Office Fax 646-312-3621 Other Phone N/A Email Address justice.tillman@baruch.cuny.edu Office Location VC 9.254

MGT 3120

Revised 05.07.17 Course Syllabus 2

Course Description

The objectives of this course include preparing potential managers, and enhancing the skills of existing managers, to deal with the changing demands of organizations in global environments. The emphasis will be on the management process and the roles and challenges of managers in managing a culturally diverse workforce, increasing ethical awareness and social responsiveness, developing commitments to quality and productivity, and developing decision and interpersonal team building skills. The course is designed to prepare you to be successful and competitive with others in a real world environment. In addition to mastering the core course materials, the goal is to increase your self-awareness and foster critical skills in order to help you plan your career in management (through self-assessments and developmental exercises), as well as to increase your ability to analyze, solve, and communicate your solutions to practical problems managers may face on the job (through assignments and in-class exercises).

Course Pre-requisites, Co-requisites, and/or Other Restrictions

Classes: None

Skills: “It is assumed that prior to enrolling in this course, you have been exposed to and are comfortable with your abilities in the following areas.”

Analytical Skills Students will possess the analytical and critical thinking skills to evaluate issues faced in business and professional careers.

Technological Skills Students will possess the necessary technological skills to analyze problems, develop solutions and convey information.

Communication Skills: Oral Students will have the necessary oral communication skills to convey ideas and information effectively and persuasively.

Communication Skills: Written Students will have the necessary written communication skills to convey ideas and information effectively and persuasively.

Civic Awareness and Ethical Decision- Making

Students will have the knowledge base and analytical skill to guide them when faced with ethical dilemmas in business. Students will have an awareness of political, civic and public policy issues affecting business.

Global Awareness Students will know how differences in perspectives and cultures affect business practices around the world.

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Revised 05.07.17 Course Syllabus 3

Learning Goals

The following two tables provide an overview of how course- and BBA learning

goals are integrated in this class.

BBA Learning Goals Significant Part of Course

Moderate Part of Course

Minimal Part of Course

Not Part of Course

Analytical Skills **

Technological Skills **

Communication Skills: Oral **

Communication Skills: Written **

Civic Awareness and Ethical Decision- Making

**

Global Awareness **

Assignments Course Learning Goals BBA Learning Goals

Course exams Demonstrate understanding of the major areas of management and how they are integrated with each other.

Analytical Skills

Civic Awareness and Ethical Decision-Making

Global Awareness

Written Communication Skills

Semester Self-Reflection Paper

Organize and communicate management theories and personal impact analysis in a concise and effective manner.

Analytical Skills

Communication Skills: Written

Connect SmartBook Assignments

Demonstrate understanding of the major areas of management and how they are integrated with each other.

Analytical Skills

Technological Skills

Civic Awareness and Ethical Decision Making

Global Awareness

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Revised 05.07.17 Course Syllabus 4

In-Class Weekly Assignments Demonstrate understanding of the major areas of management and how they are integrated with each other.

Analytical Skills

Civic Awareness and Ethical Decision Making

Communication Skills: Oral

Research Requirement Identify and explain the impact of your individual difference characteristics on managerial thought.

Analytical Skills

Civic Awareness and Ethical Decision-Making

Global Awareness

Weekly Readings Demonstrate understanding of the major areas of management and how they are integrated with each other.

Analytical Skills

Civic Awareness and Ethical Decision-Making

Global Awareness

Textbooks and Course Materials

Required Texts

Kinicki, A., & Williams, B. K. (2017) Management: A Practical Introduction (8th Ed). New York: McGraw-Hill. ISBN: 978-1-26-025745-8

McGraw-Hill Connect is an online assignment and assessment solution that connects you with the tools and resources you need to achieve success. Connect is designed to prepare you by enabling faster learning, more efficient studying, and higher retention of knowledge. Enhanced SmartBook: Complete with LearnSmart, SmartBook is an adaptive reading experience. The textbook is designed to help you as the student distinguish what you know from what you don’t while honing in on the concepts that are most likely to forget.

