Mistakes Were Made
(but not by me) Why We justify Foolish Beliefs,
Bad Decisions, and Hurtful Acts
CAROL TAVRIS and ELLIOT ARONSON
IT-
I !
I Mistakes Were Made
I I I I I I
I
(but not by me)
Why We Justify
Foolish Beliefs, Bad Decisions,
and Hurtful Acts
o o o
CAROL TAVRIS alld ELLIOT ARONSON
11 HARCOURT, INC. Il � o"'�� :""'" N: YO" S==- TO',"" london , I
--11
Copyright Q 2007 by Carol Tavri$ and E1li(K Aronson
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Library of Congress Cataloging.in.Publiation Dara Tavris, Carol.
Mistakes were made (bUl nOI by me); why we justify foolish beliefs, bad decisions, and hurtful acu/Carol Tavri5 & Elliot Aronson.-l 5t ed.
p. cm. Includes bibliogtaphial references and index.
I. Cognitive di5S0�ncc:. 2. Sdf--decc:pdon. I. Aronson, FJliol. II. Tide:. BF337.C63T38 2007
153--dc22 2006026953 ISBN 978-{}..15-101098-1
Text set in Adobe Gararnond
Printed in the United Statl'S of Aml'ria First roition
ACE GIKJHFD B
To Ronan, my WOl1derful 0'
-Carol Tavris
o o o
To Vera, of course
-Elliot Aronson
We are all capable of believing things which we know to be untrue,
and then, when we are fmally proved wrong, impudently twisting
the facts so as to show that we were right. Intellectually, it is possible
to carry on this process for an indefinite time: the only check on it is
that sooner or later a false belief bumps up against solid reality , usu
ally on a battlefield.
A great nation is like a great man:
When he makes a mistake, he realizes it.
Having realized it, he admits it.
Having admiued it, he correas it.
-George Orwell (1946)
He considers those who point out his faults as his most benevolent
reachers.
-Lao Tzu
CONTENTS
o o o
INTRODUCTION
Knaves, Foo/s, Villains, and Hypocrites:
How Do They Live with Themselves? . . . . . . . • . . . . • . . • . . . . . . . 1
CHAPTER I
Cognitive Dissonance: The Engine of Self-jusri/ication . . . . . . • . 11
CHAPTER 2
Pride and Prejudice ... ana Orher Blind Spars . . . . . • • • . . . . . . 40
CHAPTER 3
Memory, [he Self-juscifying HislOrian . . . . . . • . . . • . . . . . . . . . . . 68
CHAPTER 4
Good Intentions, Bad Science:
The Closed Loop of Clinical Judgment . . . . . • . . . • . . . • . . . . . . . 97
CHAPTER 5
Law and Disorder . . . . . • . . • • . . • • . . . • . . . • . . • • . . . • . . . . . . 127
CHAPTER 6
Loue's Assassin: Self-justification it! Marriage, . . . . . . . • . . . . . 158
x CONTENTS
CHAPTER 7
Wounds, Rifts, and Wars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
CHAPTER 8
Lelfing Go ana' Owning Up . . . . . . . . . . . . . . • . . . • . . . • . . . . . . 213
AFTERWORD . . . . . . . . . . . . . • • . . . . . . . . . . • • . . . . . . . . . . 237
ENDNOTES . . • • • . . . . . . . . . . 239
INDEX . . . . . . • . . . . . • • • . . • • . . . . . . . • • • . • . • . . • . . . . . . 277
Mistakes Were Made
(bur not by me)
INTRODUCTION