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.......INTERPERSONAL COMMUNICATION: Building Connections Together puts students in the center of interpersonal communication through abundant interactive pedagogical features throughout the text, including:

Analyze This

ANALYZE THIS: Edward de Bono

Edward de Bono is a physician and leading authority on creative thinking. What does the following excerpt from de Bono’s I Am Right—You Are Wrong suggest about how the Japanese handle conflict?

Every day the leading executives in the Japanese motor industry meet for lunch in their special club. They discuss problems common to the whole motor industry. But a soon as lunch is over and they step over the threshold of the club, out into the street, they are bitter enemies seeking to kill each other’s business by marketing, technical changes, pricing policy, etc. For the Japanese, who do not have the tradition of Western logic, there is no contradiction at all between “friend” and “enemy.” They find it easy to conceive of someone as a friend–enemy or enemy–friend.

SOURCE: Edward de Bono, I Am Right—You Are Wrong, New York: Viking, 1991, p. 196.

Reflect on This

“…so many opportunities to really engage learning throughout the chapter with reflection questions, application ideas, etc. Excellent!”

—Christa Tess Kalk, Professor Minneapolis Community & Technical College

REFLECT ON THIS: The Cell Effect

Researcher Noelle Chesley wanted to find out if the time people spent on cell-phones enhanced or detracted from their overall feelings of happiness. To answer the question, Chesley surveyed more than

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1,200 adults, concluding that a correlation existed: the more time individuals spent on cell-phones the less happy and less satisfied they became with their family relationships. Chesley attributed this, at least in part, to the work lives of people spilling over into their personal lives and causing stress at home.

Consider these questions:

1. Do your experiences confirm Chesley’s findings? Does time spent on your cell stress the relationships you share with people important to you, perhaps because you divide your attention, with less attention being paid to the person(s) with you?

2. Do you think Chesley would have found the same results if she had studied the time we spend on tablets or computers? Explain your answer.

3. What recommendations can you offer for alleviating such relationship stressors? For example, would you expect others to abide by rules specifying when to use cell phones or other digital tools?

Source: Noelle Chesley, “Blurring Boundaries? Linking Technology Use, Spillover, Individual Distress, and Family Satisfaction.” Journal of Marriage and Family, 67, 2005, p. 1237–1238.

and with even more pedagogy like: • Sections in every chapter which focus on Gender, Culture,

Media, and Technology • Connect the Case feature ends chapter with a case study for

further application • SAGE Original Interpersonal Communication Scenario Videos • Review This section at the end of each chapter including a

• Chapter Summary • Chapter Review • Check Your Understanding • Check Your Skills • Key Terms • SAGE Student Study Site Details

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FREE AND OPEN-ACCESS STUDENT SITE