Other Readings None

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Revised 05.07.17 Course Syllabus 5

Required Online Resources Reviewing, studying, learning, and practicing course content requires use of a computer and an internet connection. Many activities and assignments that are an essential part of the learning experience (and your grade) also require online access. You will need access to your College-assigned email account. If you do not have regular access to a computer, please familiarize yourself with the resources available on campus. The instructor cannot grant extensions on assignments because of technology related issues that could have been addressed using resources available on campus.

Suggested Course Materials Suggested Readings/Texts

To enhance meaningful discussions, students are also encouraged to read current materials relevant to course objectives. For example, current newspapers (e.g. Wall Street Journal), journals and magazines (e.g. Business Week, Fortune, Harvard Business Review).

Suggested Materials Additional materials may be distributed in class (readings, exercises, etc) or available on connect.mheducation.com/connect.

Course Requirements

1. Internet connection (DSL, LAN, or cable connection desirable) 2. Access to connect.mheducation.com/connect

Course Structure

This course is designed to provide a thought-provoking learning experience, including but not limited to both face-to-face and online activities. Contact time will be divided in the following way: 85 % Face to Face 15 % Online Each week there will be readings from the text and/or articles/cases. There will be short power point presentation and/or audio/video lecture introducing the learning objectives, the readings/resources, and the activities/assignments that are due. I

MGT 3120

Revised 05.07.17 Course Syllabus 6

may also provide some audio/video presentations on topics that are important, but have not been discussed well in the book

Online sessions will be a blend of self-paced and group activities using McGraw- Hill Connect. Activities may consist of any/all of the following: interactive assignments, cases (written and/or video), chat, blogs, discussion forums, email, journaling, blogging, wikis, and web posting. Face-to-face sessions will be held on the Baruch College campus in A -17 Lex 4SO. To ensure a lively and relevant discussion, it is important that all assigned readings be done prior to class.

Connect Access

This course will have material delivered partially online through a course management system name McGraw-Hill Connect® Management.

To access this course on McGraw-Hill Connect® Management you will need access to the Internet and a supported Web browser (Chrome, Firefox, Internet Explorer, Safari). To ensure you are using a supported browser and have required plug-ins please run the Browser Checker from the Help link on the McGraw-Hill Connect® Management login page.

Technical Assistance If you need technical assistance at any time during the course or to report a problem with McGraw-Hill Connect® Management you can:

• Visit the McGraw-Hill Connect® Management Training and Support site http://www.mheducation.com/highered/platforms/connect/training-support- students.html

MGT 3120

Revised 05.07.17 Course Syllabus 7

Part 2: Course Objectives

Student Learning Objectives/Outcomes

Upon successful completion of this course, you will be able to:

1. Explain the role of managers. 2. Describe the skills needed to be a successful manager. 3. Recognize the importance and impact of ethical and unethical behavior in

organizations. 4. Describe the benefits and challenges of a diverse, global workforce. 5. Explain the advantages, disadvantages, and best practices of utilizing

teams within organizations. 6. Develop self-awareness and problem solving skills through the analysis of

organizational issues and challenges facing managers. 7. Analyze implications of management trends and popular management

programs in a global work environment.

You will meet the objectives listed above through a combination of the following activities in this course.

• You will be expected to fully participate in the weekly readings and show a mastery of this reading through participation in the classroom discussions.

• You will participate in a series of case analysis/discussions with other class members for the semester.

• You will meet face-to-face at designated times to take the course examinations.

Part 3: Assignments & Academic CalendarA Topics, Reading Assignments, Due Dates, Exam Dates Important note: Some of the chapters may extend past the date assigned. WK DATE DAY PREPARATION, ACTIVITIESB, AND EVALUATION

1 8/29 TUES

Preparation: Reading(s): Syllabus Chapter 1: The Exceptional Manager: What You Do, How You Do It – (SB)

Activities Connect:

• The Levels of Management – (CD) • Managerial Roles - (CD) • How Strong Is My Motivation to Lead? - (SA)

Evaluation:

• Pre-Class Quiz 1: Chapter 1

8/31 THUR

Preparation: Reading(s): Chapter 2: Management Theory: Essential Background for the Successful Manager – (SB)

Activities Connect:

• The Systems Viewpoint – (CD) • The Learning Organization – (CD)

Evaluation:

• Pre-Class Quiz 2: Chapter 2

2 9/5 TUES

Preparation: Reading(s): Chapter 2: Management Theory: Essential Background for the Successful Manager – (SB)

Activities Connect:

• The Systems Viewpoint – (CD) • The Learning Organization – (CD)

Evaluation: Pre-Class Quiz 2: Chapter 2

9/7 THUR

Preparation: Reading(s): Chapter 3: The Manager’s Changing Work Environment & Ethical Responsibilities: Doing the Right Thing – (SB)

Activities Connect:

• How Organizations Can Promote Ethics - (CD) • Assessing My Perspective on Ethics - (SA)

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Revised 05.07.17 Course Syllabus 9

Evaluation:

• Pre-Class Quiz 3: Chapter 3

3 9/12 TUES

Preparation: Reading(s): Chapter 3: The Manager’s Changing Work Environment & Ethical Responsibilities: Doing the Right Thing – (SB)

Activities Connect:

• How Organizations Can Promote Ethics - (CD) • Assessing My Perspective on Ethics - (SA)

Evaluation:

• Pre-Class Quiz 3: Chapter 3

9/14 THUR

Preparation: Reading(s): Chapter 4: Global Management: Managing across Borders – (SB)

Activities Connect:

• Five Ways of Expanding Internationally – (CD) • The Successful International Manager - (CD) • Assessing Your Global Manager Potential - (SA)

Evaluation:

• Pre-Class Quiz 4: Chapter 4

4 9/19 TUES

CLASSES FOLLOW A THURSDAY SCHEDULE Preparation:

Reading(s): Chapter 4: Global Management: Managing across Borders – (SB)

Activities Connect:

• Five Ways of Expanding Internationally – (CD) • The Successful International Manager - (CD) • Assessing Your Global Manager Potential - (SA)

Evaluation:

• Pre-Class Quiz 4: Chapter 4 9/21 THUR NO CLASSES SCHEDULED

5 9/26 TUES

Preparation: Reading(s): Chapter 5: Planning: The Foundation of Successful Management – (SB)

Activities Connect:

• Levels of Management Planning – (CD) • SMART Goals - (CD)

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Revised 05.07.17 Course Syllabus 10

• Assessing Your Career Vision and Plan - (SA) Evaluation: Pre-Class Quiz 5: Chapter 5

9/28 THUR Evaluation: • Exam 1: Chapters 1, 2, 3, 4 & 5

6 10/3 TUES

Preparation: Reading(s): Chapter 6: Strategic Management: How Exceptional Managers Realize a Grand Design– (SB)

Activities Connect:

• Porter’s Four Competitive Strategies – (CD) • The Strategic Management Process – (CD) • Three Common Grand Strategies – (CD) • Assessing Strategic Thinking - (SA)

Evaluation:

• Pre-Class Quiz 6: Chapter 6

10/5 THUR

Preparation: Reading(s): Chapter 6: Strategic Management: How Exceptional Managers Realize a Grand Design– (SB)

Activities Connect:

• Porter’s Four Competitive Strategies – (CD) • The Strategic Management Process – (CD) • Three Common Grand Strategies – (CD) • Assessing Strategic Thinking - (SA)

Evaluation:

• Pre-Class Quiz 6: Chapter 6

7 10/10 TUES

Preparation: Reading(s): Chapter 7: Individual & Group Decision Making: How Managers Make Things Happen – (SB)

Activities Connect:

• Decision Making Biases - (CD) • Decision Making Styles - (CD)

Evaluation: Pre-Class Quiz 7: Chapter 7

10/12 THUR Preparation: Reading(s):

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Revised 05.07.17 Course Syllabus 11

Chapter 7: Individual & Group Decision Making: How Managers Make Things Happen – (SB)

Activities Connect